Professional Documents
Culture Documents
DIGITAL COMPETITIVENESS
RANKING 2021
Preface
The year 2020 started with news of a pandemic out of Wuhan, China. After a slow response by the rest of the
world, the aftermath of the pandemic was clear and powerful. The presence of COVID-19 throughout 2020
introduced two great challenges to governments around the world: a health crisis and a consequent economic
turmoil.
The common domain for successfully addressing the twin challenges of the health and economic crises was
the technological infrastructure of countries. People, firms, and countries had to rapidly adapt in the new
environment of learning and working online, order their necessities online and enjoy family and friends virtually.
In fact, it is the capacity of economies to use digital technologies to transform themselves that the IMD World
Digital Competitiveness Ranking measures.
We are delighted to present the fifth edition of the IMD World Digital Competitiveness Ranking (WDCR) for
2021. This year we have the pleasure of welcoming a new economy in the group of countries we study,
Botswana, increasing the total number to 64.
The three important results we identified examining this year’s rankings follow the suggestions that the
Center has echoed in the last few years. The countries who seem to have performed better are those that
have managed to have a strong presence in future readiness, that is, with flexible and agile individuals as
well as firms, and to integrate the IT technologies in their daily practice. In addition, leading economies are
characterized by strong performance in training and education. Finally, leading economies have the ability to
allocate capital towards learning and developing new technologies.
Once again, we were reminded how fortunate we are to enjoy the support of a large group of stakeholders.
Our Partner Institutes, the IMD Alumni community and our Panel of Experts from all the countries generously
offer data and insights that are crucial for the completion of this and the other rankings of the Center. This
year again, they miraculously managed to make us feel that it was business as usual and not a uniquely
complicated and difficult environment. The reason you have this publication in your hands now is, for a great
part, because of our stakeholders. We are immensely thankful!
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 3
Table of Contents
Preface������������������������������������������������������������������������������������������������������������������������������������������������������������������3
Partner Institutes���������������������������������������������������������������������������������������������������������������������������������������������������8
Methodology in a Nutshell�����������������������������������������������������������������������������������������������������������������������������������32
Index to Criteria�������������������������������������������������������������������������������������������������������������������������������������������������184
4 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
World Digital Competitiveness Country Profiles
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 5
6 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
The IMD World Competitiveness
Center
For more than thirty years, the IMD World Competitiveness Center has pioneered research on how countries and companies
compete to lay the foundations for sustainable value creation. The competitiveness of nations is probably one of the most
significant developments in modern management and IMD is committed to leading the field. The World Competitiveness
Center conducts its mission in cooperation with a network of 58 Partner Institutes worldwide to provide the government,
business and academic communities with the following services:
At IMD Professor Arturo Bris Director of The IMD World Competitiveness Center
Christos Cabolis Chief Economist & Head of Operations
José Caballero Senior Economist
Madeleine Hediger Data Research and Online Services Specialist
Catherine Jobin Order and Sales Administrator
William Milner Research Projects Associate Manager
Marco Pistis Research Specialist
Maryam Zargari Research Specialist
At KAESCO Jean-François Kaeser
Consulting
We also have the privilege of collaborating with a unique network of Partner Institutes, and other organizations, which
guarantees the relevance of the data gathered.
Contact:
Tel: + 41 21/618 02 51
E-mail : wccinfo@imd.org
Internet: www.imd.org/wcc
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 7
Partner Institutes
We would like to express our deep appreciation for the contribution of our Partner Institutes, enabling an extensive
coverage of competitiveness in their home countries. The following Institutes and people supplied data from national
sources and helped distribute the survey questionnaires:
Argentina
Research Program on Economic Development and Institutions Dr. Alicia Caballero, Dean
Faculty of Economic Sciences Dr. Marcelo F. Resico, Senior Economist
Catholic University of Argentina, Buenos Aires Mrs. Martina S. Rosenfeld, Research Assistant
http://www.uca.edu.ar
Australia
CEDA – Committee for Economic Development of Australia Melissa Wilson, Senior Economist
www.ceda.com.au Roxanne Punton, Director, Communications
Austria
Belgium
Botswana
Brazil
Fundação Dom Cabral, Innovation and Entrepreneurship Carlos Arruda, Professor and Director FDC Innovation and
Center Entrepreneurship Center
https://www.fdc.org.br/ Ana Burcharth, Professor
Naira T. A. C. Gonçalves, Researcher
Bulgaria
Center for the Study of Democracy, Sofia Mr. Ruslan Stefanov, Director, Economic Program
www.csd.bg Ms. Daniela Mineva, Research Fellow, Economic Program
Mr. Martin Vladimirov, Analyst, Economic Program
Dr. Todor Galev, Senior Analyst, Economic Program
Canada
Information and Communications Technology Council (ICTC) Alexandra Cutean, Senior Director of Research & Policy
www.ictc-ctic.ca Rosina Hamoni, Research Analyst
Chile
China
China Institute for Development Planning, Tsinghua Prof. Yang Yongheng, Executive Associate Director of China
University Institute for Development Planning, Tsinghua University
Prof. Wang Youqiang, Associate Director of China Institute
for Development Planning, Tsinghua University
Dr. Gong Pu, Research Assistant Professor, Tsinghua University
8 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
Mr. Wang Hongshuai, PhD Candidate, Tsinghua University
Ms. Song Wenjuan, PhD Candidate, Tsinghua University
Ms. Zhang Ruijun, PhD Candidate, Tsinghua University
Mr. Wang Jiancheng, PhD Candidate, Tsinghua University
Ms. Jiang Xueying, PhD Candidate, Tsinghua University
Mr. You Shuai, PhD Candidate, Tsinghua University
Ms. Sun Xiao, Graduate Student, Tsinghua University
Ms. Zhu Yichen, Graduate Student, Tsinghua University
Ms. Huang Suyuan, Research Assistant
Ms. Deng Yaxi, Research Assistant
Colombia
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Greece
Federation of Industries of Greece (SBE), Thessaloniki Dr. Christos Georgiou, Director, Research and
Documentation Department
Mr. Constantinos Styliaras, Economist, Research and
Documentation Department
Foundation for Economic and Industrial Research (FEIR/ Aggelos Tsakanikas, Associate Professor National Technical
IOBE), Athens University of Athens - Head of Entrepreneurship Observatory
Sophia Stavraki, Research Associate
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 9
Hong Kong SAR
Hong Kong Trade Development Council Ms. Alice Tsang, Assistant Principal Economist
www.hktdc.com Ms. Samantha Yim, Economist
Hungary
National University of Public Service, Prof. Dr. Magdolna Csath, Research Professor in
Competitiveness and Fiscal Stability Research Group, Competitiveness
Budapest - http://en.uni-nke.hu/
Iceland
India
National Productivity Council, New Delhi Dr. K.P. Sunny, Director & Head (Economic Services)
www.npcindia.gov.in Mr. Rajesh Sund, Director (Economic Services) & Head
(Productivity Awareness)
Dr. Rajat Sharma, Director (Economic Services)
Indonesia
Lembaga Management, Faculty of Economics and Dr. Willem A. Makaliwe, Managing Director
Business, Universitas Indonesia (LM FEB UI), Jakarta Dr. Toto Pranoto, Senior Adviser
http://www.lmfeui.com/index.php Mr. Bayuadi Wibowo, Group Head Research Services
Mr. Arza Faldy Prameswara, Senior Researcher
Mr. Taufiq Nur, Senior Researcher
Ms. Helwa Salsabila, Research Analyst
Mr. Yendra Emirsyah Kivatra, Research Analyst
Ireland
Israel
The Federation of Israeli Chambers of Commerce, Tel-Aviv Israela Many – Deputy Managing Director of Economy and
www.chamber.org.il Tax
Liran Avitan, Economist
Italy
Japan
Mitsubishi Research Institute, Inc., Tokyo Dr. Hirotsugu Sakai, Research Director
Research Center for Policy and Economy
www.mri.co.jp
Jordan
Ministry of Planning and International Cooperation Dr. Hadram Al-Fayes, Policies and Studies Director
www.mop.gov.jo Ghada Issa, Head of Competitiveness Division
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Kazakhstan
Economic Research Institute, JSC of the Ministry of National Ruslan Sultanov, Chairman of the Board
Economy of the Republic of Kazakhstan, Nur-Sultan Dias Sembayev, Deputy Chairman of the Board
www.economy.kz Bayan Abdrakhmanova, Director, Center for Strategic Analysis
Sholpan Kaimoldina, Deputy Director, Center for Strategic Analysis
Temirlan Otepov, Senior Expert, Center for Strategic Analysis
Aidana Terlikbayeva, Senior Expert, Center for Strategic Analysis
Abylaikhan Khamitzhan, Senior Expert, Center for Project
Management
Korea Rep.
Korea Institute for International Economic Policy (KIEP) Sang-Ha Yoon, Associate Research Fellow, International
http://www.kiep.go.kr/eng/ Macroeconomics Team
Subin Kim, Senior Researcher, International
Macroeconomics Team
Latvia
University of Latvia Centre for European and Transition Mrs. Zane Zeibote
Studies, LU CETS
http://www.lu.lv/cets
Lithuania
Luxembourg
Chamber of Commerce of the Grand Duchy of Luxembourg Ms. Christel Chatelain, Head of Economic Affairs
www.cc.lu Mr. Jean-Baptiste Nivet, Senior Economist
Ms. Sidonie Paris, Economist
Malaysia
Malaysia Productivity Corporation (MPC), Petaling Jaya, Dato’ Abdul Latif Hj. Abu Seman, Director General MPC
Selangor En. Zahid Ismail, Deputy Director General MPC
www.mpc.gov.my Datin Zainon Bakar, Deputy Director General MPC
Pn. Wan Fazlin Nadia Wan Osman, Director MPC
Mexico
Center for Strategic Studies for Competitiveness M.S. Carlos Maroto Espinosa, CEO
www.ceec.edu.mx
Mongolia
Economic Policy and Competitiveness Research Center Mr. Tsagaan Puntsag, Founder and Chairman of Board
www.ecrc.mn Ms. Lakshmi Boojoo, Director General
Ms. Odonchimeg Ikhbayar, Deputy Director and Head of Research
Ms. Tungalag Erdenebat, Research Economist
Mr. Mungunjiguur Battsolmon, Research Economist
Ms. Munkhshur Purevsuren, Researcher and Administrative Officer
Mr. Oyundalai Amarsaikhan , Research Economist
Ms. Yesunchuluu Khuderchuluu, Research Economist
Netherlands
New Zealand
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 11
Peru
Philippines
Asian Institute of Management Rizalino S. Navarro Policy Jamil Paolo Francisco, Ph.D. – Executive Director, AIM RSN
Center for Competitiveness (AIM RSN PCC) PCC & Associate Dean, Asian Institute of Management
policy.aim.edu John Paul Flaminiano – Associate Director and Senior
Economist, AIM RSN PCC
Christopher Ed Caboverde – Research Associate, AIM RSN
PCC
Poland
Portugal
Qatar
Romania
Russia
Moscow School of Management SKOLKOVO Dr. Andrey Shapenko, Associate Professor, Academic
https://school.skolkovo.ru/en/ Director, MBA Programme
Mr. Vladimir Korovkin, Head of Digital and Innovations
Research
Saudi Arabia
NCC, National Competitiveness Center H.E. Dr. Eiman AlMutairi, CEO of National Competitiveness
https://www.ncc.gov.sa/en/Pages/default.aspx Center
Waleed AlRudaian, Vice President
Salman M. AlTukhaifi, Director of Analytical Department
Deema Almudaheem, Project Manager
Abdulrahman AlGhamdi, Senior Analyst
Singapore
12 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
Slovak Republic
Slovenia
Institute for Economic Research, Ljubljana Mr. Peter Stanovnik, PhD, Associate Professor
http://www.ier.si/ Ms. Sonja Ursic, M.A.
University of Ljubljana, Faculty of Economics Ms. Mateja Drnovsek, PhD, Full Professor
http://www.ef.uni-lj.si/en Mr. Ales Vahcic, PhD, Full Professor
South Africa
Spain
Spanish Confederation of Employers, Madrid Ms. Edita Pereira, Head of Economic Research Unit
www.ceoe.es Ms. Paloma Blanco, Economic Research Unit
Taiwan, China
Thailand
Thailand Management Association (TMA), Bangkok Ms. Wanweera Rachdawong, Chief Executive Officer, TMA
www.tma.or.th Ms. Pornkanok Wipusanawan, Director, TMA Center for
Competitiveness
Mr. Nussati Khaneekul, Senior Manager, TMA Center for
Competitiveness
Turkey
TUSIAD, Turkish Industry and Business Association Gizem Öztok Altınsaç, Chief Economist
Economic Research Department İsmet Tosunoğlu, Expert
www.tusiad.org Oğuzhan Çiğdem, Junior Expert
Ukraine
Venezuela
National Council to Investment Promotion (CONAPRI) Mr. Juan Cabral, Executive Director
www.conapri.org Ms. Jennyn Osorio, Manager of Economic Affairs
Ms. Lilian Zambrano, Manager of Legal Affairs
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 13
User’s Guide to the IMD World Digital
Competitiveness Ranking
Overall and Breakdown Digital Rankings
data. The countries are ranked from the most to the least
94.939 (6) Switzerland 6 64.349 (34) Saudi Arabia 36
75.656 (24) France 24 50.073 (58) Ukraine 54 The IMD Digital World Competitiveness
Ranking presents the 2021 overall ranking
75.421 (21) Estonia 25 49.751 (52) Croatia 55
for the 6 4 economies covered by the
75.255 (25) Belgium 26 48.736 (54) Mexico 56 Center. The economies are ranked from
the most to the least competitive and the
73.291 (26) Malaysia 27 47.227 (55) Peru 57 results from the previous year’s ranking
(2020) are shown in brackets. The Scores
73.014 (27) Japan 28 47.162 (57) Philippines 58
shown to the left are actually indices (0 to
70.477 (30) Qatar 29 45.454 (61) Colombia 59 100) generated for the unique purpose of
constructing charts and graphics.
70.336 (29) Lithuania 30 43.641 (60) South Africa 60
33.004 () Botswana 63
28 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 29
32 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 33
This section presents the overall rankings and the 5-year Factor Rankings - 5 years overview
42 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 43
Technological framework
Scientific concentration
Regulatory framework
Training & education
digital competitiveness an economy excels or has
Adaptive attitudes
Business agility
IT integration
par ticular weaknesses and to make comparisons
Capital
Talent
Argentina 62 46 48 57 63 56 50 43 59 Argentina
economy. Mongolia
Netherlands
New Zealand
60
4
14
39
28
36
61
16
33
58
7
24
62
3
22
60
10
23
37
6
16
63
8
30
62
6
18
Mongolia
Netherlands
New Zealand
Norway 16 11 22 1 6 12 8 11 8 Norway
Peru 59 41 60 49 43 58 54 39 56 Peru
Philippines 55 61 56 62 40 49 60 37 57 Philippines
Poland 41 44 28 53 47 31 28 44 45 Poland
Portugal 22 38 27 21 44 46 30 58 30 Portugal
Qatar 19 54 59 27 24 16 26 17 28 Qatar
Romania 50 59 43 40 61 40 42 57 50 Romania
Russia 44 6 24 39 58 45 44 56 48 Russia
Saudi Arabia 32 34 64 30 15 35 46 35 24 Saudi Arabia
Singapore 2 13 11 5 14 2 11 12 7 Singapore
Slovak Republic 52 49 40 60 42 39 49 60 40 Slovak Republic
Slovenia 37 23 31 45 39 33 41 40 35 Slovenia
44 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
Each two page profile analyses the performance of It is possible, in one glimpse, to evaluate the digital
one of the 64 economies that are included in the IMD evolution of each economy over time and its relative
World Digital Competitiveness Ranking. The economies strengths and weaknesses. However, each economy’s
are presented in alphabetical order. The term economy particular situation is influenced by its development
signifies an economic entity and does not imply any level, political restraints and social value system.
political independence.
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 15
Page 1: Digital Competitiveness – Overall and factors trends
This page shows the overall, factors and sub- Ranking and World Digital Competitiveness Ranking in
factors ranking performances of the country in 2021, the last 5 years.
their 5-years trends and a comparison of between
competitiveness and digital competitiveness rankings. Peer Group Rankings: Based on geographical region
The following indicators are presented: and population size.
