You are on page 1of 1

LOVELY PROFESSIONAL UNIVERSITY

Mittal School of Business (MSOB)


ACADEMIC TASK NO. 3
Assignment
Name of the faculty member: Dr. Pawan Kumar

Course Code: MKT517 Course Title: Customer Relationship Management


Section: Q7E42 Max. Marks: 30

Academic Task Objective Detail of Nature of Academic Evaluation Parameter Academic Marks
Academic Task Task Task
Mode
Assignment To make the students Individual Assignment Introduction to the company- Online 30
apply the subjective 3 Marks
concepts that they have The students will be allotted a particular
learned to a live situation company which is into product or services. CRM Marketing Aspects-15
being presented to them The students will gather and capture Marks
insights on the various elements of CRM
primarily Marketing, Analytical and Analytical CRM-05 Marks
Operational CRM of the company which
has been assigned to him. This academic Operational CRM-5 Marks
task will help the students to gain an
understanding on real time application of References-2 Marks
CRM in the companies.

Date of Allotment: 08/5/2021


Date of Submission: 22/04/2021

You might also like