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The Dead Are A Tough Market To Crack
The Dead Are A Tough Market To Crack
By Richard Sanders
come of themselves.
nor in anger
call it bitter.
CHAPTER 1
No one who was there that day would ever forget it. Especially not the five executives—
Neurocognitive Marketing. They had to vote to decide which one of them would
volunteer for the demonstration, and by a majority of 4-1 they selected Brynn
Rosenbrink, in charge of affective activation. She wasn’t pleased. Then again Brynn, a
riveting person whose long, straight black hair and broomstick body made her look like a
Roman numeral brought to life, was rarely pleased by anything. She was forced to ask the
question we’ve all been asking since Job first lost his 401K. “Why me?”
Because she was the only woman they had, said Trip Hagen, senior leader of a
team whose other three members resembled Machiavellian middle-schoolers. Women are
better at making consumer choices, Trip said. Guys, we find a shampoo, a soap, a
deodorant we like, we’re pretty much set for life. Women can deal with change.
Brynn peered through the two-way mirror at the sadly matter-of-fact interview
room. Nothing but a table, two chairs and another two-way mirror on the other side. It
made her miserable the way fall made her miserable. Everything about this place they
were visiting was depressing. Happywide Analysis—how downmarket can a name be?
Headquartered in Corona, Queens? Zirconias were invented for towns like this. Brynn,
who acted like a widow even though she’d never been married, was not a happywide
woman.
“These people are outsiders,” she said. “They’re amateurs. Nobody’s ever heard
of them.”
“True,” said Trip, burping from his chronic acid reflux. “But if we’re looking for
“They’re probably using frontal lobe correlates,” she said. “Very rudimentary.”
“Maybe,” he said. “Or maybe they’ve developed something big. If they have, then
Brynn tried to step away from the group, which was difficult because they were
all huddled together in a tiny observation room. “Well, I don’t like him. I don’t want to
Not hard to understand. If you stepped inside the observation booth on the other
side, you’d find a peculiar little freak staring through the two-way mirror at the empty
interview room. For starters, Sewanaka Wallace, the co-founder of Happywide Analysis,
was disturbingly thin. He had as much thickness to him as a peeled-off piece of tree bark,
indicative of someone who’d spent a long time following the Homeless Diet. But what
was most unsettling was how unsettled he looked. You couldn’t tell if Sewanaka was
young or old. Parts of him resembled a boyish chess hustler swindling the marks in
excavated from a tomb. He seemed caught between unfinished childhood and premature
senescence. Not that he was hideous or anything. He had a gentle, unspoiled expression
but it was frozen in place, like his face had been grown in crystals.
“Which one do you want?” said the woman with him in the booth.
“It does. Take the woman. She’s better. What’s her name?” She checked her
“I don’t care.”
His booth mate was Pharis Scarcella, Happywide’s other co-founder, a bulky,
“You can’t. It’s radically untested. We haven’t built one reliable model.”
“It’s completely agnostic, a completely unbiased program. It’s perfect for them.”
Sewanaka twisted around to her. “I’m not liking this tone. You have no right not
to trust me.”
He laughed. She didn’t. Pharis, in fact, was pretty much incapable of laughing
“You never would’ve gotten where you are without me,” she said.
“You’re right. But now I’m here and you’re here and I’m going with the MRD-3.”
>>>>>>
Pharis, phone ready in her hand, joined the Kepler boys in their observation booth.
“We’re set to jump off,” she said. In the interview room, Brynn was sitting at the table
and showing much white grating of her teeth. Sewanaka sat across from her with a tablet.
“Are you asking me personally?” said Brynn. “Or is this part of the process?”
“The process.”
“I guess they can change, but who’s got the time to change them?”
Sewanaka made a note of her answer on his tablet. “Do you prefer old wine in
Manson?”
He studied her face, the upper part, especially around the eyes. “Da Vinci or
Manson?”
“Manson.”
“If you had to pick a year to live through, would it be 1798, 1850 or 1946?”
“Ridiculous.”
“Which one?”
Sewanaka pressed a buzzer. An assistant came in and placed three black sweaters
on the table. A Marc Jacobs, a Phillip Lim and an Akris Punto. “Which one would you
buy?”
“I know her taste,” Trip Hagen said in the booth. “She’ll take the Phillip Lim.”
“Never.”
After a few moments hesitation, Brynn put her hand on the Akris Punto.
“When you wake up at night,” said Sewanaka, “do you carefully rearrange the
“Punch them.”
“When you come across something you don’t understand, do you think of it as a
mystery or an enigma?”
“What’s the difference?”
“Mystery.”
“I see.”
