Dcar Manual Técnico Lan Mac 800

GE Healthcare
LAN Option for

MAC™ Resting ECG Systems
Installation and Troubleshooting Guide
2020299-025 Revision F
The information in this manual only applies to the following software versions:
MAC 800 software version 1.0 or higher
MAC 1600 software version 1.0 or higher
MAC 5500 software versions 9A or higher
MAC 3500 software version 9B or higher
MUSE 5C software version 005C.10 or higher

5D software version 005D.04 or higher
5E software version 005E.08 or higher
7 software version 7.0 or higher
It does not apply to other software versions. Due to continuing product innovation, specifications in this manual are subject to
change without notice.
MAC and MUSE are trademarks owned by GE Medical Systems Information Technologies, a General Electric company going
to market as GE Healthcare. All other marks are owned by their respective owners.
© 2005–2008 General Electric Company. All rights reserved.
T-2 LAN Option for MAC Resting ECG Systems Revision F

2020299-025 13 November 2008
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Revision History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Customer Responsibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
On-Line Center Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Printing the Configuration Capture File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Configuring MAC 3500/MAC5500 Systems for LAN Communication . . . . . . . . . . . 6
Configuring MAC 1600/MAC 800 Systems for LAN Communication . . . . . . . . . . . . 7
Setting up and Configuring the MUSE File Server (No Existing LAN or Wireless) . 9
Copying the CVIS0019.exe file to the File Server (005C.10 only) . . . . . . . . . . 9
Installing the Tactical Software on the MUSE File Server . . . . . . . . . . . . . . . . 9
Turning Off the Routing Table in Serial/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Editing the muse.ini File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Setting Up the Modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Adding the Modem Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Copying the Configuration Capture File to the MUSE File Server . . . . . . . . . 16
Verifying the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Setting Up and Configuring the MUSE File Server (Existing LAN or Wireless) . . . 17
Setting Up the Modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Adding the Modem Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Copying the Configuration Capture File to the MUSE File Server . . . . . . . . . 20
Verifying the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Troubleshooting Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using the Serial/IP Tools to Troubleshoot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Port Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Trace Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Revision F LAN Option for MAC Resting ECG Systems i

2020299-025
ii LAN Option for MAC Resting ECG Systems Revision F
2020299-025
Introduction
Introduction
This document provides detailed procedures for the installation and configuration of
the LAN option on a MAC 5500, MAC 3500, MAC 1600, or MAC 800 resting ECG
analysis system to enable communication with the MUSE Cardiology Information
System over a LAN.
NOTE
Printing a test from the MUSE system to a MAC system that is defined as a
device in MUSE setup is NOT supported by the LAN option.
Typographical Conventions
The following conventions are used in this manual.
Bold Indicates keys on the keyboard, text to be entered, or hardware items

such as buttons or switches on the equipment.
Italics Indicates software terms that identify menu items, buttons, or

options in various windows.
[Key1] + [Key2] Indicates a keyboard operation. A plus sign (+) between the names of
two keys indicates that you must press and hold the first key while
pressing the second key once.
For example, “Press Ctrl + Esc” means to press and hold down the
Ctrl key while pressing the Esc key.
Enter Indicates you must press the “Enter” or “Return” key on the keyboard.
Do not type “enter”.
[Space] Indicates that the spacebar must be pressed when typing literal strings,
such as command lines. Brackets identify the string as a key instead of
text to be typed.
Revision History
The document number and revision appear at the bottom of each page. The revision
changes each time the document is updated.
Table 1. Revision History, PN 2020299-025
Revision Date Comment
A 29 July 2005 Initial release of document.
B 15 March 2006 Added MUSE 7.0 setup information.
C 1 August 2006 Extended document to MAC 3500 system. Changed

Serial/IP version for 5E MUSE system from v3 to v4.4.1
D 31 August 2007 Revised the process for installing the Tactical software for
version 4.4.2. Also modified the MUSE 7.x processes for
setting up a modem and modem service.
Revision F LAN Option for MAC Resting ECG Systems 1

2020299-025
Introduction
Table 1. Revision History, PN 2020299-025 (Continued)
Revision Date Comment
E 24 April 2008 Added MAC 1600 LAN configuration information.
F 13 November 2008 Added MAC 800 LAN configuration information.
System Requirements
The following items are required to configure a LAN connection between a MAC
system and a MUSE system.
A supported MAC system
System Software Version
MAC 800
1.0 or higher
MAC 1600
MAC 3500
9A or higher
MAC 5500
An enabled communication option:
System Enabled Option
MAC 800
LANM
MAC 1600
MAC 3500
ELAN Ethernet LAN
MAC 5500
A static IP address for each MAC system to be configured with the LAN option.
2 LAN Option for MAC Resting ECG Systems Revision F

2020299-025
Introduction
A MUSE system supported by the selected MAC system:
MAC System Supported MUSE Systems
MAC 800 5e.12 or higher

MAC 1600 7.0 or higher
MAC 3500 5d.04 or higher

7.0 or higher
MAC 5500 5c.10 or higher

5d.04 or higher
5e.08 or higher
7.0 or higher
The Wireless Communication option enabled on the MUSE system.

