WARRANTY CLAIMS 2022 (AS REPORTED ON JIRA)

JOB # Serial Number Status

ESS-18975 JXT1592167 Open

ESS-18971 ZMBH20653 Allocated
ESS-18945 ZLBE20362 Work Done
ESS-18936 ZMBH20653 Complete
ESS-18923 ENKH28368 Complete
ESS-18921 ZMBH20653 CLOSED
ESS-18918 HFJ182578 Waiting
ESS-18916 JXT1590807 Complete
ESS-18904 CKKT02482 Allocated
ESS-18902 ZMBH20653 Open
ESS-18887 CMKH26546 Open
ESS-18865 HFJ182407 In Progress
ESS-18805 JXT1580066 Open
ESS-18804 JXT1580066 Complete
ESS-18767 JXT1554597 In Progress
ESS-18750 HFJ182407 Complete
ESS-18739 ENKA00334 Work Done
ESS-18671 ZMBL02193 Complete
ESS-18670 ZMBH20252 In Progress
ESS-18649 JXT1552415 In Progress
ESS-18634 ZMBE01002 Complete
ESS-18629 JXT1524662 CLOSED
ESS-18627 CKKT02482 Allocated
ESS-18608 JXT1587878 Work Done
ESS-18603 CKKT02482 Allocated
ESS-18592 HFA175267 Complete
ESS-18583 JXT1554810 Open
ESS-18572 ZMBL01753 Allocated
ESS-18544 HFA175271 Complete
ESS-18528 ZMBH20653 Complete
ESS-18527 JXT1587878 Complete
ESS-18526 JXT1552420 Complete
ESS-18520 JXT1552415 In Progress
ESS-18517 JXT1553256 Complete
ESS-18508 EMKA00252 Complete
ESS-18423 ZMBL20735 Complete
ESS-18337 ZMBL02193 Complete
ESS-18303 R020047978 Complete
ESS-18275 HFA175271 Complete
ESS-18477 JXT1552420 Waiting
ESS-18309 20047977 Waiting
ESS-18432 EMG245165 Work Done
ESS-18338 CKKT02482 Work Done
ESS-18279 KKJC315728 Work Done
ESS-18254 ZMBL01753 Invoiced
ESS-18472 ZMBH20252 Complete
ESS-18436 ZMBL20735 Complete
ESS-18417 JXT1583745 Open
ESS-18392 JXT1557284 Complete
ESS-18353 ZMBL20342 Complete
ESS-18350 JMKH25752 Complete
ESS-18318 ZMBL20735 Complete
ESS-18317 ZMBH20653 Complete
ESS-18309 20047977 Open
ESS-18303 R020047978 Complete
ESS-18299 ZMBL20735 Complete
ESS-18298 ZMBH20653 Complete
ESS-18275 HFA175271 Complete
ESS-18259 ZMBE00697 Complete
ESS-18254 ZMBL01753 Complete
ESS-18223 ZMBE00635 Work Done
ESS-18219 JXT1583743 Complete
ESS-18213 JXT1529754 Open
ESS-18173 JXT1580066 Invoiced
ESS-18160 JXT1554597 Invoiced
ESS-18154 JXT1570719 Complete
ESS-18126 ALKH22563 Allocated
ESS-18121 HFJ182578 Closed
ESS-18059 ZMBE00635 Closed
ESS-18109 ZMBL02193 Waiting
ESS-18100 JXT1529706 Closed
BOS-335 YMD090023 In Progress
BOS-343 YJS080009 Complete
TCJ-448 YHS070240 Open
BOS-372 Open
ESS-18097 YHS070242 Open
ESS-18096 YGS070006 Open
ESS-18094 ZLBH20352 Closed
ESS-18077 CMKH26546 Closed
ESS-18059 ZMBE00635 Closed
ESS-18057 JXT1552388 Closed
ESS-18024 JMKA00050 In Progress
ESS-18004 JXT1565113 Waiting
ESS-17982 JXT1574609 Closed
ESS-17977 JXT1554585 Waiting
ESS-17972 JXT1552386 Closed
ESS-17931 ZMBE00635 Closed
ESS-17929 JXT1579877 Closed
ESS-17926 HMKH25015 Closed
ESS-17918 ALKH22563 Closed
ESS-17896 ZMBL00269 Waiting
ESS-17879 JXT1552386 Closed
ESS-17876 JXT1548937 Closed
ESS-17873 JXT1532428 Closed
ESS-17869 JXT1554808 Waiting
ESS-17861 JXT1554810 Waiting
