UNIVERSITY OF GHANA

(All rights reserved)

MPHIL/REGULAR MBA/WEEKEND MBA

FIRST SEMESTER EXAMINATIONS: 2021/2022
DEPARTMENT OF OPERATIONS AND MANAGEMENT INFORMATION SYSTEMS

OMIS 607: THEORIES AND METHODS IN INFORMATION SYSTEMS

(3 CREDITS)

ANSWER BOOKLET

STUDENT ID
EMAIL ADDRESS
CONTACT NUMBER
DATE OF SUBMISSION
RESIT (YES/NO)
NAME OF THE LECTURER

MAKE SURE THE FILENAME OF THE DOCUMENT YOU SUBMIT IS YOUR INDEX NO
AND NAME. ALSO SUBMIT THIS ANSWER BOOKLET DOCUMENT IN PDF FORMAT.
PROVIDE YOUR STUDENT DETAILS ABOVE.

DECLARATION
 I confirm that this Examination was done by me and only me without copying directly
from my colleagues and/or any other sources.

 I will accept any punishment if I am found to flout any of the instructions binding this
Examination and the University examination policy at large.

Page 1 of 7
 UNIVERSITY OF GHANA
(All rights reserved)

MPHIL/REGULAR MBA/WEEKEND MBA

FIRST SEMESTER EXAMINATIONS: 2021/2022
DEPARTMENT OF OPERATIONS AND MANAGEMENT INFORMATION SYSTEMS

OMIS 607: THEORIES AND METHODS IN INFORMATION SYSTEMS

(3 CREDITS)

ANSWER BOOKLET

ANSWER FOR QUESTION 1

Page 2 of 7
 UNIVERSITY OF GHANA
(All rights reserved)

MPHIL/REGULAR MBA/WEEKEND MBA

FIRST SEMESTER EXAMINATIONS: 2021/2022
DEPARTMENT OF OPERATIONS AND MANAGEMENT INFORMATION SYSTEMS

OMIS 607: THEORIES AND METHODS IN INFORMATION SYSTEMS

(3 CREDITS)

ANSWER BOOKLET

ANSWER FOR QUESTION 2

Illustrative Quotes Respondent

FO: Make purchases for The mobile money helps me to buy Ambrose, Male on
business materials for my work. I receive payment MTN
FO: Receive payments in from customers. It has made my work
business easier. It is convenient.
SO: Commercial use
Moderator
Gender (Male)
Service provider (MTN)
FO: Receive payments in I take payment for goods supplied mostly Charity, Female MTN,
business with mobile money service. I use it to pay I use this network
FO: Make payments to suppliers the service providers I deal with. because everywhere
SO: Commercial use you go there is an
Moderator agent
Gender (female)
Service Provider (MTN)
FO: Make payments to suppliers I use the mobile phone to make payments Bridget, female on
FO: Receive payments in and also receive money from clients for MTN/Vodafone
business services rendered.
SO: Commercial use
Moderator
Gender (female)
Service Provider
(MTN/Vodafone)
FO: Savings It serves as a platform to make savings for Andy, Male on
FO: Receive payments from the business. It allows for clients without Vodafone
clients physical cash to make payments. It helps
FO: Virtual Cash me to easily make payments to creditors
SO: Commercial use without physical contact.

Page 3 of 7
 UNIVERSITY OF GHANA
(All rights reserved)

MPHIL/REGULAR MBA/WEEKEND MBA

FIRST SEMESTER EXAMINATIONS: 2021/2022
DEPARTMENT OF OPERATIONS AND MANAGEMENT INFORMATION SYSTEMS

OMIS 607: THEORIES AND METHODS IN INFORMATION SYSTEMS

(3 CREDITS)

ANSWER BOOKLET

SO: Digital payment

SO: Settlement

Moderator
Gender (Male)
Service provider (Vodafone)

