Bid Number: GEM/2022/B/2306372

Dated: 30-06-2022

Bid Document

Bid Details

Bid End Date/Time 21-07-2022 18:00:00

Bid Opening Date/Time 21-07-2022 18:30:00

Bid Offer Validity (From End Date) 65 (Days)

Ministry/State Name Madhya Pradesh

Women And Child Development Department Madhya

Department Name
Pradesh

Organisation Name Integrated Child Development Services (icds)

Office Name Room No 220 Collectorate Campus Balaghat

Total Quantity 2651

Item Category Smart Phone With Mdm/Emm/Sdk-IS:13252 (Q2)

Minimum Average Annual Turnover of the

125 Lakh (s)
bidder (For 3 Years)

OEM Average Turnover (Last 3 Years) 1000 Lakh (s)

Years of Past Experience Required for

3 Year (s)
same/similar service

MSE Exemption for Years of Experience and

No
Turnover

Startup Exemption for Years of Experience

No
and Turnover

Experience Criteria,Past Performance,Bidder

Turnover,Certificate (Requested in ATC),OEM Authorization
Certificate,OEM Annual Turnover,Additional Doc 1
(Requested in ATC)
Document required from seller
*In case any bidder is seeking exemption from Experience /
Turnover Criteria, the supporting documents to prove his
eligibility for exemption must be uploaded for evaluation by
the buyer

Past Performance 50 %

Bid to RA enabled Yes

RA Qualification Rule H1-Highest Priced Bid Elimination

Time allowed for Technical Clarifications

3 Days
during technical evaluation

Estimated Bid Value 25000000

Evaluation Method Total value wise evaluation

EMD Detail

Advisory Bank HDFC Bank

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 EMD Percentage(%) 0.50

EMD Amount 125000

ePBG Detail

Advisory Bank HDFC Bank

ePBG Percentage(%) 2.00

Duration of ePBG required (Months). 14

(a). EMD EXEMPTION: The bidder seeking EMD exemption, must submit the valid supporting document for the
relevant category as per GeM GTC with the bid. Under MSE category, only manufacturers for goods and Service
Providers for Services are eligible for exemption from EMD. Traders are excluded from the purview of this Policy.

(b). EMD & Performance security should be in favour of Beneficiary, wherever it is applicable.

Beneficiary:
DPO ICDS
ROOM NO 220 COLLECTORATE CAMPUS BALAGHAT, Women and Child Development Department Madhya
Pradesh, Integrated Child Development Services (ICDS),
(Manisha Loomba)

Splitting

Bid splitting not applied.

MSE Purchase Preference

MSE Purchase Preference No

Reserved for Make In India products

Reserved for Make In India products Yes

1. The minimum average annual financial turnover of the bidder during the last three years, ending on 31st
March of the previous financial year, should be as indicated above in the bid document. Documentary evidence in
the form of certified Audited Balance Sheets of relevant periods or a certificate from the Chartered Accountant /
Cost Accountant indicating the turnover details for the relevant period shall be uploaded with the bid. In case the
date of constitution / incorporation of the bidder is less than 3-year-old, the average turnover in respect of the
completed financial years after the date of constitution shall be taken into account for this criteria.
2. Experience Criteria: In respect of the filter applied for experience criteria, the Bidder or its OEM {themselves or
through reseller(s)} should have regularly, manufactured and supplied same or similar Category Products to any
Central / State Govt Organization / PSU / Public Listed Company for number of Financial years as indicated above
in the bid document before the bid opening date. Copies of relevant contracts to be submitted along with bid in
support of having supplied some quantity during each of the Financial year. In case of bunch bids, the category of
primary product having highest value should meet this criterion.
3. OEM Turn Over Criteria: The minimum average annual financial turnover of the OEM of the offered product
during the last three years, ending on 31st March of the previous financial year, should be as indicated in the bid
document. Documentary evidence in the form of certified Audited Balance Sheets of relevant periods or a
certificate from the Chartered Accountant / Cost Accountant indicating the turnover details for the relevant period
shall be uploaded with the bid. In case the date of constitution / incorporation of the OEM is less than 3 year old,
the average turnover in respect of the completed financial years after the date of constitution shall be taken into
account for this criteria.

