Assessment: Develop and Cultivate Collaborative Partnerships and Relationships

ASSESSMENT
BSBLDR812
Develop and Cultivate
Collaborative Partnerships and Relationships
BSBLDR812: ASSESSMENT
ASSESSMENT COVERSHEET
Student ID
Student name
Qualification
Unit Title Develop and cultivate collaborative partnerships and relationships
Unit Code BSBLDR812
Student Declaration
 I declare that the answers I have provided are my own work.
 I have kept a copy of my assessment, all relevant notes and reference material that I used as part of my
submission.
 I understand the consequences of falsifying documentation and plagiarism.
 I understand how the assessment is structured.
 I understand the performance criteria I am being assessed for.
 I am aware of my appeal rights.
Student Signature: ______________________________________ Date: _____________________
SUBMISSION OUTCOME - ASSESSOR USE ONLY
Outcome
1st Attempt 2nd Attempt

Section 1 Knowledge Questions S / NS S / NS
Section 2 Skills & Performance S / NS S / NS
Assessment
Overall result C / NYC C / NYC
Date assessed
Assessor Name
Assessor Signature
ADMIN USE ONLY
Entered onto Student Management Database ____________________ _____________________

Date Initials
Notes (if any):
AVETA - Australian Vocational Education & Document: Released by: v2 Last Reviewed: Aug 2022
Training Academy BSBLDR812 Assessment RTO Manager
RTO# 21888 CRICOS# 02826G
www.aveta.edu.au Page 2 of 58
Assessment Instructions
You are advised to commence work on your assessment from week 1 and must submit the completed
assessment in-full by the due date, as published in your timetable.
Purpose and Guidelines
 The assessment tasks are designed to measure your understanding and underpinning skills and
knowledge of this unit of competency.
 You are required to use the space/ templates provided in this document.
 When answering the questions, please ensure you address each criterion and sub-point,
demonstrate your research of each of the questions and cover the topic in a logical and structured
manner.
 Do not start answering questions without understanding what is required from you.
 Read the questions carefully and critically analyse them, this will help you to identify what is
needed.
 Seek clarification from your trainer/ assessor, if you are unsure.
 Your answers must demonstrate an understanding and application of relevant concepts, critical
thinking, and good writing skills.
 Be concise to the point and avoid adding any irrelevant information.
 Be careful to use non-discriminatory language. The language used should not devalue, demean, or
exclude individuals or groups based on attributes such as gender, disability, culture, race, religion,
sexual preference or age. Gender-inclusive language should be used.
 You should submit your work as a soft copy format in Microsoft Word/ DOC format.
Active participation
 It is a condition of enrolment that you actively participate in your studies.
 Active participation is attending all classes and completing all tasks on time according to the
requirements specified in the assessment task and by your trainer/ assessor.
Plagiarism
Plagiarism is taking and using someone else's thoughts, writings or inventions and representing them
as your own. Plagiarism is a serious act and may result in a student’s exclusion from a course. When
you have any doubts about including the work of other authors in your assessment, please consult your
trainer/assessor.
The following list outlines some of the activities for which a student can be accused of plagiarism:
 Presenting any work by another individual as one's own unintentionally
 Handing in assessments markedly similar to or copied from another student
 Presenting the work of another individual or group as their own work
 Handing in assessments without the adequate acknowledgement of sources used, including
assessments taken totally or in part from the Internet
Copyrights
 You must be careful when copying the work of others.
 The owner of the material may take legal action against you if the owner's copyright has been
infringed.
 You are allowed to do a certain amount of copying for research or study purposes.
 Generally, 10% or one chapter of a book is acceptable. However, when you quote, paraphrase,
summarise or copy information from the sources you are using to write your answers/ research
your work, you must always acknowledge the source.
Competency Outcomes
 Each activity in this assessment tasks will be marked as either Competent or Not Yet Competent
(NYC).
 If your work is marked as NYC you will be provided with feedback from your assessor.
 You will be required to make changes to your submission according to the feedback and resubmit
during the term, ensuring your assessor will have at least 7 business days to re-mark the work.
 Do not leave assessment submissions for the last day. This will increase your chances of being
marked as NYC.
 Please note you will not be able to gain competency if you are submitting any incomplete
assessment.
Resubmissions and reattempts