THAILAND
Knowledge Technology Future readiness
Technological framework
Scientific concentration
Regulatory framework
Training & education
Adaptive attitudes
Business agility
IT integration
OVERALL PERFORMANCE (64 countries)
Capital
Talent
Argentina 62 46 48 57 63 56 50 43 59 Argentina
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors Australia 8 37 18 17 17 27 14 55 21 Australia
Austria 15 5 15 26 32 38 21 18 11 Austria
1 2 2 2 2 2 2 Belgium 20 31 20 18 20 37 22 38 26 Belgium
4 4 4 2 2 Botswana 53 48 63 63 56 64 63 46 63 Botswana
6.5 4 4 2 2 Brazil 63 58 21 51 59 51 40 42 49 Brazil
38 22 29 19 22 France
Germany
23
21
27
17
12
6
10
25
21
23
17
43
48
23
33
15
22
20
France
Germany
Greece 42 55 35 43 52 50 43 51 41 Greece
Hong Kong SAR 6 1 14 6 7 1 3 9 17 Hong Kong SAR
44 53 34 43 Japan 47 21 13 48 37 8 18 53 23 Japan
Jordan
Factor Rankings - 5 years Overview
Factor Rankings - 5 years overview
Kazakhstan
34
45
33
14
62
54
38
22
41
51
53
47
61
32
28
6
54
44
Jordan
Kazakhstan
The direction of the triangle indicates the Korea Rep. 26 16 OVERALL
3 23 16 7 Knowledge
2 5 16 Korea Rep.
performance change from the last year: Latvia 201724 30 51 202034 46 182017 2018512019 2020 48 37 Latvia
Adaptive attitudes Business agility IT integration 2018 2019 2021 2021
improved or stable Future readiness Lithuania
Argentina 25
57 1555 37 59 32
59 30 61 30 56 58 47 58 24 50 34
55 Lithuania
declined Luxembourg
Australia 33
15 2013 38 14 158 8 20 25 18 15 38 15 22 17 12
19 Luxembourg
Malaysia
Austria 30
16 915 32 20 35
17 31 16 15 12 13 29 10 2711 31
10 Malaysia
Mexico
Belgium 51
22 5723 50 25 54
25 57 26 54 22 25 52 23 4121 52
21 Mexico
Mongolia
Botswana - 60 39
- 61- - 58 62 63 60 - - 37 - 63
- 62
64 Mongolia
Netherlands
Brazil 4
55 2857 16 57 517 351 10 55 62 6 59 857 516 Netherlands
New Zealand
Bulgaria 14
45 3643 33 45 24
45 22 52 23 41 41 16 46 3047 18
53 New Zealand
Norway
Canada 16
9 118 22 11 121 613 12 3 3 8 5 11 5 78 Norway
OVERALL & FACTORS - 5 years 2017 2018 2019 2020 2021 Peru
Chile 59
40 4137 60 42 49
41 43 39 58 52 47 54 50 3949 56
49 Peru
Philippines
China 55
31 6130 56 22 62
16 40 15 49 23 30 60 18 37 8 57
6 Philippines
Poland
Colombia 41
58 4459 28 58 53
61 47 59 31 57 57 28 57 4459 45
56 Poland
OVERALL 41 39 40 39 38 Portugal
Croatia
Qatar
22
48
19
38
54
44 27 51
59 54
21
52
27
44
24
55 46
16 46
50 43 30 42 58 41 30
47 Portugal
Cyprus 53 54 40 43 55 26 55 1740 28
39 Qatar
Romania
Czech Republic 50
32 5933 43 37 40
35 61 33 40 36 38 42 37 5737 50
35 Romania
Knowledge 44 44 43 43 42 Russia
Denmark
Saudi Arabia
44
5
32
64
34
24 4
64 29
39
3
30
584
15
45 8
35 28
8 44 6 56 6 48
8 Russia
Estonia 26 25 21 25 29 46 30 3523 24
27 Saudi Arabia
Singapore
Finland 24 137 11 7 105 14 11 2 9 9 11 9 1215 97 Singapore
Slovak Republic 52 49 40 24 60 42 39 19 20 49 20 6020 40 Slovak Republic
Technology 30 28 27 22 22 France
Slovenia
Germany
25
37
17 23
26
18 31 17
24
45
18 39
24
18 33 13 14 41 12 4012
20
35
14 Slovenia
South Africa
Greece 58
50 6253 53 53 59
46 36 44 61 51 51 59 53 5948 55
45 South Africa
SpainKong SAR
Hong 31
7 4011 23 8 37
5 342 24 6 5 33 7 49 7 29
5 Spain
Future readiness 45 49 50 45 44 Sweden
Hungary 7
44 246 4 43 473 545 13 48 48 5 44 1344 435 Sweden
Switzerland
Iceland 3
23 721 8 27 239 12 21 11 30 28 10 29 427 334 Switzerland
Taiwan, China
India 17
51 1248 19 44 16
48 246 4 37 46 13 38 239 15
41 Taiwan, China
Thailand
Indonesia 39
59 5662 36 56 29
56 19 53 22 58 61 53 56 3463 43
60 Thailand
Turkey
Ireland 49
21 6320 41 19 41
20 60 19 48 25 22 34 24 2924 47
23 Turkey
UAE
Israel 1
13 2512 52 16 192 11 17 5 7 2 15 8 10 9 10
12 UAE
Ukraine 46 18 55 41 46 55 57 42 42 56 41 4542 61 Ukraine
COMPETITIVENESS & DIGITAL RANKINGS Italy
United Kingdom
Japan
39
11
27 26
41
22 7 23
42
20
27 18
40
28 19 29 18 9 25 2322
40
259 United Kingdom
USA
Jordan 13
56 2445 2 50 12
53 149 9 61 56 1 49 154 483 USA
44 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
Latvia 35 35 36 38 37 34 34 36 36 34
Lithuania 29 29 30 29 30 21 23 26 25 26
Luxembourg 20 24 21 28 22 27 32 34 35 29
Malaysia 24 27 26 26 27 17 17 19 19 22
Digital Mexico 49 51 49 54 56 54 54 52 52 54
Competitiveness
27 25
28
Breakdown Rankings
Mongolia
Netherlands
61
6
61
9
62
6
62
7
62
7
59
11
53
12
62
13
58
14
58
11
30 29 New Zealand 14 19 18 22 23 20 21 21 28 28
Norway 10 6 9 9 9 15 16 16 16 17
39 40 39 38
41
T h e 2 0 2 1 I M D Wo r l d D i g i t a l
Peru 62 60 61 55 57 62 60 61 55 59
N.B. This graph provides only a
Philippines 46 56 55 57 58 53 50 51 62 63
comparison of the country’s
Competitiveness Rankings :
Poland 37 36 33 32 41 32 33 33 30 38
performance in the two rankings. Portugal 33 32 34 37 34 31 27 31 33 32
S e l e c t e d B re a k d o w n s
Qatar 28 28 31 30 29 35 37 45 45 44
Romania 54 47 46 49 50 47 45 47 53 52
Russia 42 40 38 43 42 24 24 22 26 24
Saudi Arabia 36 42 39 34 36 39 40 39 46 50
Singapore 1 20 million 2
Populations greater than
Populations greater than 20 million
2 2 5 1 1 3 2 4 Populations less than 20 million
15 United Kingdom
73.014 11 10 15 13 14 Japan 11 10 10 14 13 13 79.584
16 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
40.693 Mongolia 34
33.004 Botswana 35
32 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 IMD WO
Page 2: Factors breakdown & Strengths and Weaknesses
This page shows the country’s performance over time for composing the World Digital Competitiveness Ranking
each of the nine sub-factors composing the three Digital and can thus be considered the digital competitive
Competitiveness Factors (Knowledge, Technology and advantages and disadvantages of the economy.
Future Readiness) and their 52 criteria rankings for
2021. The full criteria names can be found in the Appendix and
the statistical tables are available for subscribers of the
Factors Breakdown: shows the 5-years evolution of IMD World Competitiveness Online.
the sub-factors rankings composing the three factors of
Knowledge, Technology and Future Readiness. It is important to note that what constitutes a strength or
weakness is relative to each economy’s circumstances or
Strengths and Weaknesses: this section highlights the development. Also, the ranking position of a country may
economy’s strongest and weakest criteria included in the not necessarily improve or decline as a consequence
World Digital Competitiveness Ranking. The triangles of its own evolution since it is always relative to the
(►) identify the five top criteria in which the economy performance of the other economies. Therefore, an
ranks best (strengths – filled triangle) and the five criteria improvement may not be reflected by a higher ranking
in which its performance is the worst (weaknesses position if other economies have performed better for
– empty triangle) compared to the other countries the criterion in question. The same can be said for any
included in the WCY sample. The selection of indicators declines in performance – the economy’s ranking position
is determined by the standard deviation values (STD) relative to the others may or may not fall, depending on
of the country for that specific criteria. In other words, how the other economies have performed.
the criteria selected represent the highest STD values
and the lowest STD values among the 52 indicators
THAILAND
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
Argentina 57 55 59 59 61 56 58 58 50 55
u Overall top strengths Australia 15 13 14 15 20 18 15 15 17 19
Austria 16 15 20 17 16 12 13 10 11 10
w Overall top weaknesses Belgium 22 23 25 25 26 22 25 23 21 21
Botswana - - - - 63 - - - - 64
Brazil 55 57 57 51 51 55 62 59 57 51
Bulgaria 45 43 45 45 52 41 41 46 47 53
KNOWLEDGE Canada
Chile
9
40
8
37
11
42
12
41
13
39
3
52
3
47
5
50
5
49
7
49
China 31 30 22 16 15 23 30 18 8 6
Colombia 58 59 58 61 59 57 57 57 59 56
Croatia 48 44 51 52 55 50 43 42 41 47
Subfactors 2017 2018 2019 2020 2021 Cyprus 53 54 54 40 43 46 55 55 40 39
Czech Republic 32 33 37 35 33 36 38 37 37 35
Talent 42 42 40 36 39 Denmark 5 4 4 3 4 8 8 6 6 8
Estonia 26 25 29 21 25 28 29 30 23 27
Training & education 47 44 50 55 56 Finland 4 7 7 10 11 9 9 9 15 9
France 25 26 24 24 24 19 20 20 20 20
Scientific concentration 43 45 35 37 36 Germany 17 18 17 18 18 13 14 12 12 14
Greece 50 53 53 46 44 51 51 53 48 45
Hong Kong SAR 7 11 8 5 2 6 5 7 7 5
Talent Rank Training & education Rank Scientific concentration Rank Hungary
Iceland
44
23
46
21
43
27
47
23
45
21
48
30
48
28
44
29
44
27
43
33
Educational assessment PISA - Math 48 Employee training 20 Total expenditure on R&D (%) 36 India 51 48 44 48 46 37 46 38 39 41
Indonesia 59 62 56 56 53 58 61 56 63 60
International experience 25 w Total public expenditure on education 59 Total R&D personnel per capita 40 Ireland 21 20 19 20 19 25 22 24 24 23
Israel 13 12 16 19 17 7 2 8 9 12
Foreign highly-skilled personnel 22 Higher education achievement 49 u Female researchers 6 Italy 39 41 41 42 40 42 42 41 42 40
Japan 27 22 23 27 28 29 18 25 22 25
Management of cities 28 w Pupil-teacher ratio (tertiary education) 56 R&D productivity by publication 31 Jordan 56 45 50 53 49 61 56 49 54 48
Digital/Technological skills 42 Graduates in Sciences 17 w Scientific and technical employment 58 Kazakhstan 38 38 35 36 32 40 35 32 34 36
Korea Rep. 19 14 10 8 12 14 11 11 10 15
Net flow of international students 37 Women with degrees 47 High-tech patent grants 42 Latvia 35 35 36 38 37 34 34 36 36 34
Lithuania 29 29 30 29 30 21 23 26 25 26
Robots in Education and R&D 17 Luxembourg 20 24 21 28 22 27 32 34 35 29
Malaysia 24 27 26 26 27 17 17 19 19 22
Mexico 49 51 49 54 56 54 54 52 52 54
Mongolia 61 61 62 62 62 59 53 62 58 58
Netherlands 6 9 6 7 7 11 12 13 14 11
New Zealand 14 19 18 22 23 20 21 21 28 28
TECHNOLOGY Norway 10 6 9 9 9 15 16 16 16 17
Peru 62 60 61 55 57 62 60 61 55 59
Philippines 46 56 55 57 58 53 50 51 62 63
Poland 37 36 33 32 41 32 33 33 30 38
Portugal 33 32 34 37 34 31 27 31 33 32
Subfactors 2017 2018 2019 2020 2021 Qatar 28 28 31 30 29 35 37 45 45 44
Romania 54 47 46 49 50 47 45 47 53 52
Regulatory framework 38 34 33 31 29 Russia 42 40 38 43 42 24 24 22 26 24
Saudi Arabia 36 42 39 34 36 39 40 39 46 50
Capital 21 28 21 17 19 Singapore 1 2 2 2 5 1 1 3 2 4
Slovak Republic 43 50 47 50 47 43 49 48 51 46
Technological framework 30 23 29 25 22 Slovenia 34 34 32 31 35 26 26 27 29 30
South Africa 47 49 48 60 60 49 52 54 60 62
Spain 30 31 28 33 31 33 31 28 32 31
Regulatory framework Rank Capital Rank Technological framework Rank
Sub-factor Rankings
Sweden
Switzerland
2
8
3
5
3
5
4
6
3
6
2
4
7
6
4
2
4
3
2
1 Sub-factor Rankings
Starting a business 27 IT & media stock market capitalization 16 Communications technology 22 Taiwan, China 12 16 13 11 8 16 19 17 18 16
Thailand 41 Knowledge
39 40 39Technology
38 44 Future
44 43 readiness
43 42
Enforcing contracts 29 Funding for technological development 26 Mobile Broadband subscribers 21 Turkey 52 52 52 44 48 60 59 60 56 57
Technological framework
Scientific concentration
Regulatory framework
Ukraine 60 58 60 58 54 45 39 40 38 37
Adaptive attitudes
Development & application of tech. 30 Country credit rating 42 Internet users 49 United Kingdom 11 10 15 13 14 10 10 14 13 13
Business agility
IT integration
USA 3 1 1 1 1 5 4 1 1 3
Scientific research legislation 31 Venture capital 26 Internet bandwidth speed 20 Venezuela 63 63 63 63 64 63 63 63 61 61
Capital
Talent
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 17
Taiwan, China 17 12 19 16 2 4 13 2 15 Taiwan, China
Thailand 39 56 36 29 19 22 53 34 43 Thailand
Turkey 49 63 41 41 60 48 34 29 47 Turkey
UAE 1 25 52 2 11 5 15 10 10 UAE
Ukraine 46 18 55 46 55 57 56 45 61 Ukraine
United Kingdom 11 26 7 20 18 19 9 23 9 United Kingdom
USA 13 24 2 12 1 9 1 1 3 USA
Venezuela 64 52 49 64 64 63 64 52 64 Venezuela
Digital competitiveness challenges
in the midst of the pandemic
Arturo Bris Christos Cabolis
Director Chief Economist
IMD World Competitiveness Center IMD World Competitiveness Center
1. Introduction
2020 started with news of a pandemic out of Wuhan, provide care to people with life-threatening symptoms, was
China. After a slow response by the rest of the world, the an overpowering constraint too difficult to overcome during
aftermath of the pandemic was clear and powerful. The the pandemic for almost all countries.
presence of COVID-19 introduced two great challenges
to governments around the world: a health crisis and The twin challenge of the pandemic – the economic crisis
subsequent economic turmoil. – spawned a similar response from every country, at least in
principle. On the one hand, to introduce expansionary fiscal
To address the health crisis, countries had three areas and monetary policies to stimulate the aggregate demand
to tackle. The first was to identify those people who were of economies. On the other, to extend liquidity provisions to
infected; a task that required frequent and accurate testing. people and firms in an unprecedented manner, to safeguard
The second was to control the spread of the virus; an social wellbeing and the capacity of firms to operate under
undertaking that demanded new products and tools, from the difficult conditions of lockdown and broken international
a large number of protective masks, gloves and bodywear, supply chains.
to digital applications that notified people if they had
encountered an infected person. Finally, the existing health The common link for the success of the above measures
infrastructure system, used by countries to coordinate and was technological infrastructure. More specifically, the
60%
50%
40%
% of respondents
(multiple answers)
30%
20%
10%
0%
United States Hong Kong SAR Sweden Denmark Singapore
18 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
Figure 2: Average Digital Competitiveness Ranking (1-63) by sub-region.
pandemic challenged the capacity of a country to adopt a The Technology factor assesses the overall context
new, more secluded environment, which led to adjustments through which the development of digital technologies is
of both our social and professional lives. Academic enabled. This includes criteria that track how much friendly
institutions of any level were mostly closed. Therefore, both, regulation is facilitating innovation in the private sector,
students and participants on the one hand and instructors the availability of capital for investments and the quality
on the other had to fulfil their obligations from a distance. of the technological infrastructure in place. Finally, the
Similarly, many other professionals whose occupations Future Readiness factor examines the degree to which
allowed them to work from home, undertook this practice. governments, business and society at large are adopting
People also became highly reliant on ordering their technology.. Examples of indicators included in this factor
necessities online. This, in turn, implied that the selection of are the diffusion of: internet retailing (e-commerce); of
products and the payment processes took place digitally. In industrial robots and data analytics tools in the private
fact, families and friends began congregating in the digital sector; and of e-government services.
space as well!
