MOTO E5 Plus - EMMA - NA - XT1924-X - Service Manual - R5

Moto E Plus
(5th Generation) NA
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Lenovo Moto E (5th Generation) Plus NA

Level 2 – Service and Repair Manual
Lenovo Moto E Plus (5th Generation) NA
REVISION HISTORY
Revision Date Notes
1 05/03/2018 Initial draft.
Lenovo Confidential Restricted:

PAGE 2 Do not share without consent from Lenovo
TABLE OF CONTENTS
Revision History.................................................................................................................................. 2
List of Tables ....................................................................................................................................... 5
Table of Figures .................................................................................................................................. 5
Safety Information .............................................................................................................................. 6
Cautions and Warnings ....................................................................................................................... 6
Battery Safety Guidelines .................................................................................................................... 6
Introduction ......................................................................................................................................... 7
External Views..................................................................................................................................... 7
Main Exploded Views .......................................................................................................................... 9
Disassembly and Recovery ............................................................................................................. 12
Disassembly and Recovery Map....................................................................................................... 12
Tools Required for Disassembly ....................................................................................................... 13
SIM Tray Removal ............................................................................................................................ 15
IMEI Label Removal .......................................................................................................................... 16
Water Detection Label Inspection ..................................................................................................... 17
Battery Inlay Removal ....................................................................................................................... 18
Screw Tampering Label Inspection ................................................................................................... 28
Finger Print Sensor Flex Removal .................................................................................................... 29
Rear Housing Removal ..................................................................................................................... 30
Rear-Facing Imager Deco and Imager Lens Removal ..................................................................... 31
Vibrator Removal .............................................................................................................................. 33
Water Detection Label Inspection ..................................................................................................... 34
Side-Key Flex Removal ..................................................................................................................... 35
Factory Track ID Label Removal....................................................................................................... 37
Earpiece Speaker Removal .............................................................................................................. 38
Main PCB Removal ........................................................................................................................... 39
Side-Key Removal ............................................................................................................................ 41
Proximity Sensor Grommet Removal ................................................................................................ 42
Shield Heat Spreading Pad Removal ............................................................................................... 43
Headset Jack Grommet Removal ..................................................................................................... 44
Rear-Facing Imager Removal ........................................................................................................... 45
Rear-Facing Laser Rubber Removal ................................................................................................ 46
Front-Facing Imager Removal .......................................................................................................... 47
Front-Facing Camera Rubber Removal ............................................................................................ 48
Lower PCB and Cover Removal ....................................................................................................... 49
USB Grommet Removal .................................................................................................................... 51
Battery Removal ................................................................................................................................ 52

Main Flex Removal ........................................................................................................................... 54

Parts Refresh ..................................................................................................................................... 55
Tools Required for Parts Refresh ..................................................................................................... 55
Front Housing Cleaning .................................................................................................................... 56
Rear Housing Cleaning ..................................................................................................................... 57
Battery Inlay Cleaning ....................................................................................................................... 58
Assembly ........................................................................................................................................... 59
Assembly Map ................................................................................................................................... 59
Tools Required for Assembly ............................................................................................................ 60
Side-Key Flex and Side-Key Assembly ............................................................................................ 62
USB Grommet Assembly .................................................................................................................. 65
Lower PCB and Cover Assembly ...................................................................................................... 66
Coax Cable Assembly ....................................................................................................................... 67
Main Flex Assembly .......................................................................................................................... 68
Front-Facing Camera Rubber Assembly .......................................................................................... 70
Shield Heat Spreading Pad Assembly .............................................................................................. 71
Front-Facing Imager Assembly ......................................................................................................... 72
Rear-Facing Imager Assembly.......................................................................................................... 73
Headset Jack Grommet Assembly .................................................................................................... 74
Rear-Facing Laser Rubber Assembly ............................................................................................... 75
Proximity Sensor Grommet Assembly .............................................................................................. 76
Water Detection Label Assembly ...................................................................................................... 77
Main PCB Assembly ......................................................................................................................... 78
Factory Track ID Label Assembly ..................................................................................................... 81
Earpiece Speaker Assembly ............................................................................................................. 82
Battery Assembly .............................................................................................................................. 83
Vibrator Assembly ............................................................................................................................. 85
Rear-Facing Imager Deco and Imager Lens Assembly .................................................................... 95
Rear Housing Assembly.................................................................................................................... 96
Finger Print Sensor Flex Assembly ................................................................................................... 97
Screw Tampering Label Assembly ................................................................................................... 98
Battery Inlay Adhesive Assembly ...................................................................................................... 99
Battery Inlay Assembly.................................................................................................................... 102
IMEI Label Assembly ...................................................................................................................... 103
SIM Tray Assembly ......................................................................................................................... 104

LIST OF TABLES
Table 1. External Views Parts List ........................................................................................................ 8
Table 2. Assembly Exploded View Parts List ....................................................................................... 9
TABLE OF FIGURES
Figure 1. External Views ....................................................................................................................... 7
Figure 2. Assembly Exploded View ...................................................................................................... 9

SAFETY INFORMATION
Cautions and Warnings
Electrostatic Discharge
The phone components may be damaged by electrostatic discharge (ESD). Always use an ESD mat and ground strap
when working with internal components.
Battery Safety Guidelines

Handle Battery with care. Ensure Battery edges and surfaces are not dented or deformed. If the Battery Pack is dropped
to the floor, it may be internally damaged and must be scrapped.
Ensure all surfaces, fixtures, and phone components contacting the Battery are smooth and clean.
Ensure Battery and its insulation are not damaged (e.g. scratched, dented, punctured) prior to and throughout assembly.
Prior to assembly, ensure Battery edges and surfaces are not dented or deformed, and that fixtures and parts that will
contact the Battery are free of foreign material.
Ensure screws and screwdrivers do not contact the Battery.
Failure to adhere to Safety Critical Note(s) may increase risk of rupture, burning, or failure to function safely when used
by the customer.