ESS-17859 HFA175122 Closed
ESS-17815 ZMBE00277 Work Done
ESS-17800 17A50F00174 Closed
ESS-17775 AMKH24721 Work Done
BOS-361 NBDC11039 Closed
ESS-17756 G1412 Closed
ESS-17749 KBLA1021A70C00296 Waiting
ESS-17748 AMKH24721 Closed
ESS-17732 JXT1552186 Waiting
ESS-17730 21SY220S000136 Closed
ESS-17722 HFJ182581 Closed
ESS-17718 JXT1532573 Closed
ESS-17715 JXT1554593 Closed
ESS-17703 D040034141 Waiting
ESS-17663 AMKH24721 Closed
ESS-17653 JXT1565123 Waiting
ESS-17648 CKKH01054 Closed
ESS-17638 S9295 In Progress
ESS-17635 ALKH22563 Closed
ESS-17630 HFA175292 Closed
ESS-17609 JXT1504670 Closed
ESS-17578 JXT1532571 Closed
ESS-17575 JXT1529747 Waiting
ESS-17565 HFA174473 Closed
ESS-17519 JXT1560871 Closed
ESS-17517 JXT1525057 Waiting
ESS-17474 HFA174981 Closed
ESS-17428 ZMBE00635 Closed
ESS-17424 JXT1524422 Closed
ESS-17399 JXT1525057 Closed
ESS-17298 JXT1548932 Closed
DESCRIPTION

Attend to fuel gauge & handbrake switch not working,JX75T 4WD Tractor,Ructure Farming. (Sandhurst Farm.)
Refill aircon gas,PUMA 210 Tractor,Zambezi Fresh
Attend to leak on bell housing.Maxxum 140 Tractor-Mutare City Council.
Attend to propshaft loose,PUMA 210 Tractor,Zambezi Fresh
Attend to leaking diesel on the return T-piece.570ST Backhoe-Boutel Projects
Attend to leak on steering pipe,PUMA 210 Tractor,Zambezi Fresh
Attend to clutch, replace return spring,Farmall JX110 Tractor,Fixbrew Investments
Fit easy steer &tyres from old unit ( JXT1554597).JX75T 4WD Tractor, Just Green Agri
Replace broken fan,1107EX ROPS CAB 110HP Compactor,Klipdrift Services Pvt Ltd.
Check & Rectify knocking noise from the cab, & attend to stop message coming on,PUMA 210 Tractor,Zambezi Fresh
Attend to horn not working.570ST Backhoe -Tshuma Milling
Attend to fuel system contamination,Farmall 110JX 4WD Tractor, Mutare Board & Timbers
Replace missing bolts on the draw-bar,JX75T 4WD Tractor, ZFC Pensions Farm
Attend to rav counter not working,JX75T 4WD Tractor, ZFC Pensions Farm
Attend to noise from the engine,JX75T 4WD Tractor,Just Green Agri.
Replace fuel cap,Farmall 110JX 4WD Tractor, Mutare Board & Timber
Attend to lose of power.CX220C Excavator-Kaard Investments
Check & attend to noise from the engine,PUMA 155 Tractor,Pricabe Enterprises
Attend to GPS not working,PUMA 210 Tractor,Romwe Farming Pvt Ltd
Attend to engine noise& excessive oil consumption,JX75T 4WD Tractor,Mr Njovhana
Attend to tractor not engaging into forward gears,Maxxum 125 4WD tractor
Replace engine oil pressure switch,JX75T 4WD Tractor,Mr & Mrs Madamombe
Attend to engine mounting bolts broken, leaks on timing cover &header tank leaking,1107EX ROPS CAB 110HP Compacto
Attend to leaking steering metal pipe.JX75T 4WD Tractor-Justice Chinembiri Bhunu
Attend to broken compressor in-bolt,1107EX ROPS CAB 110HP Compactor,Klipdrift Services Pvt Ltd.
