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• Sociology helps manager and administrator to establish and maintain the good public

relations.

Having good sociological knowledge helps the managers understand which actions by the organization
will affect its customers based on their cultural and economic background. It gives you the ability to read
people and situations, by taking their background into consideration, to provide the best possible services
for their individual needs.
For example in our District, We are serving 14 barangays in the province of Calbiga. Those barangays
can be in uptown or downtown areas. To maintain good public relations with those customers, we are
utilizing different social media platforms for disseminating information regarding our operations. Kasi
when it comes to public relations, one should be a good communicator who can connect to the public.
Especially since we are a government entity, we are committed to a good public service.

Course Goals:
1. The purpose of this course is to overview a variety of issues in small group communication. This
course will examine small groups with an emphasis on how messages, talk, symbols, and discourse
contribute to effective small groups. By the end of the semester you should be able to answer questions
such as:
1. What is a small group?
2. When should individuals or groups be used to make decisions?
3. How do groups form and develop? What kinds of stages do they go through?
4. What kinds of strategies promote effective group decision-making?
5. How do issues of power and social influence affect group life?
6. What leads to effective group leadership?
7. How can conflict within small groups be managed constructively?

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