Use the following table to verify whether the Wireless Communication option is
enabled.
On this MUSE System… …do the following:
MUSE 5c 1. Log on as MUSEAdmin.

2. Select System > System Setup > System >
MUSE 5d Install Options.
MUSE 5e 3. Verify that Wireless Communication is in the
options list.
MUSE 7.x MUSE version 7.x does not have a means of

verifying which options are enabled. Contact MUSE
Tech Support for information on how to verify which
options are enabled.
Customer Responsibility
GE Service is responsible for the initial installation and configuration of the LAN
communication option. Any changes made to configuration by the customer after
the initial installation are the responsibility of the customer.
On-Line Center Support

Contact the GE On-Line Center at 1-800-558-7044 if you have questions or
problems while performing this installation.

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Printing the Configuration Capture File
Printing the Configuration Capture File

Be sure all the information about this system has been accurately entered into the
Configuration Capture file (2002783-067). Prior to this installation, you may have
received a copy of this file from Project Management with information gathered
during pre-installation. If so, use that copy of the Configuration Capture file. If you
have not received a Configuration Capture file, you can obtain a blank version of
this file on the MobileLink CD (PN 2015391-006). Print a copy of this file as a
reference to use during the installation. During installation, you will be adding
information to this file and storing the completed file on the MUSE file server. If the
site already has existing carts configured for LAN or MobileLink and you are
configuring more carts with the LAN option, you will be asked to append this
information to the existing file on the MUSE file server.
18B
NOTE
Station Name and Port Number have been pre-entered in this file with the
following convention:
Station Name Port Number

MAC5K001 3001
MAC5K002 3002
MAC5K003 3003
etc. etc.
NOTE
The Station Name and Port Numbering system is a suggested convention.

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Installation Procedure
The installation consists of two steps:
Configuring the MAC system

Configuring the MUSE system
The procedure for configuring a MAC system varies depending on the model being
configured. Refer to the following table to locate the appropriate instructions.
To configure a… …refer to…
MAC 3500 system “Configuring MAC 3500/MAC5500 Systems for LAN

Communication” on page 6
MAC 5500 system
MAC 1600 system “Configuring MAC 1600/MAC 800 Systems for LAN
Communication” on page 7
MAC 800 system
The procedure for configuring a MUSE system varies depending on whether or not
the system already has a LAN or Wireless communication configuration. Refer to
the following table to locate the appropriate instructions.
To configure a… …refer to…
MUSE system with “Setting up and Configuring the MUSE File Server
no LAN or wireless (No Existing LAN or Wireless)” on page 9
MUSE system with “Setting Up and Configuring the MUSE File Server
LAN or wireless (Existing LAN or Wireless)” on page 17

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Configuring MAC 3500/MAC5500 Systems for LAN Communication

1. Select Main Menu → System Setup.
2. If prompted, enter the system password.
NOTE
The factory default system password is system
3. Select Basic System → Network Setup.

The Network Setup window appears:
Network Setup
IP Address
Subnet Mask
Gateway
Port Number
Return
4. Enter the IP Address, Subnet Mask, and Gateway which were provided by the
network administrator.
5. Enter the Port Number being used at the MUSE system.
6. Select Return.
7. From the Basic System menu, select Transmission.
The Transmission window appears.
8. Select/verify the following in the Transmission window.

Use IR for serial line No
Serial line baud rate 115.2K
Default Location Ethernet (MUSE)
9. Select Return to save your changes.

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Configuring MAC 1600/MAC 800 Systems for LAN Communication

1. Power on the MAC 1600 or MAC 800 system.
2. From the Main Menu, press System Configuration > More > Communication
Setup.
The Data Communication Settings window opens.
3. Press Page Down.