The ranking does not specifically measure issues related
To succeed in such a rapidly shifting landscape, a country to the pandemic. Nevertheless, technology, as argued, has
and its citizens had to be able to adopt and explore new been one of the most important tools for addressing the
digital technologies that transform government practices, crisis. Better access to advanced IT hardware (broadband,
business models, and society in general. This is indeed tablet possession) and services (e-government) are those
what the IMD World Digital Competitiveness Ranking that display higher IT usage (internet retailing). All these are
quantifies. That is, the capacity of 64 economies to use indicators that help measure a country’s transition to the
digital technologies in order to transform themselves. We new landscape adopted to accommodate the pandemic.
quantify this ability by employing three factors: Knowledge,
Technology and Future Readiness. In what follows, we present an outline of the findings of
the ranking. We identify the overall trends and dive into the
The Knowledge factor refers to the intangible specific characteristics of the five most digitally competitive
infrastructure that underlines the process of digital economies. Among other issues, we recognise what
transformation through the discovery, understanding and mid- and upper-level executives in these five economies
learning of new technologies. These aspects are captured perceive to be their most successful transformations. The
by indicators that measure the quality of the human capital subsequent session identifies the bigger picture and places
available in the country, the level of investments in education the results in a longer period perspective, examining the
and research as well as the outcomes of these investments evolution of regions and countries over the last five years.
(e.g., registered patent grants in high-tech fields or scientific
publications in academic journals).
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 19
Figure 3: World Digital Competitiveness Ranking 2021 – Overall Ranking Top gainers 2017-2021
2. Overall Trends
Digital competitiveness implies the central role of • Countries in the top positions of the ranking
new technologies in transforming governments’ and foster the continuous development of a
businesses’ process as well as how society interacts. knowledge-intensive economy that is able to
Digital competitiveness thus reflects the adoption of explore, adopt, and produce digital technologies
new technologies in providing solutions that lead to long- at scale, innovating the way in which businesses
term value creation. Such solutions may be, for example, and government operate and their interactions
the development of an innovative process that enables with society
businesses to improve their services to customers. Value
creation, in the latter example, may emerge from an • More specifically, to different degrees, leading
organization’s better understanding of its customers’ needs economies sustain their digital competitiveness
and/or of its products’ value in the eyes of customers. In through their performance in future readiness
any case, value creation brings long-term benefits to particularly by remaining adaptive and agile
all stakeholders. The disruptive pandemic conditions
of the last year and a half have forced many enterprises
to undergo a shift in their business models. Such a pivot • Their digital competitiveness also benefits from
has required them to exhibit flexibility and speed in their strong performances in talent and training and
responses to change and to new opportunities, and has education
led to a transformation of those organizations’ relationships
with their customers/clients. As the next section highlights, these characteristics make
leading economies resilient to short-term external shocks
In this context, readiness – particularly the level of like the recent Covid-19 pandemic.
societal adaptiveness and business agility – has been of
paramount significance. Readiness, importantly, partly
depends on the effectiveness of talent management and
the production and acquisition of knowledge within an
ecosystem that is conducive to innovation. The 2021
WDCR, indeed, highlights the prominence of readiness,
talent and knowledge. In this year’s results, we identify
three overall trends:
20 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
3. Top 5 economies: Highlights
The USA remains at the top of the 2021 IMD World Denmark ranks 4th, down from 3rd place. It undergoes
Digital Competitiveness Ranking. It does so by performing drops in its positions in knowledge (6th to 8th) and future
strongly in the knowledge (3rd place) and Future Readiness readiness (1st to 2nd), remaining in the same spot in
(1st) factors. In the former, the USA excels in the scientific technology (9th). Despite the drop under knowledge,
concentration sub-factor. In the latter, its performance is Denmark remains among the leading economies in talent
boosted by the adaptive attitudes and business agility sub- (5th) and training and education (4th). Similarly, in future
factors, ranking 1st in both. readiness it remains in the top position in IT integration, and
in the top 10 in adaptive attitudes (4th) and business agility
Hong Kong SAR ranks 2nd, an increase from 5th place last (7th). Denmark also performs well in technology, remaining
year. The advancement results mainly from improvements in 4th and 6th place in the regulatory and technological
in the technology factor in which it ranks 1st (up from 2nd) frameworks, respectively.
and to a lesser extent from increases in the knowledge
factor, moving up to 5th from 7th. Under the technology Singapore drops to 5th position (from 2nd), mainly
factor, Hong Kong boosts its position by improving in all as a result of declines in knowledge (from 2nd to 4th)
sub-factors, particularly in the technological framework sub- and technology (from 1st to 3rd). Under knowledge, it
factor, in which it reaches the top position. In terms of the experiences a deep drop in training and education (down
knowledge factor, it shows robust performances in training to 13th from 7th) but remains in the top 10 in talent (2nd from
and education, moving from 5th to the 1st, and in talent within 1st). In technology, Singapore shows its largest drop in the
which it progresses to the 6th rank (from 7th). In addition, regulatory framework sub-factor (from 1st to 5th) followed
although in the future readiness factor it remains in 10th by the decline in capital (from 11th to 14th). Within future
place, Hong Kong’s performance in adaptive attitudes (up readiness, however, its performances in IT integration
3rd from 4th) and business agility (up 9th from 14th) is sharp. (7th), and to a lesser extent in adaptive attitudes (11th) and
business agility (12th), remain strong.
Sweden moves up to 3rd (from 4th), largely as a result
of its performance in the knowledge (from 4th to 2nd) and Additionally, and according to participants in our executive
future readiness (from 7th to 6th) factors. In knowledge, it survey, in the aforementioned 5 most digitally competitive
advances in the talent (9th to 7th) and scientific concentration countries, most companies successfully adopted new
(6th to 4th) sub-factors, remaining in 2nd place in training and technologies to address the implications of the pandemic.
education. In future readiness, its achievements come in Furthermore, the majority of these countries enabled their
adaptive attitudes (5th from 8th) and despite a slight drop, staff to develop the skills needed to face the technological
in IT integration (from 4th to 5th). Sweden’s performances shifts that emerged during the pandemic, while others
in the regulatory framework and capital sub-factors (under facilitated the redeployment of their employees’ skills (see
technology), are also noteworthy, where it ranks 3rd and 5th, Figure 1).
respectively.
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 21
4. Long-term regional trends
Regional trends also accentuate the fundamental role private research investments in fields like robotics, batteries
of knowledge acquisition, and of the readiness of an and electric vehicles. Furthermore, China was among the
economy to adopt and integrate new technologies. The countries that swiftly reacted to problems brought about by
main trend highlighted by this year’s edition of the WDCR the pandemic. Such a response has substantially reduced
is that Eastern Asian economies continue their (persistent) the negative effects of the COVID-19 crisis on its economy.
rise up the digital competitiveness ladder. This, despite
the firm lead of the USA at the top of the ranking and the Similarly, South Korea experienced a 7-position
continuous domination of most of the top 10 positions by improvement between 2017 and 2021. The Korean
Western European countries. Regional averages of digital accomplishment was driven by strong R&D investments,
competitiveness (Figure 2) indicate that it is the rise of increased levels of business agility, the adoption of robots in
Eastern Asian countries (e.g., Hong Kong, China, South industrial companies and the diffusion of digital technology
Korea and Japan) to the top of the ranking since 2017 throughout society.
that results in the advancement of the region. In general,
countries in the Eastern Asian region experienced strong
improvements both in knowledge generation (Knowledge Other Asian and Middle Eastern economies such as the
Factor, Figure 4) and in technology adoption and diffusion UAE (18th in 2017, 10th in 2021) and Kazakhstan (38th in
(Future Readiness factor, Figure 6). 2017, 32nd in 2021) also show strong advancements. Their
digital competitiveness has been boosted by increasing
investments in digital technologies in the private sector as
The trends presented in Figure 2, also show that North well as the development of e-government services.
America registers a slightly declining tendency over the past
2 years, which is mainly driven by the sluggish performance
of Mexico. Conversely, Western Europe experiences an Another important trend highlighted by this year’s WDCR
improvement during the same period. Other world regions are the continuous consequences of the pandemic affecting
tend to be stable, with South American economies lagging the performance of several countries in the 2021 ranking.
behind in digital competitiveness when compared to the rest For example, over the past year or so, Singapore has
of the world. experienced a decline in several indicators that capture its
attractiveness to foreign talent and the effectiveness of its
talent pool. This decline can be partly understood by the
China is the economy that achieved the biggest leap increase in remote working in foreign companies which
in the WDCR between 2017 and 2021, rising from 31st to in return has led to a progressive reduction of the flow of
the 15th place. During this period of time the country has international talent towards the city-state.
become a leader in many sectors, from the development
of artificial intelligence applications to large public and
22 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
Figure 6: Future Readiness factor - Top gainers 2017-2021
5. Concluding remarks
2020 presented unparalleled challenges to all countries in citizens around the world. Questions about the ownership
two dimensions. On the one hand, their health infrastructure of private versus public data, as well as the transparency of
and ability to tackle a pandemic. On the other, their capacity the use of the data, have been increasingly voiced. These
to sustain their economies after they were affected by both topics need to be examined in a coordinated way, to enable
demand and supply shocks. Given the existing level of us to enjoy the benefits of digital technology, while at the
international interdependence in the production of goods same time securing the liberties that societies have been
and services, the restricted mobility of people and goods built upon.
only exacerbated the negative implications of the crisis.
Technology proved to be the saving force in transforming
government and business practices as well as social
interconnection. The IMD World Digital Competitiveness
Ranking provides a way to quantify the capacity of an
economy to adopt and explore new digital technologies.
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 23
Appendices
IMD WORLD
IMD WORLD
DIGITAL
DIGITAL
COMPETITIVENESS
COMPETITIVENESS
RANKING
RANKING
202
Figure 7: Digital competitiveness ranking 2020 and 2021
24 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
Figure 8: Digital competitiveness ranking 2019, 2020 and 2021
64 Digital 2021 61
1 20
14 16
54 26
63 Digital 2020 59
10 1 15 63
13 17
48 58 25 51
Digital 2019 59
38 14 1 63 14 - 52
44 15 20 51
8 60 25
39 12 - 45 13
6 11 52 57
12 39
40 45
3
4
6
5
13
IMD WORLD 11
42
41
16
15
31 59
DIGITAL
33 3 22 61
60 28 55
60 58
52
35 48 51
COMPETITIVENESS
31 43
40
32 54
47 50 33
35
RANKING
47 37
5 2 2 3 4
4
36 34 39 29 21 25
43 38 7
42 10 11
46 24
49 24
50 31 24
17
30 18
29 34 53 18
37 33 46
34 8
32 44
55 43 5
41 57 61 27 2
47
58 55 9 44
23 45
18 56
57 9 6 19 48 21
22 62 16 56
9 49 41 46
7 26
21 30 23 20
23 62 36 10 35 50 19 53
7 54 42
26 27 19
62 28 29 36 53 17
38 8
56 40
27 28
22 30 32 49
37 12
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 25
Figure 9: Composition of sub-regions and regions
Austria Italy
Belgium Luxembourg
Cyprus Netherlands
Denmark Norway
Finland Portugal
Western Europe
France Spain
Germany Sweden
Greece Switzerland
Iceland United Kingdom
Ireland Europe,
Bulgaria Latvia Middle East &
Czech Republic Poland Africa
Estonia Romania
Eastern Europe
Croatia Slovenia
Hungary Slovak Republic
Lithuania Ukraine
Botswana Saudi Arabia
Western Asia & Israel South Africa
Africa Jordan Turkey
Qatar UAE
Ex-CIS & Kazakhstan Russia
Central Asia Mongolia
China Korea Rep.
Eastern Asia Hong Kong SAR Taiwan, China
Japan Asia &
Australia New Zealand Pacific
Southern Asia & India Philippines
The Pacific Indonesia Singapore
Malaysia Thailand
Canada USA
North America
Mexico
Argentina Colombia The Americas
South America Brazil Peru
Chile Venezuela
26 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
IMD WORLD DIGITAL
COMPETITIVENESS
RANKING 2021
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 27
T h e 2 0 2 1 I M D Wo r l d D i g i t a l
DIGITAL COMPETITIVENESS RANKING (Ranks 1 - 30)
0 10 20 30 40 50 60 70 80 90 100
28 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
Competitiveness Ranking
DIGITAL COMPETITIVENESS RANKING (Ranks 31 - 64)
0 10 20 30 40 50 60 70 80 90 100
33.004 () Botswana 63
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 29
T h e 2 0 2 1 I M D Wo r l d D i g i t a l
Competitiveness
USA Hong Kong SAR Sweden Denmark Singapore Switze
3 4 1 5 1 10 2 8 6 8 9 2 4 3 11 1 1
1 2 3 4 5 6
11 12 13 14 15 1
21 22 23 24 25 2
31 32 33 34 35 3
41 42 43 44 45 46
51 52 53 54 55 5
61 62 63 64
30 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
O v e r a l l a n d Fa c t o r
Rankings
apore Switzerland Netherlands Taiwan, China Norway UAE
3 11 1 11 3 11 7 4 16 2 7 17 6 8 18 5 12
5 6 7 8 9 10
5 16 17 18 19 20
5 26 27 28 29 30
5 36 37 38 39 40
5 46 47 48 49 50
5 56 57 58 59 60
The IMD World Digital
Competitiveness Ranking
Knowledge
Assesses the capacity of an economy Technology
to adopt and explore digital
technologies leading to transformation Future Readiness
in government practices, business
models and society in general
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 31
Methodology in a Nutshell
1. The IMD World Digital Competitiveness (WDC) ranking analyzes and ranks the extent to which countries adopt
and explore digital technologies leading to transformation in government practices, business models and society
in general.
2. As in the case of the IMD World Competitiveness ranking, we assume that digital transformation takes place
primarily at enterprise level (whether private or state-owned) but it also occurs at the government and society
levels.
3. Based on our research, the methodology of the WDC ranking defines digital competitiveness into three main
factors:
- Knowledge
- Technology
- Future readiness
4. In turn, each of these factors is divided into 3 sub-factors which highlight every facet of the areas analyzed.
Altogether, the WDC features 9 such sub-factors.
5. These 9 sub-factors comprise 52 criteria, although each sub-factor does not necessarily have the same number
of criteria (for example, it takes more criteria to assess Training and Education than to evaluate IT integration).
6. Each sub-factor, independently of the number of criteria it contains, has the same weight in the overall
consolidation of results, that is approximately 11.1% (100 ÷ 9 ~ 11.1).
7. Criteria can be hard data, which analyze digital competitiveness as it can be measured (e.g. Internet bandwidth
speed) or soft data, which analyze competitiveness as it can be perceived (e.g. Agility of companies). Hard
criteria represent a weight of 2/3 in the overall ranking whereas the survey data represent a weight of 1/3.