 Each assessment allows you two submission chances.
 If you are unable to obtain competency in two chances, a resubmission fee of $200 will incur, which
would allow you another two submission chances.
Resources required to complete the assessment
 Computer
 Internet
 Microsoft Word
 Adobe Acrobat Reader
 Learner Guide
Reasonable adjustment of assessment
If you require support due to any of the reasons listed below, please make a request to your trainer/
assessor in writing:
 Physical disability;
 Learning difficulties;
 Health issues;
 Intellectual disability;
 Dyslexia or other forms of learning disability;
 The complexity of learning materials.
It is important to understand that any reasonable adjustments to the assessment tasks undertaken
must not compromise the learning outcome AND outlined criteria.
Recognition of Prior Learning

 RPL is an assessment process that assesses the individual’s non-formal and informal learning to
determine the extent to which that individual has achieved the required learning outcomes,
competency outcomes, or standards for entry to, and/or partial or total completion of, a
qualification.
 If you believe you already possess the skills and knowledge required by this unit and are able to
produce acceptable documentary evidence for each performance criteria as listed on
training.gov.au, please consult your trainer/ assessor.
Credit Transfer
 If you have already obtained competency in this unit in the past, please submit your Statement of
Attainment (SoA) or Transcript officially issued by the Australian RTO, you may be eligible for credit
transfer.
 Please submit your SoA or Transcript, prior to the commencement of this unit, to your trainer/
assessor/ admin for review.
The Unit
This unit describes the skills and knowledge required to establish collaborative partnerships and
relationships with business and industry stakeholders. This unit covers communicating to influence
others, cultivating new and existing partnerships, establishing positive collaborative relationships,
leading the establishment of a partnership program and establishing reporting mechanisms.
The unit applies to people who use cognitive and creative skills to review, critically analyse and
synthesise knowledge, in order to generate ideas and provide solutions to complex problems. They use
communication skills to demonstrate their understanding of theoretical concepts and to transfer
knowledge and ideas to others.
This Assessment
This assessment is divided in the following sections:
Type Summary
Section 1 Knowledge Questions Answer the given knowledge questions.
Section 2 Skills & Performance  Conduct research

Assessment  Write an email
 Participate in a meeting
 Develop collaborative partnership plan
 Develop and deliver the PowerPoint presentation.
In these sections, you are required to demonstrate your competency in the following areas:
 identify new partnerships and assess any existing partnerships according to task objectives
 select partners according to strategic objectives
 establish communication strategy in collaboration with partners
 establish key indicators and feedback processes for evaluating the health of the business
partnerships
 identify and implement strategies for staff and stakeholder commitment and contribution
 identify legal framework and processes for partnership activity in collaboration with partners
 plan and allocate resource requirements to accomplish activity with partners
 establish processes to resolve conflict in a fair, equitable and collaborative manner between
partners
 implement reporting systems for reporting results against planned partnership activity outcomes
 analyse reporting system results of partner activity against intended outcomes
 identify improvements to partnership in collaboration with partners
 implement identified improvements to partnership operations
 develop and cultivate a collaborative partnership, including:
 establishing partnership requirements in collaboration with partners according to regulatory,
employment and organisational requirements
 planning partnership activity and reporting systems to review results of partnership activity
 developing collaborative approaches to enhance individual, team and organisational outcomes
 analysing results of partnership activity and implementing improvements to partnership.
 legislative and regulatory requirements applicable to task
 risk management principles related to task requirements

 organisational and partner organisation’s mission, purpose, values, objectives and strategies
 techniques that cultivate collaborative relationships and partnerships
 common data collection methods relevant to performance evidence
 communication techniques to foster partnership, conduct stakeholder consultations
 emotional intelligence and its relationship to individual and team effectiveness
 organisational transformation and the management of the stages of change.
Section 1: Knowledge Questions

Purpose To gauge your knowledge and understanding of the unit.
Instructions to the These instructions are in continuation to assessment instructions given
candidate on the previous pages.
 All questions must be answered in detail.
 Read the questions carefully and address them in full.
 There is no time restriction in completing the assessment. However,
you must submit the assessment by its due date as published in your
timetable.
 If you are unsure of any question's wording, seek clarification from
your trainer/ assessor.
 You must attach the signed coversheet with your completed
assessment.
Resources required  Internet
 Microsoft Word
Question 1: What is meant by collaborative partnership between/ among businesses?