Attend to hazards & indicators not working,JX95 4WD Tractor,Bryns Farm.
Replace hazard switch & flasher unit,JX75T 4WD Tractor,Fixbrew Investments
Replace windscreen,PUMA 155 Tractor, Mr Bonyongwa
Replace engine oil pressure switch,JX95 4WD Tractor,Tillcorp Pvt Ltd ( Marnocks Farm)
Attend to oil leak,PUMA 210 Tractor,Msasa farm
Swop tyres, cluster unit , battery with old unit(JXT1552420),JX75T 4WD Tractor,Agricon
Swop tyres, cluster unit & Battery with new unit(JXT1587878),JX75T 4WD Tractor,Justice Chinembiri Bhunu
Attend to excessive oil consumption,JX75T 4WD Tractor,Mr Njovhana
Attend to steering pipes leaking,JX75T 4WD Tractor,Haere Pai.
Check & rectify leak underneath ,in between the tracks ,CX220C Excavator,Kaard Investments
Attend to leak & replace engine oil. PUMA 210 Tractor-Msasa Limited Liability
Replace windscreen,PUMA 155 Tractor,Precabe Enterprises
Attend to broken tyne, FIELDKING RIP ON ROW RIPPER, Canaan Farms
Attend to lose banjo bolt on overflow pipe on injector pump & lose injector.JX95 4WD Tractor-Tillcorp Pvt Ltd
Carry out assessment for engine knocking sound. JX75T 4WD Tractor-Justice Chinembiri Bhunu
Stripping Authority: Remove tyne and fit on Cannan Farm Supplies ripper (R020047978 ),Fieldking row ripper
Attend to faulty sensor.7250 Combine Harvester-Sligo Farm.
Replace ignition switch & oil pressure switch,1107EX ROPS CAB 110HP Compactor, Agricon
Attend to wobble box,Grain header 3020 25ft,Bell Inn Farm
Attend to dashboard not working,PUMA 155 Tractor,Bonyongwa.
Attend to GPS not working,PUMA 210 Tractor,Romwe Farming Pvt Ltd
Attend to rear remote leaking oil,PUMA 155 Tractor,Msasa Limited Liability
Attend to hard steering. JX75T 4WD Tractor- Canaan Farm Supplies (Mr. Moyo)
Check and rectify unusual noise from the engine,JX75T 4WD Tractor,Romwe Farming.
Carry out Callibration and software update,PUMA 155 Tractor, Mary Ellen
Replace hoses,570ST Backhoe Loader,Plant 4 Hire
Attend to tractor not picking implements,PUMA 155 Tractor, Msasa LLC
Attend to autoguidance not working,PUMA 210 Tractor,Msasa LLC
Stripping Authority: Remove tyne and fit on Cannan Farm Supplies ripper (R020047978 ),Fieldking row ripper,Agricon
Attend to broken tyne, FIELDKING RIP ON ROW RIPPER, Canaan Farms
Reset service hours,( service light on at (17.5hours),PUMA 155 Tractor,Agricon
Attend to brake booster pressure low,PUMA 210 Tractor,Msasa farm
Attend to lose banjo bolt on overflow pipe on injector pump & lose injector.JX95 4WD Tractor-Tillcorp Pvt Ltd ( Marnocks
Check and rectify tractor stuck on high range gear ,Maxxum 125 4WD Tractor ROPS
Attend to dashboard not working,PUMA 155 Tractor,Bonyongwa.
Attend to noisey clutch,Maxxum 125 4WD Tractor ROPS,Fixbrew.
Attend to Pressure relief valve fell off from the control valve,JX75T 4WD Tractor,Sligo Avalon Farm
Check & rectify ignition switch faulty,JX75T 4WD Tractor,Dasapa Pvt Ltd
Attend to hydraulics,JX75T 4WD Tractor,Agricon
Attend to PTO not engaging (Auto control box preventing the lever from engaging),JX75T 4WD Tractor,Just Green Agri.
