MOBILE APP

USER MANUAL

available for
iOS / Android
 Table of Contents

1. MotorImage Metasat Mobile App ............................. page 3

2. Main Page................................................................... page 4

3. Commands................................................................. page 5

4. Status.......................................................................... page 6

5. Map............................................................................ page 7

6. Map : Tracking............................................................ page 8

7. Map : Log of Routes.................................................... page 9

8. Messages.................................................................. page 10

9. Multi-Vehicle Management...................................... page 10

10. History of events...................................................... page 11

11. Score......................................................................... page 12

12. Score : Driving Events............................................... page 13

13. Geofences................................................................. page 14

14. Point of Interest (POI)............................................... page 15

15. Notifications............................................................. page 16

16. Options..................................................................... page 17

17. Optional Tracking Features........................................ page18

18. Backcover

2
 MotorImage Metasat Mobile App
Dear Customer,
Thank you for choosing MotorImage Metasat.

MotorImage Metasat is a telematics system that keeps you connected

with your vehicle via mobile phone.

This manual provides the functions that are directly accessible from your
smartphone-tablet device (iOS/Android).

To use MotorImage Metasat,

1. Install the MotorImage Metasat device to your vehicle

2. Download the free “MotorImage Connect” Mobile App

• App iOS (5+) available on App Store
• Android (2.3 +) available on Play Store
3. Open the application and sign in by entering your Login and Password
which will be sent to you via SMS during the activation of the device.
This has to be done just once.
4. Set a PIN of your choice (you may change the PIN from the Options
menu).

5. Once you have completed the steps above, you will be directed to
the main page.

3
 Main Page

The Main Page displays the features and functions available in the
mobile app. At the top of the main page, you will be able to see your
vehicle’s number plate.

1. This section shows the last recorded location of the vehicle.

2. This section displays the following status:

• Ignition Status (On : green; Off : red)
• System Operating Mode (Normal, Transport or Maintenance)
• Privacy : Disabled/Enabled

3. This gives you access to the features available in the mobile app.

4
 Commands

This menu sends commands to the device including:

Position request: manually requests the position of the vehicle.
Privacy Mode On: tracking will be disabled. Your car cannot be tracked
in case of theft.
Privacy Mode Off: tracking will be enabled by default. Your car will
continue to be tracked in case of theft.
* You have the option of activating the privacy mode. However, please
note when you activate this mode, the system is unable to track and all
services will be compromised. Compensation Guarantee (CG) will not be
valid while the vehicle is in this mode.
ServiceModeOn: disables all alerts for your vehicle. This places the
device in maintenance mode (for example in the workshop, repairs,
etc). Click send to enable command.
TransportModeOn: stops tow away notifications. Use this mode if your
vehicle is being transported or towed. Click send to enable command.
ActiveModeOn: restores the standard mode of the device from the
statuses described (ServiceMode/TransportMode). It should be used at
all times except special situations such as maintenance, towing, etc...

5
 Status

The Vehicle Status menu provides various information on the vehicle and
device, such as:
1. Ignition status: (On : green; Off : red)
Odometer Reading : Click on odometer to set or reset the reading
based on your car’s odometer
Next Maintenance: (Click on next maintenance to set a
reminder for your next service. You can set a specific mileage
for which a reminder will be sent to you via email. You can also
edit the default message which is sent along with the reminder.)
Engine Start Block: red; Unblock : green (Only if fitted with
immobiliser. Not available for MotorImage Metasat)

2. • Privacy: Disabled
• Automatic Engine Block: Lock : red; Unlock : green
(Not available for MotorImage Metasat)

• System Operating Mode: (Based on the commands you have
given, it can be in either normal, transport or maintenance mode)

3. Reserve battery indicates the back up battery of the device
(Green : good; Grey: weak)
- +
Car Battery voltage (Indicates the voltage level of the car battery)
Car Battery status (Good : green; Weak : red)

6
 Map

The Map provides the exact position of the vehicle, clearly indicating the
address (city, street and street number) if this information is available.
The “Car finder” function displays the position of the phone (in
red), in relation to the vehicle (in blue) on the map.
Click on the “Cursor” icon to centre the map on the vehicle’s last
detected position.
With moving vehicles it is possible to follow them by clicking on
the “Routes” icon followed by “Tracking”.
Click on the “Routes” icon followed by the Log of routes icon to
view routes travelled over the past 30 days, with a time selection
range of 2 hours.
With the “Google” map view it is possible to add traffic information.
It is possible to search a new address and centre the map view on it.
The Google “Street View” functions offers the best identification of
the routes and parking spots. Click and drag the icon to anywhere
on the map to view the actual location.
Street view is only available for selected streets which are highlighted
in blue when the icon is clicked and dragged across the map.
This icon allows you to switch between Google Map, Satellite, Hybrid,
and OSM.

7
 Map : Tracking

Tracking allows you to perform live tracking on the map.

It is possible to track moving vehicles by clicking the “Routes” icon

followed by “Tracking”

Street View Map is also available with this function. To access it, hold
and move the icon to the selected location.

Street view only displays the location that you have selected and not the
entire journey travelled by the vehicle.

Simply click X to close the street view map.

8
 Map : Log of Routes

On Map, it is possible to request a Log of the routes, by date and time for
the last 30 days.

