UNIT 3.

PERSONNEL ISSUES & CONFERENCES

I. Personnel issues
Exercise 1. (File 1)
Job opening

Human resources

Severance package

Job description

Maternity leave

Exercise 2. Listen and choose the correct answer (File 2)

44. Who most likely is the woman?
(A) A graphic designer
(B) A sales person
(C) An auto mechanic
(D) A human resources executive
45. Why is the woman worried she might not be offered a job?
(A) She missed an application deadline
(B) She has limited experience
(C) She is competing with other qualified candidates.
 (D) She did not perform well in a telephone interview.
46. What does the woman say she will do on Thursday?
(A) Call a recruiter
(B) Tour a factory
(C) Sign a contract
(D) Update a re’sume’

Dictate what you can hear

M: How’d ______________________________________________ with Hackley Motors
go?
W: Very well! They ________________________________.
M: Wow, they must’ve really liked you.
W: I think so. But There’s quite a bit __________________. _______________________
_________________________________, so I really need to do well in the next round of
interviews.
M: I’ m sure you’ll do great. _________________________________?
W: __________________. I’ll be _____________________________________________.

Exercise 3. Listen and choose the correct answer (File 3)

38. Who is Chris Suzuki?
(A) A shift manager
(B) An inspector
(C) An apprentice
(D) A new client
39. Where is the conversation most likely taking place?
(A) In a hardware store
(B) In a factory
(C) In a storage facility
(D) In a product showroom
40. What will the woman probably do next?
(A) Negotiate a contract with Chris
(B) Review scheduling procedures with Chris
(C) Introduce Chris to some colleagues
(D) Show Chris the cafeteria

Dictate what you can hear

W: Hey, Pierre. __________Chris Suzuki. He’s our ____________________.
M1: Nice to meet you, Chris. So you’re ________________________________?
M2: Actually, a ____________________. I’ll ________________________________________
______________________, and I’ll also___________________________________________

M1: Well, you came to the right place. There’s __________________________________________.

_________________________________________________________________in this factory.
M2: I’m excited to get started.
W: Well, we’ll ________________________________. I want Chris to
___________________________________________________________________________

Exercise 4. Listen and choose the correct answer (File 4)

35. Where is the conversation taking place?
(A) At a bakery
(B) At an employment agency
(C) At a farmers market
(D) At a restaurant
36. What does the woman ask about?
(A) An upcoming event
(B) A project deadline
(C) A delivery service
(D) A job opening
 37. What does the man remind the woman to do?
(A) Register on a Web site
(B) Send a document
(C) Update a budget
(D) Change an address
Dictate what you can hear
M: Welcome to Patterson ____________. _______________________________?
W: Actually, ____________________________________________________________
___________________________________________
M: Right, we always need extra help during the summer months because ___________________
________________________________________.
W: I see. How can I apply?
M: Let me get you an __________________________. You can fill out the form here if you’d like.
______________________________________________________________________________
W: All right, thanks!
Exercise 5. (File 5)

65. Where do the speakers most likely work?

(A) At a car rental service
(B) At a market research firm
(C) At an electronics store
(D) At a trucking company
66. Look at the graphic. Where do the speakers plan to start advertising job openings?
(A) On job- related search engines
(B) On social media sites
(C) On company Web sites
(D) In online newspapers
67. What does the man say he will do later today?
(A) Propose a budget adjustment
(B) Attend a training session
(C) Write a letter of recommendation
(D) Approve a timeline

Dictate what you can hear

M: Thanks for attending this planning meeting. As I explained in my e-mail, since the company's
expanding its fleet of trucks, we need to figure out _______________________________. Any
ideas?
W-Am: I did some research. __________________________________________________
M-Au: hmm, ____________________________________, so it's good we
___________________________________________. But, look at the ___________________.
At sixty-six percent, it'd be worth investing in.
W-Am: I thought so, too. We'd need to ____________________________________, though.
M-Au: I’m _______________________________________later today. I'll mention our need for
extra funds
II. Conferences
Exercise 1. (File 6)
38. What is the woman trying to do?
(A) Confirm an appointment
(B) Receive a refund
(C) Book a flight
(D) Register for an event
39. What has caused a problem?
(A) A business is closed
(B) A Web site is not working
(C) A credit card has expired
(D) A date is incorrect.
40. What information does the man ask the woman for?
(A) A name
(B) An address
(C) A password
(D) A tracking number

Dictate what you can hear

W: Hi, I'm calling about the ___________________________... I
_______________________________, but I couldn’t ___________________. Are you accepting
any more registrations?
M-Au: I'm sorry, but __________________________________________. But I can register you
by phone. Is this ______________________________?
W-Br: No, I _______________________. In fact, I'd like to have the same exhibit location again,
if possible.
M-Au: Let me check. ______________________________________? I can
____________________________________ and see if that space is still available

Exercise 2. (File 7)
50. What type of events are the speakers attending?
(A) A business conference
(B) An employee orientation
(C) A film festival
(D) A staff meeting
51. Why does the woman say, “I think we can do better”?
(A) She prefers to try another option
(B) She wants to encourage the man to work harder
(C) She is disappointed in the quality of the presentation
(D) She thinks her team is more competent than other teams.
52. What does the man say about the presentation handouts?
(A) They are printed in color
(B) They are available near the entrance
(C) There are not enough copies for everyone
(D) They can be found online

