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Cause and Effect Analysis

(Ishikawa Diagram / Fish-Bone Analysis)


To add to this you can also analyze the
frequency of occurrence of the particular
root cause by doing a Pareto Analysis
EVOLUTION OF PRODUCT
Product always evolves from a solution to an existing Problem
Steps to Problem Solving
Identify a Problem ----> Define the Problem ------> Analyze the Root Cause of the Problem -----> Find alternative

possible solutions to the problems ----> Finalize the best solution to the problem ----> Implement the

best solution ----> Check if the best solution has resulted in achieving the desired objective

Different Types of Problems :

problem is there
but its not at all clear
why it is occurring

Simple Problems : Problems have low complexity and low risk


I know exactly how to solve the problem as either I have solved this problem before
or because of my experience I know to solve the problem
This means that i know the process to be followed to solve the problems which means
that the process is definitive in nature and doesnot change.

eg: I am travelling by my car and one of the car tyres get punctured

Complicated Problem A problem is called as COMPLICATED when we understand the problem and know that
donot possess the competence to solve the problem. We have a fair idea what could be
done may be to solve the problem but we cannot solve the problem by ourselves.
Then in this case who will solve the problem for us ???
We will take the help of SUBJECT MATTER EXPERTS to solve this kind of problem as
it required specialist attention who is aware of the definitive process to be followed to
solve the problem
eg: I am driving the car and suddenly fumes start coming out of the engine of the car.
I know that a specialist from the service station needs to be called to sort out the problem
as I would not be able to solve the problem. The specialist from the service station is
the SUBJECT MATTER EXPERT
COMPLEX PROBLEM The problem itself has a high degree of complexity and risk involved.
Solution to the problem is not very clear and becomes clear as we go along the
way.
eg: I am driving the car and due to very heavy rains a banyan tree has fallen off
and is obstructing the way ahead. I know I cant wait for the tree to be removed as I need
to reach somewhere urgently. I need to follow the shortest alternative route. I am not
aware.I turn on the Google Map but I also ask the people for help till i am able to
find any direction header on the road.

IDEA GENERATION BY BRAINSTORMING


HOW DO WE PRESENT IT TO THE STAKEHOLDERS ???
FACILITATED WORKSHOPS

JOINT APPLICATION DEVELOPMENT

QUALITY FUNCTION DEPLOYMENT


QFD FOR PREDICTIVE LIFECYCLE

QFD IN ADAPTIVE LIFECYCLE PERTAINING TO PRODUCT DEVELOPMENT


APART FROM ALL THE ABOVE WE CAN ALSO USE FOLLOWING TO UNDERSTAND CUSTOMER
AFTER EMPATHY MAPPING WHAT IS NEXT THAT WE CAN DO ???

COHORT ANALYSIS
HOW CAN WE USE A COHORT ANALYSIS TO IMPROVE RETENTION ?
HOW TO PROFILE MARKET SEGMENTS ?

ALL THESE VARIOUS TOOLS AND TECHNIQUES LEAD TO WHAT ???


OUT OF ALL THESE REQUIREMENTS WHICH ARE THE SET OF REQUIREMENTS WHICH ARE DECIDED
AT A HIGH LEVEL IN THE INITIAL STAGES :

FINE TUNING STRATEGY ACROSS GEOGRAPHICAL PRODUCT MARKETS


a. TARGET RESEARCH AND HIGH LEVEL PRIORITIZATION

PORTERS FIVE FORCE MODEL

PESTLE FRAMEWORK :
b. Business Model Research

c. Score and Prioritize Target Geographies

d. Develop Geographic Expansion Plan

AFTER ALL THE TSRATEGY AND THE HIGH LEVEL PLANS ARE APPROVED THEN WHAT HAPPENS ?
HOW DO WE DECIDE THE DEVELOPMENT LIFECYCLE FOR THE PRODUCT ?

(Refer to Predictive Vs Agile Document)

AFTER THAT WHAT HAPPENS ???


HOW DO YOU ANALYZE THE PRODUCT ???

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