12C Bulletins 2 of 2

SERVICE INFORMATION BULLETIN
TITLE : Keyless start functionality information
DOCUMENT # : 11 M 028
AFFECTED VEHICLES : 12C
SITUATION : Quality Engineering at McLaren Automotive have produced the

information outlined in this document to assist dealers in fully
understanding the keyless start system on the MP4-12C. The key
elements covered are;
The difference between the key communication methods
The stages within vehicle usage where the key is used.
CARE POINT : This is not a comprehensive description of all key functionality,

but an overview of the key processes
Hardware
2 2
2
Key to vehicle
Key to vehicle is the communication method used when a user walks up to the vehicle and either unlocks/locks the
doors, or opens the luggage bin by pressing the luggage compartment release button on the key fob.
1
Key to vehicle communication protocol is transmitted on 433 MHz or 315MHz (dependent on country). When the key
is being used in this method in conjunction with the door release touch sensors to lock/unlock the car, this is referred
to Remote Keyless Entry (RKE).
The hardware used in this method is only the key and the Ultra High Frequency (UHF) amplifier and antenna
(highlighted in blue and grey above 1). The Security Body Controller (SBC) receives the encoded signal from the key
via the antenna and reacts accordingly if it is data from the correct key for the vehicle that is received.
Vehicle to Key to Vehicle

Vehicle to key to vehicle communication protocol is the method used when the vehicle needs to validate the keys
presence and will result in a “Key Not Found” cluster message if not found. The process to validate the key is, the
vehicle first attempts to wake the key by polling from the Low Frequency (LF) coils (red items above 2) using a
125KHz transmission. The direction and size of the 125KHz field generated by each coil is tuned to confirm if the key
is within the cabin or luggage bin or within a 1.5m radius outside of the doors. If the key successfully receives a
125KHz poll it responds with a 433MHz or 315MHz transmission to the Ultra High Frequency (UHF) antenna is the
same method as key to vehicle communication above.
There are four main user inputs which will request the vehicle to validate the keys presence with a vehicle to key to
vehicle communication:
1. Opening the door (having not used RKE)

2. Starting the engine
3. Turning the ignition on
4. Vehicle automated speed check
The first of these scenarios is referred to as passive entry. This is where a user swipes the vehicle touch sensors to
unlock and open the door, having not used the key to first unlock the car. This cannot generate a key not found
message. The same method is used to validate the keys presence if the door lock sensor is swiped to generate a
passive lock.
The second scenario is the vehicle checking the key is present before allowing engine start, and is a scenario in which
most users will receive a “Key Not Found” message. The initiation of the LF poll is on pressing the start / stop engine
button with your foot on the brake. If the SBC does not receive a valid key response, the vehicle will not allow the
engine to start and a “Key Not Found” message will be displayed. If on a repeat press of the start stop engine button
the key is successfully found, the transition to engine running is allowed and the “Key Not Found” cluster message is
removed.
Thirdly, the vehicle requires the presence of the key to turn the ignition on (engine not running). This is also referred to
as Ignition State 5, and is when the user can see vehicle speed displayed in the instrument cluster. Again the key
validation occurs on pressing the start / stop engine button to enter ignition on, and will not allow the transition if the
key cannot be found. If on a repeat press of start / stop engine button the key is successfully found, the transition
occurs and the “Key Not Found” cluster message is removed.
The fourth and final key check occurs automatically - only once - when vehicle speed exceeds 15km/h for the first time
since engine start. This function is to validate that the driver has not driven off having accidentally left the key behind.
The vehicle will not stop the engine in this scenario or check for the key again until the engine is stopped and one of
the four scenarios above is repeated
“Key Not Found” Cluster Message

The “Key Not Found” message is only displayed in the instrument cluster once the vehicle has fully checked for the
key and confirmed it cannot be found in any of the scenarios listed above. Once the “Key Not Found” cluster message
2
is displayed the cluster message can be acknowledged by pressing the acknowledgement button on the lower left
stalk on the steering column. Pictures below
Conclusion
When assessing key functionality or problems with “Key Not Found” cluster messages, it is critical to understand the
communication methods being used in the specific scenario on test. Also understanding of when and why the
communication between vehicle to key and key to vehicle occur so as to advise customers correctly why a “Key Not
Found” cluster message exists and how it should be interpreted.
General Advisory
For security, it is recommended that the key fob is kept on the driver’s person when they are in the car.
Do not use keys next to laptops (or other electronic devices), they interfere with communications
Keep keys away from metallic items
Do not leave the key in:
o Front cup holders or shelf next to it
o Electronic Park Brake switch
o Resting on IRIS display
o Within the stowage compartment
o Resting on the Dynamic Switch Pack
Please contact your Regional Aftersales Manager should you have any queries relating to the information contained
within this bulletin.
3
TITLE : Knock Senor Diagnostic Trouble Code Clarification
AFFECTED VEHICLES : 12C Coupe and 12C Spider
SITUATION : Quality Engineering at McLaren Automotive have identified that

due to an internal calibration configuration issue within the
Engine Control Module (ECM) the Diagnostic Trouble Codes
(DTC’s) associated with knock sensors are incorrectly mapped to
the cylinders.
PROCEDURE : In the event that knock sensor DTC’s are present; the following
chart should be referred to, to establish the actual knock sensor
that requires investigation. .
InCorreCt KnoCk CorreCt KnoCk

sensor sensor AssoCiated Engine
DTC desCription desCription ECU pins
P032812 KS4 KS1 EN001 Pin 79, EN001 Pin 100
P032D12 KS2 KS3 EN001 Pin 78, EN001 Pin 99
P032C11 KS2 KS3 EN001 Pin 78, EN001 Pin 99
P032B00 KS2 KS3 EN001 Pin 78, EN001 Pin 99
P032A00 KS2 KS3 EN001 Pin 78, EN001 Pin 99
P033D12 KS1 KS4 EN001 Pin 77, EN001 Pin 98
P033C11 KS1 KS4 EN001 Pin 77, EN001 Pin 98
P033A00 KS1 KS4 EN001 Pin 77, EN001 Pin 98
P033B00 KS1 KS4 EN001 Pin 77, EN001 Pin 98
Page | 1 Date released: 17 May 2013

Originator: AB V3
The correct knock sensor description has been implemented at Platform 9 Engine control module (ECM) software
level onwards
Please contact your Regional Aftersales Manager if you have any queries relating to the information contained in this
bulletin.

Originator: AB V3
SERVICE information BULLETIN
TITLE : Introduction of M10 suspension components
DOCUMENT # : 11 B 003
AFFECTED VEHICLES : 12C’s built from 29 May 2012 onwards
SITUATION : McLaren Automotive have introduced a design change to

vehicles built from 29 May 2012. Vehicles will now be built with
M10 suspension to sub frame mounting bolts (previously M8).
The affected components are front subframe, rear subframe,
upper and lower wishbone assemblies.
A limited run of vehicles will be fitted with M8 upper front

wishbones. All other suspension components listed above will be
M10 variants.
Unipart will continue to stock wishbone assemblies, front

subframes and all associated bolts and fixings for vehicles built to
M8 specification. They will also continue to stock a limited supply
of M8 rear subframes. Once the stock of M8 rear subframes has
been exhausted, vehicles requiring replacement of this
component will need to be converted to M10 specification.
PROCEDURE : The matrix on the following page has been published to assist
dealers when carrying out a repair,that results in the front or rear
sub frame needing to be replaced.
Please contact your Regional Aftersales Manager should you have any questions relating to the information contained
in this bulletin.
1
repair proCess for Repair ProCess IF M8
replaCement PART AVAILABLE TO
Component vehiCle's fitted with SPECIFICATION PART IS Comments
M8 SPECIFICATION
M8 Bolts NO LONGER AVAILABLE
LH Lower Front
Replace component only Yes N/A N/A
Wishbone
LH Upper Front
Wishbone
RH Lower Front
Wishbone
RH Upper Front
Wishbone
LH Lower Rear
Wishbone
LH Upper Rear
Wishbone
RH Lower Rear
Wishbone
RH Upper Rear
Wishbone
Front Sub Frame Replace component only Yes N/A N/A
Fit M10 rear frame and M10 rear upper Work to be recorded in
Rear Frame Replace component only No
and lower wishbones including bolts the Retailer Portal.
Tub is not a serviceable

Fitment of M10 body in white with M10
Body in White (Tub) Replace component only No part. Body in white
wishbones
required.
M8 suspension bolts
M8 Bolt(s) Replace component only Yes N/A
torqued to 33Nm
M10 suspension bolts

M10 Bolt(s) N/A N/A N/A torqued to 63Nm
2
SERVICE Information BULLETIN
TITLE : McLaren smart key operation and diagnostic guidance

