Roborock Robot Vacuum Cleaner S5 Max User Manual Read this user manual carefully before using this product and en ogee asRoborock Robot Vacuum Cleaner S5 Max User Manual 1 Read this user manual carefully before using this product and store it properly for future reference, Manuel d'utilisation du robot aspirateur Roborock série S5 Max 35 ‘Avant dlutiser ce produit ser attentivement le présent manuel et ranger-le soigneusement pour pouvoir leretrouver en cas de besoinSafety Information FCC IC Statement Battery and Charging Welcome Product introduction Installation Instructions for use Routine maintenance Basic parameters Troubleshooting FAQs Coy 10 15 2 24 29 30 32Safety Information IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance, basic precautions should always be followed, including the following: READ ALL INSTRU TIONS BEFORE USING (THIS APPLIANCE], Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury. WARNING To reduce the risk of fre, electric shock, or injury: + Do not use outdoors or on wet surfaces. + Do not allow to be used 2s a toy. Close attention is necessary when used by or near children, pets or plants. + Use only as described in this manual, Use only manufacturer’ s recommended attachments, + Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center. + Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sherp edges or corners. + Do not run appliance over cord. Keep cord away from heated surfaces. + Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord + Do not handle charger, including charger plug, and charger terminals with wet hands, + Do not put any abject into openings. Do not use with any opening blocked; keep free of dust, lin reduce airflow. + Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts. + Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present. + Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes. + Do not use without dust bag + Prevent unintentional starting. Ensure the switch isin the off-position before connecting to battery pack, picking up or carry ing the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents. hair, and anything that maySafety Information + For use only with roborock COZLIRR or COZ12RR charger. Recharge only with the charger specified by the manufacturer. A charger that s suitable for one type of battery pack may create a risk of fire when used with another battery pack. + Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire. + Tum off the appliance before making any adjustments, changing accessories, or storing appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally. + When battery packis not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fre + Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns. + Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredic- table behavior resulting in fire, explosion or risk of injury. + Do not expose a battery pack or appliance to fre or excessive temperature. Exposure to fire or temperature above 130° C may cause explosion + Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk offre. + Have servicing performed by a qualified repair person using only identical replacement parts This will ensure that the safety of the product s maintained. + Do not modify or attempt to repair the appliance or the battery pack except 2s indicated in the instructions for use and care. Place the corés from other appliances out of the area to be cleaned. + Do not operate the vacuum in a room where an infant or child is sleeping, + Do not operate the vacuum in an area where there are litcandles or fragile objects on the floor to be cleaned. + Do not operate the vacuum in a room that has lt candles on furniture that the vacuum may accidentally hit or bump into. + Do not allow children to sit on the vacuum, + Do not use the vacuum cleaner on a wet surface Risk Of injury. Brush May Start Unexpectedly. Disconnect the main Brush Before Cleaning or Servicing + Do not use the product when the temperature is higher then 40°C or lower than 4°C, or there is any liquid or sticky substance on the floor,Safety Information SAVE THESE INSTRUCTIONS Household use only. IMPORTANTES MESURES DE S CURIT U utilisation o” un appareil électrique demande certaines précautions LIRE TOUTES LES INSTRUCTIONS AVANT DE FAIRE FONCTIONNER (CETAPPAREIL), Le nonerespect des mises en garde et des instructions peut causer des chocs électriques, des incendies et/ou des blessures graves AVERTISSEMENT + Pour réduire les risques a” incendie, de choc électrique ou de blessure: + Ne pas exposer a la pluie, Ranger a intérieur. + Ne pas permettre aux enfants de jouer avec’ appareil, Une attention particuliére est nécessaire lorsque l'appareil est utilize derniers. par des enfants ou & proximité de +N’ utiliser que conformément & cette notice avec les accessories recommandés par le fabricant. + Ne pas utiliser sile cordon ou la fiche est endommagé. Retourner apparel & un atelier de reparation s'il ne fonctionne pas bien, s’ilest tombé ous’ ila été endommagé, oublig I’ extérieur ov immergé + Ne pas tirer soulever ni trainer’ appareil parle cordon. Ne pas utiliser le cordon comme une poignée, le coincer dans" embra- sure d’ une porte ou I appuyer contre des arétes vives ou des coins. Ne pas faire rouler' appaveil sure cordon + Garder le cordonal! écart des surfaces chaudes. Ne pas débrancher en tyrant surle cordon. Tirerplutt a fiche.Ne pas manipuler le chargeur, y compris la prise du chargeur, et les bornes du chargeur avec les mains mouilées. + IN insérer aucun objet dans les ouvertures, Ne pas utiliser apparel lorsqu’ une ouverture est bloquée. S’ assurer que de la poussiére, de ls peluche, des cheveux ov d’ autres matidres ne réduisent pas le debit d’ air. Maintenir les cheveux, les vétements amples, les doigts et toutes es parties du corps a écart des ouvertures et des pieces mobiles. 3Safety Information + User de prudence lors du nettoyage des escaliers. + Ne pas espirer des liquids inflammables ou combustibles, comme de I essence, et ne pas feire fonctionner dans des endroits oli peuvent se trouver de tells liquides. + Ne pas aspirer de matiéres en combustion ou qui dégagent de la fumée, comme des cigarettes, des allumettesou des cendres chaudes. + Ne pas utiliser!” apparel sile sac 8 poussiére ou le filter n’ est pas en place. + Emécher une mise en marche accidentelle. § assurer que I’ interrupteur est & la position arrét avant de raccorder la batterie, de lever ou de déplacer ' apparel. Transporter appareil en gardent un doigt sur 'interrupteur, ou mettre sous tension un appareil dont I interrupteur est la position marche peut causer un accident + Pour emploi seulement evec roborock CDZ11RR or COZI2RR chargeur Recharger uniquement avec le chargeur prescrit par le fabricant. Un chargeur convenant a un type de batterie peut présenter un risque d’ incendie lorsqu’ ilest utilisé avec une autre batterie, + Retire la batterie de’ appareil avant d effectuer des réglages, changer les accessoires ou ranger I’ apparel. Ces mesures de sécurité ont pour but d' éviter une mise en marche accidentelle de I’ appareil. + Utiliser uniquement les batteries recommandées pour I" apparel.’ utilisation o autres types de batteries peut présenter un risque de blessure ou d’ incendie. + Lorsquel' appereil n'est pas utilisé, tenir a batterie loin d’ objets métalliques comme des trombones, des piéces de monnaie, des clés, des clous, des vis ou autres petits abjets qui pourraient établir une liaison entre les bornes, Un courtcircuit des bornes. des batteries peut causer des brGlures ou un incendie. + Encondition d’ usage abusif, du liquide peut s’ échapper de la batterie ; éviter tout contact avec ce liquide. + En cas de contact accidentel,rincer abondamment avec de I' eau. En cas de contact avec les yeux, consulter également un médecin. Le liquide projeté peut causer des irritations ou des brilures. + Nepas utiliser une batterie ou un appareil endommage ou qui été modifié Des batteries endommagées ou modifies peuvent avoir un comportement imprévisible pouvant causer un incendie, une explosion ou un risque de blessure, + Ne pas exposer une batterie ou un appareil le flamme ou 8 des températures excessives.L' exposition & une flamme ou a des températures supérieures 8 130 °C peut causer une explosion. + Respecter toutes les instructions de chargement et ne pas charger la batterie ou l'appareil & des températures qui ne sont pas incluses dans la gamme de températures indiquées dans la notice ¢’ instructions. Un chargement mal effetué 4Safety Information + Confier les réparations 8 une personne qualifiée qui utilisera uniqueme’ de faire garantira la sécurité du produit + Ne pas modifier ni tenter de réparer I’ appareil ou la batterie sauf comme il est indiqué dans les instructions d' utilisation et df’ entretien + Eloigner es cordons d’ autres appareils de la zone & nettoyer. + Ne pas utiliser aspirateur dans une pice od un nourrisson ou un enfant dort Ne pas utiliser aspirateur dans un endroit oli ye des bougies allumées ou des objets fragiles sur le plancher & nettoyer. + Ne pas utiliser’ aspirateur dans une pice ait il ya des bougies allumées sur les meubles que I’ aspirateur peut heurter ou se cogner accidentellement + Ne pas laisserles enfants s' assoir sur!’ aspirateur. + Ne pasutiliser aspirateur sur une surface mouillée, Risque de blessures. a brosse motorisée peut se mettre en marche d’ une maniére imprévue + Déconnecter la brosse principale avant le nettoyage ou le service. CONSERVER