Professional Documents
Culture Documents
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- Macro- outside factors, can’t control but need to know about them
Demographics
- Demographics: characteristics of human population and segments used to identify
customer markets
- Ex. Age, income, gender, education, ethnicity, spirituality, housing
Generational Cohorts
- A group of people in the same generation
David Foot
- David foot produced these
- He finds trends based on these cohorts- ex. Lots of millennials so there will be a big
demand for houses
- He was the first one to analyze and make predictions population distribution graphs
publicly
Demographic Forces
- Multiculturalism
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Demographic Forces
- Family Formation and Household Size
- Blended family: A family structure created by separation or divorce; two separate
families merge into a single household as spouses remarry.
- Sandwich generation: A generation of parents who are simultaneously caring for
children and aging relatives
Ethnicity
- Ethnic composition of Canada is changing
- 1/5 Canadians not born in Canada
- By 2030, population growth will be mainly attributed to immigration
Education
- Education is related to income, which determines spending power
Gender
Privacy Concerns
- Loss of privacy
- Identity theft
- Do not call
- Do not e-mail
Time-Poor Society
Technological Advances
- Technology has impacted every aspect of marketing:
- New products
- New forms of communication
- New retail channels
Economic Situation
- Foreign currency fluctuations
- Combined with inflation and interest rates affect a firm’s ability to market goods and
services
- Y formula (GDP)
- Y=C+G+I+X-M
- C=consumption
- G= gov spending
- I=business not personal investment
- X=exports
- M= imports
- Subtract imports bc they take away from Canadian workers
- Economic stat- trillion dollar in student debts- we don’t have lots of money to spend a lot
on booster juice
Political/Legal Environment
- Competition Act
- Consumer Packaging and Labelling Act
- Food and Drugs Act
- Access to Information Act
- Patent Act
- North American Free Trade Agreement (NAFTA)
- Ensure companies are following the laws to protect consumers
Competition
- Identify and analyze direct and indirect competitors
- Know strengths & weaknesses
- Competitive Intelligence (CI) used to collect and synthesize info