67. Which two statements are true about insights?

You can transform data queries into sharable visualizations

You can transform sharable visualizations into data queries
You can search for and select the fields that you want to add in
an insight.
You can edit application data direclty in an insight

ans: You can transform data queries into sharable visualizations,

You can search for and select the fields that you want to add in
an insight.

input points:
in the user portal -> there is an option called as "Explore data"
this will open the Explore data landing page
this page will help users to retrieve / sort/ filter/ group
different types of data in the application
this data can be viewed as a list format or interactive chart
format.

Insights are rules that Pega Platformâ„¢ uses to transform data

queries into tables or visualizations that you can then share
between users. You can use insights to retrieve specific data and
present the data as a list or an interactive chart

insights are nothing but predefined formats or reports.

important point in the insight:
1. we can fitler/sort/group data
2. we can create charts
3. we cannot create new fields in the insight ( we can use only
existing fields -Pega+ user)
4. we cannot edit any data in the existing insights.

68. Match the appropriate report type : Business or Process

report

The number of Customer support request cases created per week.

Average duration and timeliness per assignment
Top 10 merchants with highest number of fraud cases.
Total Customer inquiry cases per state per product line

ans:
The number of Customer support request cases created per week. -
Process report
Average duration and timeliness per assignment - Process report
Top 10 merchants with highest number of fraud cases. - Business
report
Total Customer inquiry cases per state per product line -
Business report

69. A business architect has developed a new process for a case

type.

1
To verify that UI elements collect expected results , you want to
test the process and the fields.
Which two configurations , when used together allow you to record
set of interactions and save the results to verify the process
functionality?

Add explicit assertions on the UI elements

Create a scenario test for the case type
Add Explict assertions on the scenario testing landing page
Create a unit test for the case type

ans:
Add explicit assertions on the UI elements
Create a scenario test for the case type

70. A purchase request list report includes columns for case ID

and regional cost center. A manager wants the report to show the
total number of purchase requests for each of the regional cost
centers.
How do you configure the report definition?

A.Summarize the regional cost centers by count.

B.Create a filter for each cost center and count the case IDs.
C.Summarize the case ID column by count
D.Define a function for the cost center column to total the case
IDs.

ans: C.Summarize the case ID column by count

71. In the Answer Area - Choose the correct test type for each
test characteristic.

Greatest number of test in the test suite - Unit Testing ,

Scenario Testing
Most Expensive to run - Unit Testing , Scenario Testing
Easiest to maintain - Unit Testing , Scenario Testing

answer:
Greatest number of test in the test suite - Unit Testing
Most Expensive to run - Scenario Testing
Easiest to maintain - Unit Testing

input point:
unit testing - are the least expensive to run, easiest to
maintain, take the least amount of time to run, and usually
represent the greatest number of tests in the test suite.

72. Which option follows best practices for naming a ruleset in

pega platform?

Credit Check: 03-01-02

Expense: 01-02-05

2
Pega-Prod : 01-04-01
Grand-Corporation-Human-Resources-Department:01-01-03

ans: Expense: 01-02-05

input point:
case type and stage : Noun + noun phrase
Proces and step : Verb + noun phrase
how many stages / steps / process ? 7+-2
naming a rule in pega : 1. do not give spaces between the names
2. use underscore instead of spaces. ( no other special symbols
are allowed)

73. Which two configuration steps do you perform, in combination,

to record a unit test for automated testing? (Choose Two)
A.Select a ruleset configured to store automated test cases
B.Add a test case to the Automated Testing landing page.
C.Add an assertion to define an expected result
D.Select a ruleset that is configured to store the results of the
test.

ans: A.Select a ruleset configured to store automated test cases,

C.Add an assertion to define an expected result

75. Which piece of application Content do you localize using

field values?

User Instructions in a paragraph rule

User editable text in a correspondence rule
Labels and dropdowns values on a section rule
Logos or other images on harness rule

ans: Labels and dropdowns values on a section rule

Reason : We cannot localize all the data in the application .
only specific data components can be localized. eg : Labels,
dropdown, paragragh contents.

Label : Name, Age, DOB , EmailID -> English format

Tamil : பெயரà¯

input point:
Field value - when we give a same name for all the values is
called as field values.
eg: pyStatusWork - represent the case status
{New, Open, Pending-Approval, Resolved-Completed, Resolved-
Rejected }
Pega assign a single name for different values in the
application - called as field values.

when the number of data is medium, not change frequently ,

requires localization,
specific to the casetype or a class - then we can use field

3
values.