CES INSTRUCTIONS Usage Domestique seulement. jes pidces de remplacement identiques, Cette fagon Laser Safety Class 1 laser product, Complies with FDA 21 CFR 1040.10 and 1040.11 except for conformance with IEC 60825-1 Ed. 3., as described in Laser Notice 56, dated May 8, 2019.FCC IC Statement ‘Compliance Information Product Name Robotic Vacuum Cleaner with Dock Charger Robotic Vacuum Cleaner Model Ss ax Model Dock charger Mode! CDZiIRR or COZIORR Produ This device complies with part 15 of the FCC Rules. This device contains licence-exernpt transmitters receivers) that comply with Innovation, Science and Economic Development Canada's icence-exempt RSSIs) Compliance Statement Operation 's subject tothe following two conditions lu) This davice may not cause harmful interference, and (2) this device must, accent any interference received, including interference that may cause Undesired operation, Correspondence ofthe responsible party in USA Company Roborack Technology Co, Adress 108 West 13th Steet, Wilmington, Delaware 19801 Email support@reborock.com Warning ‘Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the u: hority to operate the equipment. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. exploitation est autorisée aux deux conditions suivantes (2) Vappareil ne doit pas produire de brouillage, et (2) 'utilisateur de 'appareil doit accepter tout brouillage radioélectrique subi, méme sile brouillage est susceptible d'en com- le fonctiorFCC IC Statement ‘This equipment has been tested and found to comply with the limits for a Class 8 digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there isno guarantee that inter ference will not occur in a particular installation. Ifthis equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna, —Inerease the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected, —Consult the dealer or an experienced radio/TV technician for help, MPE Requirements To satisfy FCC / IC RF exposure requirements, a separation distance of 20 cm or more should be maintained between the antenna of this device and persons during device operation. To ensure compliance, operations at closer than this distance is not recommended LC antenne installée doit ére située de facon & ce que la population ne puissey étre exposée & une distance de moin de 20 cm. Installer\’ antenne de facon 8 ce que le personnel ne puisse aporacher & 20 cm ou moins dela position centrale del antenne. La FCC des éltats-unis stipule que cet appareil doit étre en tout temps éloigné d’ au moins 20 cm des personnes pendant son functionnement, CAN ICES-3 (B]/NMB-3(B)Battery and Charging + Please keep the dock charger away from heat (such as heating plates) + Do not wipe or clean the chargers shrapnel with 2 piece of wet cloth or wet hands. + Please make sure the cleaner is powered off in shioment and original packaging is advised + If left unused for along period, please store the cleaner in a cool and dry place after having it fully charged and switched off, charge it at least every three month battery being over discharged + Please do nat use the product when the temperature is higher than 40°C or lower than 4°, or there is any liquid or sticky substance on the floor Battery pack charging temperature ae~40re @Max Charging Currentosc Battery pack sing temperature rc @Max Discharge Current 0.5C 20°C - 60°C Storage(month) less than 70% RH Battery peck storage Long Storage(2months) temperature battery pack store at 25°C ‘over the 3 months period, t should be recharged 20°C - 45°C @less than 70% RH 20°C ~ 20°C Long Storageltyeer eRe asecWelcome Thankyou for choosing a Roborock Robot Vacuum Cleaner. Treat yourselt to crisp, just-mopped floors every day with $5 Max. Engineered for a seamless automated mopping, it has a super-sized water tank, precision water control, virtual no-mop zones, and more. Combined with precision laser mepping, advanced navigation, and intense vacuum suction, it makes spotless floors easier than ever. All you need to do is set it and get on with living Roborock is committed to putting advanced technologies to work for you, so that you can waste less time on chores and do more of the things you love.Product introduction Robot (© onjoft + Press to start cleaning + Press and hold to power on or off Power indicator sshing: Charging or starting up + Flashing red: Error * CF Dock/Spot Clean + Press to return to the dock + Press and hold to spot clean Note: Press any button to pause clearing, retuing to dock, or spot cleaning Cover latchProduct introduction Parts list CC) 2 Moisture-proof mat Power cable Mop cloth mount Mop clothProduct introduction Dustbin Robot Dustbin cover Dustbin latch WiFi indicator light + Off: WiFi disabled + Slow flashing: Waiting for connection flashing: Connecting + Steady: WiFi connected Air filter system reset Airvent Water tank latch Speaker 2Product introduction Machine and sensors Wall sensor Recharge — | Omnidirec- tional wheel }— Charging \, contact L— side brush — Pt Main wheels Main brush cover latch + Main brushProduct introduction Mopping module Mop cloth att- achment slot a Water tank topper Sy Witerfiter Water tank Mop cloth bra- cket Cv Mop cloth bra- cket clip Mop cloth Water tank latch Attaching area Charging dock = Charging dock power indicator Signal transmitting area Power socket Charging points Charging points a“Installation Using the robot 1. Place the charging dock against the wall on aflat surface 2. Secure the charging dock with the adhesive tape. and plug it into the mains power. Wipe the floor of the area where the charging dock will be placed with a dry cloth, then stick the enclosed double- sided tape to the floor. Place the dock onto the double- sided tape to secure it in place = Double-sided tape More than 05 (58) - ore than 05m (L. More than 1.5m (5) Note Note “The charging dock hud nave more than Sm {L.safclexanceon each = Use ofthe doublesided tape to secure the charing docks optional side and more than 1.5 {fn the front “hen necessary remove the double-sidesaahesive tape slonly to reduce ese power ele verea tthe ground, may be eauphtby the machin, resduegiue ‘ausngthe charging dock tobe ciseonnecies ‘The enaing dock nceators on when the charging docks eleceed, and owen the robot schargingInstallation Using the robot 3. Secure the moisture-proof mat. After securing the charging dock, wipe the area where the moisture-proof mat will be placed with a dry cloth as shown, Stick the double-sided tape first to the mois- ture-proof mat then in position on the floor. Note Alnays place the moisture-proof mat ona wooden floor 4, Power on and charge. Press and hold the © button to turn on the robot. When the power indicator lights up, place the robot onto the charging dock to begin charging. The robot uses a high-performance lithium-ion rechargeable battery. To ‘maintain peak battery performance, always keep the robot charged. The color of the power indicator indicates the battery level, + White: > 20% + Red: <20% Note: ‘Therabot ll ot tum on when thebstery's low, Pee the abot rectly onto the charging doce ta begin charg ngInstallation Connect to the app @® Add device Open the app and cick "+" inthe top right corner, then fallow the instructions in-app. Once your robot has beer ® Download the Roborock app oF Mi home app added, itwill be found in a list on the homepage 2. Search "Roborock’ in the App Store or Google Ply, Or wo scan the QR code below, then download and install the app. ‘ue fo ongoing app development. the acc process may afer stghty . ‘tom the above desertion Alay follow the istration gen in the app G Conky 2 ar Wil 5. Connect to the app.(recommended) '. Search "Mi home" in the App Store or Google Play, Or scan the QR code below, then download and install the app, = WIFI indicator light + Off WiFi disabled mga + Slow flashing: Waiting z connection 4 + Fast lashing: Connecting peso wie + Steady: WiFi connected a. Open the top cover of the robot to reveal the Wi indicator light. b. Press and hold the () button and the ¢> button until you hear the "Reset WIFI" voice alert. When the Wi indicator light is flashing slowly, the robot has entered network configuration mode. Note: you cannot canrect your phone to the robot rset the Wi and ad yourInstallation Using the robot 6, Mopping Note Inirecommendes that fons are vacuumed at east three times before the iat mopping session o reduce excessive dit udp onthe men. @Remove the water tank Press down the water tank latch and slide the tank back- wards to remove it. ‘@Fill the water tank Open the water tank, fil it with water, and close it tightly. e Note: To preven covtosion or damage, donot ue cleaning fd a infectant inchoate tan Do not use ot wate which may cause the tank dearm as © install the water tank Slide the water tank into the robot until you hear it lock with 2 click ® Install the mop cloth If mopping immediately, éampen the mop cloth and squeeze itdry then attach it to the mop cloth bracket Note Use a barter tape or no-mop zones to separate prevent mopping on carpeted earsInstallation Using the robot 9. Remove the mop cloth bracket To remove the mop cloth bracket, press the two clips @Attach the mop cloth bracket inwards and pull the bracket backwards. Slide the mop cloth bracket under the water tank following the alignment marks, until you hear a click. Note When the charging dock’ ploced on a wonder oo, lays use tithe ‘moisture poo! mat to prevent moisture damage Remowiny and nashingthe mop clot