Indian Institute of Management Sambalpur

Executive MBA 2021-2023

MIS End Term Exam

Duration of exam: 2 hours Marks: 40

Mode of exam: Open book

Questions based on the case study – Komatsu Komtrax: Asset Tracking Meets Demand
Forecasting
Use the approaches / frameworks discussed in class.

1. List down ten different activities that are supported by IT in Komatsu. Try and specify the activities as
precisely as possible. (For example, do not just mention 'Purchasing' as an activity. Try and see if you can be
more precise, say 'preparing the tender document' or 'selecting the vendor'.). (10)

2. What value chain linkages and interfirm value linkages did Komtrax exploit? (10)

3. What was the impact of Komtrax on Komatsu? Mention five points (5)

4. How should Komatsu move ahead? Mention five points. (5)

5. How could the data really change Komatsu’s whole services paradigm? (10)