COURSE: IELTS FIGHTER, TARGET 6.

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LISTENING 14
MATCHING
LABELLING A DIAGRAM
LECTURE
II.1. Vocabulary
1. bargain /ˈbɑːɡən/ (n)
something that is sold for less than its usual price or its real value
vật được bán với giá thấp hơn giá trị
2. forecast /ˈfɔːkɑːst/ (v)
to say what you expect to happen in the future
dự báo
3. outweigh /ˌaʊtˈweɪ/ (v)
to be greater or more important than something else
vĩ đại hơn, quan trọng hơn
4. promotion /prəˈməʊʃn/ (n)
activities to advertise something
quảng cáo
5. reckon /ˈrekən/(v)
to think that something is probably true
ước tính
6. retailer /ˈriːteɪlə(r)/ (n)
a person, shop or business that sells goods to the public
nhà bán lẻ
7. tempt /tempt/ (v)
to make someone want to have something
khiến ai đó cần thứ gì

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 Example:
1. The car was a bargain at that price.
2. It’s difficult to make long-term forecast for a fast-growing industry.
3. The risks are vastly outweighed by the potential benefits.
4. Her job is mainly concerned with sales and promotion.
5. It’s worth a lot of money, I reckon.
6. One of the country’s largest food retailers
7. Don’t tempt thieves by leaving valuables clearly visible

II. Content
II.2. 1. Matching
MATCHING
You are going to hear a worker from the Citizen's Advice Bureau talking to people who have arrived
recently in the country about the banking system in Britain.

Questions 1- 4
Which bank provides the following?
Choose FOUR answers from the box and write the correct letter, A- F, next to questions 1-4.
1. a branch on the campus ………...
2. a free gift for new customers ………...
3. special interest rates for students ………...
4. no bank charges for certain customers ………...
A. Evergreen
B. Finley's
C. Great Western
D. International Union
E. Moneysafe
F. Northern Star

Script

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So I thought that I'd first say a few words to help orientate you round the banking system. As new arrivals, one of
the first things you'll want to do is open a bank account. This will allow you to receive your money transfers, pay
your bills by direct debit and all sorts of other things that will make your life easier.
One mistake I think a lot of people make is to just wander into the first bank they see, thinking that all banks are
much the same, and ask to open an account. In actual fact, they all offer something slightly different, and some of
the differences can affect you quite seriously. For example, for those of you who are studying at the university here,
you may have noticed that there are two or three banks with branches near the university - Great Western and
Moneysafe, for example - but only one - Finley's - actually has an office inside one of the university buildings. For
the others, you'd have a bit more of a walk.
Some banks give away free gifts: Evergreen offers a laptop to people who keep a balance of more than £5,000 for
nine months; with International Union, you'll get a phone when you open your first account, and one or two others,
like Moneysafe and Northern Star, offer mountain bikes or vacuum cleaners if you put money on deposit. That sort
of thing.
More seriously, you should look at the sort of interest rates the bank will offer you, both if you need an overdraft or
loan, or if you're hoping to get some interest on your savings. At the moment, Northern Star offers the highest rate
of interest to savers, but Great Western will lend money at a lower percentage than normal to people registered on
higher education courses. So you can see it really is worth looking around.
Another thing it's a good idea to enquire about are bank charges. Again, they're not all the same. Some charge the
same across the board, such as Evergreen, Finley's and Northern Star, but Moneysafe actually say that if you're in
credit, your account won't cost a thing - though, just like the others, as soon as you go into the red, their prices
become pretty steep.

Explanation
Question 1:
“there are two or three banks with branches near the university - Great Western and Moneysafe, for example - but
only one - Finley's - actually has an office inside one of the university buildings.”
An office inside one of the university buildings = a branch on the campus
The answer is B (Finley’s). Don’t be confused with Great Western and Moneysafe, which are distracting
information, because these banks only have branches near the university.