racket and emptying the water tank ‘requently is tecommended 0 preven odors or mide Nite: Cleaning the mop cloch after 62-minutes of mopping is recommended to snsure water fw and cleaning quality Remove the map cath bracket not meine, 7-Adjust water flow rate 10. Separating the water tank from the mop cloth bracket Use the mobile app to adjust the water flow as required. ‘As shown in the figure, press the two side clips inwards and slide the mop cloth bracket backwards to separate it from the water tank, 8. Start cleaning ‘When the battery is fully charged, the power indicator will remain lit, Press the © button or use the app to start cleanup,Installation On/Off Press and hold the () button to turn on the robot. The power indicator will turn on and the robot will enter Standby mode, Ifthe robot isin Sleep mode, press and hold the (D button to turn off and end the current cleanup. Note: The rbot connet be tures af when tis charging. Start cleanup Press the (b button to start cleaning, Once started, the robot will plan its cleaning route based on its scen of the area. It cleans along the edges of a zone first and then moves in a Z-shaped cleaning route to cover the internal area efficiently and thoroughly. Zone 1: clean cL — = Zone2: Clean Tonea:Pending Zoned Cleaning » Note ‘leaning cannot star ifthe battery level i tool Allow the robot to charge beforerestating lean. + Tidy way any cable on the round (eluding the power cable ofthe charging oct before cleaning ai osng poner or damaging ether the robo or the connectes deve. Hfaceanup fnshes within 1 minutes cleaning repens by defaul, + fthe battery runs lw before cleanup is complete, the rbot il cary out 2 ‘epg charge belore resuming cleanup Fam where it tot Pause When the robot is cleaning, press any button to pause it Then press the button to continue clezning or the Cr button to return it to the charging dock and stop the cleaning cycle. Note: Pacnga paused robot onthe charging dock manualywllend the curent cleanup. Sleep If the robot is paused for over 10-minutes, it wil go to sleep, and its power indicator will lash slowly. Press any button to wake it back up. Not: The robot will aot goto sleep when tison the charging dock ‘The robot wil auomatialy shutdown fen sleep madefor more than 12 hous,Instructions for use Charging Auto: After cleaning, the robot will automatically return to the charging dock to recharge Manual: In Pause mode, press the © button to send the robot back to the charging dock The power indicator wil flash slowly as the robot charges. tthe cleaning cycle wae sae aay om the charging dockad the robot euld not retun ta the dk ae cleaning, wil instead eur oe stating point Place te bet crecty onthe dock to recnargeit. Error IFan ertor occurs while the robot is cleaning, the power indi- cator will fash red quickly, and you will hear a voice alert, See "Troubleshooting" for resolution options. + The robot goto sleep atomascaly len an Eor sat for over LO-mintes + lacngtherabot onthe caging dock nan eror sae stop the eee ear Reset WiFi If your phone cannot connect to the robot because you have changed your router configuration, forgotten your password, or any other reason, open the top cover to see the WiFi indi- ‘ator light then press and hold the () button and the button until you hear the “Resetting WiFi” voice alert. When the WiFi indicator light flashes slowly, reset is complete, Note: IFthe robots lft connecting tothe network for over an hour its WiFi willbe eabled, Race ii betare attempting reconnection a Spot Cleaning In the Standby or Pause mode, press and hold the Cr button to start spot cleaning, This mode is used to clean a 1.5mx 1.5m square area centered on the robot. After cleanup, the robot will return to the center of the square. sm — 4 C C rs ) C C a ») ! ) ge) . X \ ) P XR >) ) , LC Note: Prasing any button wil cancel te cument st cleaning eeeInstructions for use Selective Room Cleaning PinnGo Select specific rooms for cleaning in the APP. In this made, _Usethe APP to seta destin the robot will only clean the selected rooms n forthe robot to go to Cleaning mode cd, Use the APP to choose from Quiet, Balanced, Strong, or MAX modes, Balanced mode isthe default vA oe Do Not Disturb (DND) mode wos In OND mode, no cleanups will start, no voice alerts will lay, ‘Atul map must be created and Map Saving mode switched on before this and the power indicator will dim. OND mode set from 22:00 functioncanbeused to 08:00 by default and can be disabled or modified in the ‘Aer cleaning starts, the robot may move beyond the defined areas. Make sure app, there arene obstacle preventing thera’ s access tothe target coms Scheduled Cleaning Use the APP to set start times and suction levels for sched- uled