Discuss five benefits of collaborative partnerships.
Question 2: Why collaborating organisations should consider mutual alignment of their mission,
purpose, values, objectives and strategies?
Question 3a: List at least six techniques to build successful partnership between two organisations.
Question 3b: List at least six techniques to promote collaborative relationships between two partner
organisations.
Question 4a: List at least five communication techniques to foster business partnerships.
Question 4b: List at least five techniques for effective stakeholder consultation & engagement.
Question 5a: What is meant by organisational transformation?
Question 5b: Discuss the nine stages of transformational change.
Question 6a: Discuss risk management principles as described in international standard ISO31000.
Question 6b: Identify at least four risks associated with business collaborations and partnerships.
List at least one mitigation strategy for each of them.
Risks Mitigation Strategies
Question 7: List at least three legislative/ regulatory requirements for business alliances/ mergers.
Question 8a: What is emotional intelligence?
Question 8b: How would you use emotional intelligence to improve individuals' and the team's
effectiveness?
Question 9: Explain how you would use the following data collection methods, in gauging the
business performance.
Qualitative Data Collection

Methods
Quantitative Data Collection

Methods
Checklist/ Outcome Sheet

Assessor to complete
While marking submitted work, please ensure that student Y N Comments (if any)
has:
1 - Explained collaborative partnerships.
- Discussed five benefits of collaborative partnerships.
2 Documented the reasons for mutual alignment of
mission, purpose, values, objectives & strategies of
collaborating organisations.
3a List six techniques to build successful partnership
between two organisations
3b List six techniques to promote collaborative
relationships between two partner organisations.
4a Listed five communication techniques to foster business
partnerships.
4b List five techniques for effective stakeholder
consultation & engagement.
5a Explained organisational transformation.
5b Discussed the nine stages of transformational change.
6a Discussed risk management principles as described in
international standard ISO31000.
6b - Identified four risks associated with business
partnerships
- Listed mitigation strategy for each of them.
7 Listed three legislative/ regulatory requirements for
business alliances/ mergers.
8a Explained emotional intelligence.
8b Explained how to use emotional intelligence to improve
individual's and the team's effectiveness.
9 Explained the role of qualitative and quantitative data
collection methods in gauging the business
performance.
Section 1 Outcome
First Attempt Second Attempt
Satisfactory Satisfactory
Not Satisfactory Not Satisfactory

Feedback to
the student
Student
Signature
Date
Assessor
Signature
Date
Reasonable Adjustments made (if any):
Section 2: Skills & Performance Assessment

Purpose To gauge your skills & performance in application of this unit.
Instructions to the These instructions are in continuation to assessment instructions given
candidate on the previous pages.
 All questions must be answered in detail.
 Read the questions carefully and address them in full.
 There is no time restriction in completing the assessment. However,
you must submit the assessment by its due date as published in your
timetable.
 If you are unsure of any question's wording, seek clarification from
your trainer/ assessor.
 You must attach the signed coversheet with your completed
assessment.
Resources required  Internet
 Microsoft Word
 Strategic Plan (provided)
 Scenario (provided)
 Organisational Policies (provided)
 Collaborative Partnership Plan Template (provided)
 Simulated meeting space (trainer/ assessor to organise)
 Data project & PC (trainer/ assessor to organise)
Documents you are  Completed assessment
required to submit  Signed coversheet
 Collaborative Partnership Plan
 PowerPoint presentation
 Completed Observation Evidence Sheet for T2.3 and T2.5.
BEFORE YOU BEGIN!

