Ricoh d6510-sm 230118

Interactive Whiteboard D6510
Machine Code: Y306

Field Service Manual
Ver 2.00
Latest Release: January, 2018

Second Release: March, 2017
Copyright (c) 2017, 2018 Ricoh Co.,Ltd.
Important Safety Notices
Warnings, Cautions, Notes

In this manual, the following important symbols and notations are used.
 A Warning indicates a potentially hazardous situation. Failure to obey a Warning could result in
death or serious injury.
 A Caution indicates a potentially hazardous situation. Failure to obey a Caution could result in
minor or moderate injury or damage to the machine or other property.
 Obey these guidelines to avoid problems such as misfeeds, damage to originals, loss of
valuable data and to prevent damage to the machine.
 This information provides tips and advice about how to best service the machine.
Safety
Prevention of Physical Injury
1. Before disassembling or assembling parts of the machine and peripherals, make sure that the
machine and peripheral power cords are unplugged.
2. The plug should be near the machine and easily accessible.
3. Note that some components of the machine and the paper tray unit are supplied with electrical
voltage even if the main power switch is turned off.
4. Always unplug the power cord from the power source before you move the product. Before you
move the machine, arrange the power cord so it will not fall under the machine.
5. If any adjustment or operation check has to be made with exterior covers off or open while the main
switch is turned on, keep hands away from electrified or mechanically driven components.
6. The machine drives some of its components when it completes the warm-up period. Be careful to
keep hands away from the mechanical and electrical components as the machine starts operation.
7. The inside and the metal parts of the fusing unit become extremely hot while the machine is
operating. Be careful to avoid touching those components with your bare hands.
8. To prevent a fire or explosion, keep the machine away from flammable liquids, gases, and
aerosols.
9. Do not use flammable sprays or solvent in the vicinity of the machine. Also, avoid placing these
items in the vicinity of the machine. Doing so could result in fire or electric shock.
10. To avoid fire or explosion, never use an organic cleaner near any part that generates heat.
11. Clean the floor completely after accidental spillage of silicone oil or other materials to prevent
slippery surfaces that could cause accidents leading to hand or leg injuries.
12. Never remove any safety device unless it requires replacement. Always replace safety devices
immediately.
13. Never do any procedure that defeats the function of any safety device.
14. Modification or removal of a safety device (fuse, switch, etc.) could lead to a fire and personal
injury. Always test the operation of the machine to ensure that it is operating normally and safely
after removal and replacement of any safety device.
15. For replacements use only the correct fuses or circuit breakers rated for use with the machine.
Using replacement devices not designed for use with the machine could lead to a fire and personal
injuries.
16. When using a vacuum cleaner around the machine, keep others away from the cleaner, especially
small children.
17. For machines installed with the anti-tip components:
The anti-tip components are necessary for meeting the requirements of IEC60950-1, the
international standard for safety. The aim of these components is to prevent the products, which
are heavy in weight, from toppling as a result of people running into or leaning onto the products,
which can lead to serious accidents such as persons becoming trapped under the product. (U.S.:
UL60950-1, Europe: EN60950-1) Therefore, removal of such components must always be with the
consent of the customer. Do not remove them at your own judgment.
18. NEVER touch the AC circuits on the PSU board to prevent electric shock caused by residual
charge. Residual charge of about 100V-400V remains in the AC circuits on the PSU board for
several months even when the board has been removed from the machine after turning off the
machine power and unplugging the power cord.
Lead-Free Solder
This product is manufactured using lead-free solder as a part of a movement within the consumer
products industry at large to be environmentally responsible. Lead-free solder must be used in the
servicing and repair of this product.
This product is manufactured using lead free solder. DO NOT USE LEAD BASED SOLDER TO
REPAIR THIS PRODUCT! The melting temperature of lead-free solder is higher than that of leaded
solder by 86 °F to 104 °F (30 °C to 40 °C). Use of a soldering iron designed for lead-based solders to
repair product made with lead-free solder may result in damage to the component and or PCB being
soldered. Great care should be made to ensure high-quality soldering when servicing this product –
especially when soldering large components, through-hole pins, and on PCBs - as the level of heat
required to melt lead-free solder is high.
Observance of Electrical Safety Standards
The machine and its peripherals must be installed and maintained by a customer service representative
who has completed the training course on those models with exceptions on some machines where the
installation can be handled by the user.
This product is also designed for an IT power distribution system with phase-to-phase voltage 230V.
Safety and Ecological Notes for Disposal
1. Dispose of replaced parts in accordance with local regulations.
To prevent a fire or explosion, keep the machine away from flammable liquids, gases, and aerosols. A
fire or an explosion might occur.
This product contains substances which are harmful to humans and the environment.
Please dispose of this product in accordance with local regulations.
The following information is only for EU-member states:
The use of the symbol indicates that this product may not be treated as household waste. By ensuring
this product is disposed of correctly, you will help prevent potential negative consequences for the
environment and human health, which could otherwise be caused by inappropriate waste handling of
this product. For more detailed information about recycling of this product, please contact your local city
office or your household waste disposal service.
Risk of explosion if battery is replaced by an incorrect type.

Dispose of used batteries according to the instructions.
Suspending from the Stand
1. At least four people are required for the procedure.

2. Make absolutely sure you do not let a user do this work.
3. Attach all designated screws.
Moving
1. Make sure the screen is properly attached to the stand.

2. When moving, hold the bottom or the sides of the screen instead of the stand.
3. Make sure there is no signal cable connected to a PC or other devices.
4. When moving, wrap the power cord and signal cables around the machine or the stand to prevent
them from getting in the way.
Lithium Batteries for Taiwan

Revision History
Version Revision Revision History
Date
V1.00 January, -
2017
V1.01 March, 2017 Corrected information in [Installation - Main Unit Installation]
Corrected information in [Replace and Adjustment - Precautions for
Replacement - General Precautions]
Corrected information in [Checking the Touch Sensor - Setting the
Dashboard Software]
Corrected information in [System Maintenance - Checking the Touch
Sensor - Checking the Drawing Point]
Corrected information in [System Maintenance - Checking the Touch
Sensor - Calibrating the Touch Sensor]
Corrected information in [Troubleshooting - Troubleshooting - Problems in
the Display]
V2.00 22 January, Added Interactive Whiteboard Controller Type 2, Controller OP-10,
2018 and Controller OP-5 in [Installation - Installation of Optional Units]
Added information in [Troubleshooting - Troubleshooting - Problems in the
Display]
Symbols, Abbreviations and Trademarks
Symbols, Abbreviations
This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations
are as follows:
Screw
Shoulder screw
Black screw (TCRU)
Connector
FFC (Flat Film Connector)
Harness clamp
Clip
E-ring
C-ring
Timing belt
Spring
SEF Short Edge Feed
LEF Long Edge Feed
[A] Short Edge Feed (SEF)