cleanups. The robot will return to the charging dock after each cleanup, Zone Cleaning Use the APP to draw a specific zone for the robot to clean, Nite: Wile cleaning the designated zone, the robot may move outside zone borders, Make sure thatthere areno cables or absacies paces else the cleanup zone, 2Instructions for use No-go zones / Invisible Wall / Mopping No-Go Zone ‘The app can be used to draw Virtual No-Go Zones and Walls, as well as Virtual No-Mop Zones and Walls to keep the robot from entering the areas you define. Virtual No-Mop Zones and Walls are only activated when the mopping cloth bracket isinstalled Mop Sang od se app ovsewusinego roe virtual no-go zones and walls should only be used to customize the cleaning turned eo, They shoud not be wed to islatehazards Moving he robot manvaly or making significant changes ment may ausethe los of Val No-Go Zones and Wall home environ Invi Wall i hp Mopping No-Go Zone Novgozones More app functions RestTimeMapUpdates | Carpet Boon Robot Location Pa Repcenent 7 OND] mode ChangeCleaningode | Perterls View cleaning History | Remote Cone Frmare Update Changeroborvoice |View abot Note Functions and details of the app may wry slighty due to continuous app dev opment and upgrades Refilling the water tank or cleaning the mopping cloth midway To refil the water tank or clean the mop cloth during a clean- Up, pause cleaning by pressing any button and remove the mop module. Refill the water tank and/or clean the mop cloth as required. Reinstall the mop module and press the © nto continue cleaningInstructions for use Charging dock ‘The charging dock should be plugged in and placed ageinst a wall on level ground, with more than 0.5m (1.6fi} of clear- ance on each side, and more than 1.5m (Sft) in front. For the best experience when using the mobile app, place the ‘charging dock in an area with strong WiFi coverage. Locator beacon More than 0m{ 649) More than 1 5m(Stt) Note Do notplacethe charging dockin cect sunlight or biacktheleatr beacon ether wisethe robot maynotbeablto return tothe charging dock Routine maintenance Main brush Clean weekly Turn the robot over then unlatch and remove the main brush cover. ‘Take out the main brush, remove and clean its bearings. 3. Remove the main brush cap, ratating in the unlock direction, 4.Use the supplied main brush cleaning tool to remove any entangled hair. 5, Re-install the cap and bearings following the lock direction. 6. Resinsert the main brush and replace the brush cover. Ly (eh Lock direction Unlock direction Latch eee SaT— Mnbsh = i nn Alignment ‘mark Nain a8 brush beating Main brush cap Note Mainbrush replacement every 6-2 monthsis recommended, PsRoutine maintenance Using the main brush cleaning tool Use the main brush cleaning tool to remove any hair entan- 2, Open the dustbin lid as indicated by the arrow and pour gled around the main brush, out the contents, Note: theres large amount of hai, or hari Ughty entangled, removeit ‘careful to avoid damageto the main brush Clean the washable filter Dustbin and filter “Sean eee owes * Weekly clesringisrecommended 1, Open the dustbin lid as indicated by the arrow and pour 1. Open the top cover of the robot, squeeze the dustbin latch, __out the contents. and remove the dustbin.Routine maintenance Clean the washable filter “Clean everytwo weeks 2, Fill the dustbin with clean water and close the cover, Gently shake the dustbin, then pour out the dirty water. Oly use freshwater without leaning ligule 3, Remove the filter and clean itwith water. Note To avoid damage, do not touch the surface of he filter with hands, brushes, orsharp abject Fa 4, Rinse repeatedly and tap the filter frame to remove as much dirt as possible 4 5. Leave the filter to dry before reinstalling it. Note ‘low the ltert dry throughly before use, 24-hour f drying ecommended, Battery The robot is equipped with a high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged. Note the robot keto be left unused for an extended period, tur it off before storage and charge it aleast once every tree months to avo battery damage resulting rom overdisenaraing Charging dock * Monthy cleaning recommended Use a soft dry cloth to clean the charging contacts of the charg- ing dock.Routine maintenance Side brush = Monthly leaning recommended 1. Tum the robot overand remove the screw holding the side brush 2, Remove and clean the side brush 3. Reinstall the side brush and tighten the screw. Note Side brush replacement every 24 months s recommended, Water tank “Frequent leanings recommended 41. Open the water tank. 2 Fill the iter with water 3. Shake it, and pour out the water Mop cloth = Clean ater use | Remove the mop cloth from the mop cloth bracket. 