Data Protection Information

Personal data is collected in order to serve Penalty Charge Notices and

enforce the parking restrictions. When the Enforcement Authority
believes that a contravention has occurred, data may be collected,
processed, shared and retained in order to carry out the performance of
a public task and fulfil our legal obligations in the following ways:

• The collation of photographic and video evidence at the time of the

alleged contravention
• To request details of the registered keeper of the vehicle at the
time of the contravention from the DVLA
Shared with APCOA Parking for administration purposes (joint
data controller with the Enforcement Authority shown on the
Penalty Charge Notice) at The Council House, Sandwell Council,

P O Box 2374, Oldbury, West Midlands,B69 3DE. The collation

and retention of all appeals and phone calls received at the
Parking Control Office, One Stop Shop Oldbury.

Data Sharing

• Shared with Enforcement Agents (bailiffs) in the event that a

Warrant of Control is issued for debt collection.
• Upon request, shared with the Police or national security
organisations to help prevent or detect crime
• Shared with the European Collection Agency in the case of a
vehicle registered outside of the UK.
• Shared with Sandwell Fraud Squad in tackling Blue Badge Fraud
and producing annual reports for government agency
• We will NOT share information with any other organisation unless
required to do so by law.

Data retention

In accordance with established retention periods for financial and legal

information, data relating to Penalty Charge Notices are kept for 6 years
plus one from the date of closure.

Your rights
In relation to the personal data which we may hold about you, you have
the right to have access, rectify or object to incorrect information. Under
Data Protection law we must verify your identity and explain to you our
reasons if we do not agree to carry out your request.

Contact and Further Information

www.sandwell.gov.uk/highwaysprivacynotices

PARKING SECTION,
P O BOX 2374,
OLDBURY
WEST MIDLANDS
B693DE

You have the right to complain to the Information Commissioner’s Office

at www.ico.org.uk