1

TECHNICAL MANUAL
SOFTWARE

Software for Visitor Registration in Residential Units.

NATIONAL CENTER OF HOTELS, TOURISM AND FOOD - SENA

"TECHNOLOGY, ANALYSIS AND DEVELOPMENT OF INFORMATION SYSTEMS"

Project Activity:
AP04-AA5-EV05-English-Elaboration-Manual -Technical.

Authors:
John Deibis Perez Yerena
Laura Marcela Montoya Velasquez
Luis Alfredo Bonilla

FILE
(2282485)

Residential Software Solutions.

 2

INDEX

1. Introduction
2. Objective
3. Software security Software
4. requirements
5. System
6. User administration User
7. login registration
8. System menu
9. Visitor registration
10. Database (BD)
11. Technical support

Residential Software Solutions.

 3

INTRODUCTION
A manual is a piece of writing that includes the most important aspects of a subject or
product. This is a detailed guide that helps you understand how something works. A user is,
on the other hand, the person who ordinarily uses something or who is the recipient of a
service.

therefore along the development of this evidence, a detailed content of the operation of the
user interface for the software Residential Software Solutions, which is oriented to be
accessible and interpretation by the end user , which for this case, will be the
employees of the security company of a residential complex, they have basic skills
and knowledge of computer systems and do not have physical or mental disabilities.

Residential Software Solutions.

 4

OBJECTIVE

Inform and specify to the user the structure and conformation of the system applied
in the parking area, this, in order to support, modify or update the same system in
general.

Residential Software Solutions.

 5

1. Software Security

This software fulfills the security functions, since it allows entry by username and
password, which will only be possessed by employees authorized by the system
administrator, and at the time of entry, a series of filters will be executed that will
allow full identification of the user. It must be entered from a reliable computer
equipment that has protection systems.

2. Software requirements

Para operation must meet the hardware and software requirements as:
a) Sand requires the operating system of the computer is Windows 7 or higher.
b) Sand recommends using the Google Chrome browser, to exploit the maximum
functionality.
c) The software is designed to be a Lightweight tool and run in 32 or 64 Byte
architecture.

3. Entering the System

As it is an application of a local nature, it must be entered as follows:
a) Enter the task bar at home.

b) Select Search and enter the name of the software Residential Software
Solutions and enter the system.

Residential Software Solutions.

 6

6. User Administration

The administrator will grant permissions only and exclusively at the operator level,
that is, they will not be able to delete or modify existing information, roles,
permissions and privileges must be defined for each one.

It is suggested that the user team follow the instructions regarding user codes and
passwords in detail, to avoid problems with the security of your personal information.

7. User Registration

The group of authorized users will be able to access the software, for this it requires
an ID that can be the name or, failing that, an assigned code which has been
previously registered, it will also require an alphanumeric password and with a
character special, which is the one that will give you access to the application. Once
the two fields are filled, you must press enter.

Residential Software Solutions.

 7

8. System Menu

Upon entering the system, you will find a navigation menu in which you can choose
the operation you want to perform according to the need, proceeding to register the
visitor staff.

It contains the following boxes:

Name: letters are entered here, always taking care not to enter numbers, periods, or
spaces as it will mark an error.

Surname: letters are entered in this, always taking care not to enter numbers,
periods, or spaces since it will mark an error.

Document type: There will only be space for the acronym CC, passport, Alien
Identification Card.

Document number: Only numbers will be entered in this field, no periods or

commas can be entered.

Tower / Apartment: In this space you will enter the number of the tower and the
apartment to which you want to enter, the configuration will allow alphanumeric data
to be entered.

Telephone: The mobile telephone number of the visiting personnel to the residential
complex will be registered here.

Company: This field will not be mandatory, since it only applies to technicians from
the different companies that visit the complex for maintenance or service installation
issues.

ARL: in this field, the occupational risk manager with the technical staff who visit the
complex for work issues is served.

Residential Software Solutions.

 8

EPS: here the name of the health company to which the technical staff is affiliated is
registered, it allows entering alphanumeric characters.

Domiciliary: The option of YES or NO will be entered, in the case of domiciliary

personnel who enter.

Contractor: The option of YES or NO will be entered, in the case of contractor

personnel who enter.

Visitor: The option of YES or NO will be entered, in the case of personnel of

passers-by who enter.

Authorized: In this field it will be allowed to make a kind of visa once contact is made
with the resident or the administration and they authorize the entry.

Photo: In this field, you will make a photographic record of each person who enters
the group.

Vehicle: In this field you will enter the type of vehicle, be it motorcycle, car, etc.

License plate: the vehicle license plate will be registered.

Parking: The parking number assigned to you is recorded according to availability.

New: This button option will be taken when the staff first visit the set.

Register: this is the last step to indicate that everything was completed and the form
with the entered data will be saved immediately.

Residential Software Solutions.

 9

9. Registration Visitors

The software will instruct the user through a window or a message that the data has been
successfully saved or missing fill some field.

10. Database (BD)

The information will be registered in the database assigned either Excel or SQL; this
section can only be entered by authorized users, in order to avoid losing information
or manipulating existing data.

11. Technical Support

The user will have the option of contacting technical support systems through a chat
to answer questions and concerns or ask help if the software remotely presents a
problem.

Residential Software Solutions.

 10

11.1 In the lower left corner select support this will take you to the technical
support window where you can contact the User Service team.

11.2 The Technical Support team will contact the user through a chat or by phone to
resolve the problem, concern or doubt presented during the entry of any information
to the software.

Residential Software Solutions.

 11

Residential Software Solutions.