UPDATED 20/11/2012
AFFECTED VEHICLES : 12C Coupe and 12C Spider
SITUATION : Quality Engineering at McLaren Automotive have released the

information outlined in this document to support dealers when
diagnosing key related faults.
The key elements covered are in this document are:
Key functionality summary
Diagnosing which element of the key is inoperative
PROCEDURE : In the event of a customer complaint that the key has failed to
respond, the diagnosing which element of the key is inoperative’
section of this document should be followed, only if car is in the
workshop.
Key functionality summary:
The key function can be split into 3 main areas;
Remote Key Operations
Button press lock
Button press unlock
Button press luggage release
Passive Entry
With the key in range, unlock the vehicle via the external touch sensor
With the key in range, lock the vehicle via the external touch sensor
Passive Start
Cycle the ignition and start the engine via the passive start feature when key is located within the cabin
In the event of a potential key failure, one or more of the above functions will fail to operate in the correct manner.
Care Point: Do not place the key in areas of known electrical interference within the cabin, please refer to service
information bulletin 11 M 028 for this information.
Care Point: The battery should NOT be removed from the key to carry out the key diagnosis below
1
Key Diagnostics:
In order to determine that the key issue observed is associated with the key hardware and not an external factor,
where possible, the following checks should be performed using the McLaren Diagnostic System (MDS);
Passive Entry check
1. Perform checks via both driver and passenger door by attempting a passive entry. If access into the vehicle is
successful by passive entry, the MDS tests below are not required. Proceed to the remote key functionality check.
2. Carry out a DTC read for both door modules and confirm no LF antenna DTC’s are logged.
3. Perform the LF antenna test with the MDS and confirm correct operation
4. Select SBC(1), actual Values(2), highlight all LF antenna status read (3), press play(4), press digital display (5)
4 5
2
5. If the LF antenna test returns the value no, no fault is present. If the test returns the value fault, proceed to further
diagnose and rectify the relevant antenna fault (6).
Remote Key functionality check
1. Confirm you can lock, unlock and open the luggage compartment. If successful proceed to the passive start
results in, the no ability to cycle ignition section of this document.
2. Remote key tests with the MDS will not be required if the remote function is successful.
3. If both the passive entry and remote function fail to allow access to the car, proceed to enter the vehicle by using
the mechanical key to check the passive start function.
4. The following procedure can only be carried out if you are able to gain entry to the car and ignition state 5 can be
established.
5. Using the MDS, confirm valid data is received when each of the three key buttons are pressed independently.
3
6. Select SBC (7), Actual Values (8), highlight all UHF values (9), press play (10), press digital display (11)
10 11
9
7. Press each remote button and record the values. If all of the values remain at 0 (12), the remote is not
transmitting, if any other value is displayed (13), the remote function is OK. It is important to note that
UHF_Byte_6 will always display 0 regardless of whether a key is transmitting or not.
12
4
13
If no valid data is received from the key, proceed with passive start test.
Care Point: The battery should NOT be removed from the key
Passive start results in no ability to cycle ignition
Care Point: Ensure the vehicle battery state of charge is greater than 15% before the following tests are carried out.
1. If ignition state 5 cannot be established, proceed to gain access to the vehicle battery and measure the voltage.
2. If the battery voltage is below 13 volts the battery will need to be charged using the recommended battery charger,
please refer to service information bulletin 11 M 001 for this information.
3. If ignition state 5 is established, carry out the following procedure to access the battery status.
5
4. Move the control stalk back (14) and release, then up or down (SCROLL + or -) to vehicle info
14
5. Pull the stalk towards you (FORWARD) to enter the vehicle info menu
6
6. Move the control stalk down (SCROLL -) to highlight battery status (16)
16
7. Pull the stalk towards you to see the battery status of the car
7
8. Test the key/s within the cabin away from all electronic devices and switch packs, ensure that you can cycle
through all ignition states and also start the engine.
9. If you cannot switch the ignition to state 2 or above, operate the hazard switch to prevent the vehicle from entering
sleep mode and proceed with the Key test at step 11.
10. If you are able to switch the ignition to state 5 and start the vehicle but have failed the Remote Key functionality
check, the key must be replaced.
11. Select SBC (17), Sequences (18), Key Test (19), followed by the arrow key (20).
19
18
17
12. Ensure that the precondtions are met select ok (20).
20
8
13. Ensure that only one key is in the cabin and then select ok (21).
21
14. If the test passes repeat the test with the other keys by selecting ok (22) observing the same conditions as
outlined at step 13.
22
Care Point: Battery should be removed for a minimum of 5 minutes.
15. If the test fails remove the key battery and check the battery voltage. If the battery voltage is ok, refit the battery
and repeat the key test as outlined in steps 6-7 and 12-13. If either test still fails and all external factors have been
considered, the key must be replaced.
9
16. If all or any of the above remote function returns after removing and refitting the key battery, the keys should be
replaced.
Care Point: Do not attempt to reprogram the existing keys.
Care Point: A minimum of two keys must be sucessfully programmed to the vehicle.
17. If a customer contacts the dealership with a key issue, they should be advised to remove the battery from the key
for 5 minutes and then refit. If the key function does not return or ignition state 5 cannot be achieved the car will
need to be recovered to the dealership for key replacement.
18. If the remote functions return, customer should use spare key and advised the key should be replaced and
arrange a service booking with the customer for key replacement.
Care Point: Removal and refitting the key battery is only an interim solution until keys can be replaced.
If ignition state 5 cannot be established with either key, proceed to replace the Security Body Control (SBC) in addition
to any other require rectification.
McLaren Automotive request that all faulty keys are returned to MTC for further analysis. Please ensure that you
complete a warranty return label for each individual component, also document and include which of the above
mentioned failure modes are relevant to the unit/s on;
in this bulletin.
WARRANTY INFORMATION
DESCRIPTION RESOLUTION CODE TOTAL REPAIR TIME

Assy-key fob-lock barrel -kit M0M30103A33A9908 Refer to SIS for individual
repair times
PARTS INFORMATION
PART DESCRIPTION PART NUMBER QUANTITY ORDER PROCESS
Key fob-no blade and cap- 11M2410CP 1 Unipart

315MHZ
Key fob-no blade and cap- 11M2411CP 1 Unipart
433MHZ
ECU-Body control 315MHZ 11M1216CP 1 Unipart
ECU-Body control 433MHZ 11M1214CP 1 Unipart
10
TITLE : McLaren Special Operation (MSO) track pack vehicles
DOCUMENT # : 11 Q 007
AFFECTED VEHICLES : 12C Coupe and Spider
SITUATION : MSO at McLaren Automotive would like to inform dealers how to

recognise a vehicle fitted with track pack seats and who to contact if the
vehicle requires rectification to the Occupant restraint control (ORC)
module. This option is not available to Federal specification markets.
MSO track pack vehicles are fitted with alternative seats, picture below (1) and the ORC module is updated with
unique software for this option that can only be installed by MSO.
1
If the ORC module requires reconfiguring or replacement then you MUST contact MSO with the vehicles unique
identification number which can be located next to the VIN identification plate (2).
If the ORC module is reconfigured or replaced the airbag warning light will be on and will require replacement.
MSO can be contacted via the following email specialoperations@mclaren.com.
When contacting MSO with reference to any other update they have carried out on a vehicle, you must always supply
the vehicles unique identification number as shown above.
in this bulletin.
2
TITLE : Damage to the On-Board Diagnostic (OBD) port/ Intermittent

corrupt data via McLaren Diagnosis System (MDS).
POTENTIALLY
AFFECTED VEHICLES : MP4-12C
SITUATION : OBD port is a delicate component within the vehicle. It is

susceptible to excess force and misalignment of the MDS plug. If
a pin within the OBD port is damaged, data collected through the
OBD port can become intermittent. This can gradually get worse
with continued use.
PROCEDURE : Great care must be taken when connecting the MDS to the OBD
port. Do not sit in the driver seat and insert the MDS socket
through feel alone.
1. It is possible the OBD port can be observed to be slightly off centre to the surrounding trim (1).
2. The metal clip on the MDS plug (2) needs to slot directly over the OBD port housing (3). The technician should
visually check that both components are aligned before gently attaching the MDS plug to the OBD port.
1
3
3. Damage to the MDS plug clip (4) is also possible if these instructions are not adhered to.
bulletin.
2
TITLE : Occupant Classification System (OCS) conversion to Capacitance

Mat IEE
DOCUMENT # : 11 N 011
AFFECTED VEHICLES : 12C Coupe built with OCS sensor bolt system
SITUATION : Engineering at McLaren Automotive have released a service kit that

allows vehicles built with the OCS sensor bolt system to be
converted to the IEE Capacitance Mat type.
PROCEDURE : The conversion kit should be fitted to all vehicles that will be visiting
the workshop with a diagnostic trouble code in the ORC module
relating to the sensor bolt system.
A DTC PDF printout must be extracted from MDS and attached to

the work package with all relevant DTCs logged in the ORC module.
Failure to attach this document to the work package will result in the
warranty claim being rejected.
Care point: The Platform 9.0 “Owner Manual Supplement‟ (A) must be placed in the vehicle once the seat has been
converted. This only applies to vehicles that have not had 11 M 039 “Vehicle software platform update to 9.0” carried
out previously. The Supplement includes information relating to the new IEE OCS system functionality.
Page | 1 Date released: 24th September 2013

V4
Originator: TA
REMOVAL:
1. Please refer to AA-RM-06N03-01-008 – Remove/install seat
2. Please refer to AA-RM-06N03-01-019 – Remove/install seat – Back – Foam
3. Please refer to AA-RM-06N03-01-018 – Remove/install seat – Heating element – Back
4. Please refer to AA-RM-06N03-01-021 – Remove/install – Back – Cable
5. Please refer to AA-RM-06N03-01-001 – Remove/install seat – Cover – Back
6. Please refer to AA-RM-06N03-01-016 – Remove/install seat – Back – Shell
7. Please refer to AA-RM-06N03-01-004 – Remove/install seat – Switch pack
8. Please refer to AA-RM-05M03-01-008 – Remove/install Electronic Control Unit – Seat
9. Please refer to AA-RM-06N03-01-002 – Remove/install seat - Base – Foam
10. Please refer to AA-RM-06N03-01-017 – Remove/install seat – Cover – Base
Care point: Do not remove the old harness from seat base assembly until the new harness is to be installed. Old
harness could be used as a guide of the new cable routing.