Replace dash panel. JX75T 4WD Tractor-KW Enterprises
Attend to faulty temparature sensor. 570ST Backhoe Loader -Rockdrill Trading
Check & Adjust clutch,Farmall JX110 Tractor,Fixbrew Investments
Remove injector pump and injectors & Fit on Fixbrew ESS-18059 ( ZMBE00635),Maxxum 125 4WD tractor,Agricon.
Check and attend to lack of drive,PUMA 155 Tractor-KAARD INV
Attend to starting problem. JX75T 4WD Tractor-Balzer Trading Tsholotsho
PIP:Attend to Parker quick coupling field.-Nutritiller 955 TF 60FT-Bosman Farming
PIP: UPDATE PLANTER SOFTWARE.ER2150 Planter-Agricon
PIP: UPDATE PLANTER SOFTWARE FOR PRO1200 DISPLAY CONTROL.ER2150 Planter-Agricon Contracting.
PIP: UPDATE PLANTER SOFTWARE FOR PRO1200 DISPLAY CONTROL.ER2150 Planter-Bosman Farming
PIP: UPDATE PLANTER SOFTWARE FOR PRO1200 DISPLAY CONTROL.Early Riser ER2150 Planter-Credcorp Investments
PIP: UPDATE PLANTER SOFTWARE FOR PRO1200 DISPLAY CONTROL.ER2150 Planter-Agricon
PIP: CHECK THE TORQUE OF THE FRONT CAB BOLTS.PUMA 210 Tractor-Fossil Construction.
Attend to oil leaks,570ST Backhoe Loader,Kaard Investments
Replace faulty solenoid & injector pump. Maxxum 125 4WD Tractor ROPS-Fixbrew.
Attend to leaking radiator hose. JX75T 4WD Tractor-Mr Taruberekera Taruberekera
PIP: Fuel circuit rework for fuel contamination,CASE CX220C Excavator ,Repose Mine.
Replace Engine,JX75T 4WD Tractor,Cup Bearer Trading.
Check and attend to front hubs leaking,JX75T 4WD Tractor,Repose Mine
Replace Engine .JX75T 4WD Tractor. Sligo Farm
Attend to starting problem.JX75T 4WD Tractor-Redshed
Check and rectify tractor not switching off, suspecting selonoid,Maxxum 125 4WD Tractor ROPS,Fixbrew.
Check and attend to non-start,JX75T 4WD Tractor-Sligo Farm
Attend to overheating issue. 570ST Backhoe Loader-Roger Barry
Check and attend to non-start ,570ST Backhoe Loader ,Rockdrill Trading
Replace bonnet,PUMA 155 Tractor,PB Arnott & Sons
Attend to starting problem. JX75T 4WD Tractor-Redshed
Attend to starting problem. JX75T 4WD Tractor-Balzer Trading Stapleford
Attend to unusual noise from left side of diff. JX75T 4WD Tractor-Balzer Trading (Chimanimani)
Attend to unusual sound from the engine.JX75T 4WD Tractor-Sligo Farm
Carry out repairs as per assessment ( unusual engine sound),JX75T 4WD Tractor,Fixbrew Investments
Attend to tractor not starting.JX95 4WD Tractor-Mr Mambudzi (Sodbury farm)
Check and rectify tractor stuck on difflock,Maxxum 125 4WD Tractor ROPS,Curvaceous Enterprises(Stellar Farming)
PIP:Replace traction spring -KUHN Eco Ranger Sprayer-Hon Haritatos
Replace fan, fan cowling, pulley, dip stick, hydraulic hose and fan belts,570ST Backhoe Loader ,Charles Chimbwanda.
Attend to ram leaking,CASE Dozer 1150K,Bosman Farming
Replace incorrect tip (RH) tip,Multi Master Plough,Quilldriver(Alister York)
Attend to boom left ram leaking and torn string (attaching to the water graduation),Lexis 3000,Melbury Estate.