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4. Bid reserved for Make In India products: : Procurement under this bid is reserved for purchase from Class 1
local supplier as defined in public procurement (Preference to Make in India), Order 2017 as amended from time
to time and its subsequent Orders/Notifications issued by concerned Nodal Ministry for specific Goods/Products.
However, eligible micro and small enterprises will be allowed to participate. The minimum local content to
qualify as a class 1 local supplier is denoted in the bid document. All bidders must upload a certificate from the
OEM regarding the percentage of the local content and the details of locations at which the local value addition is
made along with their bid, failing which the bid is liable to be rejected. In case the bid value is more than Rs 10
Crore, the declaration relating to percentage of local content shall be certified by the statutory auditor or cost
auditor, if the OEM is a company and by a practicing cost accountant or a chartered accountant for OEMs other
than companies as per the Public Procurement (preference to Make-in -India) order 2017 dated 04.06.2020 . In
case Buyer has selected Purchase preference to Micro and Small Enterprises clause in the bid, the same will get
precedence over this clause.
5. Estimated Bid Value indicated above is being declared solely for the purpose of guidance on EMD amount and
for determining the Eligibility Criteria related to Turn Over, Past Performance and Project / Past Experience etc.
This has no relevance or bearing on the price to be quoted by the bidders and is also not going to have any
impact on bid participation. Also this is not going to be used as a criteria in determining reasonableness of
quoted prices which would be determined by the buyer based on its own assessment of reasonableness and
based on competitive prices received in Bid / RA process.
6. Past Performance: The Bidder or its OEM {themselves or through re-seller(s)} should have supplied same or
similar Category Products for 50% of bid quantity, in at least one of the last three Financial years before the bid
opening date to any Central / State Govt Organization / PSU / Public Listed Company. Copies of relevant
contracts (proving supply of cumulative order quantity in any one financial year) to be submitted along with bid
in support of quantity supplied in the relevant Financial year. In case of bunch bids, the category related to
primary product having highest bid value should meet this criterion.

7. Reverse Auction would be conducted amongst all the technically qualified bidders except the Highest quoting
bidder. The technically qualified Highest Quoting bidder will not be allowed to participate in RA. However, H-1
will also be allowed to participate in RA in following cases:

i. If number of technically qualified bidders are only 2 or 3.

ii. If Buyer has chosen to split the bid amongst N sellers, and H1 bid is coming within N.
iii. In case Primary product of only one OEM is left in contention for participation in RA on elimination of H-1.
iv. If L-1 is non-MSE and H-1 is eligible MSE and H-1 price is coming within price band of 15% of Non-MSE L-1
v. If L-1 is non-MII and H-1 is eligible MII and H-1 price is coming within price band of 20% of Non-MII L-1

Smart Phone With Mdm/Emm/Sdk-IS:13252 ( 2651 pieces )

(Minimum 50% Local Content required for qualifying as Class 1 Local Supplier)

Brand Type Registered Brand

Technical Specifications

* As per GeM Category Specification

Specification Specification Name Bid Requirement (Allowed Values)

GENERIC Technology GSM

Processor core Quad core, Octa core

Processor speed (in GHz) 1.6, 1.8, 2, 2.2, 2.3, 2.35, 2.4, 2.5 Or higher
Minimum

Operating system Android 10.x GMS certified

Chipset Qualcomm / Mediatek / Apple / Exynos / Snapdragon /

Spreadtrum

Operating System auto Yes

upgradable to next level

MEMORY RAM Size (in GB) Minimum 3, 4, 6, 8 Or higher

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 Specification Specification Name Bid Requirement (Allowed Values)

Internal Storage (in GB) 32, 64, 128, 256 Or higher

Storage Expandable up to 256, 512 Or higher

(in GB)

DISPLAY Display size (in inch) 6.3, 7 Or higher

Display type LCD Touch Screen / LED Backlit Touch Screen /

Amoled Touch Screen / Retina / Retina HD / IPS
Touch/Super Amoled Touch Screen

Display Resolution HD (Minimum 1280 x 720)

(Horizontal x Vertical)
(Pixel)

