FINAL QUIZ OB

1. What are some common barriers to effective communication

2. What are the unique challenges to oral, written, and nonverbal communication
3. What are the primary functions of the communication process in organizations
4. What is the importance of interpersonal skills
5. Why is it important to complement intuition with systematic study
6. What are the three levels of analysis in this book’s OB model?
7. What are stereotypes and how do they function in organizational settings?
8. What is intellectual ability and how is it relevant to OB?
9. Illustrate the HR management responsibilities of line and staff managers
10. Differentiate between embedded manager and transactional amanager
11. Give examples of how HR management concepts and techniques can be of use to all
managers
12. What are the pros and cons of five sources of job candidates
13. What are the five main things you would do to recruit and retain a more diverse workforce?
14. Briefly describe each of the following types of interviews: unstructured panel interviews,
structured sequential interviews, job-related structured interviews
15. For what sorts of jobs do you think computerized interviews are most appropriate? Why?
16. What are some typical on-the-job training techniques? What do you think are some of the
main drawbacks of relying on informal on-the-job training for breaking new employees into
their jobs?
17. Describe the pros and cons of five management development methods