76. An order form provides four options from which customers can
select one option.
According to the best practice, which of the following two UI
Control types can be used to minimize clutter on order form?

Radio button
Autocomplete
Dropdown
Checkbox

ans: Autocomplete
Dropdown

reason : Select only one option at a time and reduce / align the
control neatly on the screen
Autocomplete/ dropdown
if the question talks about select one option alone -
Autocomplete/dropdown/radiobutton
if the question talks bout select more than one option -
Checkbox.

77.A form listing nearby restaurants has four columns:

* Restaurant name
* Restaurant location
* Thumbnail image of the seating area
* Make reservation (check box)
You want to ensure that users have the information they need to
make a reservation regardless of screen size. When viewed on a
small screen, you do not need to display images. What three
configuration steps do you take to support this requirement?
(Choose three.)

A Set the importance of the Make reservation column to

Primary.
B Set the importance of the Restaurant name column to Primary.
C Set the importance of the image column to Other.
D Set the importance of the image column to Secondary.
E Set the importance of the Restaurant location and Make
reservation columns to Secondary.
F Set the importance of the Restaurant name and Make
reservation columns to Primary.

ans Set the importance of the Restaurant name column to Primary,

Set the importance of the Restaurant location and Make
reservation columns to Secondary, Set the importance of the image
column to Other.

input point:
When view the data on the table, the data can be arranged or
viewed on different screen size ( Desktop, tab or mobile)

4
while displaying the data, we can display the columns according
to the importance.
there are three importance column types : Primary(1),
Secondary(n), Others(n)
while view on the desktop - all three colum importance can be
displayed
tab - all three column importance can be displayed
others - primary and secondary can be displayed,
others will be ignored.

78. In a construction application , the user access group is

configured with an Access of role to Object record , as shown in
following image.

Open Instances - 5
Modify Instances - 4
Delete Instances - 1
Run Reports - 3
Open Rules - 2
Modify Rules - 2
Delete rules - 0
Execute Activities - 2

Currently the application is in Staging System. Which two

operations can users perform in this application at this level?

Open Instances
Run reports
Modify Instances
Modify Rules

ans: Modify Instances , Open Instances

input point:
we have 5 different environment in the applications
Sandbox or experimental - 1
Development - 2
Quality Assurance or Testing - 3
Staging - 4
Production - 5

79 . Given the picture of the books arranged .

which layout is the best choice to arrange the books in this
manner?

Screen layout
Column layout
Repeating Dynamic Layout
Dynamic layout

ans: Repeating Dynamic Layout

5
80. Which two configuration , when used together allow you to
track updates to fields in your application ? ( Choose two )

Select the field that you want to track

Enable field auditing on the case type landing page.
Add the administrator role to the case type
Enable field-level auditing on the view.

ans: Select the field that you want to track

Enable field auditing on the case type landing page.

81. University admission application cases automatically advance

in the case life cycle if the applicant's standardized test
scores are above a certain threshold. The threshold is determined
each year based on the provided national average score.
Which two configurations, when applied together, support this
requirement? (Choose Two)

a. Configure a TestThreshold Configuration setting with the

national average for the test score threshold.
b. Configure a process with a decision shape that continues if
the TestThreshold Configuration setting is less than the
applicant's test score.
c. Configure a process with a decision shape that continues if
the TestThreshold Configuration setting is greater than the
applicant's test score.
d. Configure a TestThreshold Configuration setting that
calculates the national average for the test score threshold.

ans: Configure a process with a decision shape that continues if

the TestThreshold Configuration setting is less than the
applicant's test score.
Configure a TestThreshold Configuration setting that calculates
the national average for the test score threshold.

reason : option A talks about setting the constant value - not as

per the questions. The national average score differs each year
and threshold value will changes. hence it has to be calculated.

82. A retail store wants an application to process a new customer

loyalty account.
the custome enters thier contact information , including name,
Email, phone number and address.
this data entry view is displayed in a data relationship.

What type of data relationship do you create?

A Query field
A Data reference field
A Case reference field
An Embedded data field

6
ans: An Embedded data field

input point :
when we add or configure a view
Property name or field name :
customer Embedded data -----------------> Data
relationship
1. Single record
2. list of records.
if the question talks about sourcing or retrieve data from local
SOR / External SOR , then answer can be data reference or case
reference ( depend on the context)

83. All managers need to view the Employee vacation request

report in thier manager portal dashboards. Only managers have
access to the reports.
which configuration do you perform to fullfill the requirements?

