REFUNDS AND EXCHANGES

https://www.oxfordonlineenglish.com/shopping-refund

Is it easy to return a product to a store in your country? Why or

why not? Sometimes companies are not responsable enough and
créate obstacles for not making valid the Exchange Right?

But What are the reasons to return a product?

-Incorrect size
-Not working properly
-Missing part
-Wrong product
-Product didnt meet expectations
-Product doesnt match the description
Could you think any other reason to return a purchase?

I ordered a Jacket of my size but it is too tight for me.

I used my laptopt for 10 days and after that it stopped working
I opened the box of a puzzle and one piece was missing
I ordered the newest model of a phone but this is an old one
Im disappointed, I thought this product would be much better
Some extras that were mentioned werent included in the package
Words to describe products you want to return
Faulty - Not working properly
Damaged – broken or spoiled
Cracked – showing crack lines on the Surface
Scratched – marked by something Sharp
Incomplete – Missing some parts
Unsatisfactory – Not good enough
Ripped – A cut or tear on clothes (fabric)

Options when you return ítems:

Price tag
Sales tax
Regular Price / Final Price
You can return this product within 10 days
Receipt / Purchase ticket
Proof of purchase
Exchange
Guarantee
Refund
Replacement
Store credit