Question 2:
“with International Union, you'll get a phone when you open your first account,”

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You open your first account = new customers
So the answer is D (International Union).
The speaker mentions other banks which offer gifts to customers, such as Evergreen, Moneysafe and Northern
Star. But these gifts are not for new customers.

Question 3:
“but Great Western will lend money at a lower percentage than normal to people registered on higher education
courses.”
People registered on higher education courses = students
A lower percentage = special interest rates
So the answer is C (Great Western).

Question 4:
“Moneysafe actually say that if you're in credit, your account won't cost a thing - though, just like the others, as
soon as you go into the red, their prices become pretty steep.”
Your account won’t cost a thing = no bank charges
So the answer is E (Moneysafe).

Answer key
1. B: Finley's
2. D: International Union
3. C: Great Western
4. E: Moneysafe

II.2.2. Labelling a diagram

LABELLING A DIAGRAM
Label the diagram below.
Write ONE OR TWO WORDS for each answer.
DEBIT CARD
FRONT BACK

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5
 name
of
bank hologram
with Blac
or
k
debit- moving
card 6.
5. ……
comp ………... ...
any

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. ..
..
1384 5353
6737 9800

security
number
and
expir holder's
y 8.
cardhold …… 7.
9. ………
er’s …...
…… …...
name
…...

Script
Of course, one of the things you'll want as soon as you open your account is a debit card, so I thought I'd give you
a little tour of these essential little pieces of plastic. If you look at the slide, you'll see that on the front at the top
they tend to have either the name of the bank or the company which has issued the card. Then a bit more than
halfway down on the right, you'll see this hologram with a picture which appears to move as you move the card
around in front of you. This sort of detail makes cards very hard to forge, although, like with anything else, there
are people out there who'll try. Then, on the back, there's another of those sophisticated high-tech details, and
that's the magnetic strip, this black thing going from one side to the other, which contains certain coded details.
While we're on the back, you'll see another lighter strip with three numbers at the end. That's your security
number, which they always ask for when you use the card for an internet purchase or over the phone, and it also

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 has a space where you, as the cardholder should put your signature so that shop assistants can compare it when
you sign a payment slip.
Going back to the front, in the bottom right-hand corner, you'll usually find the bank logo and just to the left of it ,
there's your own name in raised print.
One thing you always need for telephone and internet sales is the expiry date, and on the card in front of you,
that's just above the cardholder's name. Finally, in most places, you have to insert your card into a machine
and key in your PIN. Just above the card number on the left, you can see a chip, and that chip is there to
verify that the PIN you have entered is correct

Explantion
Question 5:
“Then a bit more than halfway down on the right, you'll see this hologram with a picture which appears to move as
you move the card around in front of you.”
The phrase “a bit more than halfway down on the right” shows us to number 5 on the diagram.
You’ll see this hologram with a picture → so the answer is picture.
Question 6:
“Then, on the back, there's another of those sophisticated high-tech details, and that's the magnetic strip, this black
thing going from one side to the other, which contains certain coded details.”
The missing word is magnetic strip.
Question 7:
“and it also has a space where you, as the cardholder should put your signature so that shop assistants can
compare it when you sign a payment slip.”
The answer to this question is signature.
Question 8:
“Going back to the front, in the bottom right-hand corner, you'll usually find the bank logo and just to the left of it”
The answer is bank logo.
Question 9:
“One thing you always need for telephone and internet sales is the expiry date, and on the card in front of you,
that's just above the cardholder's name.”
The missing word is date.
Question 10:
“Just above the card number on the left, you can see a chip, and that chip is there to verify that the PIN you have
entered is correct.”
The answer is chip
Answer key
1. picture
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2. magnetic strip
3. signature
4. bank logo
5. date
chip

IV. Homework
HOMEWORK – LESSON 14
Questions 1—4
Where will the following machines be?
Choose FOUR answers from the box and write the correct letter, A—F, next to questions 1-4.
1 cash machine 3 games machine
2 ticket machine 4 drinks machine