Review the provided strategic plan and organisational policies.
SCENARIO:
Assuming, you work as Project Manager for Melbourne City Council. A team of four support officers
assist you in your various projects.
Currently, the council is experiencing the following challenges:

 32% increase in domestic violence in suburb A (population 25,000) & suburb C (population
52,000)
 11% increase in child abuse in suburb D (population 38,000) & suburb E (population 41,000)
 ongoing drug related issues in suburb A, suburb B (population 19,500) and suburb E.
The council is aiming to reduce the domestic violence reports, child abuse cases, and drug related
issues by 20% within 24 months.
You have been asked to:

 coordinate the project
 establish collaborative partnerships/ relationships with various Not for Profit/ Community Service
Organisations, and government departments
 work together to achieve the target within 24 months.
Your scope of work may include (but not limited to):

 setting up a toll-free hotline where people seeking help could request for the required services
 raising awareness by distributing flyer/ brochures, organising events etc.
 raising awareness in educational institutions
 establishing connections with counselling and other relevant service providers to assist the
victims/ drug-affected people
etc.
Throughout this assessment, you should think creatively, outside the box. You should conduct some
research on the city councils' role in general, to coordinate/ run similar type of projects.
T2.1: Conduct Research.

Conduct internet research (including Melbourne City Council website) to identify:
a. at least five RELEVANT not-for-profit/ community service organisations, operating
within Melbourne Metro area
b. at least two organisations (or government departments) currently working with
Melbourne City Council on community welfare projects
c. at least three relevant legislations.
You must visit websites of your shortlisted organisations to confirm if their strategic
objectives align with yours i.e. domestic violence, child abuse and drug related issues.
Organisation Name Website Address
Existing Partnerships Website Address

(Organisation Name)
Relevant legislations
T2.2: Collaboration Invitation.

To initiate the conversation with the shortlisted organisations, you should send an official
email to their CEOs.
In your email introduce the project, highlight the importance of the project, recognise their
efforts and seek their collaboration/ assistance.
Your email should be written according to the corporate email etiquette with formal start
and closure along with salutation, full name and title. No Grammar and/or spelling
mistakes.
For the assessment purposes, you can address the email to John Citizen, CEO, Youth
Projects, john.citizen@youthprojects.org.au.
T2.3: Establish Framework.

Assuming:
 you have sent emails to all of your shortlisted organisations
 they have replied and are keen to work with the council
 you have obtained council's approval for their collaboration
 you have obtained approval for funding and project commencement
 you have organised a meeting with them to kickstart the project.
You are now required to conduct a meeting.
For this meeting, class to divide in small groups, preferably four students per group. One
of you will act as the coordinator while the other three as authorised representatives of the
invited organisations.
During the meeting, mutually:

 discuss how all of you can work together to address the challenges/ issues
 allocate work areas
 allocate work responsibilities
 develop communication strategy for your new strategic alliance/ partnership
 develop a list of major activities
 assign each activity to the relevant partner/ alliance
 determine the timelines
 determine resources required (e.g. volunteers, brochures etc.)
 establish at least three key performance indicators
 discuss how the project activities will be monitored
 discuss how the two-way feedback systems will work
 develop stakeholder & staff engagement strategies
T2.4a: Collaborative Partnership Plan.

Based on your research and the discussions in the recent meeting, develop a plan for your
collaborative partnership. The document will serve as a guide throughout the project.
You should use the provided template.
In the plan:
 type objectives of your project in section 1.1
 list all key stakeholders (the organisations & departments you will be working with)
in section 1.2
 record the newly developed communication strategy in section 1.3
 record roles & work responsibilities of each key stakeholder/ designatory in section
1.4
 develop action plan in section 2.1
 record KPIs in section 2.2
 record monitoring strategies in section 3.1
 record feedback mechanism in section 3.2
 record stakeholder engagement strategies in section 3.3
T2.4b: Continue working on collaborative partnership plan, as given below:
 Develop strategies to promote collaborative partnership. Record them in section 3.4