INTRODUCTION
External Views
Figure 1. External Views

Table 1. External Views Parts List
Reference # Description
1 Front Housing
2 SIM Door
3 Speaker
4 FF Flash
5 Main Lens
6 Rear Facing Camera
7 Flash
8 Finger Print Sensor (FPS)
9 Rear Housing
10 Regulatory
11 Volume Key
12 Power Key

Main Exploded Views
Figure 2. Assembly Exploded View

459B
Table 2. Assembly Exploded View Parts List
Reference # Description Recovery Part

XT1924-6 TP+LCM ASSY_GR&5079AA000025 CS
1 XT1924-6 TP+LCM ASSY_BE&5079AA000024 CS YES
XT1924-6 TP+LCM ASSY_BL&5079AA000026 CS
XT1924-6 MB 2+16G_SS&6818AA000062 CS
XT1924-6 MB 3+32G_SS&6818AA000061 CS
2 XT1924-6 MB 3+32G_SS ATT&6818AA000063 CS YES
XT1924-8 MB 3+32G_SS&6818AA000064 CS
XT1924-7 MB 3+32G_SS&6818AA000066 CS
3 XT1924-6 REAR HOUSING ASSY&7601AA000040 CS YES
XT1924-6 BATTERYCOVER_GR&501110300 CS
4 XT1924-6 BATTERYCOVER_BE&501110302 CS YES
XT1924-6 BATTERYCOVER_BL&5011AA000053 CS
5 XT1924-6 FRONT CAM RUBBER&506010170 CS YES
6 XT1924-6 EARJACK RUBBER&506010093 CS
7 XT1924-6 SIDEKEY FPC&66902492 CS YES
XT1924-6 VOL_KEY_GR&50409419 CS
8 XT1924-6 VOL_KEY_BE&50409416 CS YES
XT1924-6 VOL_KEY_BL&5040AA000030 CS
XT1924-6 POW_KEY_GR&50409420 CS
9 XT1924-6 POW_KEY_BE&50409418 CS YES
XT1924-6 POW_KEY_BL&5040AA000028 CS
10 LC+Y26209646+TFOSPEAKER NO
11 MDL,CAMR,8MP,L4H7F20 OF FF 30PIN YES
12 XT1924-6 FPS METAL&50902051 CS YES


13 LC+Y66802482+MAINFPC(AWX) NO
14 LC+Y26223381+MOTOR_FPC YES
15 MDL,CAMR,12MP,L12AA00 AF 30 COB OFILM YES
XT1924-6 SIM TRAY_GR&46369223 CS
16 XT1924-6 SIM TRAY_BE&46369221 CS YES
XT1924-6 SIM TRAY_BL&5017AA000037 CS
17 ASSY,BAT,LI POLY,HE50,AMPEREX TYP5000MAH YES
18 XT1924-6 RF CABLE&52341633 CS YES
MDL,FNGRPRT,EMMA,BLK,SLVR,GRAY,KERR
19 MDL,FNGRPRT,EMMA,BLK,SLVR,MINERAL BLUE,K YES
MDL,FNGRPRT,EMMA,BLK,BLK,BLK,KERR
20 XT1924-6 SUB BOARD&6818AA000065 CS YES
21 LC+Y50309690+BCLE(SS_BLA) YES
XT1924-6 CAM DECO_GR&57200381 CS
22 XT1924-6 CAM DECO_BE&57200389 CS YES
XT1924-6 CAM DECO_BL&5015AA000009 CS
-- XT1924-6 SIDEKEY METAL&50902051 CS YES
-- XT1924-6 P-SENSOR RUBBER&506010092 CS YES
-- XT1924-6 USB RUBBER&506010094 CS YES
-- XT1924-6 LASER RUBBER&506010170 CS YES
-- XT1924-6 CAM DECO FOAM&54509591 CS NO
-- XT1924-6 FPS FOAM&54509591 CS NO
-- XT1924-6 RF CABEL TAPE&47201552 CS NO
-- LC+Y46104275+LXF_L3600_A01_SCREW_M1.4_M1 YES
-- XT1924-6 SCREW M12&46106129 YES
-- LC+Y46106115+SCREWM1.4 YES
-- XT1924-6 CAMDECO ADHENSIVE&5420AA000088 NO
-- XT1924-6 BATTCOVERADHENSIVE&5420AA000092 NO
-- XT1924-6 FPS ADHENSIVE&5420AA000094 CS NO
-- XT1924-6 DECO ADHENSIVE&5420AA000091 CS NO
-- XT1924-6 CAMLENS ADHENSIVE&5420AA000093 NO
-- XT1924-6 S-KEYFPCMETAL TAPE&5420AA000089 NO
-- XT1924-6 MOTOFPC ADHENSIVE&5420AA000090 NO
-- XT1924-6 THMPAD_POWER&5470AA000035 CS NO
-- XT1924-6 THMPAD_IC&5470AA000036 CS NO
-- XT1924-6 THMPAD_CPU&5470AA000037 CS NO
-- LC+Y5430SK000080+BAFOAM(LVHUI) NO
-- LBL, WATER, DETECT NO


-- LBL, IMEI, GHOST NO
-- TAPE, PMI-CONDUCTIVE-PAD NO
-- SCR, SCREW, M1.4X2.5X2.0, SILVER, NYLOC NO
*Refer to this table as a reference to parts listed in the Assembly section.

DISASSEMBLY AND RECOVERY

Disassembly and Recovery Map
*Shaded parts may be eligible for parts recovery.

Tools Required for Disassembly

The following tools are required to disassemble the Moto E Plus (5th Generation) NA phone.
Description Part # Picture / Drawing
Emma Generic Low Cost Inlay Remove Fixture MR-M2-001-022

Insert (Crystal)
Emma Inlay Heat Plate 3-00-U1-10000
Hot Plate --
Thin Plastic Spudger --
SIM/SD Tray Removal Tool --
Black Stick --

Torque Driver --
ph00 Bit --
Shim --
Tweezer (Metal) -- --
Tweezer (Plastic) -- --
ESD Mat -- --
Wrist Strap -- --
Gloves or Finger Collets -- --

SIM Tray Removal

NOTE
The SIM Tray can be recovered and
reused after removal.
1. Use the SIM Tray Removal pin to push into the

SIM Tray hole as shown.
2. Press the pin into the SIM Tray to make it pop-

out. Use your fingers to remove the SIM Tray.