A visitor centre D entrance hail

B in front of the building E exhibition halls
C next to elevators F reception area
Questions 5—10
Label the diagram below.
Write ONE OR TWO WORDS AND/OR A NUMBER for each answer.
DRINKS MACHINE FOR STAFF ROOM

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 ANSWER KEY

1D
2F
3A
4C
5 glass
6 illuminated
7 moving arm
8 shaken
9 code
10 10/ten products/drinks

TAPESCRIPT
Questions 1-10
Pause
Now listen and answer Questions 1-10
Ok, now what we need to discuss next is vending machines. Now that the building

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has been completely refurbished, and we’re going to be reopening, we should think
of what kind of machines we need. These have two functions, of course - they
provide services for visitors and they raise money. every time someone buys
something from the machine, we raise a little more money.

Well, first of all a cash machine seems like a good idea, so that people can get
some money to spend while they’re in the building, and this will help to keep down
queues in the gift shop if everyone is paying with cards. That can go in the
entrance hall - we thought about putting it in on the front wall outside the building
but decided against that.

Now, we’ve also decided to install a ticket machine for the individual exhibitions
in the various parts of the building. This will take some pressure off the ticket
office and reduce the number of people hanging about in the entrance hall. It’ll be
a simple device - you select the exhibition and then pay for it in cash or by card
and it’ll be right next to the reception desk, with a sign above it so that people can
clearly see it when they arrive.

Now the next machine a lot of people might not approve of - a games machine for
children to use. I know that this might not seem like the right sort of thing to have
in a museum , but a constant complaint we get from visitors is that their visit is
spoiled by the sound of bored children running around the corridors and shouting
and generally disturbing the atmosphere. If we put a couple of these in the Visitors
Centre, well away from the Exhibition Halls, it’s keep some of them occupied.

Then there’s the question of a drinks machine. Well we want as many people as
possible to buy our own food and drink in the cafeteria and the restaurant, but at
the same time visitors will want something to drink when they’re going round the
museum and are not near to either of those places. we thought a good place for this
would be by the lifts on the first floor as people go up and down from one
exhibition to another and, of course, that ‘s also right at the top of the stairs.

Pause
Now the last thing is the drinks machine we’re putting in the staff room. As you’ll
be using this brand new state-of-the-art machine pretty frequently, I thought I’d
just run through with you how it works. So, here on the screen I’ve put up a picture
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of it and I’ll just tell you how it works. Well, it’s pretty big and you may be
surprised to hear that it can store as many as 495 drinks products, so there’ll be
plenty to choose from and it won’t need refilling too regularly.

Right, well, it’s got a glass front here and behind it all the drinks, of course. The
drinks come in bottles and cans and they’re, of course, refrigerated. Now this
machine has an interesting feature that I’m sure will entertain you all. When
you’ve chosen and paid for your drink, there’s a special rapid pick-up mechanism
that grabs your drinks and places it into the receiver, here, which is illuminated. So
you can see your drink even if it’s dark in here. And that’s not all. Through the
glass front you can actually see the mechanism working - there’s a visible moving
arm that gets and delivers the drinks and you can see that happening. Now, that’s
not just to make the machine interesting to look at while you’re buying a drink, it’s
got a serious advantage too. What it does is to quickly and safely move the drink
without it being shaken at all. So it won’t bubble up or spill when you open it.

Now, to the business of how buy a drink. How it works is that you choose the drink
you want from the menu here and then type in the code for that drink - you’ll see
the code in front of each drink. Then the price of the drink will be displayed here
and you pay for it. You can do that with coins or by card. And you can order up to
ten products at a time, for example, if you’re getting drinks for a group of visitors
or colleagues.

So, as I say, it’s the very latest in drinks machine technology and I hope you’ll all
be pleased to have it.

Right, next I’m going to move on to talk about...

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