AGRIBANK AGRICASH INSTANT CARD ISSUANCE INSTRUCTIONS

FUNCTIONS BY THE ENQUIRIES CLERK

Please note T24: Charging of cards is done manually

Portal Link: https://secure.zss.co.zw/agribank-portal/Login.faces

1. Click the link and log on:

2. Take card and search it by card number to have the following:

Click on the blue card number:

If client opened account before 15 July 2016
a) Choose add existing customer to get the following screen:

b) Put The customer ID and click pull info. If the customer is already in the database, the
following comes out:
Or else put Customer ID, link account to customer and ADD client on the mandatory fields in *
then click ok:

Please note that the correct customer ID is key

After clicking ok, the following comes out:

Press linked accounts for the following to come out:

On accounts not linked to cards tick on account as follows:

Then Click link to get the following:

Else, if the account does not appear on that window, click create new account to get the following:

Then enter account information as follows:

Please note that the Account type should be: 40 – Universal account.

After that click ADD, if there is error contact us.

The next step is for the client to set pin and then the CSO authorizes as follows:

FUNCTIONS BY THE CSO

Removing card from hold

The customer should test balance enquiry before leaving.

Register all clients without mobile banking.

If the client is totally new, please click add new customer rather than existing and follow the procedures.