OMNI CHANNEL

PLATFORM

At Haloocom, we don’t just

do the job - We succeed.

Our latest communications

VOICE
technology can help ramp VIDEO
up your productivity and BOT
improve how you interact
with and serve customers. www.haloocom.com

www.haloocom.com
With Haloocom, you will be
able to innovate faster,
NOW INTEGRATED WITH:
respond quicker, & deliver
more.

WHAT IS AN OMNI
CHANNEL PLATFORM?

An omnichannel contact center is a

contact center platform that allows
it's customers to communicate via
WE HAVE the channel that they prefer. The

OFFICES AT omni-channel call centers softwares

are strategized to enhance their
We provide a complete
customer experience by laying out
telecom solution for all your
INDIA | NIGERIA | GHANA | KENYA communication needs
comprehensive access to numerous
available channels.
 www.haloocom.com OMNI CHANNEL
PLATFORM
CHANNELS
COMPANY
VOICE CALLS AND STATISTICS
CONFERENCING ON-PREMISE SERVICE
We have range of products 10 PRODUCTS
VIDEO CALLS AND starting with 10 to 240 agents –
CONFERENCING with an option to upgrade to 14 APPLICATIONS
another 1024 agents, that can
75000 HAPPY USER BASE
WHATSAPP be implemented within your
office/premises network. 8 COUNTRIES

SMS/ MESSAGING

BUSINESS CLOUD
EMAILS
Haloocom’s Business Cloud
Solution offers End to End
SOCIAL MEDIA Managed service for companies. “As we expected, News18 India saw
We can set up the entire
an unprecedented viewership on the
business phone system in less
Election Counting Day 2019. The channel
than 48 hours for extensions
was able to break the first trends as well
ranging from 10 to 10000.
as the first results. News18 India was able
to achieve this because of a dedicated
Live Results Hub with the technology
THE WHOLE PROCESS, NOW
THE WHOLE PROCESS, powered by Haloocom and was receiving
INTEGRATED!
NOW INTEGRATED! data from every single counting centre
across the country – it was this that
allowed the channel to stay far ahead of
SALES competition throughout the day.“

ACTIVITIES
- News18 India
SUPPORT

MARKETING