Our Services

Our Services

MHWirth in Brief
MHWirth is a leading global provider of first-class drilling solutions
and services designed to offer our valued customers with the
safer, more efficient and reliable alternative. Our knowledge and
technologies span from reservoir to production and through the life of
the field.
Our company vision drives an unparalleled MHWirth has a global reach covering five
commitment to quality and major continents with offices in 13 countries.
economic advantages for our customers Drawing upon our global market success,
and stakeholders. we continue to seize opportunities through
an established strong regional presence.
With a remarkable legacy founded
more than a century ago, MHWirth has Our dedicated professionals consistently
transformed into a brand reflective of our strive to enhance customer satisfaction
robust company strategy and compelling and form meaningful collaborations by
ambitions. creating a personalized experience.

Our reputation is preserved through a

winning combination of values, people
and innovative technologies, proven
by a respected track record and a vast
collection of customer success stories.
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Performance With a Purpose

MHWirth’s values are a testament to our commitment to each other, our customers and our stakeholders. We
strive for excellence without compromising on integrity. These six values serve as a roadmap towards cultivating
a positive workplace and fulfilling our corporate strategy with pride. Our brand proposition is empowered
through the consistent adoption of these values.

Our Values

Delivering
Customer HSSE Employee Customer Shareholder
Quality
First Mindset Engagement Experience Value
Results
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Content

1 Drilling Lifecycle Services | 6

Total Cost of Ownership
Lifecycle Approach
Global Reach and Local Support

2 Support Services | 10
Service Account Management
Global Operational Support Center

3 Overhaul, Installation & Commissioning | 12

Overhaul
Inspection
Rig Storage and Reactivation
Equipment Installation and Commissioning
Equipment Exchange Bank
Upgrade Engineering
Logistics

4 Optimization Services | 17
Maintenance &
Performance Optimization
Training

5 Spare Parts | 21
Spare Parts Services

Contacts
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1 Drilling Lifecycle Services

With a global footprint and an eye towards cost effectiveness;
our Drilling Lifecycle Services are here to support you
throughout the lifetime of your operation
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1 | Drilling Lifecycle Services

Total Cost of Ownership

Total cost of ownership (TCO) is a cost estimate By moving from a time based approach to a condition
intended to help you better determine the direct and based maintenance approach, we are able to
indirect costs of your complete rig package. maximize the life of your equipment and lower the
total cost of ownership.
We go beyond the initial manufacturing cycle times
and costs associated with the project and include a
comprehensive look at the total cost of ownership.

Reduced total cost of ownership

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1 | Drilling Lifecycle Services

Lifecycle Approach

Success depends on superior service and support

throughout the life of the product.

Our offerings are diverse, flexible and tailored to meet

your needs. We deliver globally integrated services
and support. Our highly competent service engineers
and technical personnel are ready to assist you with Service and support throughout the
life of the product
any service requirements.

„ Overhaul „ Service account management

„ Equipment installation „ 24/7 technical support
„ Commissioning

Implement Operate

Prepare and Plan Evaluate

„ Logistics
„ Upgrade engineering „ Training and performance optimization
„ Spare parts „ Inspection services
„ Inspection services „ Condition based maintenance
„ Equipment exchange bank and condition monitoring
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1 | Drilling Lifecycle Services

Global Reach and Local Support

We offer services to over 500 rigs around the world

and know when you need support, you cannot
afford to wait. That is why each rig we support has a
dedicated service account manager (SAM) located
Support when you need it
close to your operations.

Lifecycle support is offered from our locations around

the world, including main service offices in strategic
regions.

Norway

UK

Canada

Germany
South Korea

USA Azerbaijan
China

UAE

Singapore

Brazil
India
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2 Support Services
Our experienced technical specialists and quick
response times help you achieve optimal equipment
performance
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2 | Support Services

Service Account Management

Direct communication enables us to meet your needs Our myDrilling™ technology is an interactive, web-
effectively and expedite critical issues when the need based communication platform developed by MHWirth
arises. Our dedicated service account managers for our customers. It shows on-going correspondence
(SAMs) are your link to our onshore support network. and accurate information to your rig crew at the right
time.
As the single point of contact for both your rigs in
operation and our internal technical support teams,
our SAMs provide advice and a unique doorway to our
global expertise and competence.

