A F M Maruf Chowdhury Student ID 2025267690

CASE 02

Answer to the Q no a)

Tiara Garments is going through the disharmony such as –Absence of dedicated HR

department, non-recruitment of Right person for the right job, over loading of works beyond
job description, non-appraisal of performance, inefficient training facility and unskilled trainers,
low job satisfaction.

Tiara Garments need to follow the basic Training and development process to achive its
organizational goal. Training and development process is an organizational activity aimed at
improving the performance of the individuals and groups of employees in the organizational
settings. It is an organized activity for increasing the knowledge and skills of the employees.

Through 'training' employees are taught specific skills while through 'development'
employee's personality and management skills are enhanced. Training can be viewed as a
process comprised of five related stages or activities:

1. assessment,

2.motivation,

3. design,

4. delivery, and

5.evaluation.

In essence, the strategic training and development process is similar to the strategic planning
process in general. Identification of needs, evaluation alternatives and initiatives, creation of
actions and key performance indicators, assigning to the right audience, implementing,
monitoring, and re-evaluation which are very basic need for Garments Tiara.

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 Answer to the Q No b)

To motivate positively , Training and Development program in Tiara Garments can help
employees understand how their work fits into their company's structure, mission and goals.
Employees often become more motivated when they understand how their work matters.
Training, particularly for departments and teams, can improve work quality and outcomes.

Training and development program contributes greatly to employee's motivation and

improved performance in comparison with other factors like technology, management behavior,
working environment etc. There is positive relationship between the employee's performance
and training and motivation.

On the one hand, training and development leads to improved profitability and/or more
positive attitudes toward profit orientation, improves the job knowledge and skills at all levels of
the organization, improves the morale of the workforce and helps the employees identify with
organizational goals of Tiara Garments.

Training and Development program in Tiara Garments can help to motivate the employee in
the following ways -

Improved employee performance –

Improved employee satisfaction and morale

Addressing weaknesses –

Consistency –

Increase productivity and adherence to quality standards –

Increased innovation in new strategies and products –

Reduced employee turnover –

Enhances company reputation and profile –

Enhance job Satisfaction etc.

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 Answer to the Q no –c)

There are a number of different types of training we can use to engage an employee.
These types are usually used in all steps in a training process (orientation, in-house, mentorship,
and external training). The training utilized depends on the amount of resources available for
training, the type of company, and the priority the company places on training.

Companies such as The Tiara Garments spends an huge per employee. This includes
everyone from the security guard to top management, managers to the servers. They should
measure the effectiveness of its training by looking at turnover, which is below the industry
average rate of return . Servers make up the shortage percent of the workforce and spend more
labor hours, in house and external training is necessary..

The following traing method should be followed by Tiara Garments for achiving goal and
objectives of the company-

Technology-Based Learning,

using simulators to imitate real work experiences,

On-The-Job Training, Mentoring,

Role Playing, Management Games,

Technical Training,

Quality Training, Skills Training,

Soft Skills Training, Professional Training ,

Team Training,

Managerial Training,

Safety Training.

Training methods pertain to the types of training that can be provided to employees to
sharpen their existing skills and learn new skills for complete job satisfaction.

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 Answer to the Q no d)

There is a absence of Dedicated HR department in the Garments Tiara. Management

Development is a systematic process of training and growth by which managerial personnel gain and
apply skill, knowledge, altitude and insights to manage the work in their organization effectively and
efficiently. In other words. ... It is managements' responsibility of ensuring the success of the
organization.

Management development is a process in which managers working at different levels learn and
improve their ability, capability, knowledge and skills for improving the performance of individual as well
as organization. The effectiveness of managers at work contributes a lot to the success of every
organisation.

On the Job Management Development Methods -Job Rotation, Coaching, Job Instruction.
,Committee Assignments, Apprenticeship, Internship, Analysis of Organizational Present and
Development Needs are needed Which are very poor in Tiara Garments.

Appraisal of Present Management Talent, Inventory of Management Manpower, Planning of

Individual Development Programs, Establishment of development Programs are also absent.

There is no proper trainers, proper skilled managers, no proper Job record for performance
apprisal in the garments. Work pressure and non rotation of work , poor training facilities are increasing
Job Dissatisfaction in Tiara Garments.

Answer to Q no e)

There is enormous value of proper training and motivation sessions for employees in Tiara
Garments. Training and motivation allow employees to acquire new skills, sharpen existing ones,
perform better, increase productivity and be better leaders. Here are a few reasons that demonstrate the
importance of training and motivation-

It will increase Job Satisfaction and morale among employees.

Increased employee motivation.

Increased efficiencies in processes, resulting in financial gain.

Increased capacity to adopt new technologies and methods.

Boosts Employee Performance. ...

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 Ensures Opportunities for Learning. ...

Opportunity to Identify Weaknesses. ...

Provide a Framework to Develop Strengths. ...

Encourages Innovation and Risk Acceptance. ...

Boost Adherence to Quality Standards.

In Tiara Garments the benefits of Employee Training and Motivation will also address weaknesses,
improves performance of employees, Boosts company profile and reputation, innovation-in the
following ways-

(i) Motivation and Training enhances employee productivity both in terms of quantity
and quality and leading to higher profits.
(ii) Motivation and Training equips the future manager, who can takeover in case of
emergency.
(iii) Motivation and Training increases employees morale and reduce absenteeism and
employee turnover.

The HR Training and Development Manager of Tiara Garments is responsible for the
organization's staff training to get the other benefits like

Increased job satisfaction and morale among employees

Increased employee motivation

Increased efficiencies in processes, resulting in financial gain

Increased capacity to adopt new technologies and methods

Increased innovation in strategies and products

Reduced employee turnover

Enhanced company image, e.g., conducting ethics training

Risk management, e.g., training about sexual harassment, diversity training

It will prepare some future Trainers also.

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 Answer to the Q no f)

Need of training arises due to improvement in technology, need for getting better performance
or as part of professional development. Benefits of training are intangible and investing in training
benefits both, organization and employees for a long period. Training enhances a worker level of skills.

For the Garments Tiara, the objectives of the employee training program are follows-

From the point of view of the individual employee, main aims of training are -

to improve the individual's level of awareness and Satisfaction

to increase an individual's skill in one or more areas of expertise by expert of that areas.

Increase an individual's motivation to perform their job well.

The key to having good all-round performance is five performance objectives:

1.quality, 2.speed, 3.dependability,4. flexibility and 5. cost.

The main training objectives also include:

To gain new knowledge or information that helps employees to do a job well.

To learn physical skills, like using physical machinery quickly and efficiently.

To influence employee attitudes and perceptions toward learning or organizational change.

To reduce their work pressure from their mind.

The objective of training is to develop specific and useful knowledge, skills and techniques. It is
intended to prepare employees to carry out predetermined tasks in well-defined job contexts and
outswide. It should be basically a task-oriented activity aimed at improving performance in current or
future jobs of Tiara Garments with job satisfaction.

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