V4
Originator: TA
INSTALLATION:
1. Remove all four OCS sensors bolts with washers and nuts (1).
1 1
1
1
Care Point: Please ensure that the new bolts have pre-encapsulated Loctite applied to them. If not, apply Loctite 243
to each thread.
2. Install bolt with washer (2) and nut (3), 11N3158CP. Apply torque of 21Nm. Repeat process on all corners of the
seat frame.

V4
Originator: TA
3. Install seat harness11N3143CP or 11N3144CP by using the old harness as a guide for routing.
4. Connect the new harness to the seat back adjust motor (4).
5. Install seat back shell to recliner (5).

V4
Originator: TA
6. Install both side panels (6) using the original bolts.
7. Refit seat cover back (7).

V4
Originator: TA
8. Use the new seat base foam 11N3145CP (8).
Care Point: Use the adhesive tape fixed on the heating element mat base.
9. Install the heating element mat base on the seat base foam. Follow the contours of the seat base foam and then
mount the thin lateral stripes (9) in the fixation channels (10) on both sides. Guide the cable through cutout on rear
of seat base foam (11).
11
10

V4
Originator: TA
Care Point – Use the adhesive tape fixed to IEE sensor mat.
10. Install IEE sensor mat 11N3153CP (11) on to the seat heating element. Follow the contours of the seat heating
element and mount the thin lateral stripes (12) in to the fixation channels (13). Guide the harness through heating
element mat base and cutout on rear of the seat base foam (14).
12
11
14
13
Care Point: Stick second foam pad on top of the first pad. Pads have an adhesive backing.
Care Point: Foam pads can be transferred from old seat cushion. Be careful not to damage the foam pads when
removing them from the old cushion.
11. Install two foam pads to the area where the switch pack will be installed (15).
15
12. Seat base foam assembly is now ready for use.

V4
Originator: TA
13. Use the new seat base plastic pan IEE 11N3154CP (16).
16
14. Transfer the clips (approximately 20pcs) from the old pan in to the new one (17).
17

V4
Originator: TA
15. Turn the seat pan upside down and check if the rear bushings are already pre-assembled in the seat pan (18). If
yes, proceed to step 20.
18
16. Get the two rear bushings (19) (available at the seat base fixing kit 11N3155CP).
17. Lubricate the clamping area with a thin layer of grease (20).
19
20

V4
Originator: TA
18. With the use of a hammer carefully install the bushings into the seat pan (21).
21
21

V4
Originator: TA
19. Turn the seat pan upside down, the inner side pointing upwards (22).
22
20. Apply some glue all around the seat pan in the trim area (23).
23

V4
Originator: TA
Care Point: Ensure harness is routed through the square cut out at the rear of the seat pan (24).
21. Get the seat base foam assembly and install it on the seat pan. Press seat base foam firmly against the glue
stripe (25).
24
25

V4
Originator: TA
22. Remove sticker from IEE mat and stick it on lower side of seat pan on the opposite side to the switch pack (26).
26
Care Point: If the trim cover is stretched or if it doesn‟t fit quite well enough, a hot air fan can be used to manipulate
the trim cover surface.
23. Install trim cover and mount from inner to outer side. First mount trim cover to fixation channels and then mount
retention strips to clamps in foam. Finally pull trim cover over outer edges of seat pan and clip into circumferential
groove (27).
27

V4
Originator: TA
24. Install the two front bushings (available at the seat base fixing kit 11N3155CP) (28).
28
25. Get the bracket-electronic 11N3159CP (29).
29

V4
Originator: TA
26. Install the pull-up circuit 11N3156CP to the bracket using the two rivets supplied in the kit (30).
30

V4
Originator: TA
27. Install IEE OCS module 11N3133CP to the bracket using the two expanding pins supplied in the kit (31).
31
31

V4
Originator: TA
28. Install the bracket assembly into the seat base using the three rivets supplied in the kit (32).
32
32
32
29. Mount the seat base assembly into the seat frame.
30. Install the seat base over the side frame bolts (33).
33

V4
Originator: TA
31. Secure the seat base with the two retaining clips (available at the seat base fixing kit 11N3155CP) (34).
34
32. Secure the two front bushings (35) around front tube and ensure that they are firmly closed.
35
Care Point: Please ensure that the new bolts have pre-encapsulated Loctite applied to them. If not, apply Loctite 243
to each thread.

V4
Originator: TA
33. Install the two U-brackets (36) and secure them with the screws supplied (available at the seat base fixing kit
11N3155CP). Apply torque of 24Nm +/- 1 Nm.
36
34. Connect the new harness to all peripheral units of the seat (module, heating mat, belt buckle, height adjuster
switch, height adjuster motor, switch pack, length adjuster motors).

V4
Originator: TA
35. Replace the ORC module – Please refer to AA-RM-05M03-01-009 - Remove/install control unit - Occupant
restraint controller.
36. Select ORC_02 (37), then Reprogramming (38), select the software variant applicable to the vehicle (39) then
proceed to the software download by selecting the tick button (40), followed by the arrow button (41). Select „YES‟
to initiate programming.
37
41
37
40
39
Care Point: Ensure that the cut cable is not visible to the customer.
37. BTS cable (42) must be cut close to the BTS sensor.
42
38. Check functionality of the system after reprogramming of the ORC module. Enter to ORC_02 / Actual Values and
check the Occupant Classification System status read. The reading should change from Empty (when seat is
empty) (43) to Small adult (when seat is occupied) (44).
V4
Originator: TA
43
44
39. Install components in reverse order.
in this bulletin.

V4
Originator: TA
Warranty Information: Please ensure that all parts removed from the seat during the conversation will be returned to
McLaren via the normal parts warranty return route.

Conversion to Capacitance Mat IEE N0N301D9A33B4H01 5.0 hours
PARTS INFORMATION
Control Unit ORC Airbag 11M2359CP 1 Unipart
IEE Upgrade Kit – Manual seat 11N3567CP 1 Unipart
IEE Upgrade Kit – Electric seat 11N3568CP 1 Unipart

V4
Originator: TA
TITLE : Differences between old and new Occupant Classification System –
UPDATED 07/09/2012
SITUATION : Quality Engineering at McLaren Automotive have released the

information outlined in this document to support dealers identify the
differences between the old and new Occupant Classification
System (OCS).
The new OCS which has been introduced in all MP4-12Cs from VIN SBM11AAD2CW001393, Production number
5566, has a number of differences compared to the old system, which are all listed in the table below.
OCS Sensor Bolt System OCS IEE System
4 OCS sensor bolts Capacitance Mat
Passenger seat belt fitted Belt tension system(BTS) Passenger Seat belt without BTS
ORC module with OCS sensor bolt calibration ORC module with IEE calibration
OCS sensor bolt module OCS IEE module
OCS sensor bolt seat harness IEE seat harness
Seat Frame with OCS sensor bolts Seat Frame without OCS sensor bolts
in this bulletin.
1
TITLE : Odometer value accumulation with a front wheel speed sensor

removed
SITUATION : Quality Engineering at McLaren Automotive have found that it is

possible to increase the odometer value by disconnecting one of
the front wheel speed sensors. This only occurs if the vehicle is
also in ignition state 5 or 6.
PROCEDURE : A wheel speed sensor should not be removed whilst the vehicle
is ‘awake’. The full failure situation is outlined below:
If a single front wheel speed sensor is disconnected, whilst the other one remains plugged in, a value of zero will be
transmitted. When the vehicle is in ignition state 5 or 6 the vehicle speed logic will fail and go to a very high value. This
will cause the odometer reading to increase.
To avoid this circumstance, never disconnect either front wheel speed sensor with the vehicle in ignition state 5 or 6. If
for any reason you have to disconnect a wheel speed sensor, ensure that both front wheel speed sensors are
disconnected whilst the vehicle is in a low ignition state. It is then possible to go into ignition state 5 and 6 without the
odometer reading increase occurring.
A new software release will eliminate this discrepancy. Until notification of a new software platform release this
procedure will need to be adhered to.
Please be aware that the rear wheel speed sensors do not replicate this issue, but the above process should still be
adhered to as good working practice when working on rear wheel speed sensors.
Please contact your Regional Aftersales Manager if you have any queries relating to the information contained within
this bulletin.
1
TITLE : Oil pressure switch kit modification
DOCUMENT # : 11 F 009
SITUATION : Quality Engineering at McLaren Automotive have introduced a new oil

pressure switch kit which contains an oil pressure switch, an adaptor
and two washers of different thickness. The new adaptor is suitable
with the engines that are fitted with the old block (oil pressure switch
fitted vertically). Engines equipped with the new block (oil pressure
switch at an angle in a raised position) won’t require the kit.
PROCEDURE : If a vehicle is in the workshop and has experienced one of the below
issues or activities, the oil pressure switch must be replaced with the
new version.
Oil Pressure Switch Failure

