San Agustin Institute of Technology

Valencia City

3rd Quiz
Test I: Modified Multiple Choice

1_____. The dominant view in management theory and society in general is that managers are
directly responsible for an organization’s success or failure.
2_____. The much of an organization’s success or failure is due to external forces outside
managers’ control.
3______. It is referring to factors and forces outside the organization that affect its performance.
4. ________. The degree of change and complexity in an organization’s environment.
5.________. The degree of which looks at the number of components in an organization’s environment and the
extent of the knowledge that the organization has about those components.
6.__________. Are any constituencies in the organization’s environment that are affected by an organization’s
decisions and actions. These groups have a stake in or are significantly influenced by what the organization does. In
turn, these groups can influence the organization.
7.________. has been described as the shared values, principles, traditions, and ways of doing things that influence
the way organizational members act. In most organizations, these shared values and practices have evolved over
time and determine, to a large extent, how “things are done around here”.
8. _______. Those in which the key values are deeply held and widely shared—have a greater influence on
employees than do weaker cultures.
9.________. A process that helps new employees learn the organization’s way of doing things.
10. _______. It’s a culture in which organizational values promote a sense of purpose through meaningful work
taking place in the context of community

Test II. True or False

1. ________According to the omnipotent view, managers are directly responsible for an organization’s success or
failure. The symbolic view argues that much of an organization’s success or failure is due to external forces outside
managers’ control. The two constraints on manager’s discretion are the organization’s culture (external) and the
environment (internal). Managers aren’t totally constrained by these two factors since they can and do influence
their culture and environment.

2.________ The main components of external environment is including economic, demographic, political/legal,
sociocultural, technological, and global. Managers face constraints and challenges from these components because
of the impact they have on jobs and employment, environmental uncertainty, and stakeholder relationships.

3.________ The seven dimensions of culture are attention to detail, outcome orientation, people orientation, team
orientation, aggressiveness, stability, and innovation and risk taking. In organizations with strong cultures,
employees are more loyal and performance tends to be lower.

4.________ The original source of a culture reflects the vision of organizational founders. A culture is maintained
by employee selection practices, the actions of top managers, and socialization processes. Also, culture is
transmitted to employees through stories, rituals, material symbols, and language.

5. _______ The characteristics of an innovative culture are challenge and involvement, freedom, trust and openness,
idea time, playfulness/humor, conflict resolution, debates, and risk-taking.

Test III: Essay.

1. Assume you’re a regional manager for a large bookstore chain. Using the Internet, what types of
environmental and competitive information were you able to identify? For each source, what information
did you find that might help you do your job better?