Display Resolution @ Pixel 260, 300, 350, 400, 450 Or higher

Density - Minimum

Aspect ratio 16:9

Sun light readability (Nits) - 400, 500 Or higher

Minimum

Display protection Corning Gorilla Glass 3 or equivalent, Ion -

Strengthened Glass,

FEATURES Touch support Multi touch

Rear Camera Resolution 13, 16, 20, 24 Or higher

(Mega Pixel) - Minimum

Front Camera Resolution 5, 8, 12, 13, 16, 20, 24 Or higher

(Mega Pixels) - Minimum

OTG support Yes with cable

Sensors Accelerometer

CONNECTIVITY Connectivity 4G LTE, 4G VoLTE

Wi-fi Connectivity 802.11b/g/n, 802.11a/b/g/n/ac, 802.11b/g/n/ac/2.4

GHz+5.0 GHz

Bluetooth Connectivity 4.2 or higher, 4.3 or higher

GPS GPS with AGPS

BATTERY Battery Capacity (mAH) 4000, 4500, 5000, 5500 Or higher

Minimum

Type of Battery Lithium-ion / Lithium Polymer / Nickel Cadmium (NiCd)

ACCESSORIES Accessories: One wall Yes

charger with USB/Data
transfer cable

Accessories: One ear phone Yes

Accessories: Mobile cover Back cover

Accessories: Tempered Yes

glass

Accessories: Carry pouch No

CERTIFICATIONS OEM warranty for smart 1, 2 Or higher

phone (in Years)

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 Specification Specification Name Bid Requirement (Allowed Values)

OEM warranty for battery 12 Or higher

(in Months)

Warranty service Carry-in

CE certification Yes

CB/UL certification Yes

ROHS certification Yes

Country of origin India

Mobile Device The tool to manage devices Yes

Management data security push device
(MDM)/Enterprise policies push custom apps
Mobility reports management of
Management (EMM) applications and devices for
example white list or
blacklist applications URLs
control device functionality
as camera Bluetooth WIFI

Admin portal to manage smart Yes

mobile phones remotely to
enroll un enroll deploy and
configure all mobile devices
applications and security
policies

User specific application Yes

restrictions and remote actions
like device lock or remote wipe

Features such as Device access Yes

password inactivity timeout
storage encryption

Features to disable Yes

Features to block the setting Yes

notification bar and application
switch window

Install or upgrade applications Yes

remotely

Mobile Device Management OEM supported/3rd party supported, 3rd Party

Platform MDM or Enterprise supported, OEM supported
Mobility Management EMM
tool

Provide mobile device Yes

management platform
(MDM)/Enterprise mobility
management (EMM) tool
Solution including
functionality

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 Specification Specification Name Bid Requirement (Allowed Values)

In case of 3rd Party mobile Yes

device management platform
(MDM)/Enterprise mobility
management (EMM) tool
solution as per technical
specification

In case of 3rd party support the Yes

bidder is agreable to submit the
Certificate from
handheld/mobile device OEM

Additional Specification Parameters - Smart Phone With Mdm/Emm/Sdk-IS:13252 ( 2651 pieces )

Specification Parameter
Bid Requirement (Allowed Values)
Name

1. Display Resolution
(Horizontal x Vertical) (Pixel) 2.
Display Size and Display 1. FHD (Minimum 1920 x 1080) 2. 6.3" or higher display with (720x1600)
resolution, 3. Operating resolution or better, 3. Android 10.0 or better (Full Version), 4. Back Cover
4.system, Accessories Back needs to be Semi-Rugged 5. Min. 1.5 Or higher
5.Processor speed (in GHz)
Minimum Cover

1. MDM Enrolment 2. DISPLAY

1. MDM enrolment should happen automatically through google zero touch
Aspect ratio 3. Sunlight
or OEM equivalent platform, MDM licenses should be provided for 12 month.
readability (Nits) - Minimum 4.
2. 16:9, 4:3 3. 300 Or Higher 4. Corning Gorilla Glass 4 or equivalent
Display protection

OEM should have 24x7 Toll Free Helpdesk no. operational in min. 2
languages Hindi & English. Toll free no. should be indicated on OEM website.
OEM 24x7 Toll Free Helpdesk no
OEM should have their own android service application wherein details of
toll-free no. should be mentioned

1. Country of Origin of Smart 1. Country of Origin of Smart Phone India 2. Make in India (Preference to
Phone, 2. Make in India 3. Wi-fi Make in -India) order 2017 dated 04.06.2020 will be applicable 3.
Connectivity (acceptable) 802.11a/b/g/n,

BIS, CE, CB/UL Certificate, SAR Report and RoHS Test Report/Certificate of
Mandatory Certificates the quoted Smart Phone model need to be uploaded along with the bid
documents
* Bidders offering must also comply with the additional specification parameters mentioned above.

