Workshop processes

1. Job Receiving

Received
by clerk.

Opens job card.Assigns Job

Number.

Job card goes to foreman.

2. Job Execution
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3. Job Dispatch

 All jobs to be dispatched through Stores.

 Job to be dispatched to client by clerk with hardcopy of invoice. (Soft copy to be sent to
client by accounts.)
 Job to be checked for quality by Foreman for any flaws.
 To be accompanied by delivery note.
 To be checked and recorded by security at gate who will retain one copy of Delivery
note and record in their book
NB: Dispatching documents 1) Delivery Note 2) Tax Invoice
4. Return Jobs
 All Return jobs to come through stores and checked against delivery note.
 To be recorded in a book and indicating the reason for return.
 Technical team to investigate the cause of deviation and corrective interventions carried
out.
 Cost of rework to be ascertained.