8. The 52 criteria include 19 new indicators which are only used in the assessment of the WDC ranking. The rest of
the indicators are shared with the IMD World Competitiveness Ranking.
9. In addition, two criteria are for background information only, which means that they are not used in calculating
the overall competitiveness ranking (i.e., Population and GDP).
10. Finally, aggregating the results of the 9 sub-factors makes the total consolidation, which leads to the overall
ranking of the WDC.
32 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
W h a t i s t h e I M D Wo r l d D i g i t a l
Competitiveness ranking?
Digital Competitiveness Factors and Sub-factors
FA C T O R S
32 Criteria 20 Criteria
52 Criteria
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 33
T h e 2 0 2 1 I M D Wo r l d D i g i t a l
Competitiveness Rankings :
S e l e c t e d B re a k d o w n s
Populations greater than 20 million
Populations greater than 20 million
0 10 20 30 40 50 60 70 80 90 100
100.000 USA 1
92.243 Taiwan, China 2
89.724 Korea Rep. 3
87.310 Canada 4
85.827 United Kingdom 5
84.431 China 6
79.334 Germany 7
78.683 Australia 8
75.656 France 9
73.291 Malaysia 10
73.014 Japan 11
68.206 Spain 12
64.349 Saudi Arabia 13
63.159 Thailand 14
61.767 Italy 15
60.943 Poland 16
60.271 Russia 17
55.126 India 18
52.837 Turkey 19
51.478 Brazil 20
50.146 Indonesia 21
50.073 Ukraine 22
48.736 Mexico 23
47.227 Peru 24
47.162 Philippines 25
45.454 Colombia 26
43.641 South Africa 27
43.639 Argentina 28
23.471 Venezuela 29
34 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
Populations less than 20 million
Populations less than 20 million
0 10 20 30 40 50 60 70 80 90 100
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 35
GDP per capita greater than $20,000
GDP per capita greater than $20,000
0 10 20 30 40 50 60 70 80 90 100
100.000 USA 1
96.576 Hong Kong SAR 2
95.189 Sweden 3
95.158 Denmark 4
95.137 Singapore 5
94.939 Switzerland 6
93.309 Netherlands 7
92.243 Taiwan, China 8
91.295 Norway 9
90.517 UAE 10
90.134 Finland 11
89.724 Korea Rep. 12
87.310 Canada 13
85.827 United Kingdom 14
80.877 Austria 15
79.584 Israel 16
79.334 Germany 17
79.156 Ireland 18
78.683 Australia 19
77.611 Iceland 20
77.358 Luxembourg 21
77.127 New Zealand 22
75.656 France 23
75.421 Estonia 24
75.255 Belgium 25
73.014 Japan 26
70.477 Qatar 27
68.206 Spain 28
65.224 Czech Republic 29
65.178 Portugal 30
64.965 Slovenia 31
61.767 Italy 32
59.369 Cyprus 33
36 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
GDP per capita less than $20,000
GDP per capita less than $20,000
0 10 20 30 40 50 60 70 80 90 100
84.431 China 1
73.291 Malaysia 2
70.336 Lithuania 3
66.066 Kazakhstan 4
64.349 Saudi Arabia 5
63.855 Latvia 6
63.159 Thailand 7
61.796 Chile 8
60.943 Poland 9
60.271 Russia 10
55.617 Greece 11
55.230 Hungary 12
55.126 India 13
54.200 Slovak Republic 14
52.837 Turkey 15
52.520 Jordan 16
51.974 Romania 17
51.478 Brazil 18
50.776 Bulgaria 19
50.146 Indonesia 20
50.073 Ukraine 21
49.751 Croatia 22
48.736 Mexico 23
47.227 Peru 24
47.162 Philippines 25
45.454 Colombia 26
43.641 South Africa 27
43.639 Argentina 28
40.693 Mongolia 29
33.004 Botswana 30
23.471 Venezuela 31
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 37
Europe - Middle East - Africa
Europe - Middle East - Africa
0 10 20 30 40 50 60 70 80 90 100
95.189 Sweden 1
95.158 Denmark 2
94.939 Switzerland 3
93.309 Netherlands 4
91.295 Norway 5
90.517 UAE 6
90.134 Finland 7
85.827 United Kingdom 8
80.877 Austria 9
79.584 Israel 10
79.334 Germany 11
79.156 Ireland 12
77.611 Iceland 13
77.358 Luxembourg 14
75.656 France 15
75.421 Estonia 16
75.255 Belgium 17
70.477 Qatar 18
70.336 Lithuania 19
68.206 Spain 20
66.066 Kazakhstan 21
65.224 Czech Republic 22
65.178 Portugal 23
64.965 Slovenia 24
64.349 Saudi Arabia 25
63.855 Latvia 26
61.767 Italy 27
60.943 Poland 28
60.271 Russia 29
59.369 Cyprus 30
55.617 Greece 31
55.230 Hungary 32
54.200 Slovak Republic 33
52.837 Turkey 34
52.520 Jordan 35
51.974 Romania 36
50.776 Bulgaria 37
50.073 Ukraine 38
49.751 Croatia 39
43.641 South Africa 40
33.004 Botswana 41
38 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
Asia - Pacific
Asia - Pacific
0 10 20 30 40 50 60 70 80 90 100
The Americas
The Americas
0 10 20 30 40 50 60 70 80 90 100
100.000 USA 1
87.310 Canada 2
61.796 Chile 3
51.478 Brazil 4
48.736 Mexico 5
47.227 Peru 6
45.454 Colombia 7
43.639 Argentina 8
23.471 Venezuela 9
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 39
Knowledge
KNOWLEDGE
Know-how necessary to discover, understand and build new technologies
0 10 20 30 40 50 60 70 80 90 100
86.929 (3) Switzerland 1
86.485 (4) Sweden 2
85.601 (1) USA 3
84.132 (2) Singapore 4
83.836 (7) Hong Kong SAR 5
82.500 (8) China 6
81.795 (5) Canada 7
81.415 (6) Denmark 8
77.181 (15) Finland 9
77.166 (11) Austria 10
77.088 (14) Netherlands 11
77.050 (9) Israel 12
76.031 (13) United Kingdom 13
75.854 (12) Germany 14
75.489 (10) Korea Rep. 15
73.914 (18) Taiwan, China 16
73.499 (16) Norway 17
73.319 (31) UAE 18
69.844 (17) Australia 19
68.044 (20) France 20
66.948 (21) Belgium 21
66.463 (19) Malaysia 22
65.790 (24) Ireland 23
65.728 (26) Russia 24
64.759 (22) Japan 25
63.812 (25) Lithuania 26
63.116 (23) Estonia 27
62.698 (28) New Zealand 28
61.208 (35) Luxembourg 29
61.095 (29) Slovenia 30
60.979 (32) Spain 31
60.410 (33) Portugal 32
59.234 (27) Iceland 33
56.562 (36) Latvia 34
56.539 (37) Czech Republic 35
55.306 (34) Kazakhstan 36
54.263 (38) Ukraine 37
52.936 (30) Poland 38
52.275 (40) Cyprus 39
50.321 (42) Italy 40
50.056 (39) India 41
48.186 (43) Thailand 42
48.109 (44) Hungary 43
47.218 (45) Qatar 44
46.719 (48) Greece 45
45.571 (51) Slovak Republic 46
45.562 (41) Croatia 47
44.937 (54) Jordan 48
44.753 (49) Chile 49
42.798 (46) Saudi Arabia 50
42.684 (57) Brazil 51
41.865 (53) Romania 52
41.857 (47) Bulgaria 53
41.584 (52) Mexico 54
39.376 (50) Argentina 55
37.352 (59) Colombia 56
37.222 (56) Turkey 57
36.916 (58) Mongolia 58
36.889 (55) Peru 59
36.578 (63) Indonesia 60
36.108 (61) Venezuela 61
35.488 (60) South Africa 62
35.158 (62) Philippines 63
32.578 () Botswana 64
40 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
Technology
TECHNOLOGY
Overall context that enables the development of digital technologies
0 10 20 30 40 50 60 70 80 90 100
92.656 (2) Hong Kong SAR 1
88.713 (5) Taiwan, China 2
88.143 (1) Singapore 3
87.494 (7) USA 4
87.445 (4) UAE 5
86.421 (3) Norway 6
86.158 (8) Netherlands 7
84.570 (6) Sweden 8
84.218 (9) Denmark 9
80.409 (21) Iceland 10
80.237 (11) Switzerland 11
79.729 (10) Finland 12
77.957 (12) Korea Rep. 13
76.930 (17) Luxembourg 14
75.181 (13) Canada 15
74.482 (15) France 16
72.122 (16) United Kingdom 17
71.547 (14) Australia 18
69.771 (25) Qatar 19
69.231 (27) China 20
69.034 (18) New Zealand 21
68.420 (22) Thailand 22
67.166 (19) Belgium 23
66.408 (24) Saudi Arabia 24
66.176 (23) Estonia 25
66.006 (20) Malaysia 26
65.255 (32) Israel 27
64.447 (30) Ireland 28
63.607 (29) Lithuania 29
63.182 (26) Japan 30
62.359 (31) Germany 31
62.161 (28) Austria 32
61.480 (33) Spain 33
61.234 (34) Latvia 34
59.475 (40) Chile 35
59.279 (39) Hungary 36
58.187 (36) Czech Republic 37
55.687 (38) Portugal 38
55.011 (35) Slovenia 39
53.777 (41) Kazakhstan 40
50.636 (37) Poland 41
49.636 (46) Italy 42
47.620 (44) Jordan 43
46.909 (50) India 44
46.811 (51) Slovak Republic 45
46.386 (43) Greece 46
45.581 (48) Romania 47
45.537 (47) Russia 48
45.290 (54) Indonesia 49
44.884 (49) Croatia 50
44.382 (45) Bulgaria 51
43.340 (42) Turkey 52
42.321 (52) Cyprus 53
41.738 (53) Philippines 54
39.428 (57) Brazil 55
38.041 (58) Peru 56
36.361 (56) Mexico 57
35.391 (59) Ukraine 58
34.929 (55) South Africa 59
31.843 (61) Colombia 60
26.892 (60) Mongolia 61
23.865 (62) Argentina 62
23.346 () Botswana 63
(63)
- Venezuela 64
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 41
Future Readiness
FUTURE READINESS
Level of country preparedness to exploit digital transformation
0 10 20 30 40 50 60 70 80 90 100
100.000 (2) USA 1
92.936 (1) Denmark 2
90.746 (5) Switzerland 3
89.777 (4) Netherlands 4
88.821 (3) Korea Rep. 5
87.605 (7) Sweden 6
87.197 (8) Taiwan, China 7
87.059 (6) Norway 8
86.587 (9) Finland 9
86.332 (10) Hong Kong SAR 10
86.232 (12) Singapore 11
83.883 (11) UAE 12
82.423 (13) United Kingdom 13
80.326 (14) Ireland 14
78.050 (15) Canada 15
76.399 (16) Austria 16
74.656 (18) China 17
72.882 (19) Germany 18
72.745 (21) New Zealand 19
70.066 (20) Estonia 20
69.543 (23) Israel 21
67.754 (17) Australia 22
67.536 (24) Qatar 23
67.031 (27) Luxembourg 24
66.284 (22) Iceland 25
64.747 (25) Belgium 26
64.195 (26) Japan 27
62.211 (33) Kazakhstan 28
60.498 (32) Malaysia 29
58.438 (38) Italy 30
57.537 (31) France 31
56.935 (28) Saudi Arabia 32
56.684 (30) Lithuania 33
56.606 (29) Cyprus 34
55.253 (40) Spain 35
54.255 (39) Chile 36
54.042 (36) Czech Republic 37
52.533 (41) Portugal 38
52.352 (35) Poland 39
51.884 (37) Slovenia 40
51.043 (34) Turkey 41
46.862 (42) Latvia 42
46.841 (46) Greece 43
45.965 (45) Thailand 44
45.418 (43) Brazil 45
43.311 (51) Slovak Republic 46
42.643 (53) Russia 47
41.667 (48) Indonesia 48
41.571 (49) Romania 49
41.508 (56) India 50
41.358 (52) Mexico 51
40.770 (47) Argentina 52
40.261 (50) Colombia 53
39.844 (55) Peru 54
39.183 (44) Bulgaria 55
38.098 (58) Jordan 56
37.685 (54) Philippines 57
33.661 (61) Ukraine 58
33.600 (57) South Africa 59
31.903 (62) Croatia 60
31.396 (60) Hungary 61
31.366 (59) Mongolia 62
16.182 () Botswana 63
7.399 (63) Venezuela 64
42 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 43
Factor Rankings - 5 years overview
OVERALL Knowledge
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
Argentina 57 55 59 59 61 56 58 58 50 55
Australia 15 13 14 15 20 18 15 15 17 19
Austria 16 15 20 17 16 12 13 10 11 10
Belgium 22 23 25 25 26 22 25 23 21 21
Botswana - - - - 63 - - - - 64
Brazil 55 57 57 51 51 55 62 59 57 51
Bulgaria 45 43 45 45 52 41 41 46 47 53
Canada 9 8 11 12 13 3 3 5 5 7
Chile 40 37 42 41 39 52 47 50 49 49
China 31 30 22 16 15 23 30 18 8 6
Colombia 58 59 58 61 59 57 57 57 59 56
Croatia 48 44 51 52 55 50 43 42 41 47
Cyprus 53 54 54 40 43 46 55 55 40 39
Czech Republic 32 33 37 35 33 36 38 37 37 35
Denmark 5 4 4 3 4 8 8 6 6 8
Estonia 26 25 29 21 25 28 29 30 23 27
Finland 4 7 7 10 11 9 9 9 15 9
France 25 26 24 24 24 19 20 20 20 20
Germany 17 18 17 18 18 13 14 12 12 14
Greece 50 53 53 46 44 51 51 53 48 45
Hong Kong SAR 7 11 8 5 2 6 5 7 7 5
Hungary 44 46 43 47 45 48 48 44 44 43
Iceland 23 21 27 23 21 30 28 29 27 33
India 51 48 44 48 46 37 46 38 39 41
Indonesia 59 62 56 56 53 58 61 56 63 60
Ireland 21 20 19 20 19 25 22 24 24 23
Israel 13 12 16 19 17 7 2 8 9 12
Italy 39 41 41 42 40 42 42 41 42 40
Japan 27 22 23 27 28 29 18 25 22 25
Jordan 56 45 50 53 49 61 56 49 54 48
Kazakhstan 38 38 35 36 32 40 35 32 34 36
Korea Rep. 19 14 10 8 12 14 11 11 10 15
Latvia 35 35 36 38 37 34 34 36 36 34
Lithuania 29 29 30 29 30 21 23 26 25 26
Luxembourg 20 24 21 28 22 27 32 34 35 29
Malaysia 24 27 26 26 27 17 17 19 19 22
Mexico 49 51 49 54 56 54 54 52 52 54
Mongolia 61 61 62 62 62 59 53 62 58 58
Netherlands 6 9 6 7 7 11 12 13 14 11
New Zealand 14 19 18 22 23 20 21 21 28 28
Norway 10 6 9 9 9 15 16 16 16 17
Peru 62 60 61 55 57 62 60 61 55 59
Philippines 46 56 55 57 58 53 50 51 62 63
Poland 37 36 33 32 41 32 33 33 30 38
Portugal 33 32 34 37 34 31 27 31 33 32
Qatar 28 28 31 30 29 35 37 45 45 44
Romania 54 47 46 49 50 47 45 47 53 52
Russia 42 40 38 43 42 24 24 22 26 24
Saudi Arabia 36 42 39 34 36 39 40 39 46 50
Singapore 1 2 2 2 5 1 1 3 2 4
Slovak Republic 43 50 47 50 47 43 49 48 51 46
Slovenia 34 34 32 31 35 26 26 27 29 30
South Africa 47 49 48 60 60 49 52 54 60 62
Spain 30 31 28 33 31 33 31 28 32 31
Sweden 2 3 3 4 3 2 7 4 4 2
Switzerland 8 5 5 6 6 4 6 2 3 1
Taiwan, China 12 16 13 11 8 16 19 17 18 16
Thailand 41 39 40 39 38 44 44 43 43 42
Turkey 52 52 52 44 48 60 59 60 56 57
UAE 18 17 12 14 10 38 36 35 31 18
Ukraine 60 58 60 58 54 45 39 40 38 37
United Kingdom 11 10 15 13 14 10 10 14 13 13
USA 3 1 1 1 1 5 4 1 1 3
Venezuela 63 63 63 63 64 63 63 63 61 61
44 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
Technology Future readiness
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
58 54 56 62 62 49 45 56 47 52 Argentina
15 14 14 14 18 14 11 14 17 22 Australia
28 26 32 28 32 15 14 23 16 16 Austria
24 24 21 19 23 22 23 25 25 26 Belgium
- - - - 63 - - - - 63 Botswana
55 55 57 57 55 44 47 43 43 45 Brazil
42 42 42 45 51 57 55 48 44 55 Bulgaria
13 12 13 13 15 8 9 18 15 15 Canada
34 35 41 40 35 33 31 37 39 36 Chile
36 34 26 27 20 34 28 21 18 17 China
60 60 60 61 60 53 56 55 50 53 Colombia
47 49 50 49 50 56 54 60 62 60 Croatia
54 56 59 52 53 54 44 40 29 34 Cyprus
26 31 34 36 37 37 34 39 36 37 Czech Republic
10 10 11 9 9 1 1 2 1 2 Denmark
19 20 22 23 25 26 26 30 20 20 Estonia
4 4 8 10 12 4 8 7 9 9 Finland
22 19 16 15 16 28 27 29 31 31 France
21 21 31 31 31 18 20 16 19 18 Germany
52 51 54 43 46 47 46 53 46 43 Greece
3 6 4 2 1 17 24 15 10 10 Hong Kong SAR
38 40 36 39 36 55 58 57 60 61 Hungary
20 18 20 21 10 21 19 26 22 25 Iceland
59 53 49 50 44 51 48 46 56 50 India
56 59 47 54 49 62 62 58 48 48 Indonesia
25 29 28 30 28 10 13 5 14 14 Ireland
27 25 30 32 27 11 7 19 23 21 Israel
45 41 46 46 42 30 36 31 38 30 Italy
23 23 24 26 30 25 25 24 26 27 Japan
50 48 53 44 43 48 41 52 58 56 Jordan
35 39 39 41 40 38 40 35 33 28 Kazakhstan
17 17 17 12 13 24 17 4 3 5 Korea Rep.