Consignees/Reporting Officer and Quantity

Consignee/Reporti
S.No. Address Quantity Delivery Days
ng Officer

481001,Room No 220/221
1 Sagar Meshram Collector office Campus 2651 15
Balaghat Dist. Balaghat

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Buyer Added Bid Specific Terms and Conditions
1. Generic

OPTION CLAUSE: The Purchaser reserves the right to increase or decrease the quantity to be ordered up
to 25 percent of bid quantity at the time of placement of contract. The purchaser also reserves the right to
increase the ordered quantity by up to 25% of the contracted quantity during the currency of the
contract at the contracted rates. Bidders are bound to accept the orders accordingly.

2. Generic

Experience Criteria: The Bidder or its OEM {themselves or through reseller(s)} should have regularly,
manufactured and supplied same or similar Category Products to any Central / State Govt Organization /
PSU / Public Listed Company for 3 years before the bid opening date. Copies of relevant contracts to be
submitted along with bid in support of having supplied some quantity during each of the year. In case of
bunch bids, the primary product having highest value should meet this criterion.

3. Generic

Upload Manufacturer authorization: Wherever Authorised Distributors are submitting the bid,
Manufacturers Authorisation Form (MAF)/Certificate with OEM details such as name, designation, address,
e-mail Id and Phone No. required to be furnished along with the bid.

4. Scope of Supply

Scope of supply (Bid price to include all cost components) : Only supply of Goods

5. Service & Support

Availability of Service Centres: Bidder/OEM must have a Functional Service Centre in the State of each
Consignee's Location in case of carry-in warranty. (Not applicable in case of goods having on-site
warranty). If service center is not already there at the time of bidding, successful bidder / OEM shall have
to establish one within 30 days of award of contract. Payment shall be released only after submission of
documentary evidence of having Functional Service Centre.

6. Service & Support

Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must have Dedicated/toll Free
Telephone No. for Service Support.

7. Service & Support

Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers
for Service Support.

8. Warranty

Timely Servicing / rectification of defects during warranty period: After having been notified of the defects
/ service requirement during warranty period, Seller has to complete the required Service / Rectification
within 7 days time limit. If the Seller fails to complete service / rectification with defined time limit, a
penalty of 0.5% of Unit Price of the product shall be charged as penalty for each week of delay from the
seller. Seller can deposit the penalty with the Buyer directly else the Buyer shall have a right to recover all
such penalty amount from the Performance Security (PBG).Cumulative Penalty cannot exceed more than
10% of the total contract value after which the Buyer shall have the right to get the service / rectification
done from alternate sources at the risk and cost of the Seller besides forfeiture of PBG. Seller shall be
liable to re-imberse the cost of such service / rectification to the Buyer.

9. Financial Criteria

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 NET WORTH: Net Worth of the OEM should be positive as per the last audited financial statement.

10. Forms of EMD and PBG

Bidders can also submit the EMD with Account Payee Demand Draft in favour of District Programme
Officer, Women and Child Development Department payable at Balaghat MP.
Bidder has to upload scanned copy / proof of the DD along with bid and has to ensure delivery of hardcopy
to the Buyer within 5 days of Bid End date / Bid Opening date.

11. Forms of EMD and PBG

Successful Bidder can submit the Performance Security in the form of Account Payee Demand Draft also
(besides PBG which is allowed as per GeM GTC). DD should be made in favour of District Programme
Officer, Women and Child Development Department payable at Balaghat MP. After award of contract,
Successful Bidder can upload scanned copy of the DD in place of PBG and has to ensure delivery of hard
copy to the original DD to the Buyer within 15 days of award of contract.

12. Certificates

Bidder's offer is liable to be rejected if they don't upload any of the certificates / documents sought in the
Bid document, ATC and Corrigendum if any.