The Data Communcation Locations window opens.
4. Select a location to modify and do the following:

a. Enter a name in the Location field.
b. Select LAN from the Device list.
c. Select CSI from the Protocol list.
NOTE
If no other locations have been defined yet, the Default Location identified
on the Data Communications Settings window will update to this location.
If other locations have already been defined and you want your LAN to be
your default location, you will need to return to the Data Communications
Settings window and manually select this location.
5. Press Page Down until the Network (LAN) Settings window opens.

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6. Use the following steps to set the Network LAN settings:

a. In the Serial/IP Redirector Listen Port field, enter the port number used by
the MUSE system.
Port 3001 is the recommended port, but this may vary. Verify the correct
port number to use.
b. Clear the Obtain an IP address automatically (DHCP) check box.

c. Enter the IP Address, Subnet Mask, and Gateway which were provided
by the network administrator.
7. Press Save.

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Setting up and Configuring the MUSE File Server

(No Existing LAN or Wireless)
NOTE
If the MUSE system is already configured for LAN or wireless and you
are adding more, go to “Setting Up and Configuring the MUSE File Server
(Existing LAN or Wireless)” on page 17.
Copying the CVIS0019.exe file to the File Server (005C.10 only)

1. Using Windows Explorer change the name of the c:\mei\cvis0019.exe file
to c:\mei\*.old
2. Insert the MobileLink CD.
NOTE
This CD is used for installing both MobileLink or LAN.
3. Using Windows Explorer, copy the cvis0019.exe file from the CD to the
c:\mei directory on the MUSE file server.
Installing the Tactical Software on the MUSE File Server

NOTE
MUSE v005E and v7.x systems must use v4.4.2 of the Tactical software.
The older version of the Tactical IP software will cause system instability
on these systems.
1. Insert the MobileLink CD into the MUSE file server.

2. From the CD, execute the Serial/IP software:
Version 5C-5D MUSE: Execute the si-303.exe file.
Version 5E-7.x MUSE: Execute the SerialIP442.exe file.
3. Close the Release Notes window.

4. Click the I Agree button on the License Agreement.
5. From the Welcome Screen, click the Next button.
6. From the Select Destination Directory window, click the Next button.
7. From the Select Components Screen, click the Next button.
8. From the Serial/IP Registration screen, enter the serial number and then click
the OK button.
NOTE
The serial number can be found on the Tactical Software information
sheet that shipped with the LAN option kit.
9. From the Serial/IP Registration window, enter the information requested,

and then click the OK button.
10. The software will begin to install after the Next button is clicked from the
Ready to Install window.
11. After the installation is complete, click the Finish button.

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The Select Ports window appears
15A
12. Starting with COM11, check the required number of serial ports (one for each
MAC system with the LAN option) and click OK.
The Serial /IP Control Panel window appears.
13. With the first port highlighted in the list, enter/select the following:
Enter the IP of the MAC system in the IP Address of Server field
Enter the Port Number
Select/verify the Raw TCP Connection radio button.
Select/verify that the only check box which is selected for COM Port
Options is Restore Failed Connections.
NOTE
It is VERY IMPORTANT to check Restore Failed Connections
for a COM Port Option. If this is not selected, it may affect your
ability to do remote query after transmitting.
NOTE
IP address and Port Number MUST MATCH the configuration
of the cart.
NOTE
DO NOT enter anything into the Username and Password fields.
In this case, the server is the cart and you cannot log into the cart.
14. Repeat step 13 for each port.

15. After information for each port has been entered, click the Close button.
16. Do one of the following:

For MUSE 5C and 5D systems, go to “Editing the muse.ini File” on
page 12.
For MUSE 5E and 7.x systems, go to “Turning Off the Routing Table in
Serial/IP” on page 11.

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Turning Off the Routing Table in Serial/IP

Perform the following procedure for all computers with Serial/IP installed at the
facility. Typically, this will be the MUSE file server. However, it could also be a
dedicated communications server.
1. Start the Serial/IP Control Panel.
2. Click Advanced to open the Serial/IP Advanced Settings window.
3. Clear the Update IP Routing Table Upon COM Port Open option.
4. Click OK to close the Serial/IP Advanced Settings window.
5. Click Close to close the Serial/IP Control Panel window.
6. Reboot the computer where the Serial/IP software is installed according to
standard service operating instructions.
7. Do one of the following:
For MUSE 5E systems, go to “Editing the muse.ini File” on page 12
For MUSE 7.x systems, go to “Setting Up the Modems” on page 17.

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Editing the muse.ini File

Use the following procedure to edit the muse.ini file on MUSE 5C – 5E systems.
1. Open the muse.ini file (c:\mei\muse.ini).