Dictate what you can hear

W-Am: I can't wait to hear William McGraw’s ________ today! I’ve
__________________________________________. I think
_____________________________________________I've ever attended.
M-Au: I know, and there are so many people here! It looks like the only available seats are here
in the back. Let's just sit in this row.
W-Am: The last row? I think we can do better.
____________________________________________________________________________.
M-Au: Oh, don't worry about that. Look over there!
___________________________________________________. I'll get a copy for you if you'd
like
Exercise 3 (File 8)
44. What are the speakers organizing?
(A) A television interview
(B) A dinner party
(C) A concert
(D) A conference
45. What problem does the woman mention?
(A) A speaker has canceled
(B) A venue has been closed
(C) A flight was delayed
(D) A delivery was not made
46. What most likely will the man do next?
(A) Send an e-mail
(B) Prepare a presentation
(C) Make a phone call
(D) Buy some tickets.

Dictate what you can hear

W-Br: I spoke with Sam Jenkins on the phone this morning.
______________________________________________________, but it
________________________________________________________________________.
M-Cn: Really? That's a pity. We need to ________________________________________.
Remember, the conference programs are going to be printed next week.
W-Br: Would you mind looking through your contacts and coming up with a few good
alternates?
M-Cn: Actually, I know the perfect person Carmen Vasquez....She'd attract a big audience and is
a fantastic speaker. ___________________________________________________
 HOMEWORK
Exercise 1. (File 10)
1.
41. What will most likely be celebrated on Friday?
(A) A promotion
(B) A retirement
(C) A graduation
(D) A business deal
42. What does the man offer to do ?
(A) Look for a receipt
(B) Send invitations
(C) Reserve a room
(D) Prepare a dessert.
43. What does the woman say she is looking forward to?
(A) Visiting her family
(B) Moving to a different city
(C) Traveling internationally
(D) Organizing a team
2.
44. What is the topic of the conversation?
(A) Recruiting staff
(B) Marketing a product
(C) Repairing a vehicle
(D) Booking a tour
45. Where does the man say he used to work?
(A) At a driving school
(B) At an automobile factory
(C) At an hotel
(D) At an airport
3.
53. What are the speakers preparing for?
A. A client visit
B. An employee orientation
C. A trade show
D. A fund- raising event
54. What does the woman say she needs to do?
(A) Send some instructions
(B) Make a reservation
(C) Order some badges
(D) Write a speech
55. Why does the woman say, “The office supply store has a sale”?
(A) To extend an invitation
(B) To make a correction
(C) To express satisfaction
(D) To explain a decision

Exercise 2. (File 11)

1.
32. Where most likely are the speakers?
(A) At a fitness center
(B) At a doctor's office
(C) At a pharmacy
(D) At a bank
33. What did the woman do in advance?
(A) She checked some business hours.
(B) She made a list of questions.
(C) She paid for a service online.
(D) She completed some forms.
34. What does the woman say she will do?
(A) Get her coat
(B) Return to a parking garage
(C) Look through a magazine
(D) Connect to the Internet
2.
35. Where most likely are the speakers?
(A) At a farm
(B) At a restaurant
(C) At a grocery store
(D) At a catering company
36. What does the woman say will happen soon?
(A) Some friends will join her.
(B) She will apply for a job.
(C) She will pay her bill.
(D) An anniversary will be celebrated.
37. What does the man imply when he says, "They're selling quickly"?
(A) An item may be unavailable soon.
(B) An item is not expensive.
(C) A delivery should be made immediately.
(D) Some help will be needed
3.
38. Where does the man most likely work?
(A) At a ferry terminal
(B) At a bus depot
(C) At an airport
(D) At a train station
39. What problem does the woman have?
(A) Her colleague is late.
(B) Her suitcase is broken.
(C) A security line is long.
(D) She lost her ticket.
40. What will the man borrow from one of his coworkers?
(A) A pen
(B) A key
(C) A jacket
(D) A mobile phone
4.
41. Where do the women work?
(A) At a construction company
(B) At an automotive factory
(C) At a chemical plant
(D) At an interior design firm
42. What is the man's job?
(A) Warehouse manager
(B) Computer engineer
(C) Sales representative
(D) Building inspector
43. What does Insook plan to do in the afternoon?
(A) Finalize a contract
(B) Watch a demonstration
(C) Visit a property
(D) Meet with potential investors
5.
44. Why is the man calling?
(A) To hire a moving truck
(B) To schedule a job interview
(C) To make a payment
(D) To ask about renting an apartment
45. What does the woman suggest the man do soon?
(A) Create an online account
(B) Schedule an appointment
(C) Take some measurements
(D) Review a contract
46. What does the man say he will do?
(A) Call back next week
(B) Write a report
(C) Use another agency
(D) Contact some references
6.
47. Why was the man late to work?
(A) He was stuck in traffic.
(B) He missed a train.
(C) He had a doctor's appointment.
(D) He woke up late.
48. What is scheduled to be delivered today?
(A) Company uniforms
(B) Desktop computers
(C) Cleaning supplies
(D) Informational brochures
49. What business will the man call?
(A) A plumbing service
(B) A catering company
(C) An automotive repair company
(D) An electronics recycling center
Exercise 3 (File 12)
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