IMEI Label Removal

NOTE
Remove the IMEI Label only if
necessary. After you remove it, you
cannot reuse it.
Use the Tweezer to remove the IMEI Label from

the SIM tray.

Water Detection Label Inspection

NOTE
If the Water Detection Label (WDL) is
activated, the phone’s warranty no longer
applies.
Inspect the Water Detection Label inside the SIM

Tray Slot for signs of activation. Use external light
if needed.

Battery Inlay Removal

Preheating for Battery Inlay Removal
ay
NOTE
Battery Inlay can be recovered and
NOTE
Battery Inlay Removal Methods A and B have the
same preheating steps, as shown below.
1. Place the Potter Lens Adhesive Heating Plate

on the Hot Plate.
// CAUTION //
Do not set the Hot Plate temperature higher than
80 °C (176 °F). Damage to the phone may occur.
2. Set the Hot Plate to 80 °C (176 °F).
NOTE
Preheating with an oven is also acceptable if the
oven is set to the same temperature.
3. Place the phone in the Heating Plate, with the

Battery Inlay side down.
4. Wait 10 minutes for the Battery Inlay Adhesive

to warm up.

5. Remove the phone from the Heating Plate or

the oven.
// CAUTION //
Wear protective gloves when handling heated
phones.
NOTE
Perform the Battery Inlay removal procedure
before the phone starts to cool off.

Battery Inlay Removal Method A

1. Use the 3 mm Allen Wrench to loosen the
screws holding the side rails on the Battery
Inlay Fixture. Do not remove the rails.
2. Use the 3 mm Allen Wrench to remove the 2

center screws.
3. Orient the Battery Inlay Removal Insert in

relation to the Battery Inlay Removal Fixture as
shown. Place the Insert in the Battery Inlay
Removal Fixture.
4. Use the 3 mm Allen Wrench on the 2 center

screws to tighten the Battery Inlay Removal
Insert into position.

5. Slide both side rails on the Battery Inlay Fixture

firmly against the Battery Inlay Insert. Use the
3 mm Allen Wrench to tighten the 4 outside
screws on the underside of the Battery Inlay
Fixture.
6. Follow preheating steps described on Page 18.
7. Slide the phone into the Battery Inlay Fixture

as shown. Center the phone in the Fixture.
8. Place the alignment pin into the Headset Jack

opening as shown.
9. Press down on the Battery Inlay Fixture handle

to bring the suction cups in contact with the
Battery Inlay. Make sure all suction cups are
attached to the Battery Inlay.
// CAUTION //
Use care when pressing down on the Battery
Inlay Fixture handle. Damage to the phone may
occur.

NOTE
Begin this step before the phone starts to cool
off.
10. As the Battery Inlay begins to release from the

phone, use the Thin Plastic Spudger to gently
pry the inlay as shown.
// CAUTION //
Do not insert the Thin Plastic Spudger more than
10 mm to prevent damaging internal
components.
11. As the Battery Inlay begins to release from the

phone, use the Thin Plastic Spudger to gently
pry the Inlay as shown.
// CAUTION //
Use care to prevent damage to the FPS Flex.
// CAUTION //
Use care not to bend the Battery Inlay. Damage
to the phone may occur.
12. When the adhesive has been sufficiently

loosened or has been cut, use the handle on
the Battery Inlay Removal Fixture to open the
phone.

13. Use the Thin Plastic Spudger to break the

suction on the suction cups attached to the
Battery Inlay.
14. Use the Thin Plastic Spudger to break the

suction on the suction cups attached to the
Battery Inlay. You may need to repeat this
process on some suction cups.
15. After all the suction cups have been released,

remove the alignment pin from the Headset
Jack as shown.
16. Carefully slide the phone out of the Battery

Inlay Removal Fixture.

17. Carefully lift the Battery Inlay from the Rear

Housing.

Battery Inlay Removal Method B

1. Follow preheating steps described on page18.
2. Use a Suction Cup tool to hold the Battery

Inlay firmly and create a gap between the
Battery Inlay and the phone.
3. Use the Shim to disengage the Battery Inlay

from the all sides of the Rear Housing.
// CAUTION //
Do not insert the Shim more than 10 mm to
prevent damaging internal components.
4. Use the Shim to loosen or cut the adhesive

holding the Battery Inlay. If necessary, reheat
the phone as you work your way around the
edges of the phone.
// CAUTION //
Use care not to bend the Battery Inlay. Damage
to the phone may occur.

5. Use the Shim to disengage the Battery Inlay in

the direction shown.
6. Carefully lift the Battery Inlay from the Rear

Housing.

Battery Inlay Removal Completion
NOTE
Finger Print Sensor Deco cannot be
recovered and reused.
1. Use the flat end of the Black Stick to remove

the Finger Print Sensor Deco from the Battery
Inlay.
2. Remove the Battery Inlay from the Rear

Housing.

Screw Tampering Label Inspection

NOTE
If a Screw Tampering Label is damaged, the
phone’s warranty no longer applies.
Inspect the Screw Tampering Labels located on

the top-right corner of the Rear Housing as shown.
Verify they are correctly placed and examine them
for signs of tampering.

Finger Print Sensor Flex Removal

NOTE
The Finger Print Sensor Flex can be
recovered and reused after removal.
1. Use the Torque Driver to loosen the 2 screws

holding the rails on the Finger Print Sensor Flex
Shield as shown.
2. Use the Tweezer to remove the Finger Print

Sensor Flex Shield as shown.
3. Use flat end of the Black Stick to remove the

Finger Print Sensor Flex.

Rear Housing Removal

NOTE
The Rear Housing can be
recovered and reused after
removal.
1. Use the Torque Driver to loosen the screws

holding the Rear Housing as shown.
2. Use the Shim to lift up the Rear Housing. Lift

up along the edges of the phone.
// CAUTION //
Do not insert the Shim more than 1 mm to
prevent damaging internal components.
3. Use your fingers to carefully lift the Rear

Housing.

