Job Requirements

Minimum two years retail or service sales experience; prefer salon industry experience

Excellent client service, communication and organization skills

Ability to multi-task and work in a fast-paced, high-energy environment and utilize good
judgment

Ability to build and maintain relationships with management team and service providers

Demonstrates leadership qualities

Ability to work days, nights and weekends

Duties & Responsibilities

Assist clients with the check-in process at the salon desk ensuring the highest level of client
service

Responsible for engaging and assisting clients by educating them on service offerings

Fill available openings in the salon schedule by offering additional services to clients in
person and on the phone

Adopt the “never say No” philosophy to schedule appointments for all clients by offering
additional date and time options to accommodate the client’s needs if a same day
appointment is not available

If absolutely impossible to schedule client, call another beauty brands location to try and
book the service that is unavailable

Build a professional relationship with the Salon Professionals and educate yourself on all
services offered

Partner with the Management team to develop the salon professionals (skill level, time
updates to complete service in efficient time frame, selection of service offerings & any
salon issues that arise)

Keep salon professionals on track and on time with all clients by supervising the scheduling
of clients within the salon to ensure salon professionals maximize productivity to meet sales
goals

Challenge salon professionals to work clients in by staying late or coming in early to

accommodate them.
Recognize the accomplishments of salon professionals, including service revenue and
customer count each week

Present a professional appearance and maintain Beauty Brands grooming standards and
dress code

Salary: 25-30 K
People with the experience in the similar industry will be preferred.