2. Clean the mop cloth and dry it, Note: Ifthe mop loth es excessvely ity, cleaning quality il be afecte, Cleaning INbelore vse irecommended Replacing themsp cloth every 3-6 monthsis recommended to maintain clean Ing qualityRoutine maintenance Omnidirectional wheel Frequentcleaningisrecommended 1. Turn the robot over. 2. Use a small screwdriver to separate the axle and the tire. 3. Rinse the axle and tire with waterto remove any hair and cit 4, Dry and rebuild the wheel, then oress it back in place, —) xe: The omnidirectional whee bracket cannot be removed, Wheel axle Bracket System Reset Ifthe robot does not respond when you press a button or the robot cannot be shut down, press the Reset button (see page 12). The robot will then restart. Note: ater 2 system rest, cleaning schedules, WiFi and other sewing wll be actor stings Restore factory settings IF the robot is nat functioning efter a system reset, turn it on, then press the Reset button. Then press and hold the Cr button until you hear the "Start restoring initial version” voice alert. The robot wll then be restored to factory settings Ey Machine sensors * Monthly cleaning recommended Use 2 soft dry cloth to wipe and clean all sensors, including: 1. Four cliff sensors at the bottom of the robot. 2. The wall sensor on the right ofthe robot. 3. The charging contact on the bot Cliff Sensor Firmware update Update the robot using the app. Place the robot on the charging dock and ensure that the battery level is higher than 20% before updating. The power indicator will flash white quickly during a firmware update.Routine maintenance Holiday Energy Saving Function When the robot is docked, press and hold "Recharge' for 10 seconds or until you hear an alert sound, This will activate Holiday mode, 1 robot will switch to Low Power mode to minimize power consumption, This includes a dimming of the LED 1 stopping of all non-charging related functions including cleaning, remote control over WiFi, and more. In this modi indicator, and To deactivate Holiday mode, press and hold "Recharge" for 10 seconds until the LED indicator brightens. Basic parameters Robot Charging dock Name Parameters Name Parameters 4 SB Max Mode CCOZLIRR or COZIZAR Dimensions 353% 350% 95 Sam Dimensions 1% 120% 98mm Battery 14.44/5200mAh ithium battery Rated power 2eW Weight Approx. 3.5 kg Rated input 100-240vRC cess connection Wi Smart Connect Rated output DC 1.2A Rated voltage aavoc Rated frequency oe Rated power sew Nove ‘The serial number ison sticker on the uncersde ol he rbot.Troubleshooting Ifan error occurs during cleanup, the power indicator will flash red quickly, and a voice alert will play. Refer to the table below for resolution options. Error Solution Error 1: Rotate the laser head to check The LDS unitisjammed. Remove any items blocking it then move the robot ta a new loc thatit turns freely. and restart Error? Clean and ligntly tap the bumper, The bumper is stuck, Tap the bum falls out, move the robot to anew lo er repeatedly to dislodge any jammed items. nothing, n and res Error 3: Move the rob ‘2 new location ‘Awheelis suspended, Move the robot toa new location and restart Error 4 Wipe the elif sensors, mave the robot away from raised edges, and restart The robatis suspended, Mave itto a new lacation and restart Ifthe problem persi clif sensors. This ertor may also be caused by a dirty ei sensor. Hy wiping all sensor clean the lean, Error 5: Remove the main brush and lean the brush and bearing, The main brush may be tangled up. Remove and clean it Error Remove and clean the side brush The side brush may be tangled up. Remove and cleanit Error 7: Look far anything stuckin the rain wheels then mave the robot toa new location and restart The main wheels may be jammed. Remove and clean them, Error &: Clear away any obstacles around che robot. The robat may be les around 2, Clear any ol Error: Install the dustbin and fier. Reinstall the dustbin and filter and check that they are installed properly. Ifthe problem persists, try replacing the fier. Error 10: The filters ether wet or blo efter for atleast 24 hours. The fi the filter. The fiker is not completely dry. Ory leaning. the problem persists, rep may also require 2»Troubleshooting ifan error occurs during cleanup, the power for resolution options. indicator will lash red quickly, and a voice alert will play. Refer to the table below Error Solution in Mov restart High-intensity magnetic field detected. robot away from the magnetic tape and The rabotis too close to a magnetic tape and cannot start. Move itto a new location and re Error 12: The bate ys toa low Recharge before use, Low battery, Recharge before use Error: Chargagerror Clean the charging contact area Use. diy cloth te clean the charging contacts on the robot