2. Scroll to the following line:
;UDPMaxTotalNoWorkTimeouts
3. Remove the ; (semi-colon) and add =2 to the end of this line.

The line will read as follows when it has been properly edited:
UDPMaxTotalNoWorkTimeouts=2
NOTE
Changing this timeout setting helps the communication recover
more quickly after going out of range.
4. Save your changes to the muse.ini file.
Setting Up the Modems

For version 5C-5E MUSE systems, go to “Setting Up the Modems on 5C-5E
Systems” on page 12.
For version 7x MUSE systems, go to “Setting Up the Modems on 7.x Systems”
on page 13.
Setting Up the Modems on 5C-5E Systems

1. Log into the MUSE system with a password that will allow you to set up
modems (System Owner or Service password required).
2. Select System → System Setup → Select List → Modems.
3. Click the Select button.
4. Highlight a modem from the Selection... list with <No modem defined>
and click OK.
5. Select the ASYNCH CSI modem from the Type list.
6. Type the Station ID number in the appropriate text box.
7. Select the associated COM port from the Port list.
8. Select 115.2K from the Rate list.
9. Select Input Only in the Modem Functions area.
10. Click the Advanced button.

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17A
11. Select the following in the Advanced CSI Modem Settings window:
Modem Type Front Panel Acq
Number of Data Bits 8
Number of Stop Bits 1
Parity None
Flow Control None
12. Click OK in the Advanced CSI Modem Settings window.

13. Click OK in the Modem window.
14. Select Options → Save Changes.
15. Record the Modem Number assigned to the new modem in the space provided
below:
Modem Number: ________________
(Use 3-digit format. For example, Modem Number: 001 )
16. Repeat the steps in this section for each cart that is being configured for with the
LAN option.
Setting Up the Modems on 7.x Systems

1. Log in as a user with privileges to change Modem Setup.
2. At the Modem window open a Modem Properties window using one of the
following methods:
select Action → New, or
click the New icon, or
right click in the empty space and select New.
3. Select CSI Wireless.
The Modem Properties... window opens.

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4. Enter Computer Name, select Port, and select Baud Rate, as described in the
following table.
Computer Name: computer name where the modem is

physically installed Typically, this is the
MUSE file server.
Port: Port Number
Baud Rate: 115.2K Baud (CSI Wireless, CSI Direct)

9600 Baud (CSI, Fax)
4800 Baud (Fax)1
1. Use the lower baud rate for Fax modems only if you
encounter problems at the 9600 rate.
5. Select OK to save your changes.

The Modem Properties window closes.
6. Repeat the steps in this section for each cart that is being configured for with
the LAN option.
Adding the Modem Service
Adding the Modem Service on 5C-5E Systems

1. The Service must now be added to the Services list at the file server.
NOTE
If you are adding a modem at the file server, you must shut down the
MUSE system before running CVADDSVC. Use the IMS application to
shut down the MUSE system as described in the MUSE Field Service
Manual.
2. CVADDSVC is the tool that is used to add the Service to the Services list. To
add the Service you need to be logged in as a local administrator, and then run
cvaddsvc. Open a Command Prompt window.
NOTE
The password for the MUSEBkgnd user is needed to perform this upgrade.
3. For the ASYNCH CSI Modem type the following:

cvaddsvc [Space] [DomainName]\MuseBkgnd [Space] [Password] [Space]
CVIS0019 [Space] -m [Space] [3-digit modem number as recorded in the
previous section] and press Enter.
4. Use the up arrow and change the modem number to set up additional services.
Repeat as needed for each modem that was configured.
5. Close the Command Prompt window.
6. After running this command, open the Services list to verify that the service has
been added.
7. Verify CVISMDM_XXX (where XXX = Modem Number) is in the list of
Services and is set to Manual Startup.
8. To start the new services, do one of the following:

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a. Start CV_SCM
b. Restart CV_SCM
c. Reboot the computer
Adding the Modem Service on 7.x Systems

Add a modem service on each computer on which a modem was set up. For
example, if a modem was installed on a client, add the service on the client. If a
modem was installed on the server, add the service on the server.
1. Open the Modem Setup window to use as a reference for modem IDs while
adding modem services.
2. Open a Command Prompt.
3. Change to the directory where MUSE was installed.
By default, this would be Program Files\muse.
4. Type the following command in the Command Prompt window.

musesvc [space] -<modem> [space] <domain> \musebkgnd [space]
<password> [space] <modemID> [space] -cmdline:db: <sql server name>
Where:
domain = the domain or local computer name where the MuseBkgnd

account was created
password = password for MuseBkgnd account
modem ID = the modem ID assigned in MUSE Modem Setup
sql server name = name of sql server where the MUSE database resides.
For a typical installation, this is the same as the MUSE
server name.
NOTE
To see the usage for the musesvc command, type musesvc [space] ? in the
Command Prompt and press Enter
For example, to install a CSI modem with an ID of 1 on a MUSE server named

muse7server in the memorialhc domain, the command would like this:
musesvc [space] -csi [space] memorialhc\musebkgnd [space]

Muse!Bkgnd007 [space] 1 [space] -cmdline:-db:muse7server
5. Press Enter to run the command.

