CAN bus logging is available only with the devices with CAN interface: S-2435, S-2651,

S-2653.
Before taking the log it is necessary to connect the CAN bus interface of the device to
CAN bus interface of the car, “GND” of the device to “GND” of the car, “+Ug” to the
power supply of the car. The device should be connected to PC by USB.
1. Start NTC Configurator program. Click “Advanced” button and choose “CAN spy”.

2. Turn on the ignition. Click “Determine bus speed”.

3. Wait until the program finishes determination of the CAN bus speed.
If after finishing of the speed determination there are still no messages, or there are one
or two strings, it means that there are no useful data in this bus and it is necessary to
connect the device to another bus.
4. If there are many strings with CAN messages, it means that there is transferring data
in this bus and you can proceed with its logging. Click on the button “Record log” to start
the process.

5. In the opened window click on the button “Add new vehicle” and add description of
the logging vehicle: in the “Brand” and “Model” fields indicate correct name of the car.
In the field “Year” indicate the year of car model production. If this info is unknown,
indicate the years when the manufacturing started and ended.

6. Then click on the button “Add CAN bus” and enter description of the connection point
(location inside of the car, color of wires) and data transfer rate.
7. After adding the information, click on the “Record new log” button
Navtelecom specialists usually need two types of logs: "Background" log (ignition on)
and "Background" log (engine started).
First you need to record the "Background" log (engine started) with running engine.
The duration of the log should be 60 seconds.
After clicking “Next” wait for finishing of log record.
In recording "Background" log (engine started) it is necessary to set the duration of 60
sec. If possible, indicate current information about parameters available (mileage, fuel
level, fuel temperature etc.)
Do the same procedure for "Background" log (ignition on), duration of the log – 30
seconds, engine must be off.
8. After getting both logs, select them, click on the “Make report file” button and then
click “OK”.

9. ZIP file with logs will be saved on your computer in the NTC Configurator folder.
After saving of ZIP file, send to support@navtelecom.ru with your request of log
decodification.
After analyzing these logs, Navtelecom specialists may need other types of logs from the
list, for this they will provide additional instructions.