and an the charging dock Error La Battery err The battery temperature is either too high ar too low. Walt until it eturas to normal Error 6 Rabotistited Placelton at ground andres The robat is tied, Move Itt flat ground andes Error 17: Side brush module error. Reset the system, The side brush module is experiencing a fault, Reset the syste Ever 8 vacuum fan eror system The vacuurn fan is experiencing a fault Reset the system Error 22: Please wipe the recharge senso, The recharge sensor is blacked by dust, Please wipe the dust off = area of 1 23: Please clea ye dack charger. signal emission The charging deckisjammed, Clear and Errors viral no-go zone or wall detected Mowe therobotto anew location andrestar. Move the robot avay from the virtual no-go one or barrier and restart. Error 6: Wipe the wall sensor. The wall sensoris din, Wipe Klean, al error Rese wal due to an Internal error, Reset the system, Note: A syste reseimay not esoveal problems. Ifthe problem persis Us/Non-Lurope Support: support@raborack com after using the recommendations in the ove, please email our after-sales service team, Europe Support support@raborock-eu.com aFAQs Problem Solution Unable to poweron The battery level is low. Put the robot on the charging dock to charge it before use The battery temperatures to low ortoo high. Only use the robot within the range of é-40°C(38-104"F Unable o charge I the charging dack is not receiving power, check that both ends ofthe power cable ae properly connected ntactis poor, clean the contact areas ofthe charging dock and the robot Powers restored when the power indicator lignt tums on. Slow charging When used at high or low extend batterylife, The charging contact areas may be dity Use a dry cloth te clean them. peratures, the machine will automatically educe charging speed to Unable to recharge There are too many obstacles near the charging dock, Movelitto an open The robot is too far from the charging dock. Place it closer and retry. ‘Abnormal behavior Restart the robe Noise during cleaning ‘The main brush, side brush, oF main wheels may jammed. Turn off the robe IFthe omnidirectional wheel gets jammed, use a screweirver to remove it leaning, Refer to page 28 for details Poor cleaning ability or dustfaling out The dustbin is full and needs ematying The fiteris blocked and needs cleaning. The main brush is jammed and needs cleaning sd Reset the WIFI and try again Fi signat is poor. Make sure that the robot isin an area with good WiFi signal rece ‘Xbnormal WiFi connection, Reset the WiFi and download the latest mobile app and rely. The current cevice is not supported. You can find supported models inside the app. Unable to connect to WiFi, There may be an error with your router settings, Contact Roborock ‘customer service for help with troubleshooting. 2FAQs Problem Solution Scheduled cleaning is nat working The battery level s too low, Scheduled cleaning can only begin when the battery levels above 2086, lease confirma whether the timed cleaning setingis set to “effective once” 7 Is power always being drawn when the rabot ison the charging cock? The robot will draw power while itis docked to maintain battery performance, but power consump- tion's extremely tow Does the robot nead to be charged for at least 15 hours the fist three. timesitis used? he robot can be used any time after it has been flly charged once, No orlittle water during mopping. check whether there is water in the water tank and use the app mobile app to set water flow or see the manual fr full mop setup instructions. Cleaning does not resume after recharging Make sure that the robot isnot in DND mode. OND mode will prevent cleanup. When cleaning a space requiring a top-up charge, ifthe robot was placed manually onthe charging dock before it recharged automatically, twill not be able to continue cleanup, The robot cannot return to the charging dock after spot cleaning or wihen thas been maved manually, ‘ter spat cleaning ora significant postion change, the robat will regenerate the map. the charging dockis too far away, it may nat be able to return for recharging and must be placed on the charger manual The robot suddenly misses a certainspot The wall sensor orclif sensors may be dirty. Clean them with a soft dry cloth takes 2 long time to fil the water The filter may be blocked and ne cleaning,Robot Vacuum Cleaner Manufacture: Bejing Roborock Technology Co, td Prot Mode 5 Ha deze of Manufactures Foor, Sut 6016, 6017, 6018, ulding ¢, Kanglan Bsocheng Par, No Heiquan Res, Hien Disret. eling, 2R CHINA For more producnformation ws our website wae aborack om For aftersales supsor emai our aersales service eam: US Non-Eurepe Support suppert@reborack om Europe Support support@roborack-eucom =