Speculations and questions were left unanswered in this case.

Questions as to why GM
did not act sooner to redesign, recall and replace the defective detent plunger upon discovery in
2004. They continued to manufacture ignition switches using the faulty part on their cars after
discovery in 2004. In addition, GM didn’t issue orders to recall the vehicles with defective
ignition switches. Despite the provided information, the management turned a blind eye to this
case as it would cost more. But things got worse, and more complaints were coming in. Apart
from the litigation aspects, GM will have to pay for the damages caused by these faulty ignition
switches. In reality, were GM acted sooner in recalling cars with defective ignition switches, it
would only cost them for repair and civil damages. Had the management considered the cost-
benefit analysis before making decisions, this problematic scenario would have been prevented
from happening.