Assessment Task – Midterm

Basic research has the objective of advancing the state of knowledge about a subject without
any near-term expectation of commercial applications. – T
Applied research has the objective of achieving commercial applications. – T
A job shop usually operates on a relatively small scale. It is used when a low volume of high-
variety goods or services will be needed. – T
A project is used for work that is nonroutine, with a unique set of objectives to be accomplished
in a limited time frame. – T
Batch processing is used when a moderate volume of goods or services is desired, and it can
handle a moderate variety in products or services. The equipment need not be as flexible as in
a job shop, but processing is still intermittent. – T
Capital intensity is the mix of equipment and labor that will be used by the organization. – T
Continuous Process have almost no variety in output and, hence, no need for equipment
flexibility. – T
Fixed-position layouts are quite common in service environments. Examples include hospitals,
colleges and universities, banks, auto repair shops, airlines, and public libraries. – F
Layout refers to the configuration of departments, work centers, and equipment, with particular
emphasis on movement of work (customers or materials) through the system. – T
Poor layout design can adversely affect system performance. – T
Repetitive processing can be machine paced (e.g., automatic car wash, automobile assembly),
worker paced (e.g., fast-food restaurants such as McDonald’s, Burger King), or even customer
paced (e.g., cafeteria line). – T
The degree of customer contact and the degree of customization are two key factors in service
layout design. – T
When a very high volume of nondiscrete, highly standardized output is desired, a continuous
system is used. – T
Product and service design or redesign should be closely tied to an organization’s strategy. – T
In addressing which level of quality is appropriate, the following must be considered, except: -
market size
Market size and demand profile are necessary to determine if there is a substantial demand for
the product. – T
By studying how a competitor operates and its products and services, many useful ideas can be
generated. – T

Project Process Fixed Repetitive  Continuous  Product

 layouts Position Layouts
Layouts
Introduction Decline Stage Maturity Growth Stage Job Shop Batch 
Stage Stage
Automation Disadvantages Advantages Manufacturability Serviceability Reverse
of Product of Product engineering
Layouts Layouts
Development Competitors market size customers Market Size

What is used for work that is non-routine, with a unique set of objectives to be accomplished in
a limited time frame? – Project
What layouts are designed to process items or provide services that involve a variety of
processing requirements. The variety of jobs that are processed requires frequent adjustments
to equipment? - Process Layouts
What layouts are designed when the item being worked on remains stationary, and workers,
materials, and equipment are moved about as needed? - Fixed Position Layouts
What process is used when higher volumes of more standardized goods or services are
needed? - Repetitive 
What system is used when a very high volume of non-discrete, highly standardized output
is desired? - Continuous 
What are used to achieve a smooth and rapid flow of large volumes of goods or customers
through a system? - Product Layouts
The stage in which a new product is first distributed and made available for purchase, after
having been developed in the product development stage. - Introduction Stage
The stage in which the product’s sales decline. - Decline Stage
The stage in which the product’s sales growth slows down or levels off after reaching a peak. -
Maturity Stage
The stage in which the product’s sales start climbing quickly. - Growth Stage
Usually operates on a relatively small scale. It is used when a low volume of high-variety goods
or services will be needed. - Job Shop
Used when a moderate volume of goods or services is desired, and it can handle a moderate
variety in products or services. - Batch 
Machinery that has sensing and control devices that enable it to operate automatically. -
Automation 
In addressing which level of quality is appropriate, the following must be considered, except: -
market size
Often be categorized as product, process, or fixed-position layouts. - Service Layouts
Preventive maintenance, the capacity for quick repairs, and spare-parts inventories are
necessary expenses. - Disadvantages of Product Layouts
Routing and scheduling pose continual challenges. - Advantages of Product Layouts
The establishment of routing and scheduling in the initial design of the system. These activities
do not require much attention once the system is operating. - Advantages of Product Layouts
The system is highly susceptible to shutdowns caused by equipment breakdowns or excessive
absenteeism because workstations are highly interdependent. - Disadvantages of Product
Layouts
The systems are not particularly vulnerable to equipment failures. - Advantages of Product
Layouts
The systems can handle a variety of processing requirements. - Advantages of Product Layouts
Is the capability of an organization to produce an item at an acceptable profit – Manufacturability
Is the capability of an organization to provide a service at an acceptable cost or profit.–
Serviceability
Dismantling and inspecting a competitor’s product to discover product improvements is called
______. - Reverse engineering
Is the process of converting the results of applied research into useful commercial applications.
– Development
Which of the following is not a supply chain based source of idea? Competitors