Engine Removal
Replacement Engine Installation
Inlet Manifold Removal
Coolant Drain
The repair instructions in SIS to remove/install the oil pressure switch have been updated.
Please refer to AA-RM-04F01-01-024 - Remove/install oil pressure switch for Coupe.
Please refer to AB-RM-04F01-01-024 - Remove/install oil pressure switch for Spider.
in this bulletin.
Warranty information: If the engine or the inlet manifold has been removed from the vehicle only 0.1 hour could be
claimed and the cost of the part listed below in the Additional Costs section of the warranty claim. If the engine coolant
has been drained from the engine claim should 0.75 hours and the cost of the part.
Replacement of oil pressure switch E0F101N5A11A9901 2.5 hours

(old engine block only)
PARTS INFORMATION
Oil pressure switch kit 11F1389CP 1 Unipart
Page | 1 Date released: 17 July 2013

V1
Originator: TA
TITLE : Diagnostic Trouble Code P052100 – Oil pressure switch status
SITUATION : Quality Engineering at McLaren Automotive have identified that if

a vehicle with the engine running is switched off and on in quick
succession, the Diagnostic Trouble Code (DTC) P052100 – „Oil
pressure switch status‟ can become stored.
PROCEDURE : If a vehicle has this DTC logged it will need to be cleared. If the
DTC reappears straight away, when the vehicle is in ignition state
5, the oil pressure switch could genuinely be stuck in a high
position. If the DTC does not reappear after this process, the
event can be ignored and no further action is necessary.
Care point: Do not depress the brake pedal whilst performing this test, otherwise the engine will start and it will be
necessary to perform the following test again.
If the DTC does reappear straight away, interrogate the fault using the McLaren Diagnostic System (MDS). Within
Diagnostic Toolbox select ECM followed by Actual Values and read the Oil Pressure Switch Status. If the switch
status has a value of 1, with the vehicle in ignition state 5, it will be necessary to perform circuit checks for further
investigation. If the oil pressure switch does require replacement the normal warranty approval process will be
necessary. Please refer to “AA-RM-04F01-01-024 - Remove/install oil pressure switch” for instructions on how to
replace this component.
McLaren Automotive will look to improve the robustness of the oil pressure switch diagnosis in due course. This
bulletin will be amended once this has been implemented.
bulletin.
1
TITLE : Heating Ventilation and Air Conditioning OLED Display

Replacement
AFFECTED VEHICLES : McLaren 12C, 650S Coupe and Spider
SITUATION : Engineering at McLaren Automotive has released the Heating

Ventilation and Air Conditioning (HVAC) OLED display as a
serviceable item.
PROCEDURE : Please follow the procedure outlined in this document below

which explains how to replace the OLED display.
REMOVAL:
1. Please refer to AA-RM-06N07-01-002 - Remove/Install door speaker grille.
2. Please refer to AA-RM-05M04-01-004 - Remove/install switch - HVAC Control.
OLED display replacement procedure:
3. Remove the four screws securing the bezel to the assembly (1).
Page | 1 Date released: 01/08/2014

V1
Originator: AB
Care Point: Make sure not to damage the rotary knobs or the bezel.
4. Carefully lift the bezel and remove from the whole assembly unit (2).
5. Remove the black frame around the OLED display (3).

V1
Originator: AB
6. Carefully lift the OLED display by using a flat bladed screwdriver, you may have to lift the display from a number of
different places until fully removed from the assembly (4, 5 and 6).

V1
Originator: AB
6
7. Install the new OLED display and ensure the back pins are correctly inserted in the assembly (7).

V1
Originator: AB
8. Refit the black frame to the assembly (8).
9. Refit the bezel to the assembly and refit the four securing screws and torque to 0.85Nm (9).

V1
Originator: AB
10. Replace the four side clips using a flat bladed screwdriver (10).
10
installation:
1. Install all components in reverse order.
in this bulletin.

V1
Originator: AB
Drivers HVAC panel display M0M40127A33B4E01 0.35 hours
Passenger HVAC panel display M0M40148A33B4E01 0.35 hours
Both HVAC panel displays BDKA0491A11A9902 0.65 hours
PARTS INFORMATION
PART PART NUMBER QUANTITY ORDER PROCESS

DESCRIPTION
OLED display 11M3219CP 1 per assembly Unipart
HVAC panel clips 11M3220CP 4 per assembly Unipart

V1
Originator: AB
TITLE : Opening the luggage compartment if the doors cannot be opened
DOCUMENT # : 11 A 013
AFFECTED VEHICLES: 12C Coupe and Spider
SITUATION : If the doors are unable to be opened due to a flat battery, or faulty
door latches, it is necessary to use the manual luggage
compartment release.
PROCEDURE : Please refer to the procedure below to gain access to the manual
release cable for the luggage compartment lid. This will allow you
to access the battery.
REMOVAL:
1. Please refer to AA-RM-03B03-01-001 – Remove/Install wheel.
2. Please refer to AA-RM-02A02-03-002 – Remove/Install Wheel Arch Liner – Front.
3. Raise the left hand front side of the vehicle using a suitable jack.
4. Remove left hand wheel (1).
1
5. Remove left hand wheel arch liner (2).
6. Unclip manual release cable (3) and pull away from the protective sheath in direction shown (A).
The release cable is located at the top of wheel arch liner going into the wheelarch liner cover.
7. Unlatch luggage compartment lid to open.
INSTALLATION:
Please contact your Regional Aftersales Manager if you have any queries relating to the information
contained in this bulletin.
2
TITLE : Gearbox paddle shift operation not consistent
AFFECTED VEHICLES : All MP4-12Cs built from 8th March 2012 onwards
SITUATION : Quality Engineering at McLaren Automotive identified that the

steering wheel paddle switches on some vehicles have been
incorrectly set-up by the supplier.
PROCEDURE : In the event of a customer complaint of inconsistent gear shifts in

Manual mode, refer to the procedure outlined in this document.
1. Confirm whether the gear shift characteristics are inconsistent by road testing the vehicle. If confirmed, proceed to
step 2. If the concern is not confirmed no further action is required.
2. Connect the Mclaren Diagnostic System (MDS) to the vehicle.
3. Select PCCU (1), then Actual Values (2), select the Raw Sensor Voltage options as per the screenshot below (3),
select the play button to access the required data screen (4) and select Digital Display (5).
4 5
1
4. The MDS digital display will be shown.
5. The standard ‘resting’ voltage for the paddle should be between 3.45v and 4.05v. If the voltages measured are
within this range, proceed to the Removal section of this document. If the measured voltages are outside this
range, submit a Technical Request through the Retailer Portal for further assistance.
2
REMOVAL:
1. Please refer to A-RM-03D01-01-003 - Remove/install steering wheel
2. Mark the two grub screws highlighted below to show their original orientation (1).
1 1
1
3. Rotate the Grub screw ¼ of a turn clockwise (only on the paddle confirmed not to operate correctly when the
vehicle was road tested) this should now set the correct nominal value which will rectify the issue.
3
4. Install the steering wheel without fitting the securing bolt.
5. Check the pre-cog and full gearshift voltage values, by pulling the up shift and then the down shift paddles to
engage pre-cog, check the voltage range is between 2.2v to 2.8v and then engage the paddles fully and check the
voltage range is between 0.95v to 1.55v.
Example Pre-cog up shift and down shift screenshots below (3, 4)
4
Example gear selection up shift and down shift screenshots below (5, 6)
INSTALLATION:
2. Road test the vehicle to confirm that the gear shifts in manual mode are no longer inconsistent.
in this bulletin.
5

Paddle Shift Operation not N0N10141A33A4E04 1.50 hrs
consistent
PARTS INFORMATION
Screw - M16x25 - SKT - CSK 11N2249CP 1 Unipart
6
TITLE : Acoustic diagnosis of the parking sensors

UPDATED 27/03/2012
DOCUMENT # : 11 S 004
SITUATION : The parking sensor system used on the MP4-12C has four
mounted sensors at the front and a further four sensors at the
rear.
PROCEDURE : The parking system module is not on the vehicle’s Body CAN;
therefore, diagnostics is carried out acoustically by activating a
diagnostic command in the Body Controller (BC).
1. The diagnostic function for the parking sensor system is located within the Sequences section (1) of the BC (2) on
the MDS:
Activating this function will start a sequence within the parking system module which will output a series of tones as it
checks the integrity and operation of the system components.
1
2. After activation of the self-diagnostics, the system performs cyclical tests and shows acoustically the present error
status of every component. If the displayed component status is ‘failure’ a low warning tone is transmitted in a
frequency of 600Hz. Otherwise, a high tone is transmitted to indicate a ‘pass’. The ‘pass’ frequency for the front
parking sensors is 1500 Hz, and 1000 Hz for the rear parking sensors.
The diagnosis results are cyclically shown in a defined sequence in the table below (please refer to the graphics under
the table for confirmation of the sensor position).
Step Function Check Acoustic Tone Cycle Tone if Pass Tone if Error Fail
1 Installation REAR diagnosis Tone (2s), Pause (1s) Rear speaker 600 Hz
2 ECU diagnosis Tone (1s), Pause (O.5s) Rear speaker 1000 Hz Rear Speaker 600 Hz
Power supply, sensor supply
Tone (1s), Pause (O.5s) Rear speaker 1000 Hz Rear Speaker 600 Hz
3 and supply diagnosis
4 Sensor 1 Status Tone (1s), Pause (O.5s) Rear speaker 1000 Hz Rear Speaker 600 Hz
8 End of the rear diagnosis No Tone (2s) No audible tone

