HOW TO BE AN ACTIVE

LISTENING PERSON

step by sptep

Physically
To listen actively you must

look at the person and pay

attention, make gestures

and respond to what they

say

PARAPHRASING

A paraphrase is similar

to a summary because

you are rewriting the

source in your own

words.

REFLECTING
we have to show that we

understand how the person

feels and help the person

evaluate thei feeling after

hearing them and reflect

the speakers feeling by

quetions

CLARIFYING
claryfying is help clarigy

what is seaid. Get more

information. heELP THE

SPEAKER SEE OTHER POINTS

OF VIEW and do open

quetions

ENCOURAGING
aND FINALLY THE LAST STEP

IS SHOW INTRESTED BY

SAYING QUETIONS FOR

MORE INFORMATION ABOUT

THE CONVERSATION