Our SAMs expedite requests as efficiently as possible,
and give you the personal attention and partnership
required to resolve your issues.
Our SAMs connect the right resources
together to solve the challenges you
face during operations

Global Operational Support Center

Our 24/7 Support Center has dedicated support Technical support includes:
personnel available for immediate technical support „„ Software
24 hours a day. „„ Hydraulic
„„ Mechanical
For reported software issues, the installed remote „„ Electrical
diagnostics system on the rig will often be the primary
tool for troubleshooting. Our support engineers can
monitor and troubleshoot on drilling control and
Our technical support is available for
monitoring systems delivered by MHWirth. you 24 hours a day, 7 days a week
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3 Overhaul, Installation &

Commissioning
From single equipment maintenance to comprehensive
maintenance packages, our maintenance offering supports
the full lifecycle of our products
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3 | Overhaul, Installation & Commissioning

Overhaul

The first phase is to identify the status of the
equipment. This results in fact-based decision support
material, covering both the equipment status and
an evaluation of performance enhancing upgrade
opportunities.
The assessment and planning phase results in a clear
Scope of Work (SOW) with identification of critical
Simulator
Training
materials and source. Experienced project managers
provide decision support which helps to ensure realistic
time assessments.
In the execution phase, materials are prepared and
used for either overhaul and repairs or directly for
installation and commissioning.

Identify Status Assess and Plan Execute Work

Installation
Inspection Project Agree Material Overhaul
& Commis-
Program Management on SOW Resources Process
sioning

Inspection

Our rig inspection program is proactive and

equipment specific. With the use of annual and pre-
class inspections as well as condition monitoring
tools we are able to detect faults early.

All inspections are carefully prepared by reviewing and

analyzing the maintenance and usage history. After
the equipment inspection, test results and potential
degradation issues are identified and reported to you.
Our technical support professionals provide you with
detailed advice on the appropriate Scope of Work
(SOW) for maintenance to increase your rig’s uptime.

With improved maintenance planning, potential HSSE Our inspection services enable
and commercial risks of maintenance are minimized. specific, condition based planning of
maintenance
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3 | Overhaul, Installation & Commissioning

Rig Storage and Reactivation

Many of our customers experience challenges when
reactivating a stacked rig due to degraded equipment
and unknown condition of the equipment.
As an original equipment manufacturer (OEM),
MHWirth provides reliable, safe and efficient rig
storage and reactivation services to ensure efficient
and predictable reactivation process. This will qualify
your equipment for an extension of Certificate of
Compliance (COC).
Depending on our customers’ operational needs,
MHWirth can provide a full package of reactivation
services. Our service account managers (SAMs)
will support and guide you during the reactivation
process.
OEM documented condition of
equipment will benefit you for new
drilling contracts

COC extension

Preservation Rig Inspection Equipment Training Performance

and Storage Preparation Optimization
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3 | Overhaul, Installation & Commissioning

Equipment Installation and Commissioning

From installation and commissioning and throughout

the decommissioning process, we are your original
equipment manufacturer (OEM) partner for the lifetime
of the equipment.

We provide the technical expertise to properly handle

all the phases of the equipment installation and
removal process, ensuring your equipment assets are
expertly cared for.

Our experienced commissioning engineers will

install the equipment in the safest; most efficient
way possible and according to all required HSSE
regulations. With our in-depth equipment knowledge as
an OEM, we provide safe and efficient installation and
commissioning on all our products.

Hardware-in-the-loop (HIL) tests and advanced

simulation tools are used to ensure our products
will meet your needs before they go into the field.
Doing this helps to identify critical issues before they
arise, saving you time and money. Our execution
of commissioning is based on clear processes and
communication making sure the job is done on time
Fast and safe removal of equipment
and on budget.