FO: Makes payments portable It makes it potable to receive money and Edmund, Male Airtel
FO: Receive payment from effect payments for transactions. Tigo
clients
SO: Micro payment
Moderator
Gender (Male)
Service provider (Airtel Tigo)
FO: Make payments to suppliers I send money to the one who gives me the Florence, Female
FO: Receive payment from eggs. I also receive money from people MTN
clients who buy from me.
SO: Commercial use
Moderator
Gender (Female)
Service provider (MTN)
FO: Make payments to suppliers I use it to pay for my goods. I receive James, Male on
FO: Receive payment from payment for goods bought MTN/Vodafone
clients
SO: Commercial use
Moderator
Gender (male)
Service provider
(MTN/Vodafone)
FO: Make payments to suppliers It also allows customers to pay for goods Ken, Male on
FO: Receive payment from bought. I use it to pay my suppliers. I use it Airtel/Tigo
clients to pay transportation and delivery charges.
FO: payment for Service charge Buy airtime and data
SO: Commercial use
SO: Personal use

Page 4 of 7
 UNIVERSITY OF GHANA
(All rights reserved)

MPHIL/REGULAR MBA/WEEKEND MBA

FIRST SEMESTER EXAMINATIONS: 2021/2022
DEPARTMENT OF OPERATIONS AND MANAGEMENT INFORMATION SYSTEMS

OMIS 607: THEORIES AND METHODS IN INFORMATION SYSTEMS

(3 CREDITS)

ANSWER BOOKLET

Moderator
Gender (male)
Service provider (Airtel Tigo)
FO: Make payments to suppliers It helps me pay my suppliers. It saves me Kojo Amoah, Male on
FO: Receive payment from time from going to the bank. I receive MTN
clients money from my customers. It also helps
me in calculating my daily sales because it
SO: Commercial use adds up
Moderator
Gender (male)
Service provider (MTN)
FO: Make payments to suppliers The mobile money helps me to pay my Mercy, Female on
FO: Receive payment from suppliers in the villages. I use the mobile MTN
clients money to pay and make pre orders from
the villages. It helps me when people come
SO: Commercial use to buy, they use it for payment
Moderator
Gender (Female)
Service provider (MTN)
FO: Make payments to suppliers I use it to make payment and receive Jonathan, Male on
FO: Receive payment from payment from customers without dealing MTN
clients with the traditional banks.
SO: Commercial use
Moderator
Gender (male)
Service provider (MTN)

FO: Make payments to suppliers I use momo to pay for services rendered to Joseph, Male on
FO: Receive payment from me by suppliers. I receive payment from Vodafone
clients customers who buy my produce.
SO: Commercial use
Moderator
Gender (male)
Service provider (Vodafone)

Page 5 of 7
 UNIVERSITY OF GHANA
(All rights reserved)

MPHIL/REGULAR MBA/WEEKEND MBA

FIRST SEMESTER EXAMINATIONS: 2021/2022
DEPARTMENT OF OPERATIONS AND MANAGEMENT INFORMATION SYSTEMS

OMIS 607: THEORIES AND METHODS IN INFORMATION SYSTEMS

(3 CREDITS)

ANSWER BOOKLET
First Order Second Order Theoretical Construct

Financial
1.Receive payments from Infrastruture
Personal use
clients

2. Receive payments in Investments

business

1. Savings

settlements
1. Make purchases
for business Commercial use
2. Make payments to
suppliers Credit management
3. Make payments to
creditors
Digital payment
Digital wallet

1. Make payments
portable Micro payments
2. Virtual Cash
Moderators

Gender

Service providers
ANSWER FOR QUESTION 3

Page 6 of 7
 UNIVERSITY OF GHANA
(All rights reserved)

MPHIL/REGULAR MBA/WEEKEND MBA

FIRST SEMESTER EXAMINATIONS: 2021/2022
DEPARTMENT OF OPERATIONS AND MANAGEMENT INFORMATION SYSTEMS

OMIS 607: THEORIES AND METHODS IN INFORMATION SYSTEMS

(3 CREDITS)

ANSWER BOOKLET

A model to explain the use of mobile money in Ghana

Financial Infrastructure FORMS OF USE

Personal use
Settlements
Commercial use

Digital wallet
Credit Management

Digital and Micro payments

Gender Service Provider

Page 7 of 7