Select the icon and then to search the routes travelled over the
last 30 days, with a time selection range of 2 hours.

The App will then graphically report the following on the map:

• The routes travelled during the 2 selected hours.

• Stopping (when car is placed in the same coordinates more than 5

minutes with ignition ON) S

• Parking (when ignition is detected Off) P

• Moving (when the car is moving with the ignition on)

The App will then graphically report the routes travelled on the map
(during the selected 2 hours).

P Parking S Stopping Moving

9
 Messages

The device installed on the vehicle

is able to send notifications to users
connected through the App to report
anomalies/events such as:
• Vehicle battery voltage below
optimal level
• Vehicle battery disconnected
• When eCall button is pressed
• Crashes
The information is sent to the
user via text message and Push
Notifications.

Anomaly/event notifications are sent

out when there is GSM coverage.

Multi-Vehicle Management

From the user profile it is also

possible to manage a greater number
of vehicles matched with the same
client.

By clicking on the icon on the top left

or any menu, the select vehicle menu
will appear: where you can access the
list of vehicles matched to the same
fleet and select them one at a time.

10
 History of events

The History of events provides a brief outline of the events relative to

the last 24 hours of use of the vehicle:

• Ignition On/Off
• Crashes
• Vehicle Battery Disconnection
• Check Vehicle Battery (charge status)
• SW updates carried out on device
By clicking on a specific event, you are able access the map which
indicates where the historical event occured.

Click and drag the icon to the location intended on the map to view it.

11
 Score

The Score menu allows you to check all your trips, driving scores per trip,
driving events and overall driving score. It also shows the driving events
on each trip including mileage, duration, average speed and number of
accelerations on each trip taken.

On the top left of the page, you are able to see the mileage of your
vehicle from the point of device activation and the number of trips
taken.

On the top right of the page, your overall driving score is indicated.
Green indicates a good score, yellow indicates an average score and
red indicates a poor score.

The latest 20 trips are displayed at any one time.

Simply click to select a trip and click again on the map to view your
selected trip and driving event points on the map.

You may delete unwanted trips by clicking on the trash can icon in the
top right.

12
 Score : Driving Events

By clicking on the score icon, you are able to view all driving events
for the selected trip.
By clicking on a specific driving event, you can obtain more details
regarding the event.

The selected driving event can be displayed on the map. To view the
exact location of the driving event via street view, click the icon on
the bottom right of the map, drag the icon to the area of the driving
event and drop the icon on the specific area. To exit street view simply
click on the ‘X’ on the top right of the screen.
Type of driving events displayed could include any of the following:

• Harsh cornering
• Harsh acceleration
• Harsh braking

13
 Geofences

Geofence allows you to track your vehicle within a specific perimeter

that you set
• To use geofences, click on the geofences icon
• Click on the ‘+’ and add a new geofence
• Rename your geofence on the right side of the screen and save it
• Click on the newly named geofence and mark your radius by clicking
on the map point by point creating a perimeter.
• If your vehicle happens to drive away or in the perimeter, a notification
will be sent to your portable device.

14
 Point of Interest

Point of interest or POI is a specific point or location that you may like
to view or mark on the map for current or future references.
• To set a POI, click on the POI icon.
• Click the ‘+’ and key in the name of your POI and click and save
• Your saved POI will be marked by the pink space needle on the map.
• The POI will cover a 100-meter radius which you will be able to choose
if you want a notification 100 meters prior to arriving at your POI or if
you are moving away from your POI.

15
 Notifications

Notifications allows you to set the notifications sent to you

• To access notifications, click on the notification icon

• Click on the ‘+’ and you will see 3 options, which are Speed Control,
Geofences Control and POI control.
1) Speed Control-which allows you to be notified if you are either over
or under speeding by selecting your preferred option. Key in your
speed limit in the ‘enter value’ section.
2) Geofences Control- Allows you to choose to be notified if your Subaru
is entering or exiting the geofence. Choose the name of the Geofence
you like to be notified for in the ‘select object’ section.
3) POI Control-Allows you to be notified if you are visiting or getting far
away from the POI. Click ‘select object’ to choose your POI destination

16
 Options

The Options menu displays your Account Profile info and allows you to
change your user information such as Login name, password and PIN
code.

Certain settings and information functions are in the “Options” menu:

• Account Profile: allows you to change your car’s number plate,
username and password. Simply click on Login to edit your Login
name and password.
• Change PIN: PIN is a 4-digit number that prevents unauthorised
access to your mobile app. You can change the PIN by clicking it.
• About MotorImage Metasat: allows you to view the App version by
clicking it.
• Change User: enables you to log out of your account in the app and
sign in as another user (using a different user name and password).
Click on change user and select Yes when prompted by the App.
This will re-direct you to the Login page
• Select units of measurement: allows you to choose your desired
measurement (either km or miles) to be used throughout the App.

17
 Optional Tracking Feature

This optional feature provides real time smooth tracking whereby your
vehicle’s movement is updated every 30 seconds, every 400m travelled,
or everytime a cornering event is detected.

To activate this feature, please contact our CSE SOC.

18
MotorImage Metasat Service Provider:

CSE Secure Operating Centre (SOC)

Tel: +603 5888 0000
Emergency : 24 hours daily
Customer Service: Mon to Sat, 9am to 7pm
Email: customerservice@cse.com.my
Website: www.cse.com.my