Equipment Exchange Bank

With our equipment exchange bank, we keep your rig

running with minimal disruption to your operations.

Located in strategic regional hubs, our equipment

exchange bank enables you to have immediate access
to operational equipment without the wait.

Operational ready equipment close to

your rig
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3 | Overhaul, Installation & Commissioning

Upgrade Engineering

As an original equipment manufacturer (OEM) we Our upgrade engineering services are available for all
know how equipment and systems should interface, of our OEM equipment as well as for the integration of
enabling us to find the best solution for your upgrade. third party equipment.

Our engineering services team can provide you with

the support needed whether it is equipment or system As OEM we have the in depth technical
knowledge of the equipment and
based maintenance.
interfaces needed to provide effective
solutions

Logistics

Our regional equipment exchange banks and stock

of all critical spare parts, enable us to keep delivery
Global availability and short lead times
times to a minimum enabling you to focus on critical
on spare parts
rig operations and uptime.
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4 Optimization Services
Improving efficiency and cost through our services
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4 | Optimization Services

We understand that optimizing drilling operations
requires solid and reliable data. All our optimization
services are process-based.
High-quality data and analytics are the foundation
for our optimization services; powered by our
prognostic health management tool and our
performance analyzer. They are basis for an
accurate strategy definition and fact-based
decisions.
By capturing thousands of parameters, from operator
inputs to component operating characteristics, our
independent Riglogger™ technology preserves the
history of the drilling process.
„„ Continuous improvement process
„„ Flexible and customized
recommendations based on the
actual usage and design
„„ The ideal lifecycle partner for your
rig

Drivers for Improved Well Costs

Reduced OPEX
„„ Reduce Maintenance costs
„„ Reduce need for equipment
overhauls and upgrades
„„ Improve equipment reliability
„„ Improve HSSE performance
„„ Avoid unplanned maintenance/
non-productive time
„„ Reduce time for revision stops

Increased meters per day

„„ Increase drilling speed
„„ Prevent unwanted well events
„„ Minimize downtime and waiting time
„„ Improve rig layout to support efficient
operations

4 | Optimization Services
Maintenance Optimization
Continuous maintenance optimization is enabled
through condition monitoring, advisory and input
from maintenance plan and strategy. In that way the
rig owner will know the remaining useful life of the
equipment. We advise on optimal maintenance and
replacement schedule.
Performance Optimization
The performance optimization process monitors
and analyzes the crew performance and the
technical bottlenecks and will advise on continuous
improvements. These will be implemented through
training and technical upgrades to optimize your
drilling performance.
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Deliverables:
„„ Condition based maintenance enablers
„„ Optimized maintenance program
„„ Up front scope of work definition for repairs/
overhaul
„„ Continuous class certification
As a certified supplier of condition
monitoring services, we support
continuous class
Deliverables:
„„ Performance monitoring and analysis
„„ Performance reporting
„„ Digital twin for testing and definition of technical
limit
„„ Performance training and upgrades
Close collaboration and support
to help you set and reach
performance targets
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4 | Optimization Services
Training

We offer client specific training to increase your original equipment manufacturer (OEM) specialized
personnel’s learning curve; focusing on operational training with qualified OEM performance optimization
efficiency and safety for new and experienced instructors.
personnel. Our drilling simulators are a cost effective,
risk free training method that puts your personnel in Our training:
rig specific, realistic drilling environments. „„ Facilitates safer operations and better HSSE
performance
Using the data provided by our Riglogger™ „„ Improves productive time and operational
technology, we are able to gain insight into how the performance
equipment has been used and performed, allowing us
to better plan training of your crew and optimization
of your rig.