13. Buyer Added Bid Specific ATC

Buyer Added text based ATC clauses

1. Dedicated /toll Free Telephone No. for Service Support: BIDDER/OEM must have Dedicated/toll Free
Telephone No. for Service Support.

OEM should have 24x7 Toll Free Helpdesk no. operational in min. 2 languages Hindi & English. Toll Free
no. should be indicatedon OEM website. OEM should have their own android service application wherein
details of toll-free no. should be mentioned.

#OEM should have on Android Service Application having the following 3 features in the Service App.

a . Service Centre Locator- The Service Application shall guide the end user to the nearest Service
Centre to their location and give all service centre details such as Contact No., Address, etc.

b . Book a Repair- The Service Application shall enable the end user to book an appointment at the
nearest service centre directly through the app.

c. Feedback -T he Service Application shall have an option for the end users to give a feedback on the
service provided, which shall ensure quality service and highlight any lapse in the service provided by the
service centers.

2. Bid reserved for Make In India products: Procurement under this bid is reserved for purchase from Class
1 local suppliers as defined in public procurement (Preference to Make in India), Order 2017 as amended
from time to time and its subsequent Orders/Notifications issued by concerned Nodal Ministry for specific
Goods/Products. The minimum local content to qualify as a class 1 local supplier is denoted in the bid
document 50%. All bidders must upload a certificate from the OEM regarding the percentage of the local
content and the details of locations at which the local value addition is made along with their bid, failing
which the bid is liable to be rejected. In case the bid value is more than Rs. 10 Crore, the declaration
relating to percentage of local content shall be certified by the statutory auditor or cost auditor, if the OEM
is a company and by a practicing cost accountant or a chartered accountant for OEMs other than
companies as per the Public Procurement (preference to Make-in India) order 2017 dated 04.06.2020. In
case Buyer has selected Purchase preference to Micro and Small Enterprises clause in the bid, the same
will get precedence over this clause.

3. Bidders need to submit 3 Physical samples of the Quoted Device (Sealed packed by OEM) to be
submitted for Evaluation with the Bid.

14. Certificates

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 To be eligible for award of contract, Bidder / OEM must possess following Certificates / Test Reports on the
date of bid opening (to be uploaded with bid): BIS certification, CE certification, FCC certification, CB/UL
certification and ROHS Test reports from Central Govt/NABL approved/lLAC accredited Lab to prove
compliance to technical specifications....

Disclaimer
The additional terms and conditions have been incorporated by the Buyer after approval of the Competent
Authority in Buyer Organization. Buyer organization is solely responsible for the impact of these clauses on the
bidding process, its outcome, and consequences thereof including any eccentricity/restriction arising in the
bidding process due to these ATCs and due to modification of technical specifications and/or terms and
conditions governing the bid. Any clause incorporated by the Buyer such as demanding Tender Sample,
incorporating any clause against the MSME policy and Preference to make in India Policy, mandating any Brand
names or Foreign Certification, changing the default time period for Acceptance of material or payment timeline
governed by OM of Department of Expenditure shall be null and void and would not be considered part of bid.
Further any reference of conditions published on any external site or reference to external documents/clauses
shall also be null and void. If any seller has any objection/grievance against these additional clauses or
otherwise on any aspect of this bid, they can raise their representation against the same by using the
Representation window provided in the bid details field in Seller dashboard after logging in as a seller within 4
days of bid publication on GeM. Buyer is duty bound to reply to all such representations and would not be
allowed to open bids if he fails to reply to such representations. Also, GeM does not permit collection of Tender
fee / Auction fee in case of Bids / Forward Auction as the case may be. Any stipulation by the Buyer seeking
payment of Tender Fee / Auction fee through ATC clauses would be treated as null and void.

This Bid is also governed by the General Terms and Conditions

In terms of GeM GTC clause 26 regarding Restrictions on procurement from a bidder of a country which shares a land border with India, any bidder from a country which
shares a land border with India will be eligible to bid in this tender only if the bidder is registered with the Competent Authority. While participating in bid, Bidder has to
undertake compliance of this and any false declaration and non-compliance of this would be a ground for immediate termination of the contract and further legal action
in accordance with the laws.

---Thank You---

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