Professional Documents
Culture Documents
Every HR Professional
Table of Contents
Performance management
HR should guide all supervisors on how to manage employees’ performance. By
providing tools and advice, HR can make sure employees receive the right
coaching. Performance management software will help managers evaluate progress,
for instance. And 360 feedback will accentuate employees’ growth. HR can ensure
all employees receive periodic 360 reviews.
HR also oversees the performance evaluation process. This means sharing
assessment guidelines with all managers. Further, HR can train them in how to
conduct fair reviews. By doing so, HR will help ensure that all employees are treated
equally. It’s one of many other key HR functions.
Workplace culture
“HR leaders are the change agents who promote awareness and guide the transition
from what the culture is to what it could be,” writes Gallup. Through their role as
“culture coaches,” HR staff can play a big role in shaping the workplace climate. By
aligning activities with organizational values, they can build the desired culture.
Elements like team structures, workplace norms, rituals, and leadership practices all
contribute to this goal.
Employee wellness
Wellbeing has grown in popularity as in terms of HR functions. HR should also work
to promote employee wellness. In recent years, wellness initiatives have dramatically
increased in popularity. HR can introduce creative new solutions (and solicit ideas
from employees). And, of course, HR managers must guide policies on vaccines,
boosters, and return-to-work practices.
Succession planning
Smart organizations plan for succession. HR should be highly involved in the
process. After all, HR knows employees’ strengths and weaknesses. HR managers
have a high-level view of who is management material. Hence, they’re better
positioned than any other manager to make a recommendation.
They should strive to predict and plan for needs gaps whenever possible. For
instance, they can respond to an employee’s plan to retire or go on leave.
To succeed at this task, HR must create a long-term staffing plan, as SHRM says.
This entails talking with leaders about far-range plans and emerging positions.
Budgeting
Like any department, HR also needs to handle budgeting. HR staff must request and
allocate funds for the purposes described above. Then, they must track
expenditures.
Of course, not every organization has a complex HR structure. Some have a two-
tiered structure where the manager essentially acts as director. Others have
executive-level roles like chief human resources officer or vice president of human
resources. Still others have a flatter structure where everyone specializes in different
functions.
How are HR functions being affected by remote and hybrid work? Here are some
emerging trends:
• Human skills like empathy are growing increasingly important. This helps HR
build trust across a distance. With the focus on improving employee
experience, that couldn’t be more important.
• Managers can’t always directly observe employees fulfilling their duties. So,
performance management systems are growing increasingly important. The
best HR departments are implementing these solutions and coaching
managers on how to use them.
• Organizations seek to upskill their talent due to the tough recruiting climate
and need to improve engagement. HR must therefore focus heavily on
development.
• Leveraging digital, cloud-based solutions helps teams work more effectively.
HR departments are driving these cutting-edge changes.
That’s not an exhaustive list by any means. But it does highlight several main ways
in which HR is adapting.