32 32 23 34 34 41 39 45 42 42 Latvia
29 30 25 29 29 31 33 32 30 33 Lithuania
12 15 12 17 14 23 21 17 27 24 Luxembourg
18 22 19 20 26 27 29 28 32 29 Malaysia
48 46 52 56 57 50 50 49 52 51 Mexico
61 62 62 60 61 60 59 61 59 62 Mongolia
9 8 6 8 7 3 4 3 4 4 Netherlands
11 16 15 18 21 20 18 20 21 19 New Zealand
2 2 3 3 6 12 6 8 6 8 Norway
57 57 58 58 56 58 60 59 55 54 Peru
51 58 55 53 54 43 52 54 54 57 Philippines
39 37 37 37 41 39 37 33 35 39 Poland
37 36 38 38 38 35 32 34 41 38 Portugal
31 27 33 25 19 19 16 22 24 23 Qatar
46 44 45 48 47 59 57 51 49 49 Romania
44 43 43 47 48 52 51 42 53 47 Russia
41 50 40 24 24 32 38 38 28 32 Saudi Arabia
1 1 1 1 3 6 15 11 12 11 Singapore
43 47 44 51 45 46 53 47 51 46 Slovak Republic
40 38 35 35 39 36 35 36 37 40 Slovenia
53 52 51 55 59 42 43 44 57 59 South Africa
33 33 29 33 33 29 30 27 40 35 Spain
5 5 7 6 8 5 5 6 7 6 Sweden
8 9 10 11 11 13 10 10 5 3 Switzerland
7 11 9 5 2 16 22 12 8 7 Taiwan, China
30 28 27 22 22 45 49 50 45 44 Thailand
49 45 48 42 52 40 42 41 34 41 Turkey
14 7 2 4 5 7 12 9 11 12 UAE
62 61 61 59 58 61 61 62 61 58 Ukraine
16 13 18 16 17 9 3 13 13 13 United Kingdom
6 3 5 7 4 2 2 1 2 1 USA
63 63 63 63 64 63 63 63 63 64 Venezuela
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 45
Sub-factor Rankings
Technological framework
Scientific concentration
Regulatory framework
Training & education
Adaptive attitudes
Business agility
IT integration
Capital
Talent
Argentina 62 46 48 57 63 56 50 43 59 Argentina
Australia 8 37 18 17 17 27 14 55 21 Australia
Austria 15 5 15 26 32 38 21 18 11 Austria
Belgium 20 31 20 18 20 37 22 38 26 Belgium
Botswana 53 48 63 63 56 64 63 46 63 Botswana
Brazil 63 58 21 51 59 51 40 42 49 Brazil
Bulgaria 54 53 46 55 53 42 45 61 53 Bulgaria
Canada 9 10 5 13 9 29 17 20 14 Canada
Chile 36 51 57 33 38 36 24 54 39 Chile
China 12 35 1 15 27 28 19 3 32 China
Colombia 57 50 58 61 49 59 58 47 46 Colombia
Croatia 61 42 34 56 50 41 39 64 58 Croatia
Cyprus 56 29 29 47 54 52 27 50 33 Cyprus
Czech Republic 28 45 30 44 29 32 35 32 36 Czech Republic
Denmark 5 4 17 4 13 6 4 7 1 Denmark
Estonia 29 8 45 28 33 20 20 25 25 Estonia
Finland 10 19 10 11 10 14 7 21 2 Finland
France 23 27 12 10 21 17 48 33 22 France
Germany 21 17 6 25 23 43 23 15 20 Germany
Greece 42 55 35 43 52 50 43 51 41 Greece
Hong Kong SAR 6 1 14 6 7 1 3 9 17 Hong Kong SAR
Hungary 43 47 42 36 45 21 62 62 42 Hungary
Iceland 35 22 39 14 26 3 31 16 27 Iceland
India 38 43 47 52 4 62 55 36 51 India
Indonesia 48 64 44 50 25 55 57 26 60 Indonesia
Ireland 18 32 26 19 35 34 12 14 19 Ireland
Israel 27 3 9 31 28 26 25 31 13 Israel
Italy 40 60 25 42 48 44 36 19 38 Italy
Japan 47 21 13 48 37 8 18 53 23 Japan
Jordan 34 33 62 38 41 53 61 28 54 Jordan
Kazakhstan 45 14 54 22 51 47 32 6 44 Kazakhstan
Korea Rep. 26 16 3 23 16 7 2 5 16 Korea Rep.
Latvia 24 30 51 34 46 18 51 48 37 Latvia
Lithuania 25 15 37 32 30 30 47 24 34 Lithuania
Luxembourg 33 20 38 8 8 25 38 22 12 Luxembourg
Malaysia 30 9 32 35 31 15 29 27 31 Malaysia
Mexico 51 57 50 54 57 54 52 41 52 Mexico
Mongolia 60 39 61 58 62 60 37 63 62 Mongolia
Netherlands 4 28 16 7 3 10 6 8 6 Netherlands
New Zealand 14 36 33 24 22 23 16 30 18 New Zealand
Norway 16 11 22 1 6 12 8 11 8 Norway
Peru 59 41 60 49 43 58 54 39 56 Peru
Philippines 55 61 56 62 40 49 60 37 57 Philippines
Poland 41 44 28 53 47 31 28 44 45 Poland
Portugal 22 38 27 21 44 46 30 58 30 Portugal
Qatar 19 54 59 27 24 16 26 17 28 Qatar
Romania 50 59 43 40 61 40 42 57 50 Romania
Russia 44 6 24 39 58 45 44 56 48 Russia
Saudi Arabia 32 34 64 30 15 35 46 35 24 Saudi Arabia
Singapore 2 13 11 5 14 2 11 12 7 Singapore
Slovak Republic 52 49 40 60 42 39 49 60 40 Slovak Republic
Slovenia 37 23 31 45 39 33 41 40 35 Slovenia
South Africa 58 62 53 59 36 61 59 59 55 South Africa
Spain 31 40 23 37 34 24 33 49 29 Spain
Sweden 7 2 4 3 5 13 5 13 5 Sweden
Switzerland 3 7 8 9 12 11 10 4 4 Switzerland
Taiwan, China 17 12 19 16 2 4 13 2 15 Taiwan, China
Thailand 39 56 36 29 19 22 53 34 43 Thailand
Turkey 49 63 41 41 60 48 34 29 47 Turkey
UAE 1 25 52 2 11 5 15 10 10 UAE
Ukraine 46 18 55 46 55 57 56 45 61 Ukraine
United Kingdom 11 26 7 20 18 19 9 23 9 United Kingdom
USA 13 24 2 12 1 9 1 1 3 USA
Venezuela 64 52 49 64 64 63 64 52 64 Venezuela
46 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
DIGITAL
COMPETITIVENESS
COUNTRY PROFILES
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 47
DIGITAL TRENDS - OVERALL
ARGENTINA
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 55 2 62 46 48
11 4 4 2 2
61 62 57 63 56
52 50 43 59
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 57 55 59 59 61
Knowledge 56 58 58 50 55
Technology 58 54 56 62 62
Future readiness 49 45 56 47 52
Digital 55
Competitiveness 57
56 59 59
58 61
N.B. This graph provides only a 62
comparison of the country’s 61
performance in the two rankings. 63
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
6 5
7 7 8 24 22 26 26 28
48 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 49
DIGITAL TRENDS - OVERALL
AUSTRALIA
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 219 2 8 37 18
11 4 4 2 2
20 18 17 17 27
22 14 55 21
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 15 13 14 15 20
Knowledge 18 15 15 17 19
Technology 15 14 14 14 18
Future readiness 14 11 14 17 22
Digital
Competitiveness 13
15 14 15
19 20
N.B. This graph provides only a 21 18 18
comparison of the country’s
performance in the two rankings. 22
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
3 4
5 5 5 6 5 5 6
8
50 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 51
DIGITAL TRENDS - OVERALL
AUSTRIA
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 210 2 15 5 15
11 4 4 2 2
16 32 26 32 38
16 21 18 11
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 16 15 20 17 16
Knowledge 12 13 10 11 10
Technology 28 26 32 28 32
Future readiness 15 14 23 16 16
Digital
16
Competitiveness 15 19
16 17 16
20
18 19
N.B. This graph provides only a 25
comparison of the country’s
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
9 9 9 9 11 10 10 10
12 13
52 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 53
DIGITAL TRENDS - OVERALL
BELGIUM
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 21 2 20 31 20
11 4 4 2 2
26 23 18 20 37
26 22 38 26
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 22 23 25 25 26
Knowledge 22 25 23 21 21
Technology 24 24 21 19 23
Future readiness 22 23 25 25 26
Digital
Competitiveness
24
22 23
N.B. This graph provides only a 25 25 26
comparison of the country’s 23
performance in the two rankings. 26 27
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
15 15 15
16
14 14 15 16 17
17
54 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 55
DIGITAL TRENDS - OVERALL
BOTSWANA
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 642 2 53 48 63
11 4 4 2 2
63 63 63 56 64
63 63 46 63
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 63
Knowledge 64
Technology 63
Future readiness 63
Digital 61
Competitiveness
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
41
35
56 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 57
DIGITAL TRENDS - OVERALL
BRAZIL
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 251 2 63 58 21
11 4 4 2 2
51 55 51 59 51
45 40 42 49
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 55 57 57 51 51
Knowledge 55 62 59 57 51
Technology 55 55 57 57 55
Future readiness 44 47 43 43 45
Digital 51 51
Competitiveness
55
56
57 57 57
N.B. This graph provides only a
60
comparison of the country’s 61 59
performance in the two rankings.
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
5 5 4 4 20 20
6
23 24 24
58 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 59
DIGITAL TRENDS - OVERALL
BULGARIA
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 53 2 54 53 46
11 4 4 2 2
52 51 55 53 42
55 45 61 53
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 45 43 45 45 52
Knowledge 41 41 46 47 53
Technology 42 42 42 45 51
Future readiness 57 55 48 44 55
Digital
Competitiveness
45 43 45 45
N.B. This graph provides only a
comparison of the country’s
52
49 48 48 48
performance in the two rankings. 53
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
30 31 28 26 27 27
32 32 37 32
60 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 61
DIGITAL TRENDS - OVERALL
CANADA
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 7 2 9 10 5
11 4 4 2 2
13 15 13 9 29
15 17 20 14
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 9 8 11 12 13
Knowledge 3 3 5 5 7
Technology 13 12 13 13 15
Future readiness 8 9 18 15 15
Digital
Competitiveness 8 8
9
11
12 10 12
N.B. This graph provides only a 13
comparison of the country’s
performance in the two rankings.
13 14
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
2 2
3
2 2 2 2 2 4 4
62 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 63
DIGITAL TRENDS - OVERALL
CHILE
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 49 2 36 51 57
11 4 4 2 2
39 35 33 38 36
36 24 54 39
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 40 37 42 41 39
Knowledge 52 47 50 49 49
Technology 34 35 41 40 35
Future readiness 33 31 37 39 36
Digital
Competitiveness 35 35 38
40 37 39
N.B. This graph provides only a 42 41
comparison of the country’s
performance in the two rankings. 44
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
24
25 25 25
3 3 3 3 3 26
64 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 65
DIGITAL TRENDS - OVERALL
CHINA
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 6 2 12 35 1
11 4 4 2 2
15 20 15 27 28
17 19 3 32
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 31 30 22 16 15
Knowledge 23 30 18 8 6
Technology 36 34 26 27 20
Future readiness 34 28 21 18 17
Digital
13 14 15
Competitiveness 18 16
22 16
20
N.B. This graph provides only a 30
comparison of the country’s 31
performance in the two rankings.
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
5 8 7 6
7 6 11
9 9 12
66 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 67
DIGITAL TRENDS - OVERALL
COLOMBIA
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 256 2 57 50 58
11 4 4 2 2
59 60 61 49 59
53 58 47 46
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 58 59 58 61 59
Knowledge 57 57 57 59 56
Technology 60 60 60 61 60
Future readiness 53 56 55 50 53
Digital
52
Competitiveness 54 54
58 56
58 58
N.B. This graph provides only a 59 59
comparison of the country’s 61
performance in the two rankings.
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
25 26 25 26
7 7 6 7
8 28
68 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 69
DIGITAL TRENDS - OVERALL
CROATIA
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 47 2 61 42 34
11 4 4 2 2
55 50 56 50 41
60 39 64 58
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 48 44 51 52 55
Knowledge 50 43 42 41 47
Technology 47 49 50 49 50
Future readiness 56 54 60 62 60
Digital
Competitiveness
48 44
51 52 55
N.B. This graph provides only a
comparison of the country’s
61
performance in the two rankings. 59 60 60 59
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
34 31 36 37 39 29 27 31 32 33
70 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 71
DIGITAL TRENDS - OVERALL
CYPRUS
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 239 2 56 29 29
11 4 4 2 2
43 53 47 54 52
34 27 50 33
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 53 54 54 40 43
Knowledge 46 55 55 40 39
Technology 54 56 59 52 53
Future readiness 54 44 40 29 34
Digital
Competitiveness 30 33
37 40
41 41 43
N.B. This graph provides only a
comparison of the country’s 53 54 54
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
28 30
37 39 39 25 26
31 33 33
72 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 73
DIGITAL TRENDS - OVERALL
CZECH REPUBLIC
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 35 2 28 45 30
11 4 4 2 2
33 37 44 29 32
37 35 32 36
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 32 33 37 35 33
Knowledge 36 38 37 37 35
Technology 26 31 34 36 37
Future readiness 37 34 39 36 37
Digital
Competitiveness 28 29
33 33
N.B. This graph provides only a 32 33 33
comparison of the country’s 37 35
performance in the two rankings. 34
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
20 21 21 21
21 22 24 22
26 24
74 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 75
DIGITAL TRENDS - OVERALL
DENMARK
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 8 2 5 4 17
11 4 4 2 2
4 9 4 13 6
2 4 7 1
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 5 4 4 3 4
Knowledge 8 8 6 6 8
Technology 10 10 11 9 9
Future readiness 1 1 2 1 2
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
1 2
2 2 2 3 3 3
3 4
76 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 77
DIGITAL TRENDS - OVERALL
ESTONIA
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 27 2 29 8 45
11 4 4 2 2
25 25 28 33 20
20 20 25 25
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 26 25 29 21 25
Knowledge 28 29 30 23 27
Technology 19 20 22 23 25
Future readiness 26 26 30 20 20
Digital
Competitiveness 21
26 25 25
29 28
N.B. This graph provides only a 26
comparison of the country’s 30 31
performance in the two rankings. 35
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
13 13
17 16 18 16 17 17 17 16
78 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 79
DIGITAL TRENDS - OVERALL
FINLAND
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 9 2 10 19 10
11 4 4 2 2
11 12 11 10 14
9 7 21 2
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 4 7 7 10 11
Knowledge 9 9 9 15 9
Technology 4 4 8 10 12
Future readiness 4 8 7 9 9
4
Digital 7 7
Competitiveness 10 11
15 16 15
N.B. This graph provides only a 13
comparison of the country’s
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
2 3
5 5 6 6 6
7 8 9
80 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 81
DIGITAL TRENDS - OVERALL
FRANCE
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 220 2 23 27 12
11 4 4 2 2
24 16 10 21 17
31 48 33 22
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 25 26 24 24 24
Knowledge 19 20 20 20 20
Technology 22 19 16 15 16
Future readiness 28 27 29 31 31
Digital
Competitiveness
25 26 24 24 24
N.B. This graph provides only a
comparison of the country’s 31 31 32
performance in the two rankings.
