CURRICULUM VITAE

SHAIK ABDUL SALMAN

Email ID : shaik95salman@gmail.com

Mobile No : +917799858248

Objective:
To obtain a meaningful and challenging position that will enable me to learn and allow for advancement

In my career

Professional Experience:

Looking to work in organisation where I can utilize my knowledge and skills

GENPACT PVT LTD
Role TECHINCAL PROCESS ASSOCIATE
( PROCESS GODADDY )
Duration JUNE 2021 TO TILL DATE
Responsibilities:

Troubleshooting technical issues.

Diagnosing and repairing faults.

Resolving network issues.

Speaking to customers to quickly get to the root of their problem.

Providing timely and accurate customer feedback.

Talking customers through a series of actions to resolve a problem.

Following up with clients to ensure the problem is resolved.

Replacing or repairing the necessary parts.

Supporting the roll-out of new applications.

Providing support in the form of procedural documentation.

Managing multiple cases at one time.

Testing and evaluating new technologies.

Educational Qualification:
 Bachelor of Technology
 Diploma in Accounts
Technical Skills:

 Microsoft office
 Operating System - Windows XP, Windows 7 & 8, Windows 10.
 Software - MS-Office 2010 and 2016.
 Hardware - Computer Assembling & Software Installation.
Strengths:

 An enthusiastic attitude towards my work.

 Self motivated and Hardworking.
 Quick Learner.
 Able to adjust in any type of Environment.
 Positive Attitude.
Personal Information:
Nationality : India.
Gender : Male.
Date of Birth : 11/08/1995
Languages Known : English, Urdu & Hindi.
Marital Status : Single

Declaration

I hereby declare that the above-mentioned information is correct up to my

Knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

(SHAIK ABDUL SALMAN)