Add a report widget to the manager portal dashboard and then

click publish.
Add a report to the public category and then add out of the box
Reports landing page to the manager portal.
Add a report widget to the manager portal dashboard and then
click publish to default
Create a new landing page on the manager portal with a new report
saved in public category

ans:Add a report to the public category and then add out of the
box Reports landing page to the manager portal.
reason :
Reports is not a widget option
it is one of the landing OOTB page in the pega. if the
reports page is not available in the user portal, it can be added
from the app studio -> Channels ->userportal -> add the OOTB
reports landing page.

84. A requirement states that : Tax Identification number must

contain 10 digits.
How do you configure the field to support this requirement?

Use an edit validate rule that validates the tax identification

number pattern.
Configure a validate rule to test the tax identification number
pattern.
Set the minium and maximum values to "10" in a text field
use a decimal property type and make the field required

ans: Use an edit validate rule that validates the tax

identification number pattern.

85. Which two statements are true about Styling control in App
Studio?

7
Developers can create a new style format to apply styling to an
out of the box button control
Developers can configure a Date Time Control to display as a text
input field , dropdown list or calendar control.
Developers can configure a button control to hide when users
click the control.
Developers can configure a text input control to change the
background when the user clicks the control

ans: Developers can create a new style format to apply styling to

an out of the box button control,
Developers can configure a text input control to change the
background when the user clicks the control

86. which two requirements ensures that valid data is used in

the case?

the data is locally sourced.

the data fits the business logic
the data is organized in the data type
the data is the correct field type

ans: the data fits the business logic, the data is the correct
field type

87. Which issue do you address by simulating a data source?

You need to capture performance metrics when a case processes a

large amount of local data.
In Production, the customer database needs to be taken offline
overnight for scheduled maintenance
The product database moves to the new data source that is
accesible by a web service but that is not yet configured.
You need to save the test plan for a savable data page that
updates cost of coverage options for insurance policies.

ans: The product database moves to the new data source that is
accesible by a web service but that is not yet configured.

88. In the Answer area, select the appropriate accessibility role

for each element.

Dropdown Control - Landmark, Document Structure, Component

/Widget
Navigation Breadcrumbs - Landmark, Document Structure, Component
/Widget
Column headers in a table - Landmark, Document Structure,
Component /Widget

ans:
Dropdown control - Component/ Widget

8
Navigation Breadcrumbs - Landmark
Columns headers in the table - Document structure

89. A developer configures a button with the action set as shown

in the below :
Event - Click
Action - Refresh this section
Target : Section
data Transform : SetDefaultValues
Arrange the events flow:
The System applies a data transform
The System refresh the section
The Order ID Values is set to the value of the confirmation
number if the System confirms the payment.
A user clicks the button

ans:
A user clicks the button
The System applies a data transform
The Order ID Values is set to the value of the confirmation
number if the System confirms the payment.
The System refresh the section

90. An internal application currently grants 75 employees access

to one of four roles : Admin, Author , User and Manager
A new analyst that joins the company requires all the Author
roles access but only some of the reporting capabilities
available to the manager role.

How do you satisfy the security requirement?

Add the analyst to the manager role

Create a new analyst role with the required acccess
Update the author role to include required analyst reports.
add the analyst to both author and manager role

ans: Create a new analyst role with the required acccess

91. You are asked to create a custom status named Open-Review.

This status is to be applied to assignments in one application.
How do you satisfy the request?
a. Circumstance the existing Open Field Value record on the
application name and update the status value to Open-Review.
b. Create a Field Value record named Open-Review for .pyStatus
Work and configure an Access When record to apply the status to
the correct application.
c. Create a Field Value record named Open-Review
for .pyStatusWork with the Apply To class set to the class group.
d. Add the Open-Review status to the Application record for the
application

ans: c. Create a Field Value record named Open-Review

9
for .pyStatusWork with the Apply To class set to the class group.

reason: To create custom status -> we need to create a field

value ( .pyStatusWork)
since the question talks about this field value status has to be
applied to all the assignments in the application
to all the case types in the application - the custom status
apply to class has to be class group

Application : JobApp
Case type : Onboarding, Interview , Assessment, Payment,
Complaint
if the case status has to be used only in interview case type
Apply To : AMZ- JobApp-Work-Interview
if the case status has to be used in all the applications :
Apply To : AMZ-JobApp-Work
this indicates under work class, we have all the case types.
all the case types can use this status.
work class also called as class group.
each class in pega is categorized into 2 types : Concrete,
abstract
the class which is concrete, can be instanitated. (We can create
objects)
the class which is abstract, cannot be instanitated ( We cannot
create objects)

each case is the object of the case type class.

each work class in pega belongs to class group. ( Work Pools)
all the cases within the work class are stored in the single
database table.