[B] Long Edge Feed (LEF)
Trademarks
Intel and Core are trademarks of Intel Corporation in the U.S. and / or other countries.
Google Chrome and Android are trademarks of Google Inc.
iOS® is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the United
States and certain other countries.
iPhone, iPad, Mac OS, and Safari are trademarks or registered trademarks of Apple Inc., in the United
States and other countries.
Firefox is a registered trademark of the Mozilla Foundation.
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be
trademarks of their respective owners.
DisplayPort and VESA are registered trademarks of Video Electronics Standards Association in the U.S.
and/or other jurisdictions.
VGA is a trademark of International Business Machines Corporation in the United States, other
countries, or both.
Crestron and RoomView are trademarks or registered trademarks of Crestron Electronics, Inc.
HDMI and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI
Licensing, LLC.
Bluetooth is a trademark or registered trademark of Bluetooth SIG Inc. in the United States and other
countries.
Microsoft, Windows, Internet Explorer, Excel, and PowerPoint are either registered trademarks or
trademarks of Microsoft Corporation in the United States and / or other countries.
The proper name of Internet Explorer 8 is Windows® Internet Explorer® 8.
The proper names of the Windows operating systems are as follows:
• The product names of Windows 7 are as follows:
Microsoft® Windows® 7 Home Premium
Microsoft® Windows® 7 Professional
Microsoft® Windows® 7 Ultimate
Microsoft® Windows® 7 Enterprise
Microsoft® Windows® 8
Microsoft® Windows® 8 Pro
• The product names of Windows 8.1 are as follows:
Microsoft® Windows® 8.1
Microsoft® Windows® 8.1 Pro
Microsoft® Windows® 8.1 Enterprise
Microsoft® Windows® 10 Home
Microsoft® Windows® 10 Pro
Microsoft product screen shots reprinted with permission from Microsoft Corporation.
Other product names are the trademarks or registered trademarks of each company.
Table of Contents
1. Product Information........................................................................................................................... 4
Product Overview .................................................................................................................................4
Main Unit ...........................................................................................................................................4
Display Control Block ........................................................................................................................5
Input/Output Terminals .....................................................................................................................5
Remote Control .................................................................................................................................6
Points Changed from the Previous Model ............................................................................................8
Differences from the D6500 ..............................................................................................................8
Machine Codes and Peripherals ...........................................................................................................9
Product List .......................................................................................................................................9
Specifications .....................................................................................................................................10
2. Installation ....................................................................................................................................... 11
Installation Requirements ...................................................................................................................11
Operating Environment ...................................................................................................................11
Minimum Space Requirements .......................................................................................................11
Main Unit Installation ..........................................................................................................................13
Precautions for Installation ..............................................................................................................13
Accessories for the Main Unit .........................................................................................................13
Installation Methods ........................................................................................................................14
Options ...........................................................................................................................................14
Free Software .................................................................................................................................14
Installing the Pen Tray ....................................................................................................................15
Installation of Optional Units ...............................................................................................................16
Interactive Whiteboard Stand Type 3 ..............................................................................................16
Interactive Whiteboard Controller Type 1 ........................................................................................26
Interactive Whiteboard Controller Type 2/ OP-10/ OP-5 .................................................................31
Interactive Whiteboard Pen Sensor Kit Type 3 ...............................................................................35
Interactive Whiteboard Camera Unit Type 1 ...................................................................................41
Check after Setting Up........................................................................................................................44
Safety Check ..................................................................................................................................44
Troubleshooting ..................................................................................................................................47
3. Replacement and Adjustment ......................................................................................................... 48
Notes on the Power Button .................................................................................................................48
Characteristics of the Power Button ................................................................................................48
Precautions for Replacement .............................................................................................................49
General Precautions .......................................................................................................................49
Special Tools ......................................................................................................................................51
1
Replacement Flow ..............................................................................................................................52
Before Replacing the Parts .................................................................................................................53
Removing the Optional Stand or Wall-hanging Fittings...................................................................53
Exterior Covers ...................................................................................................................................57
Control Box Rear Cover ..................................................................................................................57
Control Box Lower Cover ................................................................................................................57
Control Box Right Cover .................................................................................................................58
LCD Panel Rear Cover ...................................................................................................................58
Electrical Components ........................................................................................................................60
Main Board .....................................................................................................................................60
PSU 1 .............................................................................................................................................61
PSU 2 .............................................................................................................................................61
Docking Board ................................................................................................................................61
Right Speaker .................................................................................................................................62
Left Speaker ...................................................................................................................................62
Control Panel Board........................................................................................................................62
Power Switch ..................................................................................................................................63
USB Board 1 ...................................................................................................................................64
USB Board 2 ...................................................................................................................................64
Microphone .....................................................................................................................................65
Power Connector ............................................................................................................................66
Relay Board ....................................................................................................................................67
Display Module ...............................................................................................................................67
Fans....................................................................................................................................................70
Fan 1...............................................................................................................................................70
Fan 2...............................................................................................................................................70
Fan 3...............................................................................................................................................70
4. System Maintenance ...................................................................................................................... 72
Setting the Color Profile Data .............................................................................................................72
Recording the Color Profile Data (When Replacing the Main Board)..............................................72
Downloading the Color Profile Data (When Replacing the Display Module) ...................................73
Setting the Color Profile Data .........................................................................................................74
Checking the Touch Sensor ...............................................................................................................76
Setting the Dashboard Software .....................................................................................................76
Restoring the Default Settings ........................................................................................................76
Checking the Touching Point ..........................................................................................................77
Checking the Graph ........................................................................................................................78
Calibrating the Touch Sensor .........................................................................................................79
Updating the LCD Firmware ...............................................................................................................82
2
Preparations ...................................................................................................................................82
Updating Procedure ........................................................................................................................82
5. Troubleshooting .............................................................................................................................. 86
Troubleshooting ..................................................................................................................................86
Problems with the Display Control Buttons .....................................................................................86
Problems in the Display ..................................................................................................................86
6. Detailed Descriptions ...................................................................................................................... 89
Overview.............................................................................................................................................89
Position Detection by the Touch Sensor .........................................................................................89
Block Diagram ................................................................................................................................91
Air Flow ...........................................................................................................................................91
Parts Layout ....................................................................................................................................92
3
1.Product Information
1. Product Information
Product Overview
Main Unit
No. Name
1 Remote control sensor
Ambient light sensor
Power indicator
2 Touch pen tray
3 Input/output terminals
4 USB 2.0 Type-A
5 Display control block
6 USB Type-B for Touch panel
7 USB 3.0 Type-A
4
Display Control Block
No. Name
1 Power indicator
2 Power button
3 Up/down/left/right buttons
4 Menu button
5 Enter/Input button
Input/Output Terminals
5
No. Name
1 DVI-D Input
2 HDMI Input 1
3 USB 2.0 (Power Supply Only)
4 Display Port Input
5 VGA Input
6 Display Port Output
7 RS-232C Input/RS-232C Output
8 Audio (VGA/DVI) Input
9 Speakers (R/L)
10 AC In
Remote Control
No. Name
1 Power
2 INPUT
3 EXIT
4 / Volume- / / Volume+
5 ENTER
6 INFO
6
No. Name
7 Input source buttons/PIP button
8 MENU
9 / / Mute
7
Points Changed from the Previous Model

Differences from the D6500
Items D6510 D6500

Screen size 65-inch 65-wide
IWB application Optional Optional
Controller Slot for options Slot for options
Number of persons needed to install 4 4
Pen Pen Sensor Kit Type 3 Pen Sensor Kit Type 2
Multiple writing Up to 10 Up to 10
Weight 57 kg 74 kg
Mic/speaker Mic and speakers Speaker only
8
Machine Codes and Peripherals

Product List
Main Unit
Brand name Product code

Ricoh Interactive Whiteboard D6510 North America/Latin America: Y306-17
Europe/Asia: Y306-27
Options
Brand name Product code

Ricoh Interactive Whiteboard Stand Type 3 Y408-17, 18
Ricoh Interactive Whiteboard Controller Type 1 North America/Latin America:
Y406-17
Ricoh Interactive Whiteboard Controller Type 2 North America/Latin America:
Y420-17
China: Y420-21
Ricoh Interactive Whiteboard Controller OP-10 North America/Latin America:
Y419-17
Ricoh Interactive Whiteboard Controller OP-5 North America/Latin America:
Y422-17
Ricoh Interactive Whiteboard Controller Custom-build Type 1 for North America/Latin America:
Windows Y406-67
Ricoh Interactive Whiteboard Pen Sensor Kit Type 3 Y413-17
Ricoh Interactive Whiteboard Remote License Type 1 Y401-17
Ricoh Interactive Whiteboard Camera Unit Type 1 Y414-17
9
Specifications
See "Appendices" for details.
10
2.Installation
2. Installation
Installation Requirements
Operating Environment
 Install in a location within the following environmental range.