Installation FRONT
Tone (2s), Pause (O.5s) Front speaker 600 Hz
9 diagnosis
10 Sensor 5 Status Tone (1s), Pause (O.5s) Speaker front 1500 Hz Rear Speaker 600 Hz
14 Push button LED diagnosis Tone (1s), Pause (O.5s) Speaker front 1500 Hz Rear Speaker 600 Hz
15 End of diagnostic sequences No Tone (2s) No audible tone
4 3 2 1
2
8 7
6 5
Front parking
system
speaker on
head unit
bracket
3
Rear parking
system
speaker in
electric city
3. After step 14 within the sequence table the diagnosis starts again from the beginning.
bulletin.
4
TITLE : Electronic/Hydraulic Power Assisted Pump (EHPAS) noise
DOCUMENT # : 11 D 001
AFFECTED VEHICLES : 12C’s built from start of production until 30.05.2012
SITUATION : Quality Engineering at McLaren Automotive have identified a noise

which is produced by the Power Assisted Pump (PAS) feed pipe to
the Automatic Pressure Monitoring Unit (APMU) at low engine
speeds.
PROCEDURE : In the event of a customer complaint of a noisy EHPAS pump,

confirm that the source of the noise is the steering system. If
confirmed, remove the existing EHPAS pump feed pipe to the
APMU and replace with a new pipe. Please refer to the procedure
outlined in this document.
Care Point: Before any work on the hydraulic system, you must connect the MDS tool and depressurise the system.
Removal:
1. Please refer to AA-RM-02A02-03-004 - Remove/install luggage bin – Rear.
2. Please refer to AA-RM-05M01-01-003 - Remove/install battery.
WARNING!
Risk of injury and poisoning working with hydraulic fluid!
Risk of injury to skin or eyes from hydraulic fluid spraying out under pressure. When disengaging hydraulic lines
without depressurizing the system, dangerous skin or eye injuries can occur due to the very high pressures (in excess
of 200 bar). If hydraulic fluid, particularly central hydraulic fluid (especially harmful), comes into contact with
unprotected skin, this can cause damage to the skin.
If hydraulic fluid is swallowed, this can lead to poisoning symptoms such as headache, dizziness, nausea, vomiting,
diarrhoea, cramps and unconsciousness.
Depressurise the system and drain if necessary when commencing work on hydraulic
systems.
Never put hydraulic fluid into beverage containers.
Ensure there is sufficient ventilation, especially in the case of central hydraulic fluid.
Ensure that only authorised persons have access to hydraulic fluid.
Immediately seal disconnected leads and hoses and the connections to the assembly with
blind plugs.
1
Care Point: Ensure that a suitable container is used to catch excess fluid.
3. Remove bolt (1). M8x20 25Nm.
4. Detach (2) and remove pipe (3) from steering pump to APMU. M16x1.5 40Nm.
Installation:
5. Replace the existing EHPAS pump feed pipe to APMU with part number 11D0149CP(LHD) or 11D0150CP(RHD).
6. Fill/bleed the suspension hydraulic system by following the instruction A-RM-03B01-01-002 - Fill/bleed fluid –
suspension system.
8. Check functionality of the system.
in this bulletin.
2
Warranty Information
Remove/replace
PAS feed pipe to APMU B0D10123A11A2D01 1.5 hours
Parts Information
Pump feed pipe to APMU – LHD 11D0149CP 1 Unipart
Pump feed pipe to APMU – RHD 11D0150CP 1 Unipart
3
TITLE : Prevention of excess battery drain whilst luggage compartment is
open
POTENTIALLY MP4-12C
AFFECTED VEHICLES :
SITUATION : Quality Engineering at McLaren Automotive are aware of a

scenario that will cause the battery to drain at a significantly
elevated level. This occurs when the luggage compartment is
opened via the electronic key, if the vehicle is in a locked state.
PROCEDURE : In order for a flat battery to occur due to an excess battery drain
caused by the above situation, the vehicle must remain in a
locked position with the luggage compartment open for a
significant period of time. If there is a requirement to have the
luggage compartment lid open for a prolonged period, whilst
leaving the vehicle in a locked state, it is advisable that the
vehicle should be unlocked prior to opening the luggage
compartment lid. If the process is carried out in this order, then
the luggage compartment can be left open whilst the rest of the
vehicle is locked, with only a minimal battery drain. Although the
possibility of this situation would be rare, we would recommend
that all vehicle owners are aware of this situation.
Care point: If a customer complains of excess battery drain, please ensure bulletin 11 M 020 “Software and rework
requirements” is not outstanding as it addresses various battery drain issues.
bulletin.
1
Parts information BULLETIN
TITLE : Radio Tuner Supersession
DOCUMENT # : 11 T 007
AFFECTED VEHICLES : McLaren P1TM, McLaren 650S and 12C Coupe and Spider
SITUATION : McLaren Automotive Engineering would like to inform the dealers that
the standard radio tuner has now been superceded to part number
11M3017CP.
When part number 11M3017CP Tuner AM/FM/DAB is installed to a McLaren P1TM, McLaren 650S and 12C
Coupe and Spider that does not have a DAB antenna installed, the procedure below must be carried out.
This is to prevent the DAB icon appearing on the IRIS display (depending on certain markets).
The table below explains which markets require the Head Unit (HU) configuration to be altered to prevent the
DAB icon appearing.
Australia
China
Europe
New
Zealand
Switzerland
When installing 11M3017CP Tuner AM/FM/DAB to a vehicle that previously had a standard tuner, you will
also require link harness 11M3069CP, that allows you to connect to the HU.

Originator: AB V1
Care point: The procedure below is to be carried out after the initial re-flash of the HU with the correct
software after installing the AIS upgrade kit or DAB onto a vehicle that previously had a stand tuner installed.
1. Connect the McLaren Diagnostic System (MDS) to the vehicle.
2. Proceed to the Diagnostic Toolbox (1), select SCUG or SCUG_02 (2), then Sequences (3), select
Change Car Configuration (4) and proceed by selecting the arrow button (5).
3. Make a note of the vehicles current market configuration (6). Select Yes to change the current market
configuration (7).

Originator: AB V1
4. Select ROW (8) and proceed by selecting OK (9).
5. Scroll through the remaining options by selecting No and then you will see Operation successful (10).
10

Originator: AB V1
6. Select HU_02 (11), then select Sequences (12), select Align Vehicle Configuration (13), followed by the
arrow key (14).
12
14
11
13
7. From the IRIS display select Advanced Settings (15).
15

Originator: AB V1
8. Select Privacy (16) in order to access the Factory Data Reset.
16
9. Select Factory Data Reset and wait for this to be completed.
10. Place the vehicle into a sleep mode and wait for 5 minutes, and then establish the vehicle back into
ignition state 5.
11. Proceed and carryout steps 2 and 3 and select the vehicles original market configuration noted at step 3.

Originator: AB V1
Care point: Step 12 is only required on vehicles installed with an electric steering column.
12. Manual Re-registration requires to be performed. Operate the switch forwards until the column stops
moving and hold the switch in this position for five seconds, then move the switch upwards until the
column stops moving and hold the switch in this position for five second (17). If the column is already in
this position hold the switch for five seconds forwards and then upwards.
17
13. Carryout a full DTC and read and delete of all the modules. DTC B143600 Missing/Incompatible Car
Configuration will be logged in the HU_02 and can be ignored.
Please contact your Regional Aftersales Manager should you have any questions relating to the information