Rear-Facing Imager Deco and Imager Lens Removal

NOTE
Rear-Facing Imager Deco and
Imager Lens cannot be recovered
and reused.
// CAUTION //
Do not set the Hot Plate temperature higher
than 80 °C (176 °F). Damage to the phone
may occur.
NOTE
Preheating with an oven is also acceptable if
the oven is set to the same temperature.
2. Place the Rear Housing on the Heating Plate

as shown.
3. Wait 5 minutes for the adhesive to warm up.

the oven.
// CAUTION //
components.
NOTE
Perform the removal procedure before the
Rear Housing starts to cool off.

5. Use the pointed end of the Black Stick to

push the Rear-Facing Imager Lens from the
Rear-Facing Imager Deco.
6. Use the Shim to lift the Imager Lens from the

pocket on the Rear-Facing Imager Deco as
shown.

Vibrator Removal
NOTE
Remove the Vibrator only if
cannot reuse it.
1. Use the flat end of the Black Stick to

disengage the Vibrator from the pocket in
Rear Housing as shown.
2. Use your fingers to pull the Vibrator FPC off

the Rear Housing as shown.

Water Detection Label Inspection

NOTE
If the Water Detection Label (WDL) is
activated, the phone’s warranty no longer
applies.
Inspect the WDL, which is visible on the Main PCB

as shown. Examine it for signs of activation.

Side-Key Flex Removal

NOTE
The Side-Key Flex can be recovered
and reused after removal.
1. Use the Tweezer to remove the Kapton Tape

holding the Side-Key Flex to the Main PCB
as shown.
2. Use the Shim or Thin Plastic Spudger to

open the ZIF Connector door holding the
Side-Key Flex as shown.
3. Use the Tweezer to disengage the Side-Key

Flex from the ZIF Connector as shown.
4. Use the Shim to pry the Side-Key Flex from

the side of Rear Housing as shown.

5. Use the Tweezer to separate the Side-Key

from the recess in the side of the Rear
Housing as shown.

Factory Track ID Label Removal

NOTE
517B
Remove the Factory Track ID Label

only if it is defective or damaged. After
you remove it, you cannot reuse it. You
will need to reprint and place a new
label.
Use the Tweezer to remove the Factory Track ID

Label from the CPU shield on the PCB.

Earpiece Speaker Removal

517BNOTE
Remove the Earpiece Speaker only if it
is defective or damaged.
1. Use the Shim to disengage the Earpiece

Speaker from the pocket on the Front Housing.
2. Remove the Earpiece Speaker from the Rear

Housing.

Main PCB Removal

NOTE
The Main PCB can be recovered and
1. Use the Shim to remove the Battery Flex BtB

Connector from the pocket on the Rear
Housing.
2. Use the Shim to disengage the Display Flex

BtB Connector from the Main PCB.
3. Use the Shim to disengage the Main PCB

BtB Connector from the Main PCB.
4. Use the Plastic Tweezer to disengage the 2

Coax Cables Connectors from the Main PCB.

5. Use the Torque Driver to loosen the 2 screws

holding the Main PCB as shown.
6. Use the flat end of the Black Stick to lift the

Main PCB.
7. Remove the Main PCB from the Front

Housing.

Side-Key Removal
NOTE
The Side-Key can be recovered
1. Use the Tweezer to separate and remove the

Side-Key Metal from the Front Housing as
shown.
2. Use the Tweezer to disengage the Volume-

Key as shown.
3. Use the Tweezer to disengage the Power

Key as shown.

Proximity Sensor Grommet Removal

NOTE
517B
The Proximity Sensor Grommet can

be recovered and reused after
removal.
Use the Tweezer to remove the Proximity Sensor

Grommet from the Main PCB.

Shield Heat Spreading Pad Removal

NOTE
Remove the Shield Heat Spreading
Pad only if necessary. After you
remove it, you cannot reuse it.
Use the Tweezer to remove the Shield Heat

Spreading Pad from the Main PCB as shown.

Headset Jack Grommet Removal

NOTE
517B
The Headset Jack Grommet can be

Use the Tweezer to remove both side of the

Headset Jack Grommet from the Main PCB.

Rear-Facing Imager Removal

NOTE
The Rear-Facing Imager can be
1. Use the Thin Plastic Spudger to disengage

the Rear-Facing Imager BtB Connector from
the Main PCB.
2. Use your fingers to lift the Rear-Facing

Imager from the opening in the Main PCB.

Rear-Facing Laser Rubber Removal

NOTE
The Rear-Facing Laser Rubber can
be recovered and reused after
removal.
Use the Tweezer to lift the Rear-Facing Laser

Rubber from the Main PCB.

Front-Facing Imager Removal

NOTE
The Front-Facing Imager can be
recovered and reused after
removal.
1. Use the Shim to disengage the Front-Facing

Imager from the Main PCB as shown.
2. Use your fingers or the Tweezer to remove

the Front-Facing Imager from the Main PCB.

Front-Facing Camera Rubber Removal

NOTE
Remove the Front-Facing Camera
Rubber only if necessary. After you
remove it, you cannot reuse it.
1. Use the Tweezer to remove the Front-Facing

Camera Rubber as shown.

Lower PCB and Cover Removal

NOTE
The Lower PCB can be recovered
1. Use the Shim to disengage all the Main Flex

BtB Connector from the Lower PCB.
2. Use the Plastic Tweezer to remove the Coax

Cable Connectors from the Lower PCB.
3. Use the Torque Driver to disengage the 2

M1.4 screws from the Front Housing.
4. Use the pointed end of the Black Stick to

remove the Lower PCB from the Front
Housing.

5. Use your fingers to remove the Lower PCB

from the Front Housing.

USB Grommet Removal

NOTE
The USB Grommet can be recovered
Use the Tweezer to lift the USB Grommet from the

Lower PCB as shown.