Item Environment
Temperature 0 to 32°C (32 to 90°F)
When the machine is used with 60% to 80% humidity, the upper limit of the
guaranteed temperature falls by up to approximately 7°C (12.6°F).
Humidity 10 to 80% (no condensation)
Maximum 2,500 m
altitude
Power source 100-240 V AC, 50/60 Hz
 Be sure not to keep in a place where there is a lot of humidity, oil mist, and dust.
 Be sure not to plug up any ventilation hole during installation.
 When moving, disconnect the power cord, VGA cable, and network line.
 Be sure not to place this machine on other apparatus, or not to put other apparatus on this
machine.
 Be sure to connect the grounding terminal of the power plug with the ground.
 Be sure not to use it in a place where ventilation is poor.
Minimum Space Requirements
Be sure to provide sufficient space for wiring of cables and ventilation.
When Installing the Main Unit with the Stand
1. Width: 160 cm (63.0 inches) or more

2. Height: 200 cm (78.7 inches) or more
3. Depth: 83 cm (32.7 inches) or more
11
2.Installation
When Installing the Main Unit on a Wall
1. Left : 10 cm (3.9 inches) or more

2. Upper : 20 cm (7.9 inches) or more
3. Right : 15 cm (5.9 inches) or more
4. Lower : 20 cm (7.9 inches) or more
* When the main unit is used on a wall, be sure to keep a space of 2 cm (0.8 inches) between the main
unit and the wall.
12
2.Installation
Main Unit Installation

Precautions for Installation
 When moving the display, hold the handles on the back surface.
 Be sure not to apply load to the remote control sensor at the front of the main unit on the lower
right.
 When attaching or removing the exterior, turn screws with a screwdriver attached at right angles, or
the screw head may be damaged.
 When installing the main unit on a wall, fixings that conform to the VESA standard are needed.
 When installing or removing the all-hanging fixing or when moving the main unit, four persons
or more must always do this work.
 The VESA standard fixings to attach should be corresponding to 400 x 400 mm.
 Be sure to use fixings that provide 2 cm or more clearance between the fixing area of the main
unit and the fixings attached to the ceiling or the wall.
 The weight of the main unit is about 57 kg. Use fittings that can hold the main unit comfortably.
 Install the wall-hanging fixings in a place that can hold four times of the mass of the main unit
(such as a wall or a pillar made of concrete).
 For installation of wall-hanging fixings, use M8 screws and screw holes for VESA on the back
surface of the main unit. Do not use screw holes other than those for VESA. Be sure to tighten
all the screws for attaching the cover.
Accessories for the Main Unit
Enclosed items Q'ty Note

Quick guide 1
Read this first 1
Power cord 1
VGA cable 1
USB cable for touch-panel operation of a PC 1
HDMI cable 1
13
2.Installation
Enclosed items Q'ty Note

Pen tray 1
Pen tray mounting screw (M3×6) 4
Remote control 1
Battery (for remote control) 2
Pen (not electronic pen) 1
Warranty sheet 1 NA only
Customer registration postal card 1 NA only
Bluetooth dongle 1
Installation Methods
There are the following two ways to install the main unit.
 Installation by attaching to the optional stand (Interactive Whiteboard Stand Type 3)
 Installation on a wall (See the operation manual enclosed with the wall-hanging fittings)
Options
Brand name Note

Ricoh Interactive Whiteboard Stand Type 3 For mounting the D6510
Ricoh Interactive Whiteboard Controller Type 1 For using IWB software on the D6510
Ricoh Interactive Whiteboard Controller Type 2
Ricoh Interactive Whiteboard Controller OP-10 For adding apps freely on IWB and maximize the
Ricoh Interactive Whiteboard Controller OP-5 functionality
Ricoh Interactive Whiteboard Controller OS For using IWB software on the D6510 (using the
Custom-build Type 1 for Windows OS prepared by the customer)
Ricoh Interactive Whiteboard Pen Sensor Kit For installing the electronic pen in the D6510
Type 3
Ricoh Interactive Whiteboard Camera Unit Type For teleconferences
1
Ricoh Interactive Whiteboard Remote License For using the real-time share function with remote
Type 1 locations
Free Software
Brand name Note

Ricoh Interactive Whiteboard For viewing the real-time share screen on the D6510 (for
Remote Viewer Type 1 compatible models only)
Downloadable from the Ricoh Home Page
IWB Remote Desktop Software For displaying the PC screen via the network and enabling the
14
2.Installation
Brand name Note

user to control the PC on the screen of the D6510
 Downloadable by accessing the Web browser for the D6510
on the PC.
Ricoh Interactive Whiteboard iOS application for sharing the IWB screen with an i-Pad
Client for i-Pad
Interactive Whiteboard Client for Application for sharing the IWB screen with an Android terminal
Android
Interactive Whiteboard Client for Application for sharing the IWB screen with a Windows terminal
Windows
Interactive Whiteboard Lt for Basic whiteboard application for operating with a computer. For a
Windows display with no controller mounted
Installing the Pen Tray
Attach the pen tray [A] ( x 4) to the main unit.

The pen tray can be attached at the left end, center, or right end of the main unit’s lower part.
 When attaching the pen tray, a Phillips screwdriver or a coin is needed according to the place
where the main unit is installed.
 Remove the pen tray before removing the main unit from a stand or a wall.
15
2.Installation
Installation of Optional Units

Interactive Whiteboard Stand Type 3
 Make sure that two or more people assemble and move this product. Three or more
people must install and remove the display.
 Otherwise, the stand may fall down or the display may fall off and an injury may result.
 To assemble and move this product, turn off the power and disconnect the cables.
 Otherwise, it is likely that assembling this product will cause unexpected electric shocks or a
fire hazard. Also, the product may fall down if it is caught in cables.
 The display height must be adjusted by the installer.
 Adjusting the display height by yourself might cause the display to fall off the stand, tip over,
and become damaged, resulting in injury.
 Assemble this product in a spacious area, and place blankets or cushions on the floor
so that it will not be damaged.
 Assembling the product without using blankets and cushions may cause the floor to be
damaged.
When assembling or installing the product, make sure to lock the casters and lower the
stabilizers.
 If you fail to lock the caster stoppers, the product might tip over and cause an accident that
results in injury.
 Raise the stabilizers and unlock the casters when moving the product.
 If you fail to unlock the caster stoppers, the product might tip over and cause an accident that
damages the product or the display.
 When you assemble the product, do not put your feet near the casters or insert your
hands in between parts.
 Your hands or feet might get caught, resulting in injury.
Included Parts
No. Enclosed items Q'ty

1 Base 1
2 Stand 1
3 Side panels 2
4 Display holder 1
5 Display hooks 2
6 Clamps 4
7 Washers 22
16
2.Installation

8 Screws 22
9 Left holder plate 1
10 Right holder plate 1
 A Phillips head screwdriver is used when assembling the stand.
Assembly Procedure
 When assembling, use the supplied parts. Tighten the screws to secure this product.
 If the incorrect parts are used or the components are not securely fastened, the product might
fall down or the display might fall off, resulting in injury or damage.
17
2.Installation
1. Lock the two casters of the stand.
2. Attach the side panels to the stand loosely ( ×4, ×4 for each).
3. Carefully insert the shaft of the stand into the shaft bearing of the base from straight above.
Support the stand, and attach the side panels to the base ( ×4, ×4 for each).
 Be careful not to get your arm, leg or any part of your body caught between the base and
the stand.
18
2.Installation
4. Tighten the screws for fixing the side panels to the stand.
19
2.Installation
5. Lower the four stabilizers.
6. Loosen the four screws and flip the shelf, and then retighten the screws.
20
2.Installation
7. Attach the left and right holder brackets ( ×4 for each).
 The height (h) at which the display is mounted can be set to one of five positions. Confirm
the desired height and mount the display at that height. If there is no request, mount at the
center (c). Inform the customer that they cannot change the height after the installation
work is completed.
(h)
(a) 1515 mm
(b) 1415 mm
(c) 1315 mm
(d) 1215 mm
(e) 1115 mm
 When attaching the holder, run in the upper screws, leaving space for hooking the display
hook, and then set the holder in place. After hooking the display hook, tighten the lower
screws first, and then the upper screws.
21
2.Installation
8. Attach the display holder ( ×4, ×4 for each).
 Run in the upper screws tentatively, leaving space for hooking the display hooks. After
hooking the display holder, tighten the lower screws first, and then the upper screws.
22
2.Installation
9. Prepare the display to be mounted on the stand, and then attach the display hooks ( ×2, ×2 for
each).
 Protect the display surface and the sensor inside the display from damage by using a
blanket or the packaging materials for the display.
10. Mount the display on the stand from the front.
 Exercise extreme care to avoid dropping the display.
23
2.Installation
 Make sure that the hooked portion of the display hooks are firmly attached to the display
holder.
11. Secure the display ( ×2, ×2).
12. Unlock the caster stoppers and move the stand.

After moving, lock the caster stoppers and lower the stabilizers.
24
2.Installation
13. Attach the clamps for the AC power cord ( ×4).
14. Clamp the power cord.