Carry out assessment on broken pulley,570ST Backhoe Loader ,Charles Chimbwanda.
Replace engine,JX75T 4WD tractor.Sligo
Check and rectify hydraulic oil leaking,.SANY SY220C Excavator,Kaard Investments.
Attend to Fuel cap not opening, Farmall JX110 Tractor,Nungu Agri Products
Check and rectify broken Rear RHS half shaft,JX75T 4WD Tractor,Balzer Trading Stapleford
Attend to oil coming out from the exhaust,JX75T 4WD Tractor, Sligo
Replace damaged scrappers.Fieldking 20 disc Harrow-Nyabhira Farm.
Check and attend to TLB not engaging into any gear( no drive),570ST Backhoe Loader ,Charles Chimbwanda.
Check and rectify knocking sound from the engine,JX75T 4WD Tractor,Mr Ruvengo Lovemore/Esau
Repair bucket,570ST Backhoe Loader ,Sligo Farm
Replace suction pipe,Rovic UATS600 sprayer 600L,Biano Farm.
Check and rectify alternator not charging,570ST Backhoe Loader ,Rockdrill Trading
Check and rectify hazards not working,JX95 4WD Tractor,African Preserves
Attend to hydraulics not working. JX75T 4WD tractor-Arable Lands
Check and rectify broken Rear RHS half shaft,JX75T 4WD Tractor,Balzer Trading Stapleford
Replace engine,JX75T 4WD Tractor,Anyhome Investments, Msasa
Replace fuel tank,JX90 4WD tractor,Muchero Farm.
Replace leaking steering pipe.JX75 tractor-Balzer Trading
Replace loom and nuetral switch,JX75T 4WD Tractor,Balzer Trading (Cashel Valley)
Attend to dashboard not turning on.JX95 4WD Tractor-Mrs T Gezi (Kwayedza Farm)
Carry out assessment on gear 2 not engaging,Maxxum 125 4WD Tractor ROPS,Fixbrew.
Attend to charging problem.JX75 4WD Tractor-Tillcorp Pvt Ltd (Marnocks Farm)
Attend to faulty hydraulics.JX75T 4WD Tractor-Balzer Trading (Cashel Valley)
Attend to hydraulics not working well.JX75T 4WD Tractor-Fixbrew Investments
COMMENTS

CLAIM TO BE SUBMITTED
CLAIM TO BE SUBMITTED
GOODWILL WARRANTY
FITTED BOLTS-GOODWILL
CLAIM TO BE SUBMITTED OF THE PIPE-JOB ATTENDED TO 15/06/2022
CUSTOMER RESOLVED ISSUE
WAITING FOR PARTS
CUSTOMER GIVEN A NEW UNIT
MACHINE TO BE BROUGHT TO THE WORKSHOP FOR FURTHER ASSESSMENT
GOODWILL WARRANTY
NOT YET ATTENDED TO
CLAIM APPROVED-FUEL CAP
TECH TO ATTEND AND ASSESS
CLAIM SUBMITTED-302200226912
THD SUBMITTED-WAITING TO BE REPAIRED FAILED PARTS
CLAIM SUBMITTED-302200226055
GOODWILL WARRANTY
GOODWILL WARRANTY
JOB STILL IN PROGRESS
THD SUBMITTED-WAITING TO BE REPAIRED FAILED PARTS
GOODWILL WARRANTY
CUSTOMER WAS GIVEN A REPLACEMENT UNIT
MACHINE TO BE BROUGHT TO THE WORKSHOP FOR FURTHER ASSESSMENT
REPLACED O RING-GOODWILL