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Copying the Configuration Capture File to the MUSE File Server

After all information has been accurately recorded in the Configuration Capture file,
copy the file to the following location on the MUSE file server:
c:\mei\profile\2002783-067.txt
This file will be available to GE Service if the system requires remote service
support.
Verifying the Installation

Using an ECG stored on an SD card, transmit a record to the MUSE system.
1. Turn on the MAC system.

2. If the system is not configured for internal storage, insert an SD card with
a patient’s ECG.
NOTE
If no ECG is available for the verification, take a flat line ECG with
no patient ID number and store it to SD card or internal memory.
3. Press the File Manager button.

4. Select the ECG you would like to transmit.
5. Transmit ECG to MUSE system.

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Setting Up and Configuring the MUSE File Server

(Existing LAN or Wireless)
NOTE
If the MUSE system is already configured for wireless and Serial/IP software
is already installed, you need to configure a new port in Serial/IP for each
MAC system using the LAN option as follows.
1. Stop CV_SCM.
2. From the Windows desktop, select Start → Programs → Serial-IP →
Serial-IP Configuration.
The Serial/IP Control Panel window appears.
3. To add to existing ports:

click the Select Ports... button
and check the number of additional ports
Click OK
4. Configure each port as follows:

Highlight unconfigured port in list.
Enter IP of the cart in IP Address of Server field
Enter Port Number
Select Raw TCP Connection
Select/verify Restore Failed Connections is checked and the other
COM Port Options are not checked.
NOTE
Do NOT enter anything into the Username and Password fields.
5. After information for each port has been entered, click Close.
Setting Up the Modems

For version 5C-5E MUSE systems, go to “Setting Up the Modems on 5C-5E
Systems” below.
For version 7.x MUSE systems, go to “Setting Up the Modems on 7.x Systems”
on page 18.
Setting Up the Modems on 5C-5E Systems

1. Log into the MUSE system with a password that will allow you to set up
modems (System Owner or Service password required).
2. Select System → System Setup → Select List → Modems.
3. Click the Select button.
4. Highlight a modem from the Selection... list with <No modem defined> and
click OK.
5. Select the ASYNCH CSI modem from the Type list.
6. Type the Station ID number in the appropriate field.

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7. Select the associated COM port from the Port list.

8. Select 115.2K from the Rate list.
9. Select Input Only in the Modem Functions area.
10. Click the Advanced button.
17A
11. Select the following in the Advanced CSI Modem Settings window:
Modem Type Front Panel Acq
Number of Data Bits 8
Number of Stop Bits 1
Parity None
Flow Control None
12. Click OK in the Advanced CSI Modem Settings window.
13. Click OK in the Modem window.
14. Select Options → Save Changes.
15. Record the Modem Number assigned to the new modem in the space below:
Modem Number:_______________ (Use 3-digit format)
16. Repeat the steps in this section for each cart that is being configured for with the
LAN option.
Setting Up the Modems on 7.x Systems

1. Log in as a user with privileges to change Modem Setup.
2. At the Modem window open a Modem Properties window using one of the
following methods:
select Action → New, or
click the New icon, or
right-click in the empty space and select New.
3. Select CSI Wireless.

The Modem Properties... window opens.

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4. Enter Computer Name, select Port, and select Baud Rate, as described in the
following table.
Computer Name: computer name where the modem is

physically installed Typically, this is the
MUSE file server.
Port: Port Number
Baud Rate: 115.2K Baud (CSI Wireless, CSI Direct)

9600 Baud (CSI, Fax)
4800 Baud (Fax)1
1. Use the lower baud rate for Fax modems only if you
encounter problems at the 9600 rate.
5. Select OK to save your changes.