15. Connect the power cord to the AC in connector.
25
2.Installation
16. Connect the power plug to the wall outlet.
Interactive Whiteboard Controller Type 1
 If the main unit is hanged on the wall, remove it from the wall.
 If the main unit is mounted on the stand, keep it on the stand.
Included Parts

1 Controller box 1
2 Capture box 1
3 RS-232C cable (not used for this model) 1
4 Wifi antenna 2
5 LAN port cover (not used for this model) 1
6 Manual 1
Mounting the Controller Box
1. Push the POWER button of the main unit to turn it off.
26
2.Installation
2. Controller box cover [A] ( x 6)
 Keep the removed screws, which are to be used for mounting optional parts.
3. Mount the controller box [A] using the removed screws ( x 2).
4. Mount the two Wifi antennas [A] on the controller box.
27
2.Installation
Mounting the Capture Box
1. Remove the screws on the control box rear cover of the main unit ( x 2).
2. Mount the capture box [A], using the removed screws ( x 6).
3. Connect the USB cable [A] to the USB3.0 connector [B] on the controller box.
 Be sure to connect to the blue USB3.0 connector.
System Setup (for the System with no OS installed)
If the controller box is the type with no OS installed, make the system setup following the instructions in
the separate system setup manual.
28
2.Installation
Checking after Mounting
1. Turn ON the power 10 or more seconds after connecting the AC power cord.
2. Check that the IWB software starts up.
3. Connect the video output terminal on the computer and the VGA input connector [A] on the capture
box, via a cable.
4. Check that the image of the computer screen appears.
29
2.Installation
5. Touch and hold the [End] icon.
6. Tap [Close] to display the desktop.
7. Double-tap the [Settings] icon.
8. Tap [Version Information].
9. Check on the displayed screen that the version is "V2.0.0.0" or higher.
30
2.Installation
10. If the version is lower, ask the customer to update the firmware.
Interactive Whiteboard Controller Type 2/ OP-10/ OP-5
 If the main unit is hanged on the wall, remove it from the wall.
 If the main unit is mounted on the stand, keep it on the stand.
Included Parts

1 Controller box 1
2 Capture box 1
3 Wifi antenna 2
4 Serial label 1
5 Manual 1
Mounting the Controller Box
1. Push the POWER button of the main unit to turn it off.
2. Remove the controller box cover [A] ( x 6)
 Keep the removed screws, which are to be used for mounting optional parts.
31
2.Installation
3. Mount the controller box [A] using the removed screws.
4. Mount the two Wifi antennas [A] on the controller box.
5. Put the serial label [A] on the the left side of the control box. Put next to the display's serial label
32
2.Installation
[B].
Mounting the Capture Box (For Controller Type 2)
1. Remove the screws on the control box rear cover of the main unit ( x 2).
2. Mount the capture box [A], using the removed screws ( x 6).
33
2.Installation
3. Connect the USB cable from the capture box [A] to the USB3.0 connector on the controller box [B].
Checking after Mounting (For Controller Type 2)
1. Turn ON the power 10 or more seconds after connecting the AC power cord.
2. Check that the IWB software starts up.
3. Connect the video output terminal on the computer and the VGA input connector [A] on the capture
34
2.Installation
box, via a cable.
4. Check that the image of the computer screen appears.
Interactive Whiteboard Pen Sensor Kit Type 3
 Before attaching the pen sensor kit, settings for the capture box and controller box should be
completed.
Included Parts
Enclosed items Q’ty Note

Receiving module bracket 1 For mounting the receiving module
USB cable 1 For connecting to the controller box
Receiving module 1
Electronic pen 1
Screws 2 For securing the receiving module
AAA Battery 1 For the electronic pen
Magnet 1 For mounting the receiving module
Not used when installing with screws.
Cable clamps 2 For securing the USB cable
Read this first 1
Installation Guide
1. Push the POWER button at the right of the main unit to turn it off.
35
2.Installation
2. After shutting down the power, disconnect the AC power cord.
3. Set the connector of the USB cable [A] into the receiving module bracket [B].
 The connector can be set on the bracket in any direction.

4. Secure the receiving module bracket [A] to the upper or lower part of the main unit ( x2).
First attach the screw [B] for the cutout in the bracket to the main unit, and then slide the cutout in
the bracket against the screw.
 To attach the bracket to the lower part of the main unit mounted on the stand, attach the
sensor kit after mounting the main unit to the stand.
36
2.Installation
5. Insert the receiving module [B] into the connector of the USB cable [A].
6. Connect the USB cable [A] to the USB2.0 terminal of the controller box, and secure it with the two
cable clamps [B] and [C].
 Clean places where cable clamps are to be attached with alcohol.

 Bundle the extra part of the USB cable of the pen sensor kit with a cable clamp [B]. Then
attach the clamp between the receiving module and controller box.
 Bundle the USB cables of the pen sensor kit and capture box with a cable clamp [C]. Then
attach the clamp to the main unit.
7. Install the battery in the pen and check the following to make sure that the pen operates normally.
 The nib and pen bottom click correctly.
 The LED lights when the nib or pen bottom is clicked.
37
2.Installation
Settings after Installation
1. Push the POWER button at the right of the main unit.
2. When the IWB application starts, touch and hold the [End] icon.
3. Tap [Close] to display the desktop.
4. Double-tap the [Settings] icon.
38
2.Installation
5. Tap [Version Information].
6. Check on the displayed screen that the version is "V2.0.0.0" or higher.

7. If the version is lower, ask the customer to update the firmware.
8. Double-tap the [AdminSetting] icon to log into the administration screen.
 Ask the customer to enter the administrator password.

9. Tap [System Settings].
39
2.Installation
10. Check that [Handwritten Entry with Touch Pen] is unchecked.
Operation Check
1. Tap [Interactive Whiteboard].
2. Check that the nib of the pen can draw a line and the pen bottom can erase it.
3. Draw diagonal lines to check that the drawing area has no problem.
40
2.Installation
Interactive Whiteboard Camera Unit Type 1
 Before attaching the camera unit, settings for the capture box and controller box should be
completed.
Included Parts
Enclosed items Q’ty Note

Installation screw 2 For securing the camera
Manual and additional documentation 1
Installation Guide
1. Push the POWER button at the right of the main unit to turn it off.
2. After shutting down the power, disconnect the AC power cord.
3. Insert the bracket into the groove of the camera and screw it ( x 2).
When installing on the top of the whiteboard, insert the longer side of the bracket into the camera
and tighten it with the following red circle screw hole.
When installing on the bottom of the white board, insert the longer side of the bracket into the
camera and tighten it with the following red circle screw hole.
41
2.Installation
Then tighten the bracket and the expansion bracket with the following red circle screw holes.
Attach so that the protrusion of the expansion bracket faces outward .
4. Place the camera on the top or bottom of the whiteboard.
5. Tighten up two screws ( x 2).
Insert the cable into the clip and use one of the two screws to fasten the clip to the bracket.
42
2.Installation
6. Connect the USB cable of the camera unit to the USB connector at the top of the main unit.
When installing on the bottom of the whiteboard, use the extension cord.
7. Remove the protective material of the camera.
43
2.Installation
Check after Setting Up

Safety Check
Check these items after the installation or moving the machine and then check whether there is a
quality problem with the machine.
For items that require some corrections, if the items are correctable, do them on that day after obtaining
the customer's agreement. For the items that cannot be corrected on that day, do the corrections later
or explain the correction contents to the customer and request the customer to make these corrections.
Classification No. Check contents Check Corrective action
result
Good Executed Executed Request to
on that later the
day customer
Vibration 1 Stand: It should not move
easily by vibration during use
because the casters are
locked.
2 Layout: It should be in a
place where vibration is not
violent.
Power 3 Power outlet: It should be
sources exclusive and not connected
with too many plugs.
4 Power outlet: It should be a
cable/outlet that satisfies the
standard capacity.
5 Plug/ Power outlet: Be sure
that the connection is not
loose.
6 Plug/ Power outlet: Dust
should not be accumulated.
7 Power outlet: It should be
near the machine.
8 Power cord: Be sure not to
pinch or step on it.
9 Power cord: Be sure that it is
not entangled with the legs,
bundled, or damaged.
44
2.Installation

result
on that later the
day customer
10 Supply voltage: It should be
the specified value, and there
must be no flicker of lighting
when the power is on.
11 Grounding: It should be
grounded (if this is a machine
that needs grounding).
Installation 12 There is no heater or
position humidifier in the same area.
13 It should not be in a place
with low temperature/low
humidity or high
temperature/high humidity.
14 It should not be exposed to
direct sunlight or rain.
15 There is no TV/radio in the
area.
16 It should not be a dusty
place.
17 The projections (handle,
wing, etc.) of the machine
should not stick out into a
passage.
Bad smell 18 Is the room ventilated (open
the window).
19 It is not in a location where
people are always in the path
of air exhausted from the
machine.
Others 20 Display: There is no crack or
clear difference in brightness.
21 Goods (carton box, etc.) that
interrupt movable parts such
45
2.Installation

result
on that later the
day customer
as a caster are not placed in
an inconvenient location.
46
2.Installation
Troubleshooting
When the main unit does not start up after installation, check the following:
 Check whether the power cord is connected.
 Check that the power is turned on.
 Check whether the main unit is in the energy saving mode.
47
3.Replacement and Adjustment
3. Replacement and Adjustment
Notes on the Power Button