Battery Removal
/// WARNING /// // CAUTION //
Failure to adhere to Safety Critical Note(s) may Handle the Battery Pack with care. If dropped to the
increase risk of rupture, burning, or failure to floor, it may be internally damaged and must be
function safely when used by the customer. scrapped.
Refer to the Battery Safety Guidelines.
Ensure Battery and its insulation are not damaged (e.g.
scratched, dented, punctured) prior to and throughout
assembly.
Prior to assembly, ensure Battery edges and surfaces
are not dented or deformed, and that fixtures and parts
that will contact the Battery are free of foreign material.
Ensure screws and screwdrivers do not contact the
Battery.
517BNOTE
Battery cannot be recovered and
reused.
// CAUTION //
Do not set the Hot Plate temperature higher than
80 °C (176 °F). Damage to the phone may
occur.
NOTE
Preheating with an oven is also acceptable if the
oven is set to the same temperature.
2. Place the phone in the Heating Plate, with the

Display side down.
3. Wait 10 minutes for the adhesive to warm up.


the oven.
// CAUTION //
phones.
NOTE
Perform the Display removal procedure before
the phone starts to cool off.
NOTE
Remove the Battery only if
cannot reuse it.
5. Use the Thin Plastic Spudger to cut the

adhesives underneath the Battery.
6. Use your fingers to carefully lift the Battery.
7. Use the Tweezer to peel off the Battery Foam

on the bottom side of the Battery as shown.

Main Flex Removal

NOTE
Remove the Main Flex only if
cannot reuse it.
Use your fingers to peel off the Main Flex from the
Front Housing as shown.

PARTS REFRESH
Tools Required for Parts Refresh
The following tools are required for parts refresh of the Moto E Plus (5th Generation) NA phone.
Description Part # Image
Black Stick --
Plastic Tweezer -- --
ESD Mat -- --
Wrist Strap -- --
Isopropyl (ISP) Alcohol -- --
Cotton Swabs -- --
Cleaning Pads -- --

Front Housing Cleaning

1. Use Isopropyl (ISP) Alcohol and the flat end
of the Black Stick to remove any excess
adhesive from where the Battery was
attached to the Rear Housing.
2. Use ISP Alcohol and the flat end of the Black

Stick to remove any excess adhesive from
where the Main Flex is attached to the Rear
Housing.
3. Use ISP Alcohol and the flat end of the Black

Stick remove any excess adhesive from
where the Display and attaches to the Rear
Housing.

Rear Housing Cleaning

1. Use the Cotton Swabs with ISP Alcohol to
remove all the adhesives on front side of the
Rear Housing.
2. Use the Cotton Swabs with ISP Alcohol to

remove all the adhesives on back side of the
Rear Housing.

Battery Inlay Cleaning

Use the Cotton Swabs with ISP Alcohol to remove
any remaining adhesive from where the Rear-
Facing Camera Lens attaches to the Battery
Cover.

ASSEMBLY
Assembly Map

Tools Required for Assembly

The following tools are required to assemble the Moto E Plus (5th Generation) NA phone.
Black Stick --
ph00 Bit (Adjustable) --
3 mm Allen Wrench --
Torque Driver --
Fixture Press 19501980
Emma Inlay Alignment and Press 3-00-T9-10000
Emma Inlay Heating Plate 3-00-U1-10000 --

Manual Roller 99901103
Battery Roller Press and Plate MR-M5-001
Moto E5 Plus Inserts MR-M2-001-022
Micro USB Data Cable SKN6443A --

Tweezer (Metal) -- --
Tweezer (Plastic) -- --

Side-Key Flex and Side-Key Assembly

Description Reference #
XT1924-6 TP+LCM ASSY_BE&5079AA000024 CS 1
XT1924-6 VOL_KEY_GR&50409419 CS
XT1924-6 VOL_KEY_BE&50409416 CS 8
XT1924-6 VOL_KEY_BL&5040AA000030 CS
XT1924-6 POW_KEY_GR&50409420 CS
XT1924-6 POW_KEY_BE&50409418 CS 9
XT1924-6 POW_KEY_BL&5040AA000028 CS
XT1924-6 S-KEYFPCMETAL TAPE&5420AA000089 --
XT1924-6 SIDEKEY METAL&50902051 CS --
1. Place the Side-Key Flex in the pocket as

shown.
2. Use the Tweezer to secure the Side-Key Flex

into the pocket.

3. Use the Tweezer to place the Volume-Key

Frame as shown.
4. Use the Tweezer to insert the Power Key in

place.
5. Use the Tweezer to stick the adhesive on the

Side-Key Metal as shown.
6. Use the Tweezer to insert the Side-Key Metal

into the gaps on the Volume and Power keys
as shown.

7. Use the Plastic Tweezer to press the Side-

Key Metal to secure it firmly in the Front
Housing.

USB Grommet Assembly

XT1924-6 SUB BOARD&6818AA000065 CS 20
XT1924-6 USB RUBBER&506010094 CS --
Use the Tweezer to place the USB Grommet on

the Lower PCB as shown.

Lower PCB and Cover Assembly

XT1924-6 SUB BOARD&6818AA000065 CS 20
1. Place the Lower PCB into the pocket on the

Front Housing.
2. Use the Torque Driver to tighten the 2 M1.4

screws (0.75+-0.05 kg/cm).

Coax Cable Assembly

XT1924-6 RF CABLE&52341633 CS 18
XT1924-6 SUB BOARD&6818AA000065 CS 20
1. Use the Plastic Tweezer to place the two

Coax Cables on the Lower PCB.
2. Use the Tweezer to place the adhesive for

the Coax Cables on the location on Front
Housing as shown.
3. Use fingers to place the Coax Cables firmly.

Main Flex Assembly

LC+Y66802482+MAINFPC(AWX) 13
1. Peel the Main Flex from the carrier.
2. Use fingers to carefully place the Main Flex

onto the Front Housing, sticky side down.
3. Be sure the printing on the Main Flex is

oriented in relation to the Front Housing as
shown. The word Main should be near the
Main PCB.
4. Use a fingertip to secure the Main Flex to the

Front Housing.

5. Use fingers to connect the Main Flex to the

Lower PCB.

