Descriptives

Statistic Std. Error

kategori pelayana Mean 4.19 .042
keperawatan 95% Confidence Interval for Lower Bound 4.11
Mean Upper Bound 4.27
5% Trimmed Mean 4.18
Median 4.00
Variance .193
Std. Deviation .439
Minimum 3
Maximum 5
Range 2
Interquartile Range 0
Skewness .908 .230
Kurtosis .573 .457
kategori kepuasan pasien Mean 4.30 .044
95% Confidence Interval for Lower Bound 4.21
Mean Upper Bound 4.39
5% Trimmed Mean 4.28
Median 4.00
Variance .212
Std. Deviation .460
Minimum 4
Maximum 5
Range 1
Interquartile Range 1
Skewness .885 .230
Kurtosis -1.240 .457

Case Processing Summary

Cases
Valid Missing Total
N Percent N Percent N Percent
kategori pelayana 110 100.0% 0 0.0% 110 100.0%
keperawatan
kategori kepuasan pasien 110 100.0% 0 0.0% 110 100.0%
 Tests of Normality
Kolmogorov-Smirnova Shapiro-Wilk
Statistic df Sig. Statistic df Sig.
kategori pelayana .459 110 .000 .580 110 .000
keperawatan
kategori kepuasan pasien .443 110 .000 .575 110 .000
a. Lilliefors Significance Correction

One-Sample Kolmogorov-Smirnov Test

kategori kategori
pelayana kepuasan
keperawatan pasien
N 110 110
Normal Parameters a,b
Mean 4.19 4.30
Std. Deviation .439 .460
Most Extreme Differences Absolute .459 .443
Positive .459 .443
Negative -.314 -.257
Test Statistic .459 .443
Asymp. Sig. (2-tailed) .000c .000c
a. Test distribution is Normal.
b. Calculated from data.
c. Lilliefors Significance Correction.

Correlations
kategori kategori
pelayana kepuasan
keperawatan pasien
Spearman's rho kategori pelayana Correlation Coefficient 1.000 .453**
keperawatan Sig. (2-tailed) . .000
N 110 110
kategori kepuasan pasien Correlation Coefficient .453 **
1.000
Sig. (2-tailed) .000 .
N 110 110
**. Correlation is significant at the 0.01 level (2-tailed).