Characteristics of the Power Button
Power is supplied to the machine even when the power is turned OFF with the power
button.
The power button in this machine uses DC (direct current). Therefore, if the AC power cord is
connected to an AC wall outlet, power is supplied to the main board, the operation unit and other
modules even when the power is turned OFF. When replacing the controller board and the operation
unit in this state, not only these boards, it will damage other electrical components.
So, when performing maintenance work such as replacing parts, in addition to turning off the power with
the power button, always unplug the AC power cord.
When you disconnect the power cord from the AC wall outlet, inside the machine there is
still residual charge.
When you disconnect the power cord from the AC wall outlet, inside the machine for a while there is still
residual charge. Therefore, if you remove boards in this state, it can cause a blown fuse or memory
failure.
How to Turn off the Main Power
Press the power button at the lower right of the main unit.
After the power is turned off, unplug the power cord.
To start from shutdown
Connect the power cord, and then press the power button.
48
Precautions for Replacement

General Precautions
1. When removing the main unit from a stand or a wall, make sure that four or more people do this
work, to ensure safety.
2. When moving the display, hold the handles on the rear surface.
3. Place the apparatus on a table with an area of more than 1,946 mm [A] × 1,288 mm [B] when
starting work. There should also be a space of 20 cm [C] around the main unit.
4. Place cushions as shown below and put the main unit flat so that no load is applied to the
49
projection of the remote control sensor.
50
Special Tools
For system update and replacement, the following tools are required:
No. Item Note
1 Nut driver (5 mm) For removing hex screws on the terminal
2 Cushions x 6 For protecting the remote control sensor from damage
51
Replacement Flow
If an optional controller or pen kit is attached, the optional parts should be removed before removing the
parts listed below.
Parts to be replaced Option parts removed in advance
Control box rear cover Capture box, camera unit
Control box right cover Controller box
LCD panel rear cover Pen sensor, capture box and controller box, camera unit, Bluetooth dongle
Main board Controller box
Docking board Controller box
Display module Pen sensor, capture box and controller box, camera unit, Bluetooth dongle
 For replacing and removing the optional parts, refer to "Options".
52
Before Replacing the Parts

Removing the Optional Stand or Wall-hanging Fittings
This section explains what to do about removing the main unit from the optional stand or recommended
wall-hanging fittings
For the Optional Stand
1. Make sure that the two caster stoppers are locked and that the stabilizers are lowered.
 If you fail to lock the stoppers, the product might tip over or result in damage that causes
injury.
2. Make sure that the main power switch is turned off.

The blue indicators must be blinking.
53
3. Unplug the power cord.
4. Disconnect the cables connecting to the main unit. (Example: RGB cable)
5. Remove the pen tray [A] from the main unit ( ×4).
54
6. Remove the main unit from the stand ( ×2, ×2).
7. Lift the main unit up and remove it.
 Do not grip the part framed in red in the photo below when you lift the main unit.
 Remove the main unit from the front side. Remove the hanging part from the hooks while
paying extreme attention not to let the main unit fall down.
55
 To protect the glass surface, be sure to cover the display surface with a cushioning
material or blanket. Be sure to place the display surface face down when placing
the main unit on the floor or a table.
Otherwise, the glass surface and precision equipment may be damaged.
 To hang the main unit temporarily on the wall, be sure that the display unit faces
towards the wall, and that its top and bottom are set correctly.
Otherwise the machine can be deformed, and it may fall down.
For Wall-hanging Fittings
Refer to the instructions packed with the wall-hanging fittings.
56
Exterior Covers
Control Box Rear Cover
If an optional controller is attached, remove the capture box first.

1. Control box rear cover [A] ( ×27).
Control Box Lower Cover
1. Control box rear cover (Control Box Rear Cover)

2. AC power harness [A] ( ×1, ×1).
3. Control box lower cover [A] ( ×8).
57
Control Box Right Cover
If an optional controller is attached, remove the controller box first.

1. Control box lower cover (Control Box Rear Cover).
2. Main board (Main Board).
3. Control box right cover [A] ( ×5).
LCD Panel Rear Cover
Slide the LCD panel rear cover to replace the parts below.
 USB board 1
 USB board 2
 Control panel board
 Power button
 Microphone
1. Control box rear cover (Control Box Rear Cover).
2. Remove five screws on the control panel ( ×5).
58
3. Remove screws on the frame ( ×24).
4. Lift the LCD panel rear cover and slide it to the right.
59
Electrical Components
Main Board
 When the main board is replaced, the items in the OSD menu will be set back to the defaults.
 Make a note of the settings before you remove the main board. If you did not change the
default settings, this step is not necessary.
 When you replace the main board, you must copy the color profile data of the currently-used
display module to the new main board.
 So, it is good to make a note of these settings while the main board is still good.
If an optional controller is attached, remove the capture box and controller box first.
2. Screws for the terminals such as RGB ( ×13).
No. Type
1 Tapping screw
2 Hex screw
3 Screw
3. Main board [A] ( ×5, ×18).
 Remove the connectors, then the screws.

4. Set the color profile values (Setting the Color Profile Data).
60
PSU 1

2. PSU 1 [A] ( ×6, ×3).
PSU 2

2. PSU 2 [A] ( ×6, ×3).
Docking Board
61
2. Docking board [A] ( ×5, ×9).
Right Speaker

2. Right speaker [A] ( ×2, ×1, ×9, tape×1).
Left Speaker

2. Left speaker [A] ( ×2, ×1, ×11, tape×1).
Control Panel Board
1. Slide the LCD panel rear cover (LCD Panel Rear Cover).
62
2. Control panel board [A] ( ×3, ×1).
3. Turn up the black tab at the flat cable and remove the cable ( ×1).
 To attach the board, connect the connector first, and then attach the board.
4. Remove the brackets [A] from the board ( x3).
 Keep the removed brackets. To attach a new board, attach these brackets to it.
Power Switch
1. Control panel board (Control Panel Board).
63
2. Remove the power switch [A] by turning the black screw on the rear with a coin ( ×1).
 Do not drop the power switch and screw.
USB Board 1
1. Slide the LCD panel rear cover to the right (LCD Panel Rear Cover).
1. USB board 1 [A] ( ×2, ×2)
USB Board 2
1. Slide the LCD panel rear cover to the right (LCD Panel Rear Cover).
64
2. USB board 2 [A] ( ×2, ×3)
Microphone
1. Remove the USB board 2 (USB Board 2).

2. Microphone cover [A] ( ×1).
65
3. Microphone with the black sponge [A].
4. Remove the tape [A] from under the LCD panel rear cover.
5. Tie a string to the connector, and pull the connector out by passing it under the LCD panel rear
cover
 To attach a new microphone, tie the string to the connector, pull the string passing it under
the LCD panel rear cover, and pull up the connector.
Power Connector
1. Remove the control box lower cover (Control Box Lower Cover).
66
2. Power connector [A] ( ×4)
Relay Board
1. AC power harness (Control Box Lower Cover).