Brynn was already bored bloodless, answering the questions with all the passion
of a disembodied voice making subway announcements. “You know, sometimes the best
“Ristorante,” said Pharis, rolling her shoulders as she watched through the mirror,
Next up, three cameras—Canon, Nikon and Fujifilm. Sewanaka predicted Canon.
Trip and his team were starting to sense that a payload of significance was
building.
“Do you believe people are born in sin,” Sewanaka said, “or do they create it?”
“Born.”
Bottles of Bollinger, Krug and Veuve Clicquot were placed in front of her.
toward and lingering over the Bollinger. We’re fucked, she thought.
“This wh— No, this one.” She touched the Veuve Clicquot.
“I think I just came in my pants,” said Trip. “He’s actually reading her mind. He’s
>>>>>>
TAPPED OUT
No one who was watching that day would ever forget it. The traffic chopper from one of
the local New York stations was floating over East Elmhurst just after dawn, showing the
northbound tie-ups already forming on the BQE. The in-air reporter was estimating the
time of delay when he spotted something on the western edge of St. Michael’s Cemetery.
“Wait, what is that?” he said live. “Over there. Can we get a little closer?”
The camera crept in on some queasily unfamiliar object below. “It looks like
sparrowful woman with long, straight black hair. She’d been stabbed multiple times—38,
The victim was identified as Brynn Rosenbrink, an employee of the Kepler Center
for Neurocognitive Marketing. She’d last been seen at D’Aramitz, a bar-bistro on Laight
Street in Manhattan, and the friends who were with her couldn’t recall anything, as they
put it, really inappropriate. Brynn had been going to D’Aramitz a lot lately, they said,
because the place sold Veuve Clicquot on tap. Never much of a drinker of anything,
she’d developed a real craving for the bubbly over the last three months.
The sadly ironic thing, her friends said, was that Brynn had always believed the
world would end in cataclysmic destruction, and that the apocalypse was approaching
humanity at a fairly rapid clip. Her stated goal was to become president of the Kepler
>>>>>>
BOTTOMS UP
I’ll never forget the call I got from my ex-wife that day, though I wish I could. In all the
years I’ve known Gabriel as my former spouse, she’s never called with good news. If
she’d won the Nobel Prize, become a billionaire and been canonized as a saint all on the
same day, I’d never hear it from her. She only calls to relate tales of biblical misery and
to let me know that she’s suffered much, much more than her share and that I somehow
owe the balance due and I’d better get in touch with my lawyers at Rank & Seedy and get
The calls are really bad when they begin, as this one did, with your daughter…
Not Millie. Not our daughter. Your daughter, as if I’d suddenly assumed sole
responsibility for her mortal existence. The your daughter openings always mean I’ll be
dealing with more shit than a plumber the day after Thanksgiving.
Let the record show that my first reaction was complete and utter disbelief. Then I
remembered that living most of her life in Scottsdale, Arizona with a whining, yelling,
fully mobile bitching bot like Gabriel would drive any intelligent girl into signing up with
She said she was dropping out and joining some group on Long Island. What else
Okay, something was falling into place. A week or so ago Millie had sent me a
text. In NY, will get in touch soon. I waited exactly 48 hours and texted her back. Still in
NY? How’s everything? I got a one-word reply: Wonderful. Which covers a multitude of
sins.
Gabriel said she’d tried to apply her merciless maternal persuasion and brutal
common sense, but all Millie would say was that she was 18 and could do what she
wanted. Why did I go through the strain and struggle of getting her through school and
raising her right if she’s just going to drop out and join a cult? How does that make it
worthwhile?
Oh that was low. Nice thing to say to a recovering drunk. I must’ve been young,
stoned and crazy to ever put my dick in that mouth, which I was.
The strange thing, though, is that even after all these years, every once in a while I
>>>>>>
You never want to hear that your child has joined a cult, but if it’s true, you want to at
least make sure it’s a good cult. What types of programming are available? Is it a party
slaveships? Did it make the U.S. News list of Top Ten Cults in America?
I did a search for Bottoms Up. Gabriel was insane—it wasn’t a cult. It was an
entrepreneurial collective of data junkies located out near Stony Brook University. The
name had nothing to do with drinking. It was a little Happy Hour wordplay used to reflect
the belief of its founder, Sewanaka Wallace, that real knowledge doesn’t move from the
neuromarketing rebel, the man who could hack into the minds of every consumer who
wasn’t on life support and even some who were. His Happywide software was employed
for everything from testing ads, movie trailers and TV shows to selling cars, candy bars,
energy drinks, phones, furniture, bikes, boots, toys, treadmills, over-the-counter drugs
The Sewanaka Wallace story was a great American narrative. Guy comes out of
left field to challenge the priestly elect of marketing. He’s regarded as an upstart, an
interloper, a dangerous renegade. But with his codes and algorithms he can decipher the
hieroglyphics of the hidden texts that the experts can’t even see.
