R: Good Morning. This is ( NAME ) of Parsu Hotel. How can I help you?

G: Ok, I would like to book a room for next week.

R: Sure, Sir. May I know the specific date for the reservation?

G: Why not? I would like to reserve a room from the 5th of April for 5 days.

R: What type of room do you like to reserve, Sir?

G: Well, a double bedded room with Air Condition and other facilities at least.

R: Thank you Sir, just give me a minute, let me check. ( after few seconds ). Yes, a few double
bedded rooms are still vacant on 5th April. Do you prefer a room with the view of the swimming
pool or the hill sir?

G: Oh.. both are nice. But I like nature most. I guess hill view will be splendid. Right?

R: Sure Sir. Your room tariff will be 80 dollar per night including taxes with the complimentary
breakfast at our Parsu Restaurant. Is it ok?

G: Hmm…. Yes.

R: May I have your name please?

G: Yes. I am MANUEL.

R: How do you spell your name?

G: It’s M-A-N-U-E-L.

R: all right, Mr. Manuel. May I also have your Contact number?

G: Yes. 09505457756

R: I repeat 09505457756. Am I right?

G: Absolutely.

R: So. A double room is booked for you Mr. Manuel from 5th April for 5 days with the hill view.

G: Yes. That’s right. May I ask for your special favor?

R: Sure, Sir. What can we do for you?

G: Actually 5th April is my Boyfriend's’s birthday. Could you arrange a nice flower bouquet for her
in the room as a pleasant surprise?

R: Certainly sir. It will be our pleaser to provide you with the complimentary flower bouquet for
the occasion. Don’t worry. Be assured that we will also decorate the room the best possible way. I
hope sir will be surprised and happy.

G: That is so nice of you. Thanks.

R: You are most welcome, sir. We look forward to receive you on 5th April.

G: Yes. Good bye.

R: Good bye. Mr. MANUEL. Have a pleasant day.