To bring your rig crew to the next performance level State-of-the-art facilities and training
MHWirth’s crew optimization services combine

eLearning Classroom Simulator Practical Crew

Training Training Training Optimization
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5 Spare Parts
As your original equipment manufacturer spare parts
supplier with a regional presence, our goal is to keep your
rigs running
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5 | Spare Parts
Spare Parts Services

We understand when you need spare parts every Quality

minute matters. That is why our strategic regional
locations are available for consultancy. We have
stocks located globally, helping to keep your cost
of inventory to a minimum.
From the ability to check spare parts availability
online or to talk to a spare parts professional in
person, we make it easy for you to find the spare
parts you need.
Availability
We have centralized stocks in Norway and
Germany to urgently support all customers
globally. Stocks located at other regional locations
will equally be ready to ship available parts in case
of emergencies.
Our spare parts combine the quality of an original
equipment manufacturer (OEM) at competitive prices.
Delivering spare parts on-time is a key factor for ensuring
optimal operation. Such performance is one of our top
priorities.
Obsolete Parts
Occasionally, parts are obsolete due to end of lifetime
(EOL) or being replaced by newer versions. To keep
you up to date, we routinely issue bulletins that provide
details on obsolete parts. If a redesign is needed, our
service account managers (SAMs) will assist you in
finding proper solutions.

Services
Professional spare parts consultancy is day-to-
day business for our dedicated personnel. For
new rigs and installations we cooperate closely
„„ Centralized stocks in Norway and
with our customers to optimize stock levels prior
Germany
to entering the operation. For existing installations
„„ Regional stocks
we offer inventory optimization services.
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Contacts

Headquarters Asia North America

Butangen 20, 4639 Kristiansand 25 Benoi Lane 28377 FM 529
Norway Singapore 627800 Katy, TX 77493
+47 3805 7000 +65 6262 6633 USA
marketing@mhwirth.com +1 281 371 2424
mhwirth.com Unit 18A, Tower B,
ShinMay Union Square 7611 Lake Road South, Bldg 1000
Global Operational Support Center 506 Shang Cheng Road 36605 Mobile, Alabama
24/7 technical support for critical Pudong New District USA
issues on operational rigs Shanghai 200120 +1 281 371 2424
+47 3805 7911 China
+47 9911 2000 +86 21 6109 9175 Suite 511, 215 Water Street
911support@mhwirth.com Atlantic Place
Room 605, Building No. 1 St. John’s, NL A1C 6C9
Blue Castle International Centre Canada
Europe 3 West Dawang Road +1 709 757 4500
Maskinveien 9, 4033 Stavanger
Chaoyang District
Norway
Beijing 100026
+47 5164 8989 South America
China
+86 10 5367 4849 Rua Sergio Roberto Franco
Snarøyveien 36, 1364 Fornebu s/n Quadra 03 Parte
Norway CEP 27932-354 Macaé, RJ
Powergas House, I-Think Techno
+47 3805 7000 Brazil
Campus, Beta Building, 4th Floor
Zone-3, Kanjurmarg (East) +55 22 2141 3100
Nedrevei 8, 3183 Horten
Mumbai 400 042
Norway Avenida Rio Branco 1
India
+47 3805 7000 Building RB1, 5th floor, room 501
+91 22 6706 6441/42
CEP 20090-003
Stamsøyveien 6, 4580 Lyngdal Rio de Janeiro - RJ
5th Floor, 105, Yongso 1-gil, Geoje
Norway Brazil
Gyeongnam 53301
+47 3805 7000 +55 21 2122 4401
South Korea
+82 55 682 5491
Kölner Strasse 71-73
41812 Erkelenz Australia
Germany Middle East 96 Raubers Road, Northgate
+49 2431 830 Lvl. 20, Platinum Tower Queensland, 4013
Jumeirah Lakes Towers Australia
Fyvie Building Dubai +61 7 3164 9000
Howe Moss Avenue, Dyce United Arab Emirates
AB21 0NA Aberdeen +971 4 550 6200
United Kingdom
+44 1224 750900 Al Hilal Building, Al Falah Road
Abu Dhabi
7th Floor, Building 6 United Arab Emirates
Chiswick Park, 566 Chiswick High +971 4 550 6200 (Dubai office)
Road
W4 5HR London
United Kingdom
+44 20 8987 2000

Lokbatan District, Salyan

Highway-15th km 5
1063 Baku
Azerbaijan
+994 12 5650 965
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© 2018 MHWirth
March 2018