His approach didn’t consist of merely trolling through, say, Facebook pages and
collecting and collating the likes and comments. He went deeper into the nuts and bolts of
unconscious thinking and unmapped associations. Billions of data clusters looped from
all parts of the brain were plugged into Happywide’s systems, then painstakingly decoded
and recoded into algorithms that could yield the Rosicrucian secrets of the mind.
As a result, Sewanaka knew that if your favorite movies include The Dark Knight,
Dr. Strangelove and Pulp Ficton and you’re partial to rye bread and walks on the beach
and you live in Oregon, you’ll probably buy a Dodge Charger. Or if you’re a fan of the
NBA, Hitchcock, the Beatles and Beyonce and you’re an atheist from a Jewish
background, you’re a candidate for Stove Top Stuffing. X-Men? Green Tea? Carrie
Underwood? Costa Rica? You’re a sucker for Kate Spade earrings. And not just you.
Anyone in the country who shared those tastes would be targeted by a selective—and
You can see why the man was considered a master of marketing, why he inspired
a kind of, well, yeah, a cultlike following. There were hundreds of Sewanaka Wallace
blogs devoted to his theories, hundreds of Sewanaka Wallace study groups, hundreds of
A couple of years ago he’d left Happywide Analysis and started the looser, more
informal Bottoms Up. Millie’s presence there made sense to me. She’d wanted to study
social psychology—the collective seemed like a good opportunity for her to work and
learn.
>>>>>>
Drive a few miles past Stony Brook University and you come to the old Talbert estate.
Here’s where Ailsa Talbert, heir to the family mining fortune, decided to build an artists’
colony. This was back in the early decades of the 20th century, when artists’ colonies still
existed. Ailsa had adopted the conviction during those agnostic and questioning times
that art was the new religion. Building a community of small cottages—they looked like
luxury outhouses—would be her way of creating heaven on earth and saving the world.
Somewhere in the course of construction, however, she grew certain that she’d die
once the last cottage was finished. So the building never stopped. She kept adding new
bungalows, putting them up in whatever space was available, until the area around her
mansion looked like the jammed-in tombstones of an old, overcrowded cemetery. Her
family, alarmed by her obsession—and the money she was frittering away—finally found
a doctor who was willing to have Ailsa committed to a hospital. As soon as she was
carted off construction was halted and the workers dismissed. Ailsa contracted influenza
days after arriving at the hospital was dead within the week.
Today, under Sewanaka’s ownership, the estate resembled a mad Persian bazaar,
a hippie-techie commune, Woodstock with smartphones and tablets. Tech creators and
entrepreneurs worked in their cottages or sat outside on beach chairs, beanbags and
discarded couches talking about metaphysics and microchips, destiny and dealflows,
ethical stability and effective startups, free will and product-market fits. It was one big
And a confusing one. A shirtless guy near the mansion gave me directions to
Millie’s hut, but no way could I find my way. I went wandering through this crazy warren
of structures, people and Buddha statues, this unorganized network of paths that twisted
back on themselves or lead to nowhere. The more I looked the less I found. I came to a
and sweet hookah smoke. Eventually I stumbled into an open field—unbuilt, probably
not part of the original Talbert estate—where people were playing guitars and banging on
drums and an old man was using a T-shirt cannon to loft Bottoms Up shirts into a crowd
“Dad.” Millie’s voice. She was walking toward me, materializing out of the nest
The first time I flew out to see her after prison, I took a picture of her right away.
The way things were going back then, anything bad could happen at any time, and I
wanted to make sure I had visual evidence that she really still existed.
We kissed and hugged, the blond down on her cheeks just barely lit by the sun.
She said someone had called, told her I was here looking for her.
Millie had been one of the most cynical teenagers I’d ever had the pleasure to
encounter. Last holiday season I asked her what she wanted for Christmas. Christmas?
she said. People still celebrate Christmas? Yeah, a few. She held the firm belief that the
Now she seemed, well, if not happier, then more at home. At least more at home
here. You look into those crystal green eyes and you know she’s thinking that all the
color and excitement of this circus world around her was created just for her.
She moved us away from the field and the shouting children.
“Sorry, I’ve been so busy. The work here, it’s really important. I really feel we’re
on the edge of history here. The door’s about to swing open and we’re right on the
hinge.”