The Modem Properties window closes.
6. Repeat the steps in this section for each cart that is being configured for with
the LAN option.
Adding the Modem Service
Adding the Modem Service on 5C-5E Systems

1. The Service must now be added to the Services list at the file server.
NOTE
If you are adding a modem at the file server, you must shut down the
MUSE system before running CVADDSVC. Use the IMS application to
shut down the MUSE system as described in the MUSE Service Manual.
2. CVADDSVC is the tool that is used to add the Service to the Services list.
To add the Service you need to be logged in as a local administrator, and
then run cvaddsvc. Open a Command Prompt window.
NOTE
The password for the MUSEBkgnd user is needed to perform this upgrade.
3. For the ASYNCH CSI Modem type the following:

cvaddsvc [Space] [DomainName]\MuseBkgnd [Space] [Password] [Space]
CVIS0019 [Space] -m [Space] [3-digit modem number as recorded in the
previous section] and press Enter.
4. Use the up arrow and change the modem number to set up additional services.
Repeat as needed for each modem that was configured.
5. Close the Command Prompt window.
6. After running this command, open the Services list to verify that the service
has been added.
7. Verify CVISMDM_XXX (where XXX = Modem Number) is in the list of
Services and is set to Manual Startup.
8. To start the new services, do one of the following:
a. Start CV_SCM

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b. Restart CV_SCM
c. Reboot the computer
Adding the Modem Service on 7.x Systems

Add a modem service on each computer on which a modem was set up. For
example, if a modem was installed on a client, add the service on the client. If a
modem was installed on the server, add the service on the server.
1. Open the Modem Setup window to use as a reference for modem IDs while
adding modem services.
2. Open a Command Prompt.
3. Change to the directory where MUSE was installed.
By default, this would be Program Files\muse.
4. Type the following command in the Command Prompt window.

musesvc [space] -<modem> [space] <domain> \musebkgnd [space]
<password> [space] <modemID> [space] -cmdline:db: <sql server name>
Where:
domain = the domain or local computer name where the MuseBkgnd

account was created
password = password for MuseBkgnd account
modem ID = the modem ID assigned in MUSE Modem Setup
sql server name = name of sql server where the MUSE database resides.
For a typical installation, this is the same as the MUSE
server name.
NOTE
To see the usage for the musesvc command, type musesvc [space] ?
in the Command Prompt and press Enter
For example, to install a CSI modem with an ID of 1 on a MUSE server named

muse7server in the memorialhc domain, the command would like this:
musesvc [space] -csi [space] memorialhc\musebkgnd [space]

Muse!Bkgnd007 [space] 1 [space] -cmdline:-db:muse7server
5. Press Enter to run the command.
Copying the Configuration Capture File to the MUSE File Server

After all information has been accurately recorded in the Configuration Capture file,
append the configuration capture file with the new MAC systems you have just
configured. The file is found in the following location on the MUSE file server:
c:\mei\profile\2002783-067.txt
This file will be available to GE Service if the system requires remote service
support.

2020299-025
Verifying the Installation

Using an ECG stored on an SD card, transmit a record to the MUSE system.
1. Turn on the MAC resting ECG analysis system.

2. Insert an SD card with an patient ECG.
NOTE
If no ECG is available for the verification, take a flat line ECG with no
patient ID number and store it to SD card.
3. Press the File Manager button.

4. Select the ECG you would like to transmit.

2020299-025
Troubleshooting
Troubleshooting
Always verify the above requirements, as well as connectors and power to the
devices before undertaking any in-depth network troubleshooting. Listed below are
some possible symptoms with suggested resolutions.
Troubleshooting Table
Symptom Possible Cause Remedy
Communication between Hardware switch ports used to MAC systems with the LAN communication option are set to
MAC and MUSE systems connect the MAC system to the “AUTONEGOTIATE” (AUTO) as the network connection mode.
is unreliable with delays or network are set to 100/FULL When a device set to AUTO connects to a hardware switch port that
dropouts (even with a Duplex. has a “Fixed” setting it will detect the speed correctly but the duplex
good physical network mode will default to HALF. Network Administrators often have
connection). hardware switch ports set to 100/FULL in an attempt to avoid device
“mismatch” errors. When two interfaces are connected to each other
with one set to AUTO and one set to full duplex mode, a duplex
mismatch results because the autonegotiation process fails and half
duplex is assumed - the interface in full duplex mode (the switch)
transmits and receives at the same time. If the interface in half duplex
mode (the cart) is transmitting at the same time and is not ready to
receive a packet, it signals a clash, and tranmissions are halted for
amounts of time based on backoff (random wait times) algorithms.
When both packets start trying to transmit again they interfere again
and the backoff strategy may result in a longer wait time before
attempting to transmit again. The result for a MAC5500 cart
attempting to send data will be a very slow or unresponsive network
connection. Data transmission becomes very unreliable.
Solution: To remedy this situation GE recommends that the