2. Relay board [A] ( ×4, ×4).
Display Module
When the display breaks, the complete unit must be replaced because the LCD panel itself cannot be
replaced. The display module is equivalent to the main unit, but does not include the control box and
handles.
 The module is large, so it is sent directly to the customer. Order repair parts with the
customer's agreement.
 When the display module is replaced, be sure to enter the color profile data (Setting the Color
Profile Data).
Replacement Procedure
1. Remove the pen tray from the main unit (if attached).
67
2. Remove the display from the stand (or wall-hanging fittings) (Removing the Optional Stand or Wall-
hanging Fittings).
4. Control box lower cover (Control Box Lower Cover).
5. Main board (Main Board).
6. Control box right cover (Control Box Right Cover).
7. Right speaker (Right Speaker).
8. Left speaker (Left Speaker).
9. Fan 1 (Fan 1).
10. Fan 2 (Fan 2).
11. Fan 3 (Fan 3).
12. Docking board (Docking Board).
13. PSU 1 (PSU 1).
14. PSU 2 (PSU 2).
15. Relay board (Relay Board)
16. Two cables [A], [B] and eight harnesses [C] to [J] ( ×20).
17. Two OPS guide rail brackets [A] ( ×2 for each).
68
18. OPS holding bracket [B] ( ×4).
19. Attach the OPS holding bracket to the new display module.
20. Attach the two OPS guide rail brackets to the new display module.
21. Attach the eight harnesses to the new display module.
22. Attach the PSU 1 and PSU 2 to the new display module (PSU 1, PSU 2).
23. Attach the docking board to the new display module (Docking Board).
24. Attach the fans 1/2/3 to the new display module (Fan 1, Fan 2, Fan 3).
25. Attach the right speaker to the new display module (Right Speaker).
26. Attach the left speaker to the new display module (Left Speaker).
27. Attach the relay board to the new display module (Relay Board).
28. Attach the control box right cover to the new display module (Control Box Right Cover).
29. Attach the main board to the new display module (Main Board).
30. Attach the control box lower cover to the new display module (Control Box Lower Cover).
31. Attach the control box rear cover to the new display module (Control Box Rear Cover).
32. Attach the new display module to the stand (or wall-hanging fittings) (Removing the Optional Stand
or Wall-hanging Fittings).
33. Attach the pen tray to the new display module (if needed) (For the Optional Stand).
34. Set the color profile settings (Setting the Color Profile Data).
69
Fans
 Attach the fan the correct way around, as shown in the photo below.
 If the fan is attached in the opposite direction, it may cause failure or defects.
Fan 1

2. Fan 1 [A] with the bracket ( ×2, ×8, ×1, tape×1).
Fan 2

2. Fan 2 [A] with the bracket ( ×2, ×4, ×1, tape×1)
Fan 3
70
2. Fan 3 [A] with the bracket ( ×2, ×6, ×1).
71
4.System Maintenance
4. System Maintenance
Setting the Color Profile Data

Each LCD panel has different color profile data. The data have been stored on the main board. So
when the main board or display module has been replaced, the color profile data should be reset.
 Main board
Record the color profile data before replacing the main board. After replacing the board, set the
recorded data in the new board.
 Display module
Download the color profile data from the firmware download site. After replacing the module, set
the color profile data corresponding to the new module.
Recording the Color Profile Data (When Replacing the Main Board)
Before replacing the main board, record the color profile data for the currently-used display module so
that you can copy it to the new main board.
1. Turn the power of the display on.
2. On the remote control, press the buttons below in this order.
[ENTER], [UP], [DOWN], [3], [7], [9], [5], and [1]
The Factory OSD menu appears.
3. Press the [UP] or [DOWN] button to select [Page], and then press the [ENTER] button.
72
4. Note the setting values for COLORTEMP.
5. Press the [MENU] button on the remote control to exit the Factory OSD menu.
 If you do not have these values when you replace the main board, download the color profile
data for the display module. See Downloading the Color Profile Data (When Replacing the
Display Module).
Downloading the Color Profile Data (When Replacing the Display Module)
1. Check the identification number on the bottom of the display module.
2. Download the color profile data from the firmware download site to the computer.
3. Unzip the downloaded file.
4. Open the unzipped folder.
5. Open the excel file in the folder.
The list of the identification numbers and color profile data appears.
73
6. Note the color profile data for the identification number checked in step 1.
Setting the Color Profile Data
After replacing the main board or display module, input the color profile data for the display module.
1. Turn the display ON.
2. On the remote control, press the buttons below in this order.
[ENTER], [UP], [DOWN], [3], [7], [9], [5], and [1]
The Factory OSD menu appears.
3. Press the [UP] or [DOWN] button to select [Page], and then press the [ENTER] button.
4. Press the [UP] or [DOWN] button to select [11000K], and then press the [ENTER] button.
74
5. Press the [RIGHT] button to select [R], and then press the [ENTER] button.
6. Press the [UP] or [DOWN] button to set the value and press the [ENTER] button.
Repeat steps 5 and 6 for [G] and [B].
Repeat steps 4 to 6 to set the values for [9300K], [6500K], [4200K], and [USER].
7. Press the [MENU] button on the remote control to exit the Factory OSD menu.
75
Checking the Touch Sensor

Setting the Dashboard Software
When there is a touch sensor error, it could be caused by the touch sensor or the display unit.
“Dashboard Software” is required for distinguishing problems with the touch sensor. Set it up on the
computer in advance, following the procedure below.
Basically, misalignment does not occur on the touch sensor, but it should be tested with this software
before you decide to replace the display unit.
If the optional controller is installed, the touch sensor can be checked in service mode instead of this
software.
Preparations
1. Dashboard software
Obtain from the firmware download site for CE
2. Computer
Windows 7, Windows 8 or Windows 10.
3. USB cable for touch module (included)
Setting up and Starting Procedure
 Before starting the Dashboard software, be sure to close all other applications running on the
computer.
1. Connect the computer and main unit with a USB cable and a VGA cable.
2. Download and unzip the Dashboard software.
3. Start Dashboard.exe in the unzipped folder.
Restoring the Default Settings
The setting values of the touch sensor can be restored to the factory setting values.
1. Start the Dashboard software.
76
2. Click the icon on the upper left of the screen to display the main menu.
3. Click [Load Profile] on the main menu and select [DEFAULT].
Checking the Touching Point
Misalignment of the point where the pen or finger touches the screen and the point detected by the
sensor can be checked with the drawing function of the Dashboard software.
2. Click the full-screen icon on the upper right of the screen.
 Drawing on the screen other than in the full-screen mode may cause misalignment of the
touch pen or finger and the place where the drawing appears, and the detection position
cannot be checked.
3. Draw with a touch pen supplied with the display or a finger, and check that the point of the pen or
77
finger aligns with the location on the screen where the drawing appears.
Checking the Graph
There are six sensors on the upper part of the bezel. The detection status of each sensor can be
checked with the Dashboard software, and the results are displayed as a graph.
2. Draw with a touch pen supplied with the display or a finger.
 A graph is not displayed if nothing is drawn on the display.

3. Click the graph icon at the upper right on the display.
4. Select one of the six sensors with the select buttons [C]. The sensor is normal if the gray line [A] is
78
within the green area [B].
 It takes time to display a graph after clicking the graph icon.
Calibrating the Touch Sensor
The detection position of the touch sensor can be calibrated with the Dashboard software.
2. Click [configuration] and [Transformations] in that order to display the [Transformations] screen,
and then click the [calibrate] button.
3. A confirmation dialog box is displayed. Click the [OK] button.
The touch sensor calibration screen is displayed.

79
4. Tap the calibration mark at the upper left on the screen with the touch pen.
To avoid the effects of the operator's hand shaking, touch the screen with the pen nib about 50 mm
away from the mark.
Do not try to drag the green crosshair onto the calibration mark.
Fit the pen nib (or fingertip in the case of the following) to the intersection of the calibration mark.
5. Move the pen with the pen nib touching the screen, and stop and keep it at the marker until the
progress indicator (shaped like a pie chart) shows that the adjustment is completed.
6. When the progress indicator shows that the adjustment is completed, remove the pen nib from the
80
screen and move it to the next marker.
Repeat steps 3 to 6 to adjust at the upper right, lower left, and lower right points.
7. The [Transformation] screen is automatically retrieved. Click the [apply] button.
81
Updating the LCD Firmware

Preparations
1. LCD firmware updating tools (including new firmware)

Obtain from the firmware download site for CEs.
Tools and firmware are included in the downloaded file.
2. Computer
Windows 7 (32-bit) or Windows 8/8.1 (32-bit)
3. USB cable for touch module (included)
4. Remote Control
Updating Procedure Y305 RTB 1: Procedure was modified
 If the main unit switches to standby mode during updating of the firmware, updating will fail. Be
sure to select Setting>Power Save>Off in the OSD menu of the main unit before starting
updating.
 If an optional controller box is attached, remove the controller box in advance.
 In the OSD menu of the main unit, set Setting>Touch Control Setting to Auto.
 Before starting the updating tool, be sure to close all other applications running on the
computer.
1. Download and unzip the LCD firmware and the version updating tool.
2. Run "RTDTool.exe" in the unzipped folder.
82
3. Click the "Communication Option" menu.
4. Click [Install] to install the USB driver.
 Do not operate the computer until installation of the driver ends.