Front-Facing Camera Rubber Assembly

XT1924-6 FRONT CAM RUBBER&506010170 CS 5
Use the Tweezer to place the Front-Facing

Camera Rubber as shown.

Shield Heat Spreading Pad Assembly

XT1924-6 MB 2+16G_SS&6818AA000062 CS
XT1924-6 MB 3+32G_SS&6818AA000061 CS
XT1924-6 MB 3+32G_SS ATT&6818AA000063 CS 2
XT1924-8 MB 3+32G_SS&6818AA000064 CS
XT1924-7 MB 3+32G_SS&6818AA000066 CS
XT1924-6 THMPAD_POWER&5470AA000035 CS
-
XT1924-6 THMPAD_IC&5470AA000036 CS
]-
XT1924-6 THMPAD_CPU&5470AA000037 CS
Use the Tweezer to place the Shield Heat

Spreading Pad on the Main PCB as shown.

Front-Facing Imager Assembly

XT1924-6 MB 2+16G_SS&6818AA000062 CS
XT1924-6 MB 3+32G_SS&6818AA000061 CS
XT1924-6 MB 3+32G_SS ATT&6818AA000063 CS 2
XT1924-8 MB 3+32G_SS&6818AA000064 CS
XT1924-7 MB 3+32G_SS&6818AA000066 CS
XT1924-6 FRONT CAM RUBBER&506010170 CS 5
1. Use fingers to place the Front-Facing Imager

on the Main PCB as shown.
2. Use fingers to secure the Front-Facing

Imager on the Main PCB as shown.

Rear-Facing Imager Assembly

XT1924-6 MB 2+16G_SS&6818AA000062 CS
XT1924-6 MB 3+32G_SS&6818AA000061 CS
XT1924-6 MB 3+32G_SS ATT&6818AA000063 CS 2
XT1924-8 MB 3+32G_SS&6818AA000064 CS
XT1924-7 MB 3+32G_SS&6818AA000066 CS
MDL,CAMR,8MP,L4H7F20 OF FF 30PIN 11
1. Use fingers to place the Rear-Facing Imager

on the Main PCB.
2. Use fingers to secure the Rear-Facing Imager

on the Main PCB as shown.

Headset Jack Grommet Assembly

XT1924-6 MB 2+16G_SS&6818AA000062 CS
XT1924-6 MB 3+32G_SS&6818AA000061 CS
XT1924-6 MB 3+32G_SS ATT&6818AA000063 CS 2
XT1924-8 MB 3+32G_SS&6818AA000064 CS
XT1924-7 MB 3+32G_SS&6818AA000066 CS
XT1924-6 EARJACK RUBBER&506010093 CS 6
Use the Tweezer to place the Headset Jack

Grommet on the Main PCB as shown.

Rear-Facing Laser Rubber Assembly

XT1924-6 MB 2+16G_SS&6818AA000062 CS
XT1924-6 MB 3+32G_SS&6818AA000061 CS
XT1924-6 MB 3+32G_SS ATT&6818AA000063 CS 2
XT1924-8 MB 3+32G_SS&6818AA000064 CS
XT1924-7 MB 3+32G_SS&6818AA000066 CS
XT1924-6 LASER RUBBER&506010170 CS --
Use the Tweezer to place the Rear-Facing Laser

Rubber on the Main PCB.

Proximity Sensor Grommet Assembly

XT1924-6 MB 2+16G_SS&6818AA000062 CS
XT1924-6 MB 3+32G_SS&6818AA000061 CS
XT1924-6 MB 3+32G_SS ATT&6818AA000063 CS 2
XT1924-8 MB 3+32G_SS&6818AA000064 CS
XT1924-7 MB 3+32G_SS&6818AA000066 CS
XT1924-6 P-SENSOR RUBBER&506010092 CS --
Use the Tweezer to place the Proximity Sensor

Grommet on the Main PCB as shown.
NOTE
Press down the Proximity Sensor Grommet for 5
seconds to secure it firmly on the Main PCB.

Water Detection Label Assembly

XT1924-6 MB 2+16G_SS&6818AA000062 CS
XT1924-6 MB 3+32G_SS&6818AA000061 CS
XT1924-6 MB 3+32G_SS ATT&6818AA000063 CS 2
XT1924-8 MB 3+32G_SS&6818AA000064 CS
XT1924-7 MB 3+32G_SS&6818AA000066 CS
LBL, WATER, DETECT --
1. Use the Tweezer to place the Water

Detection Label on the Front-Facing Flash
FPC as shown.
2. Use the Tweezer to place the Water

Detection Label on the Lower PCB in the
location shown.
3. Press down the Water Detection Label for 5

seconds to secure it.

Main PCB Assembly

XT1924-6 MB 2+16G_SS&6818AA000062 CS
XT1924-6 MB 3+32G_SS&6818AA000061 CS
XT1924-6 MB 3+32G_SS ATT&6818AA000063 CS 2
XT1924-8 MB 3+32G_SS&6818AA000064 CS
XT1924-7 MB 3+32G_SS&6818AA000066 CS
XT1924-6 RF CABLE&52341633 CS 18
1. Use fingers to place the Main PCB in the

pocket of the Front Housing as shown.
2. Use the Plastic Tweezer to connect the Coax

Cable Connector to the Main PCB as shown.
3. Make sure the Coax Cable is firmly secured in

the pocket.

4. Use the Plastic Tweezer to place the Side-

Key Flex on the Main PCB as shown.
5. Use the Plastic Tweezer to secure the Side-

Key Flex into the ZIF Connector door on the
Main PCB.
6. Use the Tweezer to secure the Kapton Tape

to hold the Side-Key Flex on the Main PCB as
shown.
7. Secure the Display Flex BtB Connector and

Main PCB BtB Connector to the Main PCB.

8. Use the Torque Driver to tighten the 2 M1.4

screws (0.75+-0.05 kg/cm).