Mostly I’m working with this group, I’m doing research for their position paper. It’s
“Can you explain that to me? Talk to me like I’m an idiot. It’s not a stretch.”
spare tire, you’ll get an idea of what the conversation was like. Millie rattled off
transmarginal computation and z-score perspectives, and at length. Keep in mind this is a
girl who once sent me a 42-page email analyzing The Little Mermaid.
“It’s huge. It’s revolutionary. You know I always wanted to take part in a
revolution.”
“Yeah, but there was no revolution. Not socially. All society wants is flatscreen
Millie shook her head like I’d offered her a cockroach to eat. “I don’t want to hear
it.”
“She’s worried.”
parent.”
“Okay, easy.”
“She’s insane. Do you know there are no more plants in the house? No more
“Then you don’t have to ask. I don’t think I’ll live long enough to erase what
“You know what’s really sick? You know why I had to get out of there? They’re
all like that. Her and her friends. Petty, nasty, materialistic. Full of brainless bullshit. I’d
“Personally I don’t hold much hope for the human race, except for these people
here. I think they can do just about anything, they can make life more real than reality. I
“He’s amazing. He’s a real visionary. They all are in their own ways. I was pretty
persuade lost 18-year-olds that they’ve been found. I wanted to get a better sense of what
“You think I can talk to Sewanaka Wallace some time?” I said. “Maybe you can
set it up.”
“You can probably talk to him right now. You passed him before. He’s shooting
Walking back to the field, Millie explained that this was Let Your Kids Hang Out
Day, a semi-regular event in which Sewanaka always took part. I realized now that the
crowd on the sideline wasn’t simply watching an old man pop shirts in the air. They were
looking at him with the indulgent, significant smiles of people seeing a holy man dance
the hokey-pokey.
The object of their affections was an odd little geek-freak. Sewanaka wore a
battered Panama hat and a once-white linen shirt that was now yellowed and too big for
his skinny neck. He dressed like a former bum who’d retired from the trade. Nothing
wrong with the old fellow’s strength. The way he pumped air into the pressure chamber
of the T-shirt launcher would earn him a job at any sports arena. His face, though,
showed age. Gaunt, severe, he looked like a man who’d come back from exile in the
Millie walked right up to him and made introductions. “This is my father, Quinn
McShane.”
Sewanaka shook my hand and pronounced himself delighted. “We all like Millie
“Millie’s been telling me about you,” he said. “I think I’d like to talk to you. Just
We backed away while the kids continued chasing after the Bottoms Up shirts and
laughing like they were being tickled to death. One of the adults in the crowd, a guy with
a blue bandana and a long paisley shirt, stepped out on the field. I don’t know why, but
my ears went temporarily silent as soon as I saw him, like I was shooting up in an express
The guy was walking in Sewanaka’s direction, and at about the halfway point he
The guitars and drums stopped. Sewanka saw the guy, dropped the shirt launcher
and began walking in the opposite direction. He was muttering loudly enough for us to
The bandana man followed him, and never breaking his laugh as he pulled a
knife. The crowd, white-eyed, started yelling. The kids stopped laughing. I began running
Meanwhile, Sewanaka just kept strolling away. It was like he was avoiding a
The guy closed in on him, raised his arm and lifted the knife over his head as a
rolled-up T-shirt caught him in the ribs at 500 pressurized pounds per square inch and
the shirts drop in a parabola. But if you’re shooting shirts in a straight line, you’re
I shoved another shirt in and pumped air into the pressure chamber. As the guy
was getting up I triggered the release valve. This shot caught him in the chest and sent
The second time he got up he stayed crouched low, making himself less of a
target but giving himself enough mobility to run into the woods on the opposite side of
off, vastly unconcerned. “The gods,” he said, “have decided not to sacrifice me today.”
He took me and Millie aside. “Thank you for interceding,” he said politely.
some people think it’s important. So, Millie’s been telling me about you. You’re an editor
at Real Story?”
“I am.”
“Also true.”
“That’s interesting.”
he’d spent too much time poring over cognitive coefficients and z-score perspectives.
“I might need some help with this,” he said, “this dispute with Happywide
Analysis. They’re meaningless people but quite malignant in their way. I’m a militant
pacifist—I don’t indulge in violence. I could use some protection against them.”
“Me? Well, I don’t know about that. I’ve got a lot on my plate right now.”
“I will?”
“He’ll do it because he’s a decent man who always does the right thing.”
“I do?”
“Many wars are being waged in the industry,” said Sewanaka. “From what I
understand, this inconvenience with Happywide is the most intensely followed. I imagine
it carries some journalistic value. I’ll give you the inside story if you help me.”
“Dawn? No.”
“You missed a spectacular conjunction of Venus and Jupiter. Fantastic thing, and
rare. I’ve never seen one this close before, probably never will again. Try to look