Originator: AB V1
ServiCe Information Bulletin
TITLE : Bodyside Rear paint surface deterioration UPDATED 29/10/2012
th
AFFECTED VEHICLES : All MP4-12Cs built up to 13 June 2012.
SITUATION : Quality Engineering at McLaren Automotive have released a solution to

rectify and prevent the paint deteriorating around the quarter glass trim
finisher on the Bodyside Rear.
PROCEDURE : In the event of a customer complaint, follow the procedure outlined in

this document. If the vehicle requires paint rectification, you must
contact your Regional Aftersales Manager to gain approval for the
refinish work to be carried out.
Removal :
Care point: Quarter glass trim finishers on some vehicles have been bonded along the upper section. Care must be
taken when removing the trim.
1. Remove the quarter glass finisher on both sides of the vehicle.
Check the positioning of the quarter glass is correct using a 7.5mm (+0.2) and a 6.25mm (+0.2) gap gauge (1). The
clearance between the lower edge of the glass (2) and the inner bodyside (3) needs to be measured.
.
1
2. A 7.5mm (+0.2) gap gauge should be used in section A and a 6.25mm (+0.2) gap gauge should be used in
section B.
B
A
3. If the measurement exercise is successful, proceed to the Quarter trim finisher installation section at point 7.
4. Please refer to AA-RM-02A04-01-002 - Remove/install window - Rear quarter glass.
5. The new quarter glass should be aligned using chock blocks in the same measurement areas as point 2 to
achieve the 7.5mm (+0.2) and 6.25mm (+0.2) gap along the lower edge, producing a 7mm gap along the top
edge. Example of a chock block below (4).
2
6. If the paint surface has been noticeably damaged by the original seal this must be rectified before the new finisher
is fitted. Examples of poor paint deterioration below (5, 6). If the paint surface is not damaged, continue with the
procedure.
Care point: Ensure that the correct tooling/covers are used when working in area’s close to/or on body panels.
3
Quarter trim finisher installation:
7. Hook forward the upper corner of finisher over quarter glass (7).
8. Secure the inner rear corner of finisher to the rear of quarter glass (8).
9. Clip the finisher along top edge of the quarter glass and the body (9).
10. Locate the outer rear corner of the finisher to the bodyside, to create touch condition (10).
11. Clip the lower edge of finisher to the body (11).
12. A slight step condition between end of finisher and bodyside may be experienced (12).
10
11
12
Your Regional Aftersales Manger will need to be informed in order to obtain authority for paint rectification.
in this bulletin.
4
Warranty Information
DesCription Resolution Code Total Repair Time
Both quarter glasses replaced

and new quarter trim finisher A0A40398A25I9902 2.30 hours
installed
Left-hand quarter glass

replaced and new quarter trim A0A40398A25I9902 1.30 hours
finisher installed
Right-hand quarter glass

replaced and quarter trim A0A40390A25I9902 1.30 hours
finisher installed
Quarter glass positioning

checks and new quarter trim N0N60156A24A2G02 0.45 hours
finisher installed
Parts Information
Left-hand quarter glass 11A6552CP 1 Unipart

finisher
Right-hand quarter glass 11A6553CP 1 Unipart

finisher
Left-hand quarter glass 11A0153CP 1 Unipart
Right-hand quarter glass 11A0152CP 1 Unipart
5
TITLE : Remove / replace vacuum hoses under the intake manifold
SITUATION : Quality Engineering at McLaren Automotive have created this

document to aid dealers when removing and replacing the
vacuum hoses which are located under the intake manifold.
PROCEDURE : If one or more of the vacuum hoses which are located under the
manifold has been indentified to be leaking, please follow the
procedure outlined in this document to remove and replace the
affected hose/s.
REMOVAL:
1. Please refer to AA-RM-04F01-01-019 - Remove/install intake manifold.
2. Disconnect both connectors (1) from the solenoid valves.
3. Detach the harness clip (2) from the intake manifold rib and lay the harness away from the vacuum tank area.
1
4. Remove Oetiker clip (3) and detach vacuum hose from the intake manifold vacuum tank.
Care Point: T-piece is a plastic component. Failure to hold the T-piece in step 5 could lead to damage whilst
removing the vacuum hose to both the T-piece and the hose.
5. Hold secondary air injection T-piece (4) and detach vacuum hose (5) from the T-piece.
3
5
6. Remove Oetiker clips (7).
7. Remove vacuum hose (8) from the intake manifold and from the intake manifold vacuum tank.
2
Installation:
Care Point: Apply P80 THIX to spigots before installing hoses.
Care Point: Renew Oetiker clips.
Care Point: Ensure that the bottom edge of Oetiker clips should be approximately 5-6mm from the end of the hose
but not over swage of the spigot (9).
Care Point: Ensure that vacuum hoses are fitted in the correct orientation. Flow direction arrows on both valves
should always face towards inlet manifold and not towards the inlet manifold vacuum tank (10).
10
3
8. Renew vacuum hose (11) using part number 11F1216CP.
11
9. Place new Oetiker clips (Part number 11F0998CP) on each side and connect the vacuum hose to the inlet
manifold vacuum tank and to the inlet manifold (12).
Care Point: Ensure that hose ends are pushed fully home.
12
4
Care Point: Ensure that both Oetiker clips are crimped in the correct orientation (13) (14).
13
14
10. Crimp Oetiker clips using crimp tool.
11. Renew vacuum hose (15) using part number 11F1215CP.
12. Place new Oetiker clip (part number 11F0998CP) and connect the vacuum hose to the inlet manifold vacuum tank
(16).
13. Hold the T-piece (17) and connect the vacuum hose (15) to the T-piece.
Care Point: Ensure that hose ends are pushed fully home.
5
16
15
17
Care Point: Ensure that the Oetiker clip is crimped in the correct orientation (16).
14. Crimp Oetiker clip using crimp tool.
15. Place the harness back over the vacuum tank as fitted originally (18) ensuring correct routing.
16. Connect both connectors of the solenoid valves (19) ensuring that both have good contact.
17. Secure the harness to the manifold rib (20).
18
19
20
6
in this bulletin.
Remove/replace vacuum hoses E0F101C7A11A2D01 6.25 hours
PARTS INFORMATION
Inlet manifold vacuum pipes kit 11F1215CP 1 Unipart
Vacuum pipe manifold to tank 11F1216CP 1 Unipart
Oetiker clip 11F0998CP 3 Unipart
7
TITLE : Suspension Displacement Sensor Calibration
SITUATION : Quality Engineering at McLaren Automotive have introduced a new

calibration procedure for the suspension displacement sensor. The
new calibration requires the use of a special tool which has been
distributed to all dealers (SIB 11 S 016). The previous calibration
procedure is still active but it should only be used on vehicles with the
old PCCU software 11M0938CP.20 installed.
PROCEDURE : Please follow the correct calibration procedure outlined in this

document according to the PCCU software level installed.
New Calibration proCedure
Care Point: The following calibration process only applies to vehicles that have PCCU software level 11M0938CP.21
or later installed.
Care Point: Use masking tape to protect area around fender panels (1).

V1
Originator: TA
1. Raise the vehicle to a sensible height so that the wheels and suspension are in the full droop position. Please
refer to AA-RM-02A04-04-007 - Lift vehicle on lifting platform.
2. Connect the McLaren Diagnostic System (MDS) and proceed to Diagnostic Toolbox within Power Chassis
Control Unit (PCCU).
Care Point: Ensure that no DTCs are logged in the PCCU module related to the suspension i.e. sensors, damper etc.
3. Select Sequences (2), then select Suspension Displacement Sensor Calibration (3), followed by the arrow key
(4).

V1
Originator: TA
Care Point: All preconditions (5) should be met before continuing.
Care Point: To complete the next steps it is necessary to use special tool 12S1873CP (6).

V1
Originator: TA
Care Point: Ensure that the measurement tool is in vertical position in reference to the vehicle.
4. Measure the distance from the top edge of the wheel rim to the fender panel as shown in the following picture (7).
Repeat the same measurement on all four wheels and enter the values on the MDS as instructed (8).

V1
Originator: TA
8
5. Confirm that all values (9) are correct and then select OK (10).
10
6. Lower vehicle to the floor.
7. Allow 2 minutes for the suspension to settle.
Care Point: Ensure vehicle is free of luggage and no occupants are seated in the cabin.
8. Repeat Step 4 and enter the values on the MDS as instructed (11).

V1
Originator: TA
11
9. Confirm that all values (12) are correct and then select OK (13).
12
13
10. Suspension Displacement Sensor Calibration will now be performed.
11. The following message should appear in the screen (14) if the operation has been successful.

V1
Originator: TA
14
12. Allow the vehicle to go to sleep.
13. Carry out a DTC clear.
14. Start the engine and carry out performance check.

V1
Originator: TA
Old Calibration sequenCe
Care Point: this calibration method should only be followed if PCCU software 11M0938CP.20 (or previous) is
installed.
1. Download excel file 'AA-RM-03B01-02-006 - Displacement Sensor Motion Ratio Check' from the bulletin section
on the retailer portal. All measurements must be recorded in this file and attached to the work package.
2. Raise the vehicle to a sensible height so that the wheels and suspension are in the full droop position. Please
refer to AA-RM-02A04-04-007 - Lift vehicle on lifting platform.
3. Connect the McLaren Diagnostic System and proceed to Diagnostic Toolbox within Power Chassis Control Unit
(PCCU).
4. Under PCCU DTCs ensure that there are no DTCs logged.
5. Under PCCU Sequences select Suspension Displacement Sensor Calibration (1), followed by the arrow key (2).
6. Suspension Displacement Sensor Calibration will now be performed.
Care Point: Ensure that all Damper values are converted into Millimetres (mm) (i.e. 0.0723m = 72.3mm) when
recording them into the Motion Ratio Check spreadsheet.

V1
Originator: TA
7. Under PCCU Actual Values record the values for Damper FL, Damper FR, Damper RL, and Damper RR (3) with
the wheels and suspension in full droop, “MDS damper reading (mm)”, column D13-D16.