92. Which two statements about data records are True?

Data record requires external storage

Data record allows permissible values for data fields
Data record need unique, user generated ID's
Data record are displayed in a dropdown list by default.

ans: Data record allows permissible values for data fields,Data

record are displayed in a dropdown list by default.

input point:
any property which is refereing the value from the datapage
directly , those records are called
as data records
Applications often require access to data that is used to process
cases but is not directly part of
the application.
Data records define permissible values, limiting input values to
reduce errors.
refer to chapter : Viewing the data model in the student guide to
know differerence between

10
data records and case records.

93. In a Credit Card payment case type , you want to set the
yearly fee to USD 75
How do you set the yearly fee field?

In the data Initialization page , set the yearly fee to USD 75

Configure the yearly fee as calculated field
Configure the yearly fee field to reference the minimum amount
due.
Configure field validation on the yearly fee field.

ans: In the data Initialization page , set the yearly fee to USD
75

94. Match each usecase to appropriate configuration

usecase:
Item Quantity and pricing must be captured at the time an order
is placed and do not update when the case is accessed later.
Customer must see all the available mortage options , but only
the selected option is recorded as part of the case.
Flight status and information remain current each time a customer
access their reservations

options : Configure property to refer to the data page ,

Configure property to copy data from data page, Configure a UI
control to source data from the data page

ans:
Item Quantity and pricing must be captured at the time an order
is placed and do not update when the case is accessed later. -
Configure property to copy data from data page
Customer must see all the available mortage options , but only
the selected option is recorded as part of the case - Configure a
UI control to source data from the data page
Flight status and information remain current each time a customer
access their reservations - Configure property to refer to the
data page ,

input point :
any property of type : Embedded data ( Single record / list of
records)
can refer to the data page
1. Refere data to the data page
the data in the application will always be current and
updated.
2. copy data form the data page
the data in the application will be now is copied to
the case and it cannot be modified or updated later.

95. A car insurance quote requires a view for potential customers

11
to enter information to process the request.
What are the three primary decisions to make before you add
fields to the view? (Choose Three)

Is field entry required?

Does the field require a data source?
Are processing actions applied to the field?
How do users enter values into the field?
Does the field is visible to the users?

ans:
Is field entry required?
How do users enter values into the field?
Does the field is visible to the users?

96. During testing , you notice that the send case status email
step does not send an email.
which work item do you create in Agile workbench to address this
issue?

Status
Feedback
Bug
User Story

ans: Bug

97. A manufacturing company has an inventory data page that uses

page structure.
you need to write a single page of data to the single database
row in the configured System of record.
which option fullfill the requirement?

connnector
Insight
data type
database save

ans: database save

this option is available in the savable data page . pega will use
this option to store a single
record in the database.

98. On the case designer , which two components can users tag
with a Minimum Lovable Product (MLP) release for Project sizing
purpose? choose two

A user mobile app channel

An automation
an appproval decision
An external system of record

12
ans: A user mobile app channel , An external system of record

99. Which scenario require to make updates in Dev Studio?

A customer representative can approve or reject a claim

A new confirmation view displays a read only text property
An email correspondence is added to the case type
A task is reassigned when it reaches a Service level agreement
goal.

ans: A task is reassigned when it reaches a Service level

agreement goal.

100. You are testing an airline reservation case type that does
not yet have a UI configured.
You need to verify that changing the PurchaseInsurance Field in
the clipboard tool updates the TotalCost Field.
In which category of the clipboard tool would you expect to find
the PurchaseInsurance Field?

User Pages
System Pages
Data Pages
Linked property Pages

ans: User pages

101. A developer discovers that a calculated property value is

returing an unexpected result.
Which two features of the tracer tool allows you to diagnose the
problem without significantly affecting application performance
( Choose Two)?

The Event Monitor

The clipboard tool
the Watch function
Breakpoints

ans: the Watch function

Breakpoints

102. You are configuring routing for a customer warranty service

request. All warranty service request are routed to the warranty
resolution group except for warranty service request for a beta-
release product that requires review by the vice president of the
service.
How do you configure assignment routing to review warranty
service request?

Route the assignment to the warranty resolution group who sends

an email notification to the vice president of service for the
beta-release product.

