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1.1 INTRODUCTION 1

1.2 COMPANY PROFILE 2-11

1.3 INDUSTRIAL PROFILE 12-20

1.4 REVIEW OF LITERATURE 21

2.1 TITLE OF THE STUDY 22

2.2 NEED OF THE STUDY 22

2.3 OBJECTIVES OF THE STUDY 22

2.4 TYPE OF RESEARCH 22

2.5 SAMPLE DESIGN 22

2.6 DATA COLLECTION SOURCE: 22

LIST OF CHART
2.7 TOOLS FOR ANALYSIS 23

2.8 POSSIBLE OUTCOME 24

2.9 LIMITATION OF THE STUDY 24

3.1 MODEL OF VEHICLES THE 25-26

RESPONDENT’S ARE USING

3.2 THE USAGE PERIOD OF KAL 27-28

THREE WHEELER VEHICLE BY RESPONDENTS

3.3 THE RESPONDENTS OPINION 29-30

ABOUT THE PRICE OF KAL PRODUCT IS
AFFORDABLE
3.4 THE RESPONDENTS OPINION ABOUT 31-32
THE AVAILABILITY OF SPARE PARTS IN KAL IS
GOOD
3.5 THE RESPONDENTS OPINION ABOUT 33-34
AFTER SALES SERVICE OF DEALERS ARE
SATISFACTORY
3.6 THE RESPONDENTS OPINION ABOUT 35-36
THE SATISFACTION LEVEL OF PETROL ENGINE
THREE WHEELER VEHICLE.

3.7 THE RESPONDENTS OPINION ABOUT 37-38

THE SATISFACTION LEVEL OF DIESEL ENGINE
THREE WHEELER VEHICLE
3.8 THE RESPONDENTS OPINION ABOUT 39-40
THE GUARANTEE OF THREE WHEELER VEHICLE

3.9 THE RESPONDENTS OPINION ABOUT 41-42

THE OVER ALL PERFORMANCE OF THE KAL
PRODUCTS ARE SATISFACTORY
3.10 THE RESPONDENTS OPINION ABOUT THE 43-44
COMMUNICATION BETWEEN DEALER &
CUSTOMER IS EFFECTIVE
3.11 THE RESPONDENTS OPINION ABOUT THE 45-46
DISCOUNT OFFER GIVEN BY KAL IS ATTRATIVE
3.12 THE RESPONDENTS OPINION ABOUT THE 47-48
ENVIRONMENT IS MUCH POLLUTED BY KAL
VEHICLES
3.13 THE RESPONDENTS OPINION ABOUT 49-50
THE KAL VEHICLES HAVE MILEAGE PROBLEM.

3.14 THE RESPONDENTS OPINION ABOUT 51-52

THE KAL VEHICLES HAVE FRONT ENGINE
PROBLEM
3.15 THE RESPONDENTS OPINION ABOUT 53-54
THE KAL VEHICLES HAVE DESIGN PROBLEM.

3.16 THE RESPONDENTS OPINION ABOUT 55-56

THE QUALITY OF THE KAL PRODUCT NEED TO
IMPROVE
3.17 THE RESPONDENTS OPINION ABOUT 57-58
THEY EXPECT MORE FEATURE IN KAL VEHICLES
3.18 THE RESPONDENTS OPINION ABOUT 59-60
THEY EXPECT MORE CUBIC CAPACITY IN KAL
VEHICLES
3.19 THE RESPONDENTS OPINION ABOUT 61-62
THEY EXPECT MORE INNOVATIVE PRODUCT IN
KAL .

3.20 THE RESPONDENTS OPINION ABOUT 63-64

THE RESALE VALUE OF THE KAL VEHICLES IS
HIGH

4.1 FINDINGS 65
4.2 SUGGESTION 66

4.3 CONCLUSION 67