V1
Originator: TA
8. Apply a piece of tape to the top of the wheel arch edge on the fender/bodyside rear of all four wheels (4).
9. Mark the pieces of tape (5).
Care Point: Accuracy of the manual measurements of within 1.0mm is required.
10. Measure the distance from the top edge of the wheel rim (6) to the marker (7).
11. Repeat this procedure on all wheels and record the values with the wheels and suspension at full droop, “Wheel to
body distance (mm)” column C13-C16.
C13-C16
D13-D16
C20-C23
D20-D23

V1
Originator: TA
12. Lower the vehicle to the floor.
13. Allow 2 minutes for the suspension to settle.
14. Repeat step 5 and record the values for Damper FL, Damper FR, Damper RL, and Damper RR with the vehicle at
its normal ride height, “MDS damper reading (mm)”, column D20-D23.
15. Repeat steps 9 and 10, and record the values for all wheels with the vehicle at normal ride height, “Wheel to body
distance (mm)” column C20-C23.
16. The Excel document will automatically calculate the results from the data that is entered.
17. For the front displacement sensors, if the result is between 0.9 and 1.1 then it has passed (Green). If it is below or
above these tolerances it has failed (Red). For the rear displacement sensors, if the result is between 1.1 and 1.3
then it has passed (Green). If it is below or above these tolerances it has failed (Red).
18. To get the sensor back into specification the bolts for the sensor in question must be loosened so that the bracket
can be adjusted.
19. Repeat steps 2 to 16 and continue to adjust the bracket until the failed sensor returns to a pass value (between
0.9 and 1.1 for the front displacement sensors, and between 1.1 and 1.3 for the rear displacement sensors).
20. Repeat step 5 once the sensors are within specification.
Care Point: A scanned copy of the results must be attached to the relevant work package on work completion. Failure
to attach this document will result in your warranty claim being rejected.
21. Install the components in reverse order.
in this bulletin.
N/A N/A N/A
PARTS INFORMATION
Ride height measurement tool 12S1873CP 1 Unipart

V1
Originator: TA
TITLE : Suspension Pipe Bleed Screw
AFFECTED VEHICLES : McLaren 12C, 650S, 625C Coupe and Spider
SITUATION : McLaren Automotive Engineering would like to inform the dealers the
suspension pipe bleed screw has been released as a service part.
The Suspension pipe bleed screw, part number 11B1553CP should now be installed when the bleed screw
is no longer sealing correctly. The suspension pipes must no longer be replaced when this failure occurs.
N/A N/A N/A
PARTS INFORMATION

DESCRIPTION
M10 X 1.0 Bleed 11B1553CP As required Unipart

Nipple

Originator: AB V1
TITLE : Tyre pressure clarification
SITUATION : Quality Engineering at McLaren Automotive would like to clarify

the tyre pressure recommendations for the MP4-12C. The tyre
pressure warning indicator is set to alert the driver when the
pressure in the tyre reduces to 1.8 Bar for the front tyres, and 2.0
Bar for the rear tyres. This relatively high threshold is necessary
due to the high performance capabilities of the vehicle, and the
dangers of travelling at speed with an under inflated tyre.
Please be aware that it is necessary to raise the tyre pressures

when the vehicle is being used for high speed use. Failure to do
so could result in the tyre pressure warning signal becoming
illuminated due to deflection in the tyre. Cold weather also has
the potential to reduce the pressure in the tyres.
PROCEDURE : Please ensure your customers are aware of the correct tyre
pressures for normal and high speed use. The information is
provided below:
Front Wheels Rear Wheels

Bar PSI Bar PSI
Normal use 2.0 29 2.2 32
Speeds over 165 mph/270kph 2.6 38 2.8 41
The tyre pressure information can also be found on the underside of the fuel filler flap.
bulletin.
1
TITLE : McLaren Recommended Tyre Specification
DOCUMENT # : 11 T 005
AFFECTED VEHICLES : McLaren P1TM, McLaren 650S and 12C Coupe and Spider
SITUATION : McLaren Automotive Engineering would like to inform the dealers of

the McLaren recommended tyre specifications.
McLaren Tyre Specification Chart
McLaren 12C Coupe and Spider
Care Point: Installation of the Pirelli Trofeo R tyre onto any McLaren 12C variant is not approved by McLaren.
"MC"
McLaren Part Other Comments /
Pirelli Tyre Size/Load/Speed Index Sidewall
Number Markings
Marking
Front 11B0194CP 235/35 R19 91Y "MC1" Asymmetric
Pzero
Rear 11B0196CP 305/30 R20 99Y "MC1" Asymmetric
Front 11B0200CP 235/35 R19 91Y "MC1" Directional
Corsa
Winter Front 11B0265CP 235/35 R19 87V M+S None Directional
(SottoZero 2) Rear 11B0435CP 295/30 R20 101W M+S None Directional
McLaren 650S
Care Point: The Pirelli Trofeo R rear tyre fitted to the McLaren 650S is specific and you must ensure the tyre has the
MC marking and the correct tyre load rating 99Y on the sidewall.
TM
Care Point: The Pirelli Trofeo R rear tyre fitted to the McLaren P1 must not be fitted to a McLaren 650S as this will
make contact to the rear wheel arch liners and rear diffuser.
"MC"
McLaren Part Other Comments /
Number Markings
Marking
Front 11B0194CP 235/35 R19 91Y "MC1" Asymmetric
Pzero
Front 11B1421CP 235/35 R19 91Y "MC1" Corsa Asimmetrico
Corsa
Front 11B1169CP 235/35 R19 91Y None Asymmetric
Trofeo R
Rear 11B1170CP 305/30 R20 99Y "MC" Asymmetric
Winter Front 11B1331CP 235/35 R19 91W M+S None Directional

Originator: AB V1
TM
McLaren P1
TM
Care Point: McLaren 650S Pirelli Trofeo R tyres must not be fitted to a McLaren P1 .
Care Point: Despite the printed size on the Pirelli Trofeo R and Corsa rear tyres, they are different in size and load
specification.
"MC"
McLaren Part Other comments /
Number Markings
Marking
Front 12B0640CP 245/35 R19 93Y "MC" Asymmetric
Corsa
Rear 12B0666CP 315/30 R20 101Y "MC" Asymmetric
Front 12B0667CP 245/35 R19 93Y None Asymmetric
Trofeo R
Rear 12B0668CP 305/30 R20 103Y None Asymmetric
Winter Front 11B1331CP 235/35 R19 91W M+S None Directional

Originator: AB V1
TITLE : Turbocharger leakage under pressure test condition
SITUATION : Quality Engineering at McLaren Automotive have identified two main

areas of leakage noticeable when the system is pressurised under
test condition.
PROCEDURE : Noticeable leakage from these areas is not detrimental to

performance and will not be considered a valid reason to replace the
turbocharger under warranty.
Condition 1
Leakage will occur around the wastegate shaft where it exits the turbine housing (1). Due to the clearances
required for the shaft to operate at extreme temperatures it is not possible to seal this area completely. This is a
normal condition.
1
Condition 2
Leakage will occur around the top bolt of the dump valve (2). This is a normal condition.
Condition 3
Leakage will also occur at the dump valve capsule (3). If leak detection fluid is used, bubbles will appear under the
capsule where it joins the turbocharger housing and at the top mounting bolt position. This is a normal condition.
2
TITLE : Vacuum filling system
DOCUMENT # : 11 S 003
POTENTIALLY
AFFECTED VEHICLES: MP4-12C
SITUATION : All approved dealer workshops will require a suitable Vacuum

Filling System.
PROCEDURE : A Vacuum Filling System is a required tool in order to work on the

MP4 – 12C cooling system. Due to the fact that many dealership
groups already have a suitable system already in place, or are able
to source one from a local supplier, this equipment has not been
released as a special tool.
Outlined below is a Cooling System Vacuum Fill Kit produced by a

company called Franklin Tools. It is designed to allow a vehicle
cooling system to be quickly purged and refilled without air locks. It
comes supplied with a 0-75cm Hg Vacuum gauge, coolant hose
and three adaptors. It will require around 80-100 PSI clean
workshop air supply to operate.
This system is not officially approved by McLaren Automotive. However it demonstrates the kind of equipment that is
available.
Please see below for an explanation of how to use a vacuum filling system on the MP4-12C
1
Preparation work
1. A-RM-02A04-04-009 - Lift vehicle on lifting platform
2. A-RM-03B03-01-001 - Remove/Install wheel
3. A-RM-02A02-03-002 - Remove/install wheel arch liner – Front
4. A-RM-02A02-04-002 - Remove/install side marker lamp – Front
5. A-RM-02A04-04-004 - Remove/install floor panel – Front
6. A-RM-02A02-01-001 - Remove/install bumper - Front
7. A-RM-02A02-04-001 - Remove/install headlamp
8. A-RM-02A04-04-002 - Remove/install floor panel - Engine/fuel tank
Drain cooling system
1. Remove coolant reservoir cap (1)
Care Point: Use a suitable container to catch the coolant.
2. Detach clamps (2, 4)
3. Detach coolant hoses (3, 5) from water pump and front cover
2
Care Point: Use a suitable container to catch the coolant.
4. Remove clamp (6) right hand side and left hand side
5. Detach coolant hoses (7) right hand side and left hand side from low temperature radiator
Refill cooling system
Care Point: Renew Oetiker clips on coolant hoses.
1. Install all coolant hoses in reverse order
3
Care Point: Initial fill must be a minimum of 20 litres coolant (mix ratio of 50:50 with water).
Care Point: Use Mobil 1 Antifreeze Extra.
2. Insert rubber bush between the coolant reservoir and coolant fill adaptor
3. Connect vacuum pump to coolant fill adaptor (8)
4. Connect to air line and turn switch on the coolant fill adaptor to an ‘ON’ position (9)
5. Allow vacuum in the system to reach a level of between 50 – 60 cmHG (0.6 bar) (10)
10
4
Care Point: Allow system to stand for 1 minute with switch turned off to ensure the pressure is held and the system
has no leaks.
6. Turn switch to an ‘OFF’ position and remove vacuum pump
7. Connect coolant hose to coolant mix filled container and to coolant fill adaptor
8. Turn Switch to ‘ON’ position
Care Point: Allow coolant to continue to fill the system until the container is empty or the gauge is reading 0 cmHG.
9. Coolant will now be transferred to the cooling system.
10. Remove coolant fill adaptor
11. Top up coolant system to correct level.
12. Install coolant reservoir cap
13. Start engine and leave at idle until the radiator fans begin to operate.
14. Stop engine for four minutes.
15. Check coolant level and top up if necessary

