Course Syllabus – NET105 W01 - IT FUNDAMENTALS (Fall ...

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NET105 W01 - IT FUNDAMENTALS (Fall 2021 Credit Courses)

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Course Orientation
Course Syllabus

Course Syllabus

Welcome to Harper College
Hi again, you have enrolled in the Fall 2021 Online ANYTIME (asynchronous) section of NET 105 - W01: IT Fundamentals. This course is
offered from Aug 23, 2021 to Dec 17, 2021.  I'm looking forward to a great class.

Online ANYTIME courses are delivered 100% online, with no required face-to-face sessions or scheduled virtual class times. Classes are
taught entirely online following instructor timelines and learning outcomes. Students learn content through videos, and materials posted by the
instructor. Interaction takes place through discussion boards and written messages. All assignments are submitted online. Exams and
orientations can all be completed virtually in this modality. Instructors may schedule optional synchronous study sessions, as necessary.
These classes are denoted on the schedule with a “W” in the section number (ex. ENG 101 W01).

College Mission: Harper College enriches its diverse communities by providing quality, affordable, and accessible education. Harper College