28 29
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS > 20 MILLION (29 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
9 9 9 9
16 14 15 15 10
17
82 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 83
DIGITAL TRENDS - OVERALL
GERMANY
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 214 2 21 17 6
11 4 4 2 2
18 31 25 23 43
18 23 15 20
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 17 18 17 18 18
Knowledge 13 14 12 12 14
Technology 21 21 31 31 31
Future readiness 18 20 16 19 18
Digital
Competitiveness
15 15
13 17
N.B. This graph provides only a 17 18 17 18 18
comparison of the country’s
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS > 20 MILLION (29 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
10 10 10
11 11 6 7 7 7
8
84 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 85
DIGITAL TRENDS - OVERALL
GREECE
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 45 2 42 55 35
11 4 4 2 2
44 46 43 52 50
43 43 51 41
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 50 53 53 46 44
Knowledge 51 51 53 48 45
Technology 52 51 54 43 46
Future readiness 47 46 53 46 43
Digital
Competitiveness
46 44
50 53 53
N.B. This graph provides only a
49 46
comparison of the country’s
performance in the two rankings. 57 57 58
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
28 27
31 30 32 32
35 38 38 33
86 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 87
DIGITAL TRENDS - OVERALL
2 1 6 7 1
10 3 9 17
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 7 11 8 5 2
Knowledge 6 5 7 7 5
Technology 3 6 4 2 1
Future readiness 17 24 15 10 10
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
1
1 4
2 2 2 2 6 7
8
88 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 89
DIGITAL TRENDS - OVERALL
HUNGARY
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 43 2 43 47 42
11 4 4 2 2
45 36 36 45 21
61 62 62 42
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 44 46 43 47 45
Knowledge 48 48 44 44 43
Technology 38 40 36 39 36
Future readiness 55 58 57 60 61
Digital
Competitiveness 42
44 46 43 45
N.B. This graph provides only a 47
comparison of the country’s 47 47
performance in the two rankings. 52
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
26
31 30 27
33 32 28
34 29 29
90 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 91
DIGITAL TRENDS - OVERALL
ICELAND
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 33 2 35 22 39
11 4 4 2 2
21 10 14 26 3
25 31 16 27
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 23 21 27 23 21
Knowledge 30 28 29 27 33
Technology 20 18 20 21 10
Future readiness 21 19 26 22 25
Digital
Competitiveness 20 21
21 20 21
N.B. This graph provides only a
23 23
comparison of the country’s 27
performance in the two rankings.
24
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
15 13 14 13 14 15 13
16 16 16
92 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 93
DIGITAL TRENDS - OVERALL
INDIA
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 241 2 38 43 47
11 4 4 2 2
46 44 52 4 62
50 55 36 51
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 51 48 44 48 46
Knowledge 37 46 38 39 41
Technology 59 53 49 50 44
Future readiness 51 48 46 56 50
43
Digital 43 43
44 44
Competitiveness 45
46
48 48
N.B. This graph provides only a
comparison of the country’s 51
performance in the two rankings.
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
11 11 11 11 18 18 18
19
12
21
94 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 95
DIGITAL TRENDS - OVERALL
INDONESIA
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 260 2 48 64 44
11 4 4 2 2
53 49 50 25 55
48 57 26 60
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 59 62 56 56 53
Knowledge 58 61 56 63 60
Technology 56 59 47 54 49
Future readiness 62 62 58 48 48
Digital
Competitiveness 32
40 37
42 43
56 56 53
N.B. This graph provides only a 59 62
comparison of the country’s
performance in the two rankings.
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
12 12
13 13
14 23 23 21
26 28
96 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 97
DIGITAL TRENDS - OVERALL
IRELAND
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 23 2 18 32 26
11 4 4 2 2
19 28 19 35 34
14 12 14 19
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 21 20 19 20 19
Knowledge 25 22 24 24 23
Technology 25 29 28 30 28
Future readiness 10 13 5 14 14
6 7
Digital
Competitiveness 12 12 13
20 19 20 19
N.B. This graph provides only a 21
comparison of the country’s
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
11 12 12 12
12 12 12 13
13 14
98 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 99
DIGITAL TRENDS - OVERALL
ISRAEL
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 212 2 27 3 9
11 4 4 2 2
17 27 31 28 26
21 25 31 13
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 13 12 16 19 17
Knowledge 7 2 8 9 12
Technology 27 25 30 32 27
Future readiness 11 7 19 23 21
Digital
13 12
Competitiveness 16 17
19
22 21
N.B. This graph provides only a 24
comparison of the country’s
26 27
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
8 8 9 10 9 9 10
11 11 11
100 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 101
DIGITAL TRENDS - OVERALL
ITALY
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 240 2 40 60 25
11 4 4 2 2
40 42 42 48 44
30 36 19 38
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 39 41 41 42 40
Knowledge 42 42 41 42 40
Technology 45 41 46 46 42
Future readiness 30 36 31 38 30
Digital 39
Competitiveness 40
41 41
42 41
N.B. This graph provides only a
44 42 44 44
comparison of the country’s
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS > 20 MILLION (29 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
27 15 15
28 28 16 16
29 29 17
102 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 103
DIGITAL TRENDS - OVERALL
JAPAN
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 25 2 47 21 13
11 4 4 2 2
28 30 48 37 8
27 18 53 23
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 27 22 23 27 28
Knowledge 29 18 25 22 25
Technology 23 23 24 26 30
Future readiness 25 25 24 26 27
Digital
Competitiveness 26
22 23
27 27 28
25 30
N.B. This graph provides only a 34
comparison of the country’s 31
performance in the two rankings.
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
10 8 9
8 7 8 11 11
9 9
104 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 105
DIGITAL TRENDS - OVERALL
JORDAN
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 248 2 34 33 62
11 4 4 2 2
49 43 38 41 53
56 61 28 54
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 56 45 50 53 49
Knowledge 61 56 49 54 48
Technology 50 48 53 44 43
Future readiness 48 41 52 58 56
Digital
Competitiveness
45 49
50 53
N.B. This graph provides only a 56
comparison of the country’s 52
performance in the two rankings. 57 58
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
28
32 35 38 35 30 30
39
33 33
106 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 107
DIGITAL TRENDS - OVERALL
KAZAKHSTAN
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 36 2 45 14 54
11 4 4 2 2
32 40 22 51 47
28 32 6 44
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 38 38 35 36 32
Knowledge 40 35 32 34 36
Technology 35 39 39 41 40
Future readiness 38 40 35 33 28
Digital
Competitiveness 32 34
32
35 36
38 38
N.B. This graph provides only a
comparison of the country’s
35
performance in the two rankings. 42
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
24 21 24 22 22 20
27 26 25 25
108 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 109
DIGITAL TRENDS - OVERALL
KOREA REP.
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 215 2 26 16 3
11 4 4 2 2
12 13 23 16 7
5 2 5 16
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 19 14 10 8 12
Knowledge 14 11 11 10 15
Technology 17 17 17 12 13
Future readiness 24 17 4 3 5
10 8
Digital 12
14
Competitiveness
19
23 23
N.B. This graph provides only a 29 27 28
comparison of the country’s
performance in the two rankings.
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
3 3 2 2 3
4 4 5
6 7
110 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 111
DIGITAL TRENDS - OVERALL
LATVIA
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 234 2 24 30 51
11 4 4 2 2
37 34 34 46 18
42 51 48 37
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 35 35 36 38 37
Knowledge 34 34 36 36 34
Technology 32 32 23 34 34
Future readiness 41 39 45 42 42
Digital 35 35
36
Competitiveness 37
38
N.B. This graph provides only a 40 40 40 38
comparison of the country’s 41
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
24 24 23 23 23
25
26 24 24
27
112 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 113
DIGITAL TRENDS - OVERALL
LITHUANIA
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 226 2 25 15 37
11 4 4 2 2
30 29 32 30 30
33 47 24 34
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 29 29 30 29 30
Knowledge 21 23 26 25 26
Technology 29 30 25 29 29
Future readiness 31 33 32 30 33
29
Digital 29 29 29
Competitiveness
30 30
31
32
N.B. This graph provides only a 33
comparison of the country’s
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
18 18 18
19 19 19 19 19 19 19
114 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 115
DIGITAL TRENDS - OVERALL
LUXEMBOURG
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 29 2 33 20 38
11 4 4 2 2
22 14 8 8 25
24 38 22 12
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 20 24 21 28 22
Knowledge 27 32 34 35 29
Technology 12 15 12 17 14
Future readiness 23 21 17 27 24
Digital 8
11 12 12
Competitiveness 15
20 21 22
N.B. This graph provides only a 24
comparison of the country’s 28
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
12 13 14 13 14 14
15 17 16 17
116 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 117
DIGITAL TRENDS - OVERALL
MALAYSIA
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 222 2 30 9 32
11 4 4 2 2
27 26 35 31 15
29 29 27 31
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 24 27 26 26 27
Knowledge 17 17 19 19 22
Technology 18 22 19 20 26
Future readiness 27 29 28 32 29
Digital
Competitiveness
22
25
22
N.B. This graph provides only a 24
comparison of the country’s 27 26 26 27
performance in the two rankings. 27
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
8 10 10 10
7 8 8 8 11
9
118 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 119
DIGITAL TRENDS - OVERALL
MEXICO
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 54 2 51 57 50
11 4 4 2 2
56 57 54 57 54
51 52 41 52
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 49 51 49 54 56
Knowledge 54 54 52 52 54
Technology 48 46 52 56 57
Future readiness 50 50 49 52 51
48
Digital 49 49
Competitiveness 51 53
50 55
54
N.B. This graph provides only a 56
comparison of the country’s
performance in the two rankings.
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
20 20 20
21
4 4 4
5 5 23
120 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 121
DIGITAL TRENDS - OVERALL
MONGOLIA
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 258 2 60 39 61
11 4 4 2 2
62 61 58 62 60
62 37 63 62
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 61 61 62 62 62
Knowledge 59 53 62 58 58
Technology 61 62 62 60 61
Future readiness 60 59 61 59 62
Digital 60
Competitiveness
61 61 61
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
13
14 14 14 14
34 34 34 34 34
122 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 123
DIGITAL TRENDS - OVERALL
NETHERLANDS
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 11 2 4 28 16
11 4 4 2 2
7 7 7 3 10
4 6 8 6
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 6 9 6 7 7
Knowledge 11 12 13 14 11
Technology 9 8 6 8 7
Future readiness 3 4 3 4 4
Digital 5
4 4 4
Competitiveness
6 6
7 7
N.B. This graph provides only a
comparison of the country’s 9
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
4 4 4 4 5 5
6 7 6 6
124 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 125
DIGITAL TRENDS - OVERALL
NEW ZEALAND
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 28 2 14 36 33
11 4 4 2 2
23 21 24 22 23
19 16 30 18
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 14 19 18 22 23
Knowledge 20 21 21 28 28
Technology 11 16 15 18 21
Future readiness 20 18 20 21 19
Digital
Competitiveness
14
20
19 18
N.B. This graph provides only a 16
comparison of the country’s 22 23
performance in the two rankings. 23 21
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
4 10
6 6 12 11
7 7 14 15
126 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 127
DIGITAL TRENDS - OVERALL
NORWAY
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 17 2 16 11 22
11 4 4 2 2
9 6 1 6 12
8 8 11 8
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 10 6 9 9 9
Knowledge 15 16 16 16 17
Technology 2 2 3 3 6
Future readiness 12 6 8 6 8
Digital
Competitiveness 6 6
7
8
9 9 9
N.B. This graph provides only a 10
comparison of the country’s 11
performance in the two rankings. 11
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
4 5 5 5
6 6 7 7
8 8
128 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 129
DIGITAL TRENDS - OVERALL
PERU
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 259 2 59 41 60
11 4 4 2 2
57 56 49 43 58
54 54 39 56
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 62 60 61 55 57
Knowledge 62 60 61 55 59
Technology 57 57 58 58 56
Future readiness 58 60 59 55 54
Digital 52
Competitiveness 55 54 55 55
57
N.B. This graph provides only a 60 61 58
comparison of the country’s 62
performance in the two rankings.
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
6 6 22
8 8 8 28 27 28 24
130 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 131
DIGITAL TRENDS - OVERALL
PHILIPPINES
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 63 2 55 61 56
11 4 4 2 2
58 54 62 40 49
57 60 37 57
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 46 56 55 57 58
Knowledge 53 50 51 62 63
Technology 51 58 55 53 54
Future readiness 43 52 54 54 57
Digital
41
Competitiveness
50 46
52
46 45
N.B. This graph provides only a 56 55 57 58
comparison of the country’s
performance in the two rankings.