13
Route the assignment to the skilled group for the beta release
when the request is for the beta release. Otherwise route the
assingment to the warranty resolution group.
Route the assignment to the vice president of the service who
routes the assignment to warranty resolution group as needed.
Route the assignment to the vice president of the service when
the request is for the beta release. Otherwise route the
assignment to the warranty resolution group.

ans: Route the assignment to the vice president of the service

when the request is for the beta release. Otherwise route the
assignment to the warranty resolution group.

103. Match the following with respect to Ruleset version types

(Major version, Minor and Patch Version)

You need to update a decision table to correct one of the

expected results.
You need to add new options and processing behaviour to the
cancellation process.
You need to add a case type to provide new microjourney to the
users

ans:
You need to update a decision table to correct one of the
expected results - Patch version
You need to add new options and processing behaviour to the
cancellation process - minor version
You need to add a case type to provide new microjourney to the
users - Major version

104. A case type for voice over request includes two task : Edit
script and Record Script.
Your team has been asked to route edit script task to editors and
record script task to actors.
which approach fullfill the requirement?

Create one new workqueue and split the task by type.

Create one work group for both personas and route to the work
group
Create two new work group in Dev Studio that reference one work
queue
Create two new work queues , one for editors and one for actors

ans: Create two new work queues , one for editors and one for
actors

105. Which statement most accurately determines the use of pega

mobile preview?

Pega mobile preview models a typical user interaction to scenario

test a mobile app

14
Pega mobile preview allows you to configure the application user
interface
Pega mobile preview simulates user loads to test mobile app
performance
Pega mobile preview allows you to simulate a Pega application on
the mobile device.

ans: Pega mobile preview allows you to simulate a Pega

application on the mobile device.

106. A company often recieves multiple IT tickets for the same

issue, such as "The office Wi-Fi is down" .
You configure a duplicate search cases step to identify duplicate
IT tickets.
What is the basic condition for the Search duplicate cases step?

Office location is Same.

Department is Same
Issue type is Same
Name of the submitter is Same.

ans: Issue type is Same

107. For which usecase do you create a new rule in pega platform
application?

A developer creates a parallel process to audit the changes that

a service agent makes.
A designer reuses a UI Section every time the same behaviour is
needed in the application
A desginer uses design mode at run time to modify a view to use
two column template
A developer makes changes to an email message that is configured
in the case life cycle

ans: A designer reuses a UI Section every time the same behaviour

is needed in the application

108. ABC Bank Corp wants to create a mobile app experience for
users and CSR's for its Transaction dispute application.
of the following requirements ,which option requires you to
configure distinct mobile app channels?

the mobile app customizes currency units and date/time format

according to the location of the users.
Mobile app color palettes are different for users and CSR's
CSR's can create other case type instances on the mobile app.
the mobile app supports all mobile phone operating systems.

ans: Mobile app color palettes are different for users and CSR's

question talks about in which scenario do we required 2 unique

15
mobile apps for users and CSR

CSR's can create other case type instances on the mobile app. -
this point talk about authorization.

user login CSR login

Regisrtration - do Registration - not
authorized to do
Transaction - do Transaction - d0
Cancel Transaction - not authorized to Cancel transaction -
do

we can display all the case types in both the app. but we can
restrict whether they can access or not. for this scenario there
is no need of two apps
but since the mobile app color structure is different for users
and CSR, this require 2 app
one for user and another for CSR

109. Which two options can you configure a mobile app channel?

Design how UI elements render across different mobile devices.

Define the UI Behaviour for each view in the case type when the
case is displayed on the mobile device
Define security behaviour for a mobile app such as biometric
identifiers.
Manage administrative functions such as access to log files

ans:
Define security behaviour for a mobile app such as biometric
identifiers.
Manage administrative functions such as access to log files

110.
Initial urgency value is set to 20
The SLA starts when the report is created.

if the goal elapses , the assignment urgency increases to 10

if the deadline elapses , the assignment urgency increases to 10
if the Passed deadline elapses , the assignment urgency increases
to 10

In the answer area , select urgency value that system sets if the
assignment is not yet completed by end of each milestone

Goal -?
Deadline -?
Passed deadline -?

ans:
Goal - 30, Deadline = 40, Passed Deadline = 50

16
START ------------->GOAL(10)
------------------------------> DEADLINE(10) -------------->
PDL(10)
INITIAL URG=20

Goal = START urgency + Goal urgency value = 20 +10 =30

Deadline = START urgency + Goal urg + DL urg = 20+10+10 = 40
PDL = Total DL urg + PDL urg = 40 +10=50

111. Which scenario is a usecase for wait step?

A payroll user cannot process a salary increase until the

department manager approves increase.
The customer cannot complete an application for a checking
account until bank representative reviews credit report.
The customer needs to login to their account before recieving a
membership discount on an online purchase.
An agent needs to send a confirmation email to an insured
customer after they complete a form

ans: The customer cannot complete an application for a checking

account until bank representative reviews credit report.