Factory Track ID Label Assembly

XT1924-6 MB 2+16G_SS&6818AA000062 CS
XT1924-6 MB 3+32G_SS&6818AA000061 CS
XT1924-6 MB 3+32G_SS ATT&6818AA000063 CS 2
XT1924-8 MB 3+32G_SS&6818AA000064 CS
XT1924-7 MB 3+32G_SS&6818AA000066 CS
Use the Tweezer to place the Factory Track ID

Label on the CPU Shielding Cover on the Main
PCB as shown.

Earpiece Speaker Assembly

XT1924-6 MB 2+16G_SS&6818AA000062 CS
XT1924-6 MB 3+32G_SS&6818AA000061 CS
XT1924-6 MB 3+32G_SS ATT&6818AA000063 CS 2
XT1924-8 MB 3+32G_SS&6818AA000064 CS
XT1924-7 MB 3+32G_SS&6818AA000066 CS
LC+Y26209646+TFOSPEAKER 10
1. Use the Tweezer to place the Earpiece

Speaker carefully on the Front Housing.
2. Make sure the Copper Contacts on the

Earpiece Speaker are oriented as shown.
3. Press down on the Earpiece Speaker for 5

seconds to secure it to the Front Housing.

Battery Assembly
LC+Y5430SK000080+BAfoam(LVHUI) --
XT1924 TP+LCM ASSY_GR&5079AA000015 CS
XT1924 TP+LCM ASSY_GL&5079AA000014 CS 2
XT1924 TP+LCM ASSY_BL&5079AA000017CS
LY,HE50,AMPEREX TYP5000MAH 19
// CAUTION //
NOTE
Handle the Battery Pack with care. If dropped to the
Use the fixture to assemble the Battery. floor, it may be internally damaged and must be
scrapped.
Ensure Battery and its insulation are not damaged (e.g.
/// WARNING /// scratched, dented, punctured) prior to and throughout
assembly.
Failure to adhere to Safety Critical Note(s)
Prior to assembly, ensure Battery edges and surfaces
may increase risk of rupture, burning, or
are not dented or deformed, and that fixtures and parts
failure to function safely when used by the
that will contact the Battery are free of foreign material.
customer. Refer to the Battery Safety
Guidelines. Ensure screws and screwdrivers do not contact the
Battery.
1. Use the Tweezer to place the Battery Foam on

the bottom side of the Battery.
2. Peel 4 Battery Adhesives from the carrier.
3. Place the Battery Adhesives on the Front

Housing as shown.

4. Use fingers to place the Battery on the Front

Housing as shown.
5. Use fingers to secure the Battery on the Front

Housing as shown.
Method A
Use the Manual Roller to roll over the Battery for 10
cycles to secure the Battery on the Front Housing.
NOTE
For each cycle roll the Manual Roller from top to
bottom of the Battery and vice versa.
NOTE
Each cycle should last for 3 seconds and the
Manual Roller pressure should be around 150N.

Method B
1. Go to
https://sites.google.com/a/motorola.com/motos
ervice-external/lmst-features/fixture-validation
2. Install and open the LMST software.
3. Login with user credentials in LMST.
4. Look for Fixture validation use cases and click

on it.
5. Press the Power up and Volume down keys at

the same time. Use the Volume up/down keys
to select “Factory Mode” to turn on the device
in Factory Mode.
6. Factory Mode appears on the screen.

7. Plug the Micro USB Data Cable into the

computer, and then into the phone.
8. The device will display a pop-up to enable the

USB debugging. If not, enable the USB
debugging from the device setting.
9. Click on the device (right side of LMST). Select

the carrier and model name if device is not
recognized by LMST.

10. If the device is recognized by LMST, it will

display ‘Ready’ button. Click on ‘Ready’ button.

11. Start the test after clicking on ‘Start’ button
12. Proceed with next steps before selecting ‘OK.’
13. Slide the phone into the Insert and ensure that
it aligns with the end of the Insert.

14. Place the Press plate by using the pins as

guides.
15. Screw two “Steel Socket Head Screw M4 x 0.7

mm Thread, 8 mm Long” screws into the Insert
as shown (the screws function as alignment to
rail.)
16. Tow-in the Insert, align the screws to the holes

and secure it to the rail.

17. Ensure the fixture is well grounded and

relocate the back handle if left handed.
18. Click ‘OK’ on the LMST screen.
19. Scan or enter the fixture barcode.

20. Click ‘Ok.’
21. Follow next steps.
22. Firmly grab both handles as shown.
/// WARNING ///

Make sure that the phone is oriented
straight in the fixture. For successful press
the phone cannot be tilted.

23. Roll in and out until “Rolling 1” passes on

LMST screen.
24. Repeat previews steps until “Rolling 2” passes

on LMST screen.
25. Once test is complete, it will display result as

Pass or Fail.
26. Disconnect USB cable from the phone.

27. Remove phone from the fixture.
28. Use fingers to connect the Battery Connector

to the Main PCB.

Vibrator Assembly
XT1924-6 REAR HOUSING ASSY&7601AA000040 CS 3
LC+Y26223381+MOTOR_FPC 14
1. Use fingers to place the Vibrator on the Rear

Housing as shown.
2. Press down on the Vibrator for 5 seconds to

secure it to the Rear Housing.

Rear-Facing Imager Deco and Imager Lens Assembly

LC+Y50309690+BCLE(SS_BLA) 21
XT1924-6 CAM DECO_GR&57200381 CS
XT1924-6 CAM DECO_BE&57200389 CS 22
XT1924-6 CAM DECO_BL&5015AA000009 CS
XT1924-6 CAM DECO FOAM&54509591 CS --
1. Use the Tweezer to hold the Rear-Facing

Imager Deco.
2. Use the Tweezer to place the Camera Deco

Foam on the Rear-Facing Imager Deco.
3. Use the Tweezer to place the Rear-Facing

Imager Deco into the pocket on the Rear
Housing as shown.
4. Press down for 5 seconds to secure it to the

Rear Housing.

Rear Housing Assembly

1. Use fingers to place the top part of the Rear

Housing gently as shown.
2. Use the Torque Driver to tighten the screws

(0.75+-0.05 kg/cm).
3. Press down the Rear Housing to secure it

firmly.

