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Pankaj Sharma
Mobile.+91-7990186154 / +91-9727709125
E-mail: Pankaj268hp@gmail.com
Carrer Objective
Seeking a challenging and growth oriented position in the management of Networking IT Infrastructure &
Telecommunication sector with a progressive organization which provides opportunity for development and
application of my qualification skills & experience.
24-Feb-2011 to 7-Sep-2015 worked with Nokia Solutions and Networks India Private Limited (Int )
as a Core CM engineer for Vodafone West Ltd.
1-Nov-2008 to 21-Feb-2011 worked with Nokia Solutions and Networks India Private Limited
(External on Pay role of Linkquest Telecom as a Field Operation Technician for Vodafone West
Ltd.
Working knowledge of Layer 1. Layer 2, and Layer 3 switching and routing protocols: i.e. BGP,
OSPF, VLAN, DNS, DHCP, etc.
Installation & Configuring of Cisco Switches like Cisco-2950,Cisco-2960 Layer-2 Catalyst Switches
& Cisco 3550, 3750 Layer-3 catalyst Switches etc. at Client Location.
Configuration of BGP with different attributes like Weight, Local Preference, MED, AS-path,
Community, Origin, Next-Hop.
Installation & Configuring of Cisco Routers like Cisco-1800 Series, Cisco-2600 series, Cisco-2800
series etc. at Client Location.
Knowledge of Cisco 4507 R-L3, CISCO -2960 G-L2 Switche
By Live Alarm Monitoring using various OSS tool as well as on receiving the complaints from the
customer, issuing of Trouble Tickets (TT) for that Alarm, Complaints & Faults Received at our end.
Immediate Escalation of those complaints to concern Technician & Cluster Engineer through phone
calls & SMS as per Escalation Matrix provide
Coordination with field engineer for shifting of 2G Sites traffic into 3G sites through FPR & FPH
on existing PDH media & confirmation of fault resolution from Customer OMCR or Engineer ,
Trouble Ticket will be closed
Preparing Daily Progress Reports, Daily Fault Reports, PM Report as well as RCA to send it to
Circle Managers.
Live Alarm Monitoring OSS – Configuration of Templates, Alarm History, Uptime Report,
Outage Report.
Troubleshooting on Nokia BTS-Ultra Site/ EDGE, Metro Site, & Flexi site using Software BTS
Manager 4.1, Hub Manager 4.1, Hardware Configuration 4.1, and RRI Manager, FSMD, FSIB,
FRGP, FRGG.
Academic Details:
Exams Board/University Year of Passing
Matriculation H.P.S.E.B. Dharamshala 2001
Higher Secondary H.P.S.E.B. Dharamshala 2003
B. Tech GGSCET Talwandi Saboo / P.T.U Jalandhar 2004 to 2008
Certification :.
CISCO Certified Network Associates ( CCNA EXAM 200-301)
CISCO ID- CSCO13660254
Internship:- Completed training with Tulip IT Services Ltd., Delhi from Jul`07 – Dec`07 .Provide Intranet
connectivity of different costumer
Personal Details:
Father Name: Mr. Kishor Chand
Date of Birth: November 23rd, 1985
Permanent Address: Sulgwan, P.O.- Jahu, District - Hamirpur, H.P.-176048 India
Residence Phone no.: +91-9727709125 & +91-7990186154
Language: English & Hindi
Passport- Available ( Will disclose on requirement )
I consider myself familiar with in Information Technology aspect. I am also confident of my ability to work
in a team. I hereby declare that the information furnished above is true to the best of my knowledge.
Place: Lucknow
Date: _________ PANKAJ SHARMA