.
Please contact your Regional Aftersales Manager should you have any queries relating to the information contained
within this bulletin.
5
TITLE : Water marks on rear bulkhead glass
AFFECTED VEHICLES : 12C’s built up to 29/05/2012
SITUATION : Quality Engineering at McLaren Automotive have made a change

to the engine cover drain channel to prevent water marks
appearing on the rear bulkhead glass.
PROCEDURE : In the event of a customer complaint, refer to the procedure

outlined in this document.
REMOVAL :
1. Please refer to AA-RM-02A03-04-005 - Remove/install engine compartment side cover.
2. Remove the current drain channel from the engine cover (1).
3. Remove the seal fitted to current drain channel engine cover (2) and transfer to the new drain channel, part #
11A6319CP.
4. Fit the new drain channel to engine cover.
1
INSTALLATION:
in this bulletin.

Water marks on Rear Bulkhead A0A30401A11A2J09 0.30 hrs
Glass
PARTS INFORMATION
Drain Channel - Engine Cover - 11A6319CP 1 Unipart

Upper
2
TITLE : Clicking Noise from the Front Wheels
DOCUMENT # : 11 C 004
SITUATION : Quality Engineering at McLaren Automotive have identified that

oxidation between the wheel and disc bell contact surfaces can
result in a clicking noise from one or both front wheels whilst
carrying out low speed manoeuvres.
PROCEDURE : In the event of a Customer complaint, please follow the

information outlined in this document. This applies to vehicles
fitted with Iron and Carbon Ceramic discs.
REMOVAL:
1. Please refer to AA-RM-03B03-01-001 - Remove/Install wheel.
2. Inspect and clean both the disc bell and hub spigot as highlighted below (1), using a wire brush or abrasive pad to
remove any signs of oxidation on the affected wheel(s).
Page | 1 Date released: 26th July 2013

Originator: AB V1
3. Inspect and clean both the wheel flange and hub spigot areas as highlighted below (2), using a wire brush or
abrasive pad to remove any signs of oxidation.
INSTALLATION:
2. If noise is still present, submit a Technical Request through the Retailer Portal with a sound file attached for
further assistance.
in this bulletin.

Originator: AB V1
Clicking noise from front wheels B0B30114A11V2L09 0.60 hours
PARTS INFORMATION

DESCRIPTION
N/A N/A N/A N/A

Originator: AB V1
TITLE : Wind Noise From Door Mirror
SITUATION : Quality Engineering at McLaren Automotive have identified a

potential whistling noise from the door mirrors. There are two
different areas that could generate the noise. One is due to small
clearance gap between the upper cover panel and the arm casing
of the mirror and the second is from the swing face area. The noise
usually occurs when the vehicle speed is between 60-120km/h.
PROCEDURE : Please follow the information outlined in this document to

eliminate noises from the door mirror.
Rework 1:
Care Point: Mirror must be in the unfolded position.
Care Point: Use plastic wedge to remove the upper cover panel.
Care Point: Ensure that the retention clips of the upper cover panel are not distorted during removal.
1. Unclip (A) the upper cover panel of the mirror (1).
A
A
Page | 1 Date released: 14th November 2013

V1
Originator: TA
2. Clean the inside perimeter (2) of the upper cover panel.
Care Point: Ensure that the foam strips are located inside of the locating guides (3).
3
5

V1
Originator: TA
Care Point: It is important that the foam pads are applied right up to the tabs (4).
4
5
3. Using 5mm thick and 5mm wide EPDM foam, apply five strips in the areas shown below.
A. 145 mm
B. 110 mm
C. 205 mm
D. 80 mm
E. 70 mm
D E
5
A
5
4. Refit the upper cover panel back to the mirror assembly and ensure that all the retention clips are fully engaged.

V1
Originator: TA
Rework 2:
Care Point: Mirror must be in the folded position.
Care Point: Ensure that surface is clean and free from moisture prior to applying the adhesive strip.
1. Apply one strip of self adhesive felt pad (Part number 00RL004) (40mm long, 1.8mm thick, 5.0mm wide) as
shown in the picture below (1).
1
5
1
5
2. Once applied ensure that the strip is firmly pressed down to achieve complete surface area contact of tape to
housing.
in this bulletin.

V1
Originator: TA
Door mirror rework A0A30348A11O2J02 0.6
PARTS INFORMATION
E Felt tape 00RL004 1 Unipart
EPDM foam * N/A 650mm per vehicle Source locally
*McLaren recommends to use

EPT-Sealer EE-1010, by Nitto
Denko

V1
Originator: TA

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SERVICE INFORMATION BULLETIN

TITLE : Keyless start functionality information

AFFECTED VEHICLES : 12C

SITUATION : Quality Engineering at McLaren Automotive have produced the

CARE POINT : This is not a comprehensive description of all key functionality,

Vehicle to Key to Vehicle

1. Opening the door (having not used RKE)

“Key Not Found” Cluster Message

AFFECTED VEHICLES : 12C Coupe and 12C Spider

SITUATION : Quality Engineering at McLaren Automotive have identified that

InCorreCt KnoCk CorreCt KnoCk

Page | 1 Date released: 17 May 2013

Page | 2 Date released: 17 May 2013

AFFECTED VEHICLES : 12C’s built from 29 May 2012 onwards

SITUATION : McLaren Automotive have introduced a design change to

A limited run of vehicles will be fitted with M8 upper front

Unipart will continue to stock wishbone assemblies, front

Tub is not a serviceable

M10 suspension bolts

TITLE : McLaren smart key operation and diagnostic guidance

AFFECTED VEHICLES : 12C Coupe and 12C Spider

SITUATION : Quality Engineering at McLaren Automotive have released the

Key functionality summary:

The key function can be split into 3 main areas;

Remote Key Operations

Button press lock

Button press unlock

Button press luggage release

Passive Entry check

Remote Key functionality check

Passive start results in no ability to cycle ignition

12. Ensure that the precondtions are met select ok (20).

Care Point: Battery should be removed for a minimum of 5 minutes.

Care Point: Do not attempt to reprogram the existing keys.

DESCRIPTION RESOLUTION CODE TOTAL REPAIR TIME

PART DESCRIPTION PART NUMBER QUANTITY ORDER PROCESS

Key fob-no blade and cap- 11M2410CP 1 Unipart

ECU-Body control 433MHZ 11M1214CP 1 Unipart

AFFECTED VEHICLES : 12C Coupe and Spider

SITUATION : MSO at McLaren Automotive would like to inform dealers how to

MSO can be contacted via the following email specialoperations@mclaren.com.

TITLE : Damage to the On-Board Diagnostic (OBD) port/ Intermittent

SITUATION : OBD port is a delicate component within the vehicle. It is

TITLE : Occupant Classification System (OCS) conversion to Capacitance

SITUATION : Engineering at McLaren Automotive have released a service kit that

A DTC PDF printout must be extracted from MDS and attached to

Page | 1 Date released: 24th September 2013

1. Please refer to AA-RM-06N03-01-008 – Remove/install seat

2. Please refer to AA-RM-06N03-01-019 – Remove/install seat – Back – Foam

3. Please refer to AA-RM-06N03-01-018 – Remove/install seat – Heating element – Back

4. Please refer to AA-RM-06N03-01-021 – Remove/install – Back – Cable

5. Please refer to AA-RM-06N03-01-001 – Remove/install seat – Cover – Back

6. Please refer to AA-RM-06N03-01-016 – Remove/install seat – Back – Shell

7. Please refer to AA-RM-06N03-01-004 – Remove/install seat – Switch pack

8. Please refer to AA-RM-05M03-01-008 – Remove/install Electronic Control Unit – Seat

9. Please refer to AA-RM-06N03-01-002 – Remove/install seat - Base – Foam

10. Please refer to AA-RM-06N03-01-017 – Remove/install seat – Cover – Base

Page | 2 Date released: 24th September 2013

Page | 3 Date released: 24th September 2013

5. Install seat back shell to recliner (5).

Page | 4 Date released: 24th September 2013

7. Refit seat cover back (7).

Page | 5 Date released: 24th September 2013