Finger Print Sensor Flex Assembly

XT1924-6 FPS METAL&50902051 CS 12
MDL,FNGRPRT,EMMA,BLK,SLVR,GRAY,KERR
MDL,FNGRPRT,EMMA,BLK,SLVR,MINERAL BLUE,K 19
MDL,FNGRPRT,EMMA,BLK,BLK,BLK,KERR
1. Use fingers to secure the Finger Print Sensor

Flex on the Main PCB through the gap on the
Rear Housing as shown.
2. Use the Tweezer to place the Finger Print

Sensor Flex Shield as shown.
3. Use Torque Driver to tighten the screws (0.75+-

0.05 kg/cm).
517BNOTE
Use the screws as shown in the image.

Screw Tampering Label Assembly

Place the Screw Tampering Label on the screw on

the top-right of the Rear Housing as shown.

Battery Inlay Adhesive Assembly

XT1924-6 BATTERYCOVER_BE&501110302 CS 4
XT1924-6 BATTCOVERADHENSIVE&5420AA000092 --
1. Use Cotton Swabs and ISP Alcohol to clean
the Battery Inlay bonding ledge. The Battery
Inlay bonding ledge is highlighted in the
photo.
1616B // CAUTION //
Battery Inlay bonding surface cleaning is
critical to the phone’s water resistance. You
must thoroughly clean the surface with ISP
Alcohol and allow it to dry completely.
2. Wait for the ISP Alcohol to dry completely.
3. Repeat the steps for 1-2 more times.
1616B // CAUTION //
The Battery Inlay will not adhere to the
Housing if the Cotton Swabs are reused. The
Cotton Swabs may be used for 2 applications
of the same chemical, but then must be
discarded.
4. Secure the Battery Inlay Adhesive on the

Fixture (3-00-T9-10000), aligning with the two
pins as shown.

5. Secure the Battery Inlay on the top part of the

Fixture (3-00-T9-10000) with the four clips as
shown.
6. Install the two shown parts of the Fixture (3-

00-T9-10000) onto the Press.
7. Press down the Fixture handle for 5 seconds

to secure the Adhesive on the Battery Inlay.
8. Take the Battery Inlay out of the Fixture.

9. Use the plastic Tweezer to place the Rear

Facing Camera Deco adhesive on the
location shown.
10. Use the plastic Tweezer to place the Finger

Print Sensor adhesive on the location shown.

Battery Inlay Assembly

XT1924-6 BATTERYCOVER_BE&501110302 CS 4
1. Secure the Battery Inlay with Adhesive on the

top part of the Fixture (3-00-T9-10000) with
the four clips as shown.
2. Install these shown parts of the Fixture (3-00-

T9-10000) onto the Press and insert the
phone into the fixture.
3. Press the Fixture Press down for 5 seconds

to secure the Battery Inlay firmly on the
phone.
4. Remove the phone from the fixture.

IMEI Label Assembly

XT1924-6 SIM TRAY_BE&46369221 CS 16
LBL,IMEI --
1. Peel the IMEI Label from the liner.
2. Use the Tweezer to secure the IMEI Label on

the SIM Door in the location shown.

SIM Tray Assembly

XT1924-6 SIM TRAY_BE&46369221 CS 16
1. Use fingers to insert the SIM Tray in the SIM

Tray opening in the phone.
2. Use fingers to press the SIM Tray until it

secures into the transceiver.


MOTO E5 Plus - EMMA - NA - XT1924-X - Service Manual - R5

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MOTO E5 Plus - EMMA - NA - XT1924-X - Service Manual - R5

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Moto E Plus

Lenovo Moto E (5th Generation) Plus NA

Lenovo Confidential Restricted:

Lenovo Confidential Restricted:

Main Flex Removal ........................................................................................................................... 54

Lenovo Confidential Restricted:

Lenovo Confidential Restricted:

Battery Safety Guidelines

Lenovo Confidential Restricted:

Figure 1. External Views

Lenovo Confidential Restricted:

Table 1. External Views Parts List

Lenovo Confidential Restricted:

Main Exploded Views

Figure 2. Assembly Exploded View

Table 2. Assembly Exploded View Parts List

Reference # Description Recovery Part

Lenovo Confidential Restricted:

Reference # Description Recovery Part

Lenovo Confidential Restricted:

Reference # Description Recovery Part

Lenovo Confidential Restricted:

DISASSEMBLY AND RECOVERY

Lenovo Confidential Restricted:

Tools Required for Disassembly

Description Part # Picture / Drawing

Emma Generic Low Cost Inlay Remove Fixture MR-M2-001-022

Emma Inlay Heat Plate 3-00-U1-10000

Thin Plastic Spudger --

SIM/SD Tray Removal Tool --

Lenovo Confidential Restricted:

Description Part # Picture / Drawing

Lenovo Confidential Restricted:

SIM Tray Removal

1. Use the SIM Tray Removal pin to push into the

2. Press the pin into the SIM Tray to make it pop-

Lenovo Confidential Restricted:

IMEI Label Removal

Use the Tweezer to remove the IMEI Label from

Lenovo Confidential Restricted:

Water Detection Label Inspection

Inspect the Water Detection Label inside the SIM

Lenovo Confidential Restricted:

Battery Inlay Removal

1. Place the Potter Lens Adhesive Heating Plate

2. Set the Hot Plate to 80 °C (176 °F).

3. Place the phone in the Heating Plate, with the

4. Wait 10 minutes for the Battery Inlay Adhesive

Lenovo Confidential Restricted:

5. Remove the phone from the Heating Plate or

Lenovo Confidential Restricted:

Battery Inlay Removal Method A

2. Use the 3 mm Allen Wrench to remove the 2

3. Orient the Battery Inlay Removal Insert in

4. Use the 3 mm Allen Wrench on the 2 center

Lenovo Confidential Restricted:

5. Slide both side rails on the Battery Inlay Fixture

6. Follow preheating steps described on Page 18.

7. Slide the phone into the Battery Inlay Fixture

8. Place the alignment pin into the Headset Jack

9. Press down on the Battery Inlay Fixture handle

Lenovo Confidential Restricted:

10. As the Battery Inlay begins to release from the