112. Which studio do you use to configure a SLA with passed

deadline?

App Studio
Dev Studio
Admin Studio
Prediction Studio

ans: Dev studio

113. Which two scenarios requires to configure conditional

processing within the case type?

A scholarship eligibility application requires students to enter

standardized test scores. Student with qualifying test score can
schedule an interview. Students without qualifying test score
recieves an rejection email.
An application requires customers to select the type of request
in a drop down list . the System routes the request to the
appropriate department work queue. A user with the access to the
work queue process the case through fullfillment
A catering booking application requires customers to enter
information about the party size , event date and event time.
when customer submit the information the catering company sends
confirmation email.
A shopping application requires a guest to fill out payment
information. A users who enters a membership numbers skips the
payment information step.

17
ans:
A scholarship eligibility application requires students to enter
standardized test scores. Student with qualifying test score can
schedule an interview. Students without qualifying test score
recieves an rejection email.
A shopping application requires a guest to fill out payment
information. A users who enters a membership numbers skips the
payment information step.

114. As a part of the Reservation case type that manages car

rentals , client can review their past rentals by selecting from
a list of rental cases.
what field type do you configure to achieve this behaviour?

Embedded data
Case reference
Data reference
Query

ans: Case reference

115. which two items must be configured to add an external source

to the data object?

A data transform to map the application data model to the

connector
The uniform resource identifier that identifies the web service
A simulated data source to test the implementation
The authenticated information , if required by corresponding
service

ans:
The uniform resource identifier that identifies the web service
The authenticated information , if required by corresponding
service

116. You are defining an user view for the loan application . If
the loan applicant indicates there is an existing open account ,
the date account opened must before the current date.
how do you configure the case type to verify the value of date
account opened in the past?

use a picklist control

use a calendar control
use a validate rule
use when rule

ans: use a validate rule

117. How do you provide users with guidance for completing a form
and avoid need of application training?

18
send a notification to the assigned user.
Add corresponding step to the appropriate stage
Add an optional action to the case to explain the task
Add an instruction to the assignment

ans: Add an instruction to the assignment

118. A disputed transaction case records account information

using a page property.
Account information is recored at the time case is created and
does not update when the case is further processed. Account
information is stored in an external system and accessed by the
data page.
How do you configure the account information page?

Define a reference property that refers to the data page

Configure page property to refer to keyed data page
Select refer to data page on page property
Select copy from data page on page property

ans: Select copy from data page on page property

119. Once the customer login to the shopping application, it

display the list of product purchased by the customer.
what is the appropriate scope of the data page ?

Node
Requestor
Thread
System

ans: Requestor

120. In a banking application, which two options must be used

together to
present users with a set of balance transfer options only if they
elect to
transfer a balance to their credit card? (Choose two)
A. Add an action set on the layout containing the balance
transfer offers to trigger a refresh
B. Add a visible when condition on the check box for the balance
transfer election
C. Add an action set on the check box for the balance transfer
election to trigger a refresh
D. Add a visible when condition on the layout containing the
balance transfer offers

ans:
C. Add an action set on the check box for the balance transfer
election to trigger a refresh
D. Add a visible when condition on the layout containing the
balance transfer offers

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121. A reservation process allows customers to reserve a flight,
hotel room, and rental car as part
of a travel itinerary.
Which configuration displays a check box to allow users to select
travel insurance only if the itinerary
includes a flight?
A. A visible when condition applied to the check box
B. An action set applied to the check box
C. A declare expression configured for forward chaining
D. A validate rule applied to the flow action

ans: A visible when condition applied to the check box

122.You are implementing a UI form collecting job applicant

information. Users must provide
values to certain fields before submitting the form.
Which configuration adds asterisks to indicate the mandatory
fields on the form?
A. Use multiple Validate rules for each mandatory field
B. Use an Edit Validate rule to verify if each of the mandatory
properties has a value
C. Use a Validate rule to verify the mandatory fields have a
value
D. Configure the mandatory fields as Required in the section rule

ans: Configure the mandatory fields as Required in the section

rule

123. Which two usecases are supported by configuring a mobile

channel in app studio?