of the plan.
 Develop a process that could assist in resolving conflict between partner
organisations. Record it in section 4.1.
 Develop a mechanism/ process that could clarify how collaborating organisations
will be reporting to you, what will be frequency/ format and media. Record the
mechanism in section 4.2.
 Identify at least five risks affecting the collaborative partnership. Record them in
section 5.1.
 Develop a brief risk management plan for identified risks, using section 5.2.
T2.5: Assuming:
 one year has been passed
 five organisations are assisting you in achieving the results
 the project's current progress is 7.2%; while the planned target was 10% (for first 12
months)
 you have noticed a decline in two of the partners' performances
 you have also noticed significant set-back due to government's lengthy approval
and review processes
 you noticed disappointing results from one of the partners' drug rehabilitation
centres
As part of your communication strategy, you have been asked to present project status to
all key-stakeholders.
Develop a 10-minute PowerPoint presentation and deliver it in class. Your presentation

should focus on:
 overview of the project
 progress so far
 analysis of partners' activities
 other challenges/ issues
 strategies to overcome challenges including improvements to organisational
partnerships (one issue & strategy/ improvement per slide)
 costs to implement proposed strategies
 cost benefit analysis
 action plan to implement proposed strategies and improvements.
During the presentation allow reasonable time for question/ answer session.
Checklist/ Outcome Sheet

Assessor to complete
While marking submitted work, please ensure that student Y N Comments (if any)
has:
2.1 Identified:
- organisations and quoted websites URLs according
to the question requirements
- three relevant legislations.
2.2 Written an email according to the question
requirements.
2.3 Participated in a meeting according to the question
requirements.
During the meeting:
Participated actively?
Listened actively?
Waited for their turn to speak?
Contributed constructively?
Get along?
Maintained focus throughout the session?
Used effective communication techniques (tone,
volume, expression, eye contact, gestures)?
2.4a Completed sections 1.1 to 3.3 of the collaborative
partnership plan.
2.4b Completed sections 3.4 to 5.2 of the collaborative
partnership plan.
2.5 Developed and delivered a PowerPoint presentation
according to the question requirements.
The presentation:
Contained quality content?
Well structured?
Presented effectively?
Maintained eye contact with the audience?
Was self-presentation professional?
Appropriate body language?
Appropriate gestures?
Maintained focus throughout the presentation?
Used effective communication techniques (tone,
volume, expression)?
Demonstrated subject/ topic understanding &
knowledge?
Section 2 Outcome
First Attempt Second Attempt
Satisfactory Satisfactory
Not Satisfactory Not Satisfactory

Feedback to
the student
Student
Signature
Date
Assessor
Signature
Date
Reasonable Adjustments made (if any):

Assessment: Develop and Cultivate Collaborative Partnerships and Relationships

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ASSESSMENT

Student Signature: ______________________________________ Date: _____________________

SUBMISSION OUTCOME - ASSESSOR USE ONLY

1st Attempt 2nd Attempt

ADMIN USE ONLY

Entered onto Student Management Database ____________________ _____________________

Resubmissions and reattempts

Recognition of Prior Learning

Section 2 Skills & Performance  Conduct research

 risk management principles related to task requirements

Section 1: Knowledge Questions

Question 1: What is meant by collaborative partnership between/ among businesses?

Question 5a: What is meant by organisational transformation?

Question 5b: Discuss the nine stages of transformational change.

Risks Mitigation Strategies

Question 8a: What is emotional intelligence?

Qualitative Data Collection

Quantitative Data Collection

Checklist/ Outcome Sheet

Not Satisfactory Not Satisfactory

Section 2: Skills & Performance Assessment

BEFORE YOU BEGIN!

Currently, the council is experiencing the following challenges:

You have been asked to:

Your scope of work may include (but not limited to):

T2.1: Conduct Research.

Organisation Name Website Address

Existing Partnerships Website Address

T2.2: Collaboration Invitation.

T2.3: Establish Framework.

You are now required to conduct a meeting.

During the meeting, mutually:

T2.4a: Collaborative Partnership Plan.

You should use the provided template.

T2.4b: Continue working on collaborative partnership plan, as given below:

 Develop strategies to promote collaborative partnership. Record them in section 3.4

Develop a 10-minute PowerPoint presentation and deliver it in class. Your presentation

Checklist/ Outcome Sheet

Not Satisfactory Not Satisfactory

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Student Signature: __________________ Date: _

Entered onto Student Management Database _