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
11
12 12 18
13 13 23 22 24 25
132 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 133
DIGITAL TRENDS - OVERALL
POLAND
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 38 2 41 44 28
11 4 4 2 2
41 41 53 47 31
39 28 44 45
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 37 36 33 32 41
Knowledge 32 33 33 30 38
Technology 39 37 37 37 41
Future readiness 39 37 33 35 39
Digital
Competitiveness 34
33 32
37 36
N.B. This graph provides only a 41
comparison of the country’s 38 38 39
performance in the two rankings. 47
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS > 20 MILLION (29 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
22 21 14 13 13 12
26 25 28 16
134 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 135
DIGITAL TRENDS - OVERALL
PORTUGAL
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 32 2 22 38 27
11 4 4 2 2
34 38 21 44 46
38 30 58 30
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 33 32 34 37 34
Knowledge 31 27 31 33 32
Technology 37 36 38 38 38
Future readiness 35 32 34 41 38
Digital
Competitiveness
33 32 34 34
37
N.B. This graph provides only a 33
36
comparison of the country’s 39 39
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
20
21 21
22 21 23 23 22
26 23
136 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 137
DIGITAL TRENDS - OVERALL
QATAR
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 244 2 19 54 59
11 4 4 2 2
29 19 27 24 16
23 26 17 28
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 28 28 31 30 29
Knowledge 35 37 45 45 44
Technology 31 27 33 25 19
Future readiness 19 16 22 24 23
Digital 10
14 14
Competitiveness 17 17
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
18 18 18 18 18 18
19
20 19 19
138 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 139
DIGITAL TRENDS - OVERALL
ROMANIA
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 252 2 50 59 43
11 4 4 2 2
50 47 40 61 40
49 42 57 50
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 54 47 46 49 50
Knowledge 47 45 47 53 52
Technology 46 44 45 48 47
Future readiness 59 57 51 49 49
Digital 46 48
47
Competitiveness 49 49
50 50
49
N.B. This graph provides only a 54 51
comparison of the country’s
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
28
34 32 30 30 31
35 36 32
38
140 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 141
DIGITAL TRENDS - OVERALL
RUSSIA
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 24 2 44 6 24
11 4 4 2 2
42 48 39 58 45
47 44 56 48
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 42 40 38 43 42
Knowledge 24 24 22 26 24
Technology 44 43 43 47 48
Future readiness 52 51 42 53 47
Digital
Competitiveness
40 38
42 43 42
N.B. This graph provides only a
comparison of the country’s 46 45 45 45
performance in the two rankings. 50
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS > 20 MILLION (29 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
27 27
29 30 29 15 14
17 17 17
142 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 143
DIGITAL TRENDS - OVERALL
SAUDI ARABIA
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 250 2 32 34 64
11 4 4 2 2
36 24 30 15 35
32 46 35 24
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 36 42 39 34 36
Knowledge 39 40 39 46 50
Technology 41 50 40 24 24
Future readiness 32 38 38 28 32
Digital
Competitiveness 26 24 32
39
36 34 36
39
N.B. This graph provides only a 42
comparison of the country’s
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS > 20 MILLION (29 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
25 28 23 25 13 14 13
29 17 15
144 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 145
DIGITAL TRENDS - OVERALL
SINGAPORE
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 4 2 2 13 11
11 4 4 2 2
5 3 5 14 2
11 11 12 7
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 1 2 2 2 5
Knowledge 1 1 3 2 4
Technology 1 1 1 1 3
Future readiness 6 15 11 12 11
1 1 1
Digital 2 2 2
Competitiveness 3 3
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
1 1 1 1
1 1 1 1
2 4
146 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 147
DIGITAL TRENDS - OVERALL
SLOVAK REPUBLIC
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 46 2 52 49 40
11 4 4 2 2
47 45 60 42 39
46 49 60 40
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 43 50 47 50 47
Knowledge 43 49 48 51 46
Technology 43 47 44 51 45
Future readiness 46 53 47 51 46
Digital
Competitiveness
43
N.B. This graph provides only a 50 47 50 47
comparison of the country’s
performance in the two rankings. 51 55 53 57 50
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
30 26
33 33 29 29
36 36 31 31
148 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 149
DIGITAL TRENDS - OVERALL
SLOVENIA
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 230 2 37 23 31
11 4 4 2 2
35 39 45 39 33
40 41 40 35
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 34 34 32 31 35
Knowledge 26 26 27 29 30
Technology 40 38 35 35 39
Future readiness 36 35 36 37 40
Digital
Competitiveness
32 31
34 34 35
N.B. This graph provides only a 43
comparison of the country’s 37 37 35
performance in the two rankings.
40
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
20 20
21 20
23 23 22 22
24 23
150 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 151
DIGITAL TRENDS - OVERALL
SOUTH AFRICA
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 62 2 58 62 53
11 4 4 2 2
60 59 59 36 61
59 59 59 55
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 47 49 48 60 60
Knowledge 49 52 54 60 62
Technology 53 52 51 55 59
Future readiness 42 43 44 57 59
Digital
Competitiveness
47 49 48 59
N.B. This graph provides only a 60 60
comparison of the country’s 53 53 56
performance in the two rankings. 62
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS > 20 MILLION (29 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
33 35 34 40 40 19 19 19
27 27
152 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 153
DIGITAL TRENDS - OVERALL
SPAIN
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 31 2 31 40 23
11 4 4 2 2
31 33 37 34 24
35 33 49 29
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 30 31 28 33 31
Knowledge 33 31 28 32 31
Technology 33 33 29 33 33
Future readiness 29 30 27 40 35
Digital
Competitiveness
30 28
31 33 31
N.B. This graph provides only a 34 36 36 36
comparison of the country’s 39
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS > 20 MILLION (29 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
11
17 12 12 12
20 20 22 20 13
154 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 155
DIGITAL TRENDS - OVERALL
SWEDEN
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 2 2 7 2 4
11 4 4 2 2
3 8 3 5 13
6 5 13 5
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 2 3 3 4 3
Knowledge 2 7 4 4 2
Technology 5 5 7 6 8
Future readiness 5 5 6 7 6
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
1 1 1 1
2 2 2 2
2 3
156 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 157
DIGITAL TRENDS - OVERALL
SWITZERLAND
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 1 2 3 7 8
11 4 4 2 2
6 11 9 12 11
3 10 4 4
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 8 5 5 6 6
Knowledge 4 6 2 3 1
Technology 8 9 10 11 11
Future readiness 13 10 10 5 3
1
2 4
Digital 3
Competitiveness 5 5
6 6
N.B. This graph provides only a 8
comparison of the country’s
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
3 3 3 3 4 4 5 5
7
5
158 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 159
DIGITAL TRENDS - OVERALL
TAIWAN, CHINA
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 16 2 17 12 19
11 4 4 2 2
8 2 16 2 4
7 13 2 15
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 12 16 13 11 8
Knowledge 16 19 17 18 16
Technology 7 11 9 5 2
Future readiness 16 22 12 8 7
Digital
8
Competitiveness
12 11
13
N.B. This graph provides only a 16
comparison of the country’s
14
performance in the two rankings. 17 16
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
3 2
3 3 4 4
4 4 6
5
160 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 161
DIGITAL TRENDS - OVERALL
THAILAND
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 242 2 39 56 36
11 4 4 2 2
38 22 29 19 22
44 53 34 43
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 41 39 40 39 38
Knowledge 44 44 43 43 42
Technology 30 28 27 22 22
Future readiness 45 49 50 45 44
Digital
Competitiveness
27 25
30 29 28
39 40 39 38
N.B. This graph provides only a 41
comparison of the country’s
performance in the two rankings.
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
14 14
15
10 10 10 10 10 16 16
162 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 163
DIGITAL TRENDS - OVERALL
TURKEY
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 257 2 49 63 41
11 4 4 2 2
48 52 41 60 48
41 34 29 47
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 52 52 52 44 48
Knowledge 60 59 60 56 57
Technology 49 45 48 42 52
Future readiness 40 42 41 34 41
Digital 44
46
Competitiveness 47
51 46 48
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS > 20 MILLION (29 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
31
36 34 22 21 21 18 19
37 37
164 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 165
DIGITAL TRENDS - OVERALL
UAE
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 218 2 1 25 52
11 4 4 2 2
10 5 2 11 5
12 15 10 10
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 18 17 12 14 10
Knowledge 38 36 35 31 18
Technology 14 7 2 4 5
Future readiness 7 12 9 11 12
Digital
5 9
7
Competitiveness 10 9 10
12
14
N.B. This graph provides only a
18 17
comparison of the country’s
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS < 20 MILLION (35 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
7 8 6 8
11 10 11 9 9
12
166 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 167
DIGITAL TRENDS - OVERALL
UKRAINE
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 237 2 46 18 55
11 4 4 2 2
54 58 46 55 57
58 56 45 61
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 60 58 60 58 54
Knowledge 45 39 40 38 37
Technology 62 61 61 59 58
Future readiness 61 61 62 61 58
Digital 54 54
55
Competitiveness
58 58
N.B. This graph provides only a 60 60
comparison of the country’s 59
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS > 20 MILLION (29 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
38
39
40 40 40 22
27 25 27 25
168 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 169
DIGITAL TRENDS - OVERALL
UNITED KINGDOM
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 213 2 11 26 7
11 4 4 2 2
14 17 20 18 19
13 9 23 9
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 11 10 15 13 14
Knowledge 10 10 14 13 13
Technology 16 13 18 16 17
Future readiness 9 3 13 13 13
Digital
11 10
Competitiveness 13
15 14
19 20 19
N.B. This graph provides only a
comparison of the country’s 23 18
performance in the two rankings.
EUROPE - MIDDLE EAST - AFRICA (41 countries) POPULATIONS > 20 MILLION (29 countries)
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
7 7 7 3 3
6 5 5
8 8
170 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 171
DIGITAL TRENDS - OVERALL
USA
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 2 3 2 13 24 2
11 4 4 2 2
1 4 12 1 9
1 1 1 3
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 3 1 1 1 1
Knowledge 5 4 1 1 3
Technology 6 3 5 7 4
Future readiness 2 2 1 2 1
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
1 1 1 1 1 1 1 1 1 1
172 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 173
DIGITAL TRENDS - OVERALL
VENEZUELA
OVERALL PERFORMANCE (64 countries)
Overall Factors
Alpha AlphaLabel
Beta BetaLabel Gamma GammaLabel Sub-Factors
1 2 2 2 2 2 2
4 4 4 2 2
6.5 4 4 2 2
8.5 4 4 261 2 64 52 49
11 4 4 2 2
64 64 64 64 63
64 64 52 64
The direction of the triangle indicates the
performance change from the last year:
Adaptive attitudes Business agility IT integration
improved or stable Future readiness
declined
OVERALL 63 63 63 63 64
Knowledge 63 63 63 61 61
Technology 63 63 63 63 64
Future readiness 63 63 63 63 64
Digital 63 63 63 63
Competitiveness
2017 2018 2019 2020 2021 2017 2018 2019 2020 2021
29 29 29 29 29
9 9 9 9 9
174 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
FACTORS BREAKDOWN - STRENGTHS AND WEAKNESSES
KNOWLEDGE
TECHNOLOGY
FUTURE READINESS
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 175
A p p e n d i c e s a n d S o u rc e s
The statistical tables are available for subscribers of the IMD World Competitiveness Online.
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B a c k g ro u n d S t a t i s t i c s
0.0.1 [B] Exchange Rate National currency per US$ (average)
0.0.2 [B] Population - market size Estimates in millions
0.0.3 [B] GDP per capita US$ per capita
Fa c t o r I : K n o w le d g e
1 . 1 Ta le n t
1 . 2 Tr a i n i n g & e d u c a t i o n
1 . 3 S c i e n t i f i c co n ce n t r a t i o n
Fa c t o r I I : Te c h n o lo g y
2.2 Capital
2.2.1 IT & media stock market capitalization % of total stock market capitalization
2.2.2 [S] Funding for technological development Funding for technological development is readily available
2.2.3 [S] Banking and financial services Banking and financial services do support business activities efficiently
2.2.4 Country credit rating Index (0-60) of three country credit ratings: Fitch, Moody’s and S&P
2.2.5 [S] Venture capital Venture capital is easily available for business
2.2.6 Investment in Telecommunications Percentage of GDP
176 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
2 . 3 Te c h n o lo g i c a l f r a m e w o r k
2.3.1 [S] Communications technology Communications technology (voice and data) meets business requirements
2.3.2 Mobile Broadband subscribers 4G & 5G market, % of mobile market
2.3.3 Wireless broadband Penetration rate (per 100 people)
2.3.4 Internet users Number of internet users per 1000 people
2.3.5 Internet bandwidth speed Average speed
2.3.6 High-tech exports (%) Percentage of manufactured exports
Fa c t o r I I I : Fu t u re R e a d i n e s s
3.1 Adaptive attitudes
3.1.1 E-Participation Use of online services that facilitate public’s interaction with government
3.1.2 Internet retailing US$ Per ‘000 People
3.1.3 Tablet possession % households
3.1.4 Smartphone possession % households
3.1.5 [S] Attitudes toward globalization Attitudes toward globalization are generally positive in your society
3.2.1 [S] Opportunities and threats Companies are very good at responding quickly to opportunities and threats
3.2.2 World robots distribution Percentage share of world robots
3.2.3 [S] Agility of companies Companies are agile
3.2.4 [S] Use of big data and analytics Companies are very good at using big data and analytics to support decision-making
3.2.5 [S] Knowledge transfer Knowledge transfer is highly developed between companies and universities
3.2.6 Entrepreneurial fear of failure % indicating that fear of failure would prevent them from setting up a business
3.3 IT integration
3.3.1 E-Government Provision of online government services to promote access and inclusion of citizens
3.3.2 [S] Public-private partnerships Public and private sector ventures are supporting technological development
3.3.3 [S] Cyber security Cyber security is being adequately addressed by corporations
3.3.4 Sofware piracy % of unlicensed software installation
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 177
N o te s a n d S o u r c e s b y C r i te r i a
The source of the survey criteria is always :
IMD World Competitiveness Center’s Executive Opinion Survey 2021.
Which was conducted from mid-February to early May 2021, with a total number of 5'776 respondents.
Exchange Rate As most data are expressed in U.S. dollars, you will find the exchange rates used at the beginning
of the Statistical Tables. The sources for the Exchange Rates are International Financial Statistics
Online February 2021 (IMF) and national sources.
Per capita For all information presented “per capita” the sources for the population are the World Economic
Outlook April 2021 and national sources.
% of GDP For all information presented as a “percentage of GDP” the sources for GDP are the OECD
Main Economic Indicators April 2021 and national sources.
Period average.
Mid-year estimates. Croatia: new census in 2011 with a new methodology. India: break in series in 2011. Iceland, Romania as of
January 1. Jordan: series have been revised according to the the new Population and Housing Census published in 2016. End of
year population for 2019 and 2020. Lithuania: break in series 2011 - census revised population figure downwards by 10% (emigration
to EU over past decade). Philippines: Projected population (medium assumption) excluding for 2015, which is based on the 2015
Census. Portugal: methodological change in 2011. Russia: including Crimea as of 2015. UAE: re-estimation of the national population
was made by the National Bureau of Statistics in 2010 (consequent increase as of 2008).
Provisional data or estimates for most recent year. Malaysia: Data 2018 & 2019: Preliminary; Data 2020 is sum of 4 quarters.
Factor 1: Knowledge
1.1 Talent
The OECD’s Programme for International Student Assessment (PISA) is a regular survey of 15-year olds which assesses aspects of
their preparedness for adult life. PISA selects a sample of students that represents the full population of 15-year-old students in each
participating country or education system, in both public and private schools. Mathematical literacy: an individual’s capacity to identify
and understand the role that mathematics plays in the world, to make well-founded judgments and to use and engage with mathematics
in ways that meet the needs of that individual’s life as a constructive, concerned and reflective citizen. Scientific literacy: an individual’s
scientific knowledge and use of that knowledge to identify questions, to acquire new knowledge, to explain scientific phenomena, and
to draw evidence based conclusions about science-related issues, understanding of the characteristic features of science as a form of
human knowledge and enquiry, awareness of how science and technology shape our material, intellectual, and cultural environments, and
willingness to engage in science-related issues, and with the ideas of science, as a reflective citizen. Hong Kong (China), Netherlands,
Portugal and United States: Data did not meet the PISA technical standards but were accepted as largely comparable. China: limited
regions (B-S-J-Z); the municipalities of Beijing and Shanghai and the provinces of Jiangsu and Zhejiang participated.
178 I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1
1.1.6 Net flow of international students (Tertiary-level international students inbound minus students outbound (per
1000 people))
UNESCO http://stats.uis.unesco.org
Net flow of internationally mobile students (inbound from abroad studying in a given country minus outbound from a given country),
both sexes, in tertiary education. Data can refer to the school or financial year prior or after the reference year.
Total general (local, regional and central) government expenditure in educational institutions (current and capital). It excludes
transfers to private entities such as subsidies to households and students, but includes expenditure funded by transfers from
international sources to government. It includes pre-primary, primary, secondary all levels and tertiary public institutions. Chile and
Jordan: Budgetary central government. Philippines: Includes expenditure for items other than basic and higher education such as
vocational education, culture and sports.
1.2.3 Higher education achievement (Percentage of population that has attained at least tertiary education for persons
25-34)
OECD Education at a Glance 2020
National sources
Percentage of the population aged 25-34 that has attained tertiary-type B and tertiary-type A and advance research programs.
Tertiary-type A education covers more theoretical programs that give access to advanced research programs and to professions with
high general skills requirements. Tertiary-type B education covers more practical or occupationally specific programs that provide
participants with a qualification of immediate relevance to the labor market. Hong Kong: Figures starting from 2012 exclude post-
secondary diploma or certificate and exclude foreign domestic helpers. New-Zealand and Slovenia: break in series. Peru: Tertiary
education type A refers to University tertiary level and terciary education type B refers to Non-university tertiary level; for 25 years and
more. Singapore: proportion of resident non-students aged 25-34 years with polytechnic, professional qualification or other diploma,
or university qualification. Japan: Data for tertiary education include upper secondary or post-secondary non-tertiary programmes
(less than 5% of adults are in this group).
