S.No.

Name Designation Department

1 Head - Clinical Services Medical Administration

2 Head - Operations Operations

3 Asst. Manager - Ops Operations

4 Head- Billing services Operations

5
Head - Purchase Purchase Dept
6 Executive- Revenue Assurance Revenue Assurance
7 Executive- Marketing Marketing
8 Asst. Manager- HR Human Resournce Dept
9 Asst. Manager - Quality Quality Dept
10 Executie Reception Operations Dept
11 Lead - OPD Nursing Dept.
12 Registered Nurse Nursing Dept.
13 Registered Nurse Nursing Dept.
14 Lead -ICU Nursing Dept.
15 Lead - PCU Ward Level IV Nursing Dept.
16 Registered Nurse Nursing Dept.
17 Registered Nurse Nursing Dept.
18 Registered Nurse Nursing Dept.
19 IPC Operations Dept
20 Sr. Clinical Coordinator Medical Administration
21 Head - Pharmacy Pharmacy
22 Physiotherapist Medical Administration
23 Clinical Research Coordinator Clinical Research
24 Lab Manager Medical Administration
25 Medical Officer Medical Administration
 Reason for Nomination
Exemplary contribution towards each function, supported hospital during
absence of Ops Head, leading from the front, transformed the entire working of
the departments looked after by him

1. Streamlined the functioning of entire ops team.

2. Succeded in binding the team together and create belongingness in them
3. Conversion has drastically improved
4. Discount is reduced by 2 % , therefore help the topline improved by 2 %
5. Upfront counselling regarding rules and regulation and cost has helped to
reduce the last momment hassle during discharge.

1. Ensuring no call drops in call centre, if dropped himself calls the patients to
ensure business with every single call received.
2. Ensuring the inhouse investigation for 90 % of OPD patients, added almost 3.5 -
4 lac per month in the top line.
3. Drove a mega vaccination campaign to secure 2500 vaccines in a month,
remained on duty continuously for 2 months ( Not even week off)
4.Available 24 X 7
5. Ensuring postive feedback from almost 90 % of OPD patients.

1. Collected Almost - 9 cr as receivables In last 5 months

2. Brought down DSO from 84 to 73 Days
3. Ensuring the collection from insurance & TPA with in 30 Days
4. No Major disallowance from Corporate , CGHS & ESIC in last one year
5. Cleared old dissallowances
1. Cleared old GRIR more amounting to Rs. 35 lac approx
2. Reduced the cost by 2 % with local purchase
3. Has been instrumental