hardware switch port assigned to support a MAC5500 Ethernet
connection be set to AUTO, the same as the cart. If the customer
cannot configure to Auto/Auto, consult with ND&I for further details.
Different time out values used When a MAC 5000 system is disconnected, MUSE Serial IP will time
by MUSE Serial IP and the out within a relatively short period of time, see a broken connection,
communication card on the MAC close it, and try to re-establish it. However, the communication card
5500 system. on the cart network will reject an new requests from MUSE to open
the connection, within the 3-minute time out period, since it still
recognizes the original connection. This is due to the design of the
communication card used in the cart. It does not affect wireless
connections that use a separate client bridge (instead of the
communication card) to establish MUSE connectivity.
Solution: To avoid the problem related to the longer time out used by
the communication card on the cart, the user should power-off the cart
before disconnecting it from the network and then reconnect to the
(Continued) network before powering it up again. This closes any open connection
and renews the connection when the cart is powered up again.

2020299-025
Troubleshooting
Troubleshooting Table (Continued)
(Continued COM port configured incorrectly Another factor that may affect the communication between the cart
from previous page) in Serial IP on MUSE and MUSE is the setup of Serial IP on the MUSE system.
If the Restore Failed Connection check box is not checked for the
COM Port Options in Serial IP, MUSE will not re-establish the
connection once it fails.
Solution: If connections are still intermittent or are not being restored,

verify that the Restore Field Connections box is checked in the
Serial/IP Control Panel at the MUSE Server for the connection
experiencing the problem.
Communication between
MAC and MUSE systems
is unreliable with delays or
dropouts (even with a
good physical network
connection).

2020299-025
Troubleshooting
Troubleshooting Table (Continued)
MAC system unable to Improper information provided If configurations match on both sides, you should verify the
connect to the MUSE by hospital IT Dept. information provided by the hospital IT department to make sure that it
system is accurate. Here are some possible factors that could affect
communications:
1. Improper Gateway Address - would not allow proper routing.
2. Improper Subnet Mask information - would not allow enough IP
Addresses or could conflict with routing.
3. Duplicate IP Address - would cause a conflict if another device on
the network has the same address.
Although most of these issues should be addressed during the pre-
installation consultation that we provide to the customer, please be
aware that new issues can arise during the installation because of
infrastructure or personnel changes that have taken place.
Incorrect configuration. 1. Verify whether or not the setup was previously working.
2. Check the configuration based on the configuration basics above.
Important factors include the following:
Serial Communication: COM Port, Baud Rate, Stop Bits, etc.
Networking: IP Address and Listening Port.
Modem Setup: Modem number matching CSI Service, CSI
Service properly installed, Modem properly configured.
If the setup was not previously working, you will need to go through
the entire setup procedure to configure both sides.
The modem service is not Verify that the service(s) is listed as Started in the services applet on
running, or it is not functioning the file server.
properly.
If the service is not started, start the service or restart CV_SCM. If the
service is started, but appears to not be functioning, it may be
necessary to restart the service.
Note: Individual modem services can only be stopped and started
individually on MUSE 5X systems by using the CVSCTRL utility,
available from the Jupiter OLC. Modem services can also be stopped
and restarted by stopping and starting the CV_SCM service.
There is a network problem 1. Verify LAN link and activity status by “pinging” the IP Address of the
between the cart and the MUSE cart from the file server.
file server. 2. Test connectivity from the MUSE to the cart by “pinging” the IP
Address of the cart from the file server.
3. Verify whether or not any cart can communicate with the MUSE.
If other carts can transmit, the problem may be with the modem
service that is associated with the non-working cart. Follow the
steps in the above Possible Cause for the modem service not
running or not functioning properly.
4. If no carts can communicate, you should try restarting all modem

services first. If that does not help, you should verify that MUSE
clients are working, since they are using at least some of the same
portion of the wired network.