Average number of pupils per teacher at a given level of education, based on headcounts of both pupils and teachers. Tertiary
education (ISCED levels 5 to 8). Tertiary education builds on secondary education, providing learning activities in specialised fields
of education. It aims at learning at a high level of complexity and specialisation. Tertiary education includes what is commonly
understood as academic education but also includes advanced vocational or professional education. Australia, Czech Republic,
Estonia, Greece and Ireland: based on full-time equivalents. Philippines: Academic Year 2017-2018 data. Data includes students and
faculty from both public and private tertiary educational institutions.
1.2.5 Graduates in Sciences (% of graduates in ICT, Engineering, Math & Natural Sciences)
UNESCO
National sources
Share of graduates in Natural Sciences; Mathematics and Statistics; Information and Communication technologies; Engineering,
manufacturing and construction. In tertiary education (ISCED2011 levels 5 to 8), both sexes (%). Japan: Data on information and
communication technologies are included in other fields. Philippines: includes Medical and Allied Disciplines Graduates. Taiwan,
China: The data include graduates in “natural sciences, mathematics and statistics,” “information and communication technologies”
and “Engineering, manufacturing and construction” fields.
1.2.6 Women with degrees (Share of women who have a degree in the population 25-65)
OECD Education at a Glance 2020
Educational attainment in tertiary education of 25-64 year-old females expressed as a percentage of the female population 25-64.
In most countries data refer to ISCED 2011 (codes 5/6/7/8). Japan: includes data from another category. Kazakhstan: Proportion of
women aged 24-44 who have received tertiary education.
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Scientific concentration
National estimates, projections or provisional data for the most recent year. Chile, Denmark, France, Japan, Korea, Netherlands,
Portugal, Slovenia, Spain and Sweden: break in series. Hungary (up to 2003), Israel: defense excluded(all or mostly). Indonesia:
Estimate based on target GERD by the Ministry of Science and Technology. Sweden: underestimated or based on underestimated
data. USA: excludes most or all capital expenditure.
1.3.2 Total R&D personnel per capita (Full-time work equivalent (FTE) per 1000 people)
OECD Main Science and Technology Indicators
UNESCO http://stats.uis.unesco.org
National sources
National estimates, projections or provisional data for most recent year. Czech Republic, Colombia, Denmark, Finland, Korea,
Mexico, Netherlands, Hungary, Japan, Portugal, Slovenia, Sweden and Taiwan: break in series. United Kingdom: underestimated or
based on underestimated data. Jordan, Philippines: based on headcount, not FTE.
Female researchers (headcount) who are mainly or partially employed in R&D. This includes staff employed both full-time and part-
time. Expressed as a percentage of the total workforce (male + female)
1.3.4 R&D productivity by publication (No. of scientific articles over R&D expenditure (as % GDP))
NSF Science & Engineering Indicators 2020
Courtesy: National Science Foundation
National sources
The indicator is calculated as a ratio between the number of scientific articles by author’s origin and the total expenditure in R&D
as % GDP, which clearly include the input costs to produce research (e.g. researchers’ salaries, equipement etc.). The result gives
therefore the number of scientific articles published every year for a one percent (of GDP) expenditure in R&D activities. This measure
can be consider as a proxy to assess the efficiency (or productivity) in producing high-level scientific research at country level.
Scientific and technical employment as a % of total employment. Defined as formal employment within the ‘scientific and technical’
sector. For more information, refer to NACE2 category M (or equivalent). Philippines: 2020 data are preliminary figures for October
2020.
1.3.6 High-tech patent grants (% of all patents granted by applicant’s origin (average 2014-2016))
WIPO Statistics Database
http://www.wipo.int/ipstats/en/statistics/patents/
TIPO for Taiwan
High-Tech patent grants as a percentage of total patent grants (Direct and PCT national phase entries) by applicant’s origin. Three
year average to reduce volatility. Counts are based on the grant date. Country of origin refers to the country of residency of the first-
named applicant in the application. Taiwan: data compiled by TIPO using data supplied by international patent offices (USPTO, JPO,
EPO, KIPO, SIPO).
Industrial robot as defined by ISO 8373:2012: an automatically controlled, reprogrammable, multipurpose manipulator programmable
in three or more axes, which can be either fixed in place or mobile for use in industrial automation applications.
The primary source is data on robot installations by country, industry and application that nearly all industrial robot suppliers worldwide
report to the IFR Statistical Department directly. Several national robot associations collect data on their national robot markets and
provide their results as secondary data to the IFR. This data is used to validate and complete the IFR primary data.
IFR Statistical Departments estimates the operational stock assuming an average service life of 12 years with an immediate
withdrawal from service afterwards.
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Factor 2: Technology
The distance to frontier score aids in assessing the absolute level of regulatory performance and how it improves over time. This
measure shows the distance of each economy to the “frontier,” which represents the best performance observed on each of the
indicators across all economies in the Doing Business sample since 2005. This allows users both to see the gap between a particular
economy’s performance and the best performance at any point in time and to assess the absolute change in the economy’s regulatory
environment over time as measured by Doing Business. An economy’s distance to frontier is reflected on a scale from 0 to 100, where
0 represents the lowest performance and 100 represents the frontier. For example, a score of 75 in DB 2016 means an economy was
25 percentage points away from the frontier constructed from the best performances across all economies and across time. A score
of 80 in DB 2017 would indicate the economy is improving. In this way the distance to frontier measure complements the annual ease
of doing business ranking, which compares economies with one another at a point in time.
The distance to frontier score aids in assessing the absolute level of regulatory performance and how it improves over time. This
measure shows the distance of each economy to the “frontier,” which represents the best performance observed on each of the
indicators across all economies in the Doing Business sample since 2005. This allows users both to see the gap between a particular
economy’s performance and the best performance at any point in time and to assess the absolute change in the economy’s regulatory
environment over time as measured by Doing Business. An economy’s distance to frontier is reflected on a scale from 0 to 100, where
0 represents the lowest performance and 100 represents the frontier. For example, a score of 75 in DB 2016 means an economy was
25 percentage points away from the frontier constructed from the best performances across all economies and across time. A score
of 80 in DB 2017 would indicate the economy is improving. In this way the distance to frontier measure complements the annual ease
of doing business ranking, which compares economies with one another at a point in time.
2.2 Capital
2.2.1 IT & media stock market capitalization (% of total stock market capitalization)
Thomson One Banker
Thomson Data Stream
Datastream Telecom, Media and IT (TMT) Market Value in national currency. Calculated as a percentage of Datastream Total Market
Value in national currency. Figures for close-of-business on the 29th March each year.
2.2.4 Country credit rating (Index (0-60) of three country credit ratings: Fitch, Moody’s and S&P)
Fitch, Moody’s and S&P
IMD WCC created index of the three country credit ratings Fitch, Moody’s and S&P. Each rating, including the outlook, is converted
to a numerical score from 20-0 and totalled for each country.
Investment refers to as the annual capital expenditure; this is the gross annual investment in telecom (including fixed, mobile and other
services) for acquiring property and network. The term investment means the expenditure associated with acquiring the ownership of
property (including intellectual and non-tangible property such as computer software) and plant. This includes expenditure on initial
installations and on additions to existing installations where the usage is expected to be over an extended period of time. Note that
this applies to telecom services that are available to the public, and exclude investment in telecom software or equipment for private
use.
Total active mobile 4G and 5G subscriptions, excluding broadband connections on dedicated data SIM cards or USB dongles. Data
given as a percentage of the total mobile market.
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2.3.3 Wireless broadband (Penetration rate (per 100 people))
Passport GMID
Source: © Euromonitor International 2021
The penetration rates of wireless broadband is calculated by dividing the number of Wireless Broadband subscribers by the total
population and multiplying by 100. Wireless-broadband subscriptions refer to the sum of satellite broadband, terrestrial fixed wireless
broadband and active mobile-broadband subscriptions to the public Internet. The indicator refers to total active wireless-broadband
Internet subscriptions using satellite, terrestrial fixed wireless or terrestrial mobile connections. Broadband subscriptions are those
with an advertised download speed of at least 256 kbit/s. In the case of mobile-broadband, only active subscriptions are included
(those with at least one access to the Internet in the last three months or with a dedicated data plan). The service can be standalone
with a data card, or an add-on service to a voice plan. The indicator does not cover fixed (wired)-broadband or Wi-Fi subscriptions.
Both residential and business subscriptions should be included.
Average connection speed in Mbps: data transfer rates for Internet access by end-users.
Values presented are an average compiled from three different sources: M-Labs / cablie.co.uk; Akamai; and OpenSignal.
High-technology exports are products with high R&D intensity, such as in aerospace, computers, pharmaceuticals, scientific
instruments, and electrical machinery.
Adaptive attitudes
3.1.1 E-Participation (Use of online services that facilitate public’s interaction with government)
UN E-Government Knowledge Database
The e-participation index (EPI) measures the use of online services to facilitate provision of information by governments to citizens
(“e-information sharing”), interaction with stakeholders (“e-consultation”), and engagement in decision-making processes (“e-decision
making”).
“
3.1.2 Internet retailing (US$ Per ‘000 People)
Passport GMID
Source: © Euromonitor International 2021
Retail Value excluding sales tax. Iceland Based on data from Centre for Retail Studies Iceland. Total turnover in online retail with
Icelandic cards.
Percentage of households having at least one item. Portable, usually battery-powered, and very thin personal computer contained
with a touchscreen panel.
Percentage of households having at least one item. A smartphone is a cellular telephone with an integrated computer and other
features not originally associated with telephones, such as an operating system, Web browsing, music and movie player, camera and
camcorder, GPS navigation, voice dictation for messaging, the ability to run software applications, etc.
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Business agility
Industrial robot as defined by ISO 8373:2012: an automatically controlled, reprogrammable, multipurpose manipulator programmable
in three or more axes, which can be either fixed in place or mobile for use in industrial automation applications.
The primary source is data on robot installations by country, industry and application that nearly all industrial robot suppliers worldwide
report to the IFR Statistical Department directly. Several national robot associations collect data on their national robot markets and
provide their results as secondary data to the IFR. This data is used to validate and complete the IFR primary data.
IFR Statistical Departments estimates the operational stock assuming an average service life of 12 years with an immediate
withdrawal from service afterwards.
Percentage of 18-64 population perceiving good opportunities to start a business who indicate that fear of failure would prevent them
from setting up a business.
IT integration
3.3.1 E-Government (Provision of online government services to promote access and inclusion of citizens)
UN E-Government Knowledge Database
The E-Government Development Index presents the state of E-Government Development of the United Nations Member States.
Along with an assessment of the website development patterns in a country, the E-Government Development index incorporates the
access characteristics, such as the infrastructure and educational levels, to reflect how a country is using information technologies
to promote access and inclusion of its people. The EGDI is a composite measure of three important dimensions of e-government,
namely: provision of online services, telecommunication connectivity and human capacity.
The BSA Global Software Survey calculates unlicensed installations of software that runs on PCs — including desktops, laptops, and
ultra-portables, such as netbooks. A key component of the BSA Global Software Survey is a global survey of more than 20,000 home
and enterprise PC users, conducted by IDC. In addition, a parallel survey was carried out among 2,200 IT managers in 22 countries.
Please consult the original report for a more detailed explanation of the methodology.
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 183
Index to Cr iter ia
The first number indicates the Competitiveness Factor, the second number indicates the sub-factor and the third number
indicates the criterion number.
A
Agility of companies...........................................................................................................................................3.2.1-3.2.3
Attitudes toward globalization..................................................................................................................................... 3.1.5
B
Banking and financial services....................................................................................................................................2.2.3
Big data.......................................................................................................................................................................3.2.4
Broadband........................................................................................................................................................ 2.3.2-2.3.3
C
Capital...............................................................................................................................................................2.2.1-2.2.6
City, management....................................................................................................................................................... 1.1.4
Communications technology.......................................................................................................................................2.3.1
Company agility.................................................................................................................................................3.2.1-3.2.3
Computer penetration.........................................................................................................................................3.1.1-3.1.5
Cyber security.............................................................................................................................................................3.3.3
Credit Rating...............................................................................................................................................................2.2.4
D
Degrees,............................................................................................................................................................1.2.5-1.2.6
Digital/Technological skills.......................................................................................................................................... 1.1.5
E
Education........................................................................................................................................................... 1.2.1-1.2.6
Educational assessment PISA - Math..........................................................................................................................1.1.1
E-Government............................................................................................................................................................3.3.1
Employee training....................................................................................................................................................... 1.2.1
Enforcing contracts..................................................................................................................................................... 2.1.2
Entrepreneurship (fear of failure).................................................................................................................................3.2.6
E-Participation............................................................................................................................................................ 3.1.1
Exports, High-tech......................................................................................................................................................2.3.6
F
Fear of failure (entrepreneurship)................................................................................................................................3.2.6
Female researchers....................................................................................................................................................1.3.3
Foreign highly-skilled personnel................................................................................................................................. 1.1.3
Funding for technological development...................................................................................................................... 2.2.2
G
Globalization, attitudes towards.................................................................................................................................. 3.1.5
Graduates in Sciences................................................................................................................................................1.2.5
H
Higher education achievement....................................................................................................................................1.2.3
High-tech exports (%).................................................................................................................................................2.3.6
High-tech patent grants...............................................................................................................................................1.3.6
I
Immigration laws......................................................................................................................................................... 2.1.3
Innovative firms.......................................................................................................................................................... 3.2.2
Intellectual property rights.......................................................................................................................................... 2.1.6
International experience............................................................................................................................................. 1.1.2
Internet............................................................................................................................................................. 2.3.1-2.3-6
Internet bandwidth speed............................................................................................................................................2.3.5
Internet retailing.......................................................................................................................................................... 3.1.2
Internet users..............................................................................................................................................................2.3.4
Investment.........................................................................................................................................................2.2.1-2.2.6
Investment in Telecommunications.............................................................................................................................2.2.6
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Investment risk............................................................................................................................................................2.2.4
IT & media stock market capitalization........................................................................................................................2.2.1
IT penetration......................................................................................................................................................3.1.1-3.1.5
IT, digital skills............................................................................................................................................................. 1.1.5
K-L
Knowledge transfer.....................................................................................................................................................3.2.5
Legislation..........................................................................................................................................................2.1.1-2.1.6
M
Management of cities.................................................................................................................................................. 1.1.4
Mobile Broadband subscribers...................................................................................................................................2.3.2
N-O
Net flow of international students................................................................................................................................ 1.1.6
Opportunities and threats...........................................................................................................................................3.2.1
P
Piracy..........................................................................................................................................................................3.3.4
Public-private partnerships.........................................................................................................................................3.3.2
Pupil-teacher ratio (tertiary education)........................................................................................................................1.2.4
R
R&D .................................................................................................................................................................. 1.3.1-1.3.6
R&D productivity.........................................................................................................................................................1.3.4
Regulations.........................................................................................................................................................2.1.1-2.1.6
Robotics............................................................................................................................................................ 1.3.7, 3.2.2
S
Scientific and technical employment...........................................................................................................................1.3.5
Scientific research legislation..................................................................................................................................... 2.1.5
Skills.........................................................................................................................................................1.1.2, 1.1.3, 1.1.5
Smartphone possession............................................................................................................................................. 3.1.4
Sofware piracy............................................................................................................................................................3.3.4
Starting a business..................................................................................................................................................... 2.1.1
T
Tablet possession....................................................................................................................................................... 3.1.3
Talent........................................................................................................................................................1.1.2, 1.1.3, 1.1.5
Technological regulation............................................................................................................................................. 2.1.4
Technology....................................................................................................................................................... 2.3.1-2.3-6
Total expenditure on R&D (%)..................................................................................................................................... 1.3.1
Total public expenditure on education.........................................................................................................................1.2.2
Total R&D personnel per capita..................................................................................................................................1.3.2
Training....................................................................................................................................................................... 1.2.1
U-V
Use of big data and analytics......................................................................................................................................3.2.4
Venture capital............................................................................................................................................................2.2.5
W
Wireless broadband....................................................................................................................................................2.3.3
Women with degrees..................................................................................................................................................1.2.6
I M D W O R L D D I G I TA L C O M P E T I T I V E N E S S R A N K I N G 2 0 2 1 185
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