Grant access to application for a specific user

Set the width of application as 180 X 180 pixels
Configure a left swipe behaviour to open a message
Lock the application after 20 minutes of inactivity

ans: Configure a left swipe behaviour to open a message

Lock the application after 20 minutes of inactivity

124. Select each scenario according to the attack method.

Brute force attack / Rainbow table attack / Dictionary attack

A hacker makes attempt to crack a user password by entering all

possible combination
A hacker uses a word list of common terms to crack user password
A hacker compares each hash against a list of hashed password to
find a match that cracks a user password

ans:
A hacker makes attempt to crack a user password by entering all
possible combination - Brute force attack

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A hacker uses a word list of common terms to crack user
password - Dictionary attack
A hacker compares each hash against a list of hashed password to
find a match that cracks a user password - Rainbow table attack

125. In a credit card payment case type , you want to set the
payment amount to a minimum amount due when the user creates a
case.
how do you set the payment method?

Configure the pySetFieldDefaults data transform to set the

default value.
Configure a field validation on payment amount
configure the payment amount field to reference a minimum amount
due
Configure the payment as calculated field

ans: Configure the pySetFieldDefaults data transform to set the

default value.

126. Which two statements about data objects are true?

Data Object reuse assests from existing data objects through

inheritance
A draft data object references data type
A data object created in app studio creates a data type in Dev
studio
data Object are sourced from external system of record

ans:
Data Object reuse assests from existing data objects through
inheritance
A data object created in app studio creates a data type in Dev
studio

127. An application must validate postal codes for canadian

customers to match pattern A1A 1A1 where A represent letter and 1
represent number.
which two distinct configuration ensure that user provides a
valid postal code?

Configure a drop down control to select postal code based on city

and province
Configure the postal code field as text property with required
input field.
Configure a validate rule to test that entered postal code
conforms to required pattern.
Configure an edit validate rule to test the entered postal code
confirms required pattern

ans:
Configure an edit validate rule to test the entered postal code

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confirms required pattern

128. Which two statements are true about insights?

Insight transform data queries into sharable visualization

Visibility is always shared for insight charts
you can edit application data direclty in an insight
you can use only preconfigured fields in an insight

ans:
Insight transform data queries into sharable visualization
Visibility is always shared for insight charts

129. A travel authorization requires approvals from the requestor

manager, division VP and from account based on total amount.
which configuration satisfies use case?

cascading approval using when rules

cascading approval using reporting manager
cascading approval using authority matrix
cascading approval using workgroup manager

ans: cascading approval using authority matrix

130. Sales manager must be able to approve sales quote proposals

by email and from mobile device.
how to achieve this requirement?

Add an approve/reject step and enable email and mobile approval

Add an approve/reject step and send email step
Add an approve/reject step with mobile approval enabled and send
email step
Add an approve/reject step and enable email notifications on the
case type.

ans: Add an approve/reject step and enable email and mobile

approval

131. Medical claim must be resolved within 5 days

we must set ________ to 5 days

START
GOAL
DEADLINE
PASSED DEADLINE

ans: DEADLINE

132. Requirement states that : Loan applicants must enter their

annual salary. if the salary is above qualifying threshold the
application is automatically approved. if the salary is below
threshold applicant must identify a cosigner.

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select two configuration options that follows best practices to
meet the requirement?

A. Design a userview with an annual salary field and a section

for cosigner information. use a visible when condition to
display the cosigner information when salary is below threshold.
B. Create an assignment step for a loan officer to review
applicant annual salary and determine if cosigner is necessary
C. design a userview with an annual salary field. Create an
optional action to collect information about cosigner and assign
action to appropirate stage.
D. use collect information step with an annual salary field. use
decision shape to determine whether to advance the step to enter
cosigner information or complete the process.

ans:
A. Design a userview with an annual salary field and a section
for cosigner information. use a visible when condition to
display the cosigner information when salary is below threshold.
D. use collect information step with an annual salary field. use
decision shape to determine whether to advance the step to enter
cosigner information or complete the process.

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133. When is the case status gets updated?

At the beginning of the step

At the end of the step
After the step is processed
After the case is resolved.

ans: At the beginning of the step

134. A survey is sent to a customer via email.

How do you configure a solution to ensure the email includes the
Case ID for the survey?

Create a required field for the CaseID that must be entered by

the user.
call the data transform to copy the case ID from pyWorkPage to
the email.
Create a process using send email step allowing representatives
to quickly add the case id to the email.
use the insert property feature of the Send Email step to add the
case id when composing the message dialog.

ans: use the insert property feature of the Send Email step to
add the case id when composing the message dialog.