2020299-025
Troubleshooting
Using the Serial/IP Tools to Troubleshoot

The Serial/IP Utility can be launched from the MUSE file server by right-clicking
the icon in the systray and selecting either Port Monitor..., Trace Window..., or
Configure....
23A
Port Activity
The Port Monitor window below shows one COM port configured in Serial/IP. The
lights will shows TR and DR when there is a connection. TD and RD will flash to
show the transmission and reception of data.
24A

2020299-025
Troubleshooting
Trace Window
The Trace Window below shows the activity of an ECG being sent into the MUSE
system. Green text is outgoing data and Red text is incoming data. Select the Enable
Trace check box to display information in this window. By checking the Auto Scroll
check box, the last entry will automatically appear at the bottom of the list.
25A
The figure below shows how the MUSE system will send data every 7 seconds to
keep the CSI connection active. The blue text is informational and, in this case,
shows the connection closing after powering down the cart.
26A

2020299-025
Asia Headquarters
GE Medical Systems GE Medical Systems GE Medical Systems
Information Technologies, Inc. Information Technologies GmbH Information Technologies Asia; GE (China) Co., Ltd.
8200 West Tower Avenue Munzinger Straße 3-5 No. 1 Huatuo Road
Milwaukee, WI 53223 USA D-79111 Freiburg Zhangjiang Hi-tech Park Pudong
Tel: + 1 414 355 5000 Germany Shanghai, People's Repbulic of China 201203
1 800 558 7044 (US Only) Tel: + 49 761 45 43 - 0 Tel: + 86 21 5257 4650
Fax: + 1 414 355 3790 Fax: + 49 761 45 43 - 233 Fax: + 86 21 5208 2008
www.gehealthcare.com

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GE Healthcare

LAN Option for

Installation and Troubleshooting Guide

MAC 800 software version 1.0 or higher

MAC 1600 software version 1.0 or higher

MAC 5500 software versions 9A or higher

MAC 3500 software version 9B or higher

MUSE 5C software version 005C.10 or higher

© 2005–2008 General Electric Company. All rights reserved.

T-2 LAN Option for MAC Resting ECG Systems Revision F

Printing the Configuration Capture File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Revision F LAN Option for MAC Resting ECG Systems i

Bold Indicates keys on the keyboard, text to be entered, or hardware items

Italics Indicates software terms that identify menu items, buttons, or

Table 1. Revision History, PN 2020299-025

Revision Date Comment

A 29 July 2005 Initial release of document.

B 15 March 2006 Added MUSE 7.0 setup information.

C 1 August 2006 Extended document to MAC 3500 system. Changed

Revision F LAN Option for MAC Resting ECG Systems 1

Table 1. Revision History, PN 2020299-025 (Continued)

Revision Date Comment

E 24 April 2008 Added MAC 1600 LAN configuration information.

F 13 November 2008 Added MAC 800 LAN configuration information.

 A supported MAC system

System Software Version

 An enabled communication option:

System Enabled Option

2 LAN Option for MAC Resting ECG Systems Revision F

 A MUSE system supported by the selected MAC system:

MAC System Supported MUSE Systems

MAC 800 5e.12 or higher

MAC 3500 5d.04 or higher

MAC 5500 5c.10 or higher

 The Wireless Communication option enabled on the MUSE system.

On this MUSE System… …do the following:

MUSE 5c 1. Log on as MUSEAdmin.

MUSE 7.x  MUSE version 7.x does not have a means of

On-Line Center Support

Revision F LAN Option for MAC Resting ECG Systems 3

Printing the Configuration Capture File

Station Name Port Number

4 LAN Option for MAC Resting ECG Systems Revision F

 Configuring the MAC system

To configure a… …refer to…

MAC 3500 system “Configuring MAC 3500/MAC5500 Systems for LAN

To configure a… …refer to…

Revision F LAN Option for MAC Resting ECG Systems 5

Configuring MAC 3500/MAC5500 Systems for LAN Communication

3. Select Basic System → Network Setup.

8. Select/verify the following in the Transmission window.

9. Select Return to save your changes.

6 LAN Option for MAC Resting ECG Systems Revision F

Configuring MAC 1600/MAC 800 Systems for LAN Communication

3. Press Page Down.

4. Select a location to modify and do the following:

Revision F LAN Option for MAC Resting ECG Systems 7

6. Use the following steps to set the Network LAN settings:

b. Clear the Obtain an IP address automatically (DHCP) check box.

8 LAN Option for MAC Resting ECG Systems Revision F

Setting up and Configuring the MUSE File Server

Copying the CVIS0019.exe file to the File Server (005C.10 only)

Installing the Tactical Software on the MUSE File Server

1. Insert the MobileLink CD into the MUSE file server.

A supported MAC system

An enabled communication option:

A MUSE system supported by the selected MAC system:

The Wireless Communication option enabled on the MUSE system.

MUSE 7.x MUSE version 7.x does not have a means of

Configuring the MAC system