You are on page 1of 1

Summary of Project Initiatives

Business Support Operation


Objectives Detail Explanation
Process Improvement SLA – Opening CIF & Acct, Financial & Non Financial
Transactions. ( Unit and SEMM CP)
SLA – NS Region support, BI Documentation Preparation ,
Leasing process

Automation Complete EDC off line , EDC On line, Memo Collection Trx,
Loan transactions processing, PIN based EDC, Document
Management System

RBB Planning, Execution and 137 Close, 169 down grade KCP ke KF, 78 relokasi
Monitoring

Job Alignment TSMG Business Support Monitoring to TMSG

Support Biz Alignment with Bank CASA Value Chain, Danamon Lebih, Adira Finance, SMEC
Wide ATM, Leverage DSP unit with SMEC, Upsell

Rewards and Punishment Good Remuneration, build multi skills t o talent. Punishment
applied to mistakes in OP, etcs.

Untuk Anda, Bisa 3

You might also like