135. A moving company provides customers with a tool that

recommends a moving vehicle based on the number of bed rooms in

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thier current living space and whether they are planning to move
heavy furnitures like bed frames , matresses, or couches.

which two configuration is used to create a decision table?

Create a column for the recommended moving vehicle.

Create rows for the recommended moving vehicle.
Create two rows , one for the number of bed rooms and one whether
customer is moving heavy furniture.
Create two columns , one for the number of bed rooms and one
whether customer is moving heavy furniture.

ans:
Create two columns , one for the number of bed rooms and one
whether customer is moving heavy furniture.
Create rows for the recommended moving vehicle.

decision table
No of bedrooms heavy furntiure? result
if 1 Yes result1
else if 2 No result2
else if 3
else if 4

136. An internet provider has a quiz that gives customers a

recommended internet speed based on their typical internet use.
The questions differ based on the selections that the customer
makes for example whether they are recommendation for residence
or business.

Once the customer completes the quiz, how do you recommend the
internet speed?

Configure a decision table

Configure a decision tree
Configure a view with quiz questions
Configure a process with multiple decision shapes.

ans: Configure a decision table

decision table

usage? currentplan purpose recommendation?

if daily 1 GB plan residence
else if monthly 3 GB Plan business

137. To reduce scrolling on a view , you want to organize

existing content on the details display when the option is
selected as the dropdown menu.
There is no dropdown menu currently on the view.

which two configuration achieve the business requirement?

24
Configure a layout group to separate each option into individual
panels and set the layout to menu format.
Configure a disable condition (When rule )on each field to allow
access when the associated option is selected on the dropdown
list.
Configure a repeating dynamic layout with an embedded section for
each option and set the layout format to be grouped.
Configure a data relationship to select option using dropdown
list record option

ans:
Configure a layout group to separate each option into individual
panels and set the layout to menu format.
Configure a data relationship to select option using dropdown
list record option

input point:
to reduce scrolling on the page, we can use layout groups
this contains 4 options : menu, stack, tab and accordion formats.

138. ABC Bank Corp wants to create a mobile app experience for
users and CSR's for its Transaction dispute application.
of the following requirements ,which two option affects the
number of mobile app channels that you need to configure?

Mobile app supports both phone and tablets.

Customers can create only dispute cases and while CSR can create
fraud report cases.
Mobile app color palette is customized for each subisidry
The app customizes currency units and date/time format according
to the user locale.

ans:
Mobile app color palette is customized for each subisidry
Customers can create only dispute cases and while CSR can create
fraud report cases.

139. You need to test whether a user interface is suitable for

the users with visual disabilities. such as Deuteranopia ( red
green confusion)
How do you perform the task?

using the accessbililty inspector

use a screen reader extension
enable Live UI tool
unit test section rules

ans: using the accessbililty inspector

140. You need to localize correspondence into a language that is

unavailable in the pega language pack.

25
which option satisfies the requirement?

Leverage translations services SOAP calls and enable records for

translation
Configure a field value record that contains correspondence text
Create the translation file manually and include the rule in the
application ruleset.
run the localization wizard and add translations to
Translation.html

ans: run the localization wizard and add translations to

Translation.html
point : if the language pack is not available, we run the
localization wizard and convert the translation files.

142.You should consider using a field value when the list of

allowed values is
a. updated often
b. shared across all case types
c. three or fewer items
d. mostly static

ans: shared across all case types

143. Which of the following can be used in insights data?

Exportable data page

List
CSV
Interactive Chart

ans: List and Interactive charts

144. Match the following with the equivalent rules in dev studio

App studio:
User
Personas
Field
Goal and Deadline

Dev Studio:
Property
SLA
Operator ID
Access Group

ans:
User - operator ID
Personas - Access Group
Field - Property
Goal and Deadline - SLA

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145. If the Project size estimation is not set properly and MLP
does not deliver on time, to whom the escalation has to be sent?

Scrum Master
Project Delivery Leader
LSA
Deployment architect

ans: Project Delivery Leader

146. Given the below scenario:

Employee team will conduct the interview
HR Team will release the offer letter
Facilities team will set up the infrastructure required
IT team will set up the System required.
how many personas are required in this scenario?

one personas ( Employee)

Two personas ( Employee and HR)
Three personas ( Employee, HR and IT)
Four personas ( Employee, HR , IT and Facilities )

ans: Four personas ( Employee, HR, IT and facilities)

147. Sam is working on the concept of parent and child case.

Parent case data is not copied to the child case.
which of the tool will help to figure out where is the issue?

Configuration settings
Validate rule
Access group
Tracer tool.

ans: Tracer

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