MACHINE TO BE BROUGHT TO THE WORKSHOP FOR FURTHER ASSESSMENT
Warranty claim 302200207513 submitted
AUTO ELECTRICIAN TO ATTEND
CLAIM SUBMITTED-302200226985
CLAIM SUBMITTED-302200189351
CLAIM TO BE SUBMITTED
REPLACEMENT UNIT GIVEN-OLD UNIT WAITING FOR NEW ENGINE
REPLACEMENT UNIT GIVEN-OLD UNIT WAITING FOR NEW ENGINE
WORK STILL IN PROGRESS-THD UPLOADED-ASSESS ENGINE FURTHER
CLAIM PAID
CLAIM IN PROCESS
CLAIM TO BE SUBMITTED
CLAIM PAID
FIELDKING
GOODWILL WARRANTY
WPA APPROVED-WAITING FOR ENGINE
FIELDKING
LOOSE CONNECTION-GOODWILL
Warranty claim 302200199255 submitted
POLICY CLAIM PAID
FUSE HAD BLOWN-GOODWILL WARRANTY
WAITING FOR DETAILED INFO FROM TECH WHO DID THE JOB-LIVINGSTONE
CLAIM IN PROCESS
YET TO BE ATTENDED
JOB DONE, MACHINE WORKING FINE
GOODWILL WARRANTY
Warranty claim 302200082744 submitted
GOODWILL WARRANTY
GOODWILL WARRANTY
FIELDKING
FIELDKING
DONE BY FRANCOIS-GOODWILL
DONE BY FRANCOIS-GOODWILL
GOODWILL WARRANTY
GOODWILL WARRANTY
ISSUE RECTIFIED BY AUTO-FUSE WAS BLOWN-CHANGED FUSE-OK NOW
TECH ASSESSED AND MACHINE WAS OK-NO ISSUES
DUPLICATE THOUGH CLAIM WAS PAID
CUSTOMER RESOLVED ISSUE
CLAIM PAID
GOODWILL WARRANTY
CLAIM PAID
TECH STILL TO ATTEND IN VIC FALLS
GOODWILL WARRANTY
CLAIM TO BE SUBMITTED-BRENNANS YET TO REPAIR PUMP & INJECTORS
CLAIM IN PROCESS
CLAIM PAID
ORDER STILL BEING PROCESSED BY CNHI ETA N/A
CLAIM PAID
PIP NOT DONE AS WE ONLY HAVE PRO 700 DISPLAYS
PIP NOT DONE AS WE ONLY HAVE PRO 700 DISPLAYS
PIP NOT DONE AS WE ONLY HAVE PRO 700 DISPLAYS
PIP NOT DONE AS WE ONLY HAVE PRO 700 DISPLAYS
CLAIM PAID
CLAIM IN PROCESS
WAITING FOR REPORT FROM BRENNANS
GOODWILL WARRANTY
PIP IN PROGRESS
WPA APPROVED-WAITING FOR ENGINE
CLAIM PAID
WPA APPROVED-WAITING FOR ENGINE
CLAIM PAID
GOODWILL WARRANTY
CLAIM PAID
CLAIM PAID
CUSTOMER RESOLVED ISSUE
CLAIM TO BE SUBMITTED AS THE PARTS WERE IN WAITING
CLAIM PAID
GOODWILL WARRANTY
GOODWILL WARRANTY
WPA APPROVED-WAITING FOR ENGINE
Warranty claim 302200150717 submitted-ENGINE REPLACED
GOODWILL WARRANTY
Warranty claim 302200199315 submitted
KUHN ISSUE
CLAIM PAID
WARRANTY EXPIRED 26/09/2017
KUHN ISSUE
KUHN ISSUE
CLAIM PAID
WPA APPROVED-WAITING FOR ENGINE
SANY ISSUE
GOODWILL WARRANTY
CLAIM PAID
THD SUBMITTED-CUSTOMER ASSESSING UNIT
FIELDKING ISSUE
GOODWILL WARRANTY
WPA APPROVED-WAITING FOR ENGINE
CLAIM PAID
KUHN ISSUE
CLAIM PAID
GOODWILL WARRANTY
CUSTOMER RESOLVED ISSUE
CLAIM PAID
WPA APPROVED-WAITING FOR ENGINE
CLAIM PAID
CLAIM PAID
WAITING FOR THE PARTS
GOODWILL WARRANTY
GOODWILL WARRANTY
CLAIM PAID
CLAIM PAID
CLAIM PAID