When installation ends, click [OK].
5. Click [ISP Option].
6. Select "RTD27x6" for "Flash Type Setting" under the "Flash Setting" tab, and then close the
83
window.
7. Check "Bank 0", and then click […]. Then select the firmware to be updated.
8. Connect the device with the USB connector, then click [Update].
Updating starts. Updating progress is indicated by the progress bar.
 If the USB is not connected correctly, updating results in "FAIL".
84
9. When updating ends correctly, "OK" is displayed.
The power of the main unit is automatically turned OFF.
 If the Power Save setting was changed at the start of this procedure, be sure to restore
the original setting.
10. Turn ON the power at the right of the main unit.
11. In the OSD menu, select Setting>Information.

The Information page is displayed. Check the Software Version.
85
5.Troubleshooting
5. Troubleshooting
Troubleshooting
 For any problems with options, refer to the Troubleshooting section of the “IWB Options”
manual.
Problems with the Display Control Buttons
Problem Cause Solution

The display control buttons Defects in the main board or  Replace the display control
do not operate. display control buttons board.
 Replace the LCD panel module if
the problem persists.
Problems in the Display

Color is not normal.  Defect in the main board  Replace the main
 Panel defect board.
 Cable loose connection or  Reconnect the cable.
disconnection  Change the VGA
cable.
Single color display Cable loose connection or Reconnect the cable.
disconnection Change the VGA cable.
No sound from the speaker  Volume is set to low.  Set the volume
 Mute is set to ON. higher.
 Speaker on the Sound menu is  Set Mute to OFF.
set to Internal, and no sound is  Input sound.
input.  Replace the main
 If sound is input but no sound board.
is heard, the board is defective.  Set Speaker to
 Speaker on the Sound menu is Internal.
set to External or Line-out.
Input/output terminals are not Defect in the main board Replace the main board.
recognized.
Abnormal noise around the Defective components of the fans  Turn the power OFF
input/output terminals on the rear and back to ON.
panel of the display.  Replace the fan that
86
5.Troubleshooting

makes abnormal
noise.
Bluetooth cannot be used.  The Bluetooth dongle is not  Connect the
connected. Bluetooth dongle.
 The Bluetooth dongle is  Replace the
defective Bluetooth dongle.
An optional camera cannot be  The USB cable is not  Connect the USB
used. connected. cable.
 Defect in the camera unit  Replace the camera
unit.
No mic sound  Volume is set to low.  Set the volume
 Mic gain is set to low. higher
 Speaker is muted.  Set the mic gain
 Defect in mic module higher.
 Set Mute to OFF.
 Replace the mic
module.
Peripheral devices connected to  Defect in the peripheral  Replace the
the USB board are not devices. peripheral devices.
recognized.  Defect in the optional  Replace the optional
controller. controller.
 Defect in the docking board.  Replace the docking
 Defect in the USB 1 board or board.
USB 2 board.  Replace the USB 1
or USB 2 board.
Display does not start up Refer to the flowchart below.
Flowchart to explore the cause when the display does not start up
87
5.Troubleshooting
 Before replacing the board, check the harness connection.
88
6.Detailed Descriptions
6. Detailed Descriptions
Overview
Position Detection by the Touch Sensor
Outline of the Touch Sensor
The frame-type Shadow Sense touch sensor [B], made by Baanto, is mounted on the frame of the LCD
[A], and the decorative bezel is mounted on the module.
Principle of the Touch Sensor
 The light emitters [A], the same as with the D6500/D8400, are along the left, right and bottom sides
of the bezel.
 At the upper inside of the bezel, there are six photo-detector modules [B].
 Each photo-detector module contains a pair of photo-detection elements [C] to detect the
brightness, and a screen [D].
 The ratio of light-receiving intensity on the two photo-detection elements changes depending on
the light-source position and the presence or absence of a shield, such as a pen. The shielded
position is detected from the change in ratio.
89
Features
 Detection of the ratio of light-receiving intensity on the photo-detection elements is analog. This
enables the system to detect fine changes in the position of a pen, enabling the user to write in
small letters.
 Baanto named this system Shadow Sense because the relation of the photo-detection elements
and screen is similar to the principle of a sundial [A].
90
Block Diagram
Main Unit
Air Flow
Air Flow at the Rear of the Main Unit
Without optional controller
91
With optional controller
Parts Layout
In the Control Box
1. Fans
2. Docking board
3. Right speaker
4. PSU board 1
5. Left speaker
6. PSU board 2
7. Relay board
8. Main board
92
LCD Panel
1. USB board 1
2. Control panel board
3. USB board 2
93
Interactive Whiteboard D6510
Machine Code: Y306
Appendices
Ver 2.00
Latest Release: January, 2018

Initial Release: January, 2017
Copyright (c) 2017, 2018 Ricoh Co.,Ltd.
Revision History
Version Revision Revision History
Date
V1.00 January, -
2017
V2.00 23 January, Added Interactive Whiteboard Controller Type 2, Controller OP-10, and
2018 Controller OP-5 in [Appendices:Specifications - Specifications - General
Specifications]
Table of Contents
1. Appendices:Specifications ................................................................................................................ 2
Specifications .......................................................................................................................................2
General Specifications ......................................................................................................................2
Power Consumption According to Mode ...........................................................................................6
Supported Video Input Signals .........................................................................................................7
1
1.Appendices:Specifications
1. Appendices:Specifications
Specifications
General Specifications
Main Unit
Item Description
Display type Liquid crystal display
Max. resolution 1920 x 1080 dots
Max. colors About 1.06B colors (10 bits for each of R, G, and B)
Pixel pitch (Horizontal x Vertical) 0.744 x 0.744 (mm)
Backlight LED system
Supported scanning frequency 60 Hz
Brightness 350 cd/m2 or more
Contrast ratio Standard 4000:1
Minimum 3200:1
Effective display area (Horizontal x 1428.4 x 803.52 (mm)
Vertical)
Viewing angle Top and bottom 178° or more/Left and right 178° or
more
Touch panel detection Shadow Sense system
Detecting area (Horizontal x Vertical) 1428.4 x 803.52 (mm)
Noise 40 dB or less (A)
Input terminals VGA (D-sub 15-pin), DVI-D
HDMI, Display Port
Audio (VGA/DVI) (3.5 mm jack)
RS-232C (D-sub 9-pin)
Type-B (for touch panel)
Output terminals Display Port
Speaker L/R
RS-232C (D-sub 9-pin)
USB terminals USB 3.0 Type-B x 1
USB 2.0 Type-A (power supply available) x 2
USB 3.0 Type-A (power supply available) x 4
USB 2.0 Type-A (power supply only) x 1
Weight Main unit only: 57 kg
2
Item Description
Operating temperature 0°C to 32°C
Humidity 10% to 80% (no condensation)
Altitude limitation 2500 m or lower (above sea level)
Power source 100 – 240 V AC/ 50 - 60 Hz
Power consumption Max: 350 W
Standby: 45 W or less
Dimensions (w/h/d) With pen tray: 1588 x 888 x 224 mm
Without pen tray: 1546 x 888 x 154 mm
Bezel (T/B/L/R): 38.8/38.8/49.4/49.4 mm
Controller
Controller Box
Item Description
External input/output terminal Controller Type 1
 HDMI output x 1
 RS-232C x1
 Ethernet (10/100/1000 Mbps) x 1
 Audio output (line) x 1
 Audio input (mic) x 1
 USB 2.0 x 2
 USB 3.0 x 1
Controller Type 2/ OP-10/ OP-5
 HDMI output x 1
 Ethernet (10/100/1000 Mbps) x 1
 Audio output (line) x 1
 Audio input (mic) x 1
 USB 3.0 x 3
System Controller Type 1
 OS: Windows 8 Embedded
 CPU: Corei5-4590T
 Chipset: H81
 System memory: 1 x 204-pin DDR3 SO-DIMM 1600 8GB
 Storage: 1x 2.5" 64 GB SSD
 Wireless: IEEE802.11a/b/g/n,
Controller Type 2
 OS: Windows 10 IoT Enterprise
3
Item Description
 CPU: Corei5-6500TE
 Chipset: H110
 Storage: 1x M.2 2242 128 GB SSD
 Wireless: IEEE802.11ac/a/b/g/n,
 BluetoothV4.1, V4.0LE, V3.0+HS, V2.1+EDR
Controller Type OP-10
 OS: Windows 10 Professional
 Chipset: Q170
Controller Type OP-5
 OS: Windows 10 Professional
 Chipset: H110
Weight Controller box only: 1 kg
Operating temperature 0°C to 32°C
Humidity 10% to 80% (no condensation)
Dimensions (w/h/d) 200 x 30 x 119 mm
Capture Box
Item Description
External input/output terminal  Display port input x 1
 HDMI input x1
 VGA input x 1
 USB 3.0 output x 1
Weight Capture box only: 0.7 kg
Dimensions (w/h/d) 190.6 x 35.5 x 138 mm
4
Pen Sensor Kit
Item Description
Signal System 2.4 GHz wireless
Weight Electronic pen: 40 g
Receiving module: 130 g
Dimensions Electronic pen: 180 x 24 mm (l x dia.)
Receiving module: 296 x 38 x 74 mm (w x h x d)
Camera Unit
Item Description
Dimensions 117 x 48 x 40 mm (w x h x d) without bracket
Pixels 3M pixels
Resolution Aspect ratio 16:9
1920 x 1080, 1280 x 720, 960 x 540, 640 x 360
Aspect ratio 4:3
640 x 480
Angle of visibility Horizontal: 118°±5° (aspect ratio 16:9)
78°±5° (aspect ratio 4:3)
Vertical: 58°±5°
Frame rate For YUY
FHD: 5 fps
HD, qHD: 10 fps
Others: 30 fps
For MJPEG: 30 fps
For H.264: 30 fps
Direction adjustments Horizontal: fixed
Vertical: 0 to 17°
Estimated operation environment Maximum distance: 5.3 m
Maximum number of people: 20
5
Power Consumption According to Mode
When the Controller is not Installed
Power consumption
 Power supply OFF: 0 W
 Power supply ON (standby, Power Save: ON): 0.5 W
 Power supply ON (at the operation): up to 260 W
 Value at AC100V drive altogether.

Starting time
Starting time from the power supply OFF state:
 6 seconds (until the white board use can be started)
Return time from standby condition:
 6 seconds
6
When the Controller is Installed
Power consumption
 Power supply OFF: 0 W
 Power supply ON (OS shutdown): 0.5 W
 Power supply ON (standby): 45 W
 Power supply ON (at the operation): up to 350 W
 Value at AC100V drive altogether.

Starting time
Starting time from the power supply OFF state:
 50-80 seconds (until the white board use can be started)
Press the power button 10 seconds after turning the power off.
Return time from standby condition:
 5 seconds
Supported Video Input Signals
Supported input signal resolution for the main unit
Resolution Input source

VGA DVI Display Port HDMI
640x480 @ 60Hz (VGA) Yes Yes Yes Yes
640x480 @ 72Hz Yes Yes Yes Yes
7
Resolution Input source

VGA DVI Display Port HDMI
800x600 @ 60Hz (SVGA) Yes Yes Yes Yes
Mac-832x624 (75Hz) Yes Yes Yes Yes
1024x768 @ 60Hz (XGA) Yes Yes Yes Yes
1280x1024 @ 60Hz (SXGA) Yes Yes Yes Yes
1280x1024 @ 75Hz (SXGA) Yes Yes Yes Yes
1680x1050 @ 60Hz RB (WSXGA) Yes Yes Yes Yes
1680x1050 @ 60Hz (WSXGA) Yes Yes Yes Yes
1920x1080 @ 60Hz (FHD) Yes Yes Yes Yes
720x480i (60Hz)
720x576i (50Hz)
720x480p (60Hz) Yes Yes Yes
1280x720p (25Hz)
1280x720p (30Hz)
1920x1080i (50Hz)
1920x1080i (60Hz)
1920x1080p (24Psf)
1920x1080p (25Psf)
 Yes : supported
 Blank: not supported
8
Supported input signal resolution for the IWB controller
Signal format Resolution Frequency(Hz) Capture box

HDMI input Display Port input VGA input
VESA CVT 1024 × 768 60 Yes Yes -
VESA GTF 1024 × 768 60 Yes Yes -
VESA DMT 1024 × 768 60 Yes Yes -
VESA CVT 1280 × 720 60 Yes Yes Yes
VESA GTF 1280 × 720 60 Yes Yes Yes
VESA DMT 1280 × 720 60 Yes Yes Yes
VESA DMT/CVT (RB) 1280 × 768 60 Yes Yes -
VESA DMT/CVT 1280 × 768 60 Yes Yes Yes
VESA DMT/CVT (RB) 1280 × 800 60 Yes Yes Yes
9

VESA CVT 1280 × 1024 60 Yes Yes -
VESA GTF 1280 × 1024 60 Yes Yes -
VESA DMT 1280 × 1024 60 Yes Yes -
VESA CVT 1280 × 1024 75 Yes Yes -
VESA GTF 1280 × 1024 75 Yes Yes -
VESA DMT 1280 × 1024 75 Yes Yes -
VESA CVT 1280 × 1024 85 Yes Yes -
VESA GTF 1280 × 1024 85 Yes Yes -
VESA DMT 1280 × 1024 85 Yes Yes -
VESA DMT (RB) 1366 × 768 60 Yes Yes -
VESA DMT/CVT (RB) 1440 × 900 60 Yes Yes -
VESA DMT/CVT 1440 × 900 60 Yes Yes -
VESA CVT (RB) 1600 × 900 60 Yes Yes -
10

VESA DMT (RB) 1600 × 900 60 Yes Yes -
VESA CVT 1600 × 1200 60 Yes Yes -
VESA GTF 1600 × 1200 60 Yes Yes -
VESA DMT/CVT (RB) 1920 × 1200 60 - - -
 Yes : supported
 -: not supported
Supported PAP input signal combination (when the optional controller is not mounted)
11
Supported PAP input signal combination (when the optional controller is mounted)
12

Ricoh d6510-sm 230118

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Ricoh d6510-sm 230118

Uploaded by

Copyright:

Available Formats

Interactive Whiteboard D6510

Machine Code: Y306

Latest Release: January, 2018

Warnings, Cautions, Notes

Prevention of Physical Injury

Observance of Electrical Safety Standards

Safety and Ecological Notes for Disposal

1. Dispose of replaced parts in accordance with local regulations.

Risk of explosion if battery is replaced by an incorrect type.

Suspending from the Stand

1. At least four people are required for the procedure.

1. Make sure the screen is properly attached to the stand.

Lithium Batteries for Taiwan

[A] Short Edge Feed (SEF)

Display Control Block

Points Changed from the Previous Model

Items D6510 D6500

Machine Codes and Peripherals

Brand name Product code

Brand name Product code

 Install in a location within the following environmental range.

Minimum Space Requirements

Be sure to provide sufficient space for wiring of cables and ventilation.

When Installing the Main Unit with the Stand

1. Width: 160 cm (63.0 inches) or more

When Installing the Main Unit on a Wall

1. Left : 10 cm (3.9 inches) or more

Main Unit Installation

Accessories for the Main Unit

Enclosed items Q'ty Note

Enclosed items Q'ty Note

Brand name Note

Brand name Note

Brand name Note

Installing the Pen Tray

Attach the pen tray [A] ( x 4) to the main unit.

Installation of Optional Units

No. Enclosed items Q'ty

No. Enclosed items Q'ty

 A Phillips head screwdriver is used when assembling the stand.

1. Lock the two casters of the stand.

5. Lower the four stabilizers.

7. Attach the left and right holder brackets ( ×4 for each).

8. Attach the display holder ( ×4, ×4 for each).

10. Mount the display on the stand from the front.

 Exercise extreme care to avoid dropping the display.

12. Unlock the caster stoppers and move the stand.

13. Attach the clamps for the AC power cord ( ×4).

14. Clamp the power cord.

16. Connect the power plug to the wall outlet.

Interactive Whiteboard Controller Type 1

No. Enclosed items Q'ty

Mounting the Controller Box

1. Push the POWER button of the main unit to turn it off.

2. Controller box cover [A] ( x 6)

4. Mount the two Wifi antennas [A] on the controller box.

Mounting the Capture Box

 Be sure to connect to the blue USB3.0 connector.

System Setup (for the System with no OS installed)

Checking after Mounting

2. Check that the IWB software starts up.

4. Check that the image of the computer screen appears.

5. Touch and hold the [End] icon.