Setting Up Your Ingenico Lane 5000

Step 1: Onboard Lane 5000 Serial Number in Ingenico

For the Lane 5000 to communicate with Ingenico, download necessary software, and properly track
transactions to the merchant location, it must be onboarded into Ingenico’s portal.

1. Provide device’s 24-digit serial number to help desk via ZenDesk for data entry into Ingenico
portal. The serial number can be found in two locations:
a. On the outside of the box, the lower right hand value.

b.
2. On the back of the terminal underneath the clip. Slide the clip off and locate on the label.

a.
3. Once help desk has confirmed that the device serial number has been onboarded with Ingenico,
you can proceed with the next steps.

Step 2: Connecting Your Ingenico Device to Wi-Fi.

1. After the Ingenico device has powered on displaying “Lane closed”, punch in 2634 on your
Ingenico device and press the “F” key to access the menu.
2. Select control panel.
3. Select terminal settings.
4. Select communication means.
5. Select Wi-Fi. (Be sure that it is highlighted, signifies that it is on)
6. Select Scan Networks.
7. Select Dickeys Wi-Fi and enter password. (DW is the only network that should be used)
8. Press Green circle button
9. Select status then display. Next to state, you should see Connected. If you see disconnected
follow step 10.
10. Only complete if Wi-Fi did not connect properly. Select Advanced options, select My networks
and you should see the name of your Wi-Fi and a wrong password. Select delete all networks
and retry step 7.
 11. Press the red button twice.
12. Pull power cord and plug back in to reboot device.
13. Press the 0 four times to get the IP address. (You will need this to connect your iPad to the
Ingenico device)

Step 3: Downloading Dickeys Package to Your Ingenico Device via Estate Manager
1. While on the home page, display reads “Lane closed”, punch in 2634 on your Ingenico device
and press the “F” key to access the menu.
2. Select TDA
3. Select configuration.
4. Select TMS settings.
5. Select TMS Server.
6. Select TMS URL.
7. Select Edit.
a. Enter mcmem.roamdata.com
8. Select Green circle to save changes
9. Select Red X twice
10. Select TMS IP Port.
a. Enter port 2600
11. Select green circle.
12. Select red exit button on screen until you contact the Save settings and reboot message.
(Ingenico will reboot and install automatically)
13. Punch in 2634 on your Ingenico device and press the “F” key to access the menu.
14. Select TDA.
15. Select Remote Download.
16. (Ingenico will reboot and install automatically)
17. ***IMPORTANT*** After device reboots, power cycle again by removing power cord and
plugging back in
18. Press 0 four times and navigate down to “Comm” this should display Type Wi-fi server.

Step 4: Connecting Your Ingenico Device to Your iPad.

1. Login into your iPad and navigate to settings.
2. Select device settings and be sure “Chase - Lane 5000” is selected.
3. Select payment processor.
4. Select Disconnect device.
5. On the POS, In the “Ingenico device IP” field enter the IP address you recorded in Step 2. (If you
need to retrieve your IP again, press 0 four times and scroll down to IP)
6. On the POS, In the “Ingenico device port” field enter 50000.
7. Select connect! (You should hear a beep sound when the device has connected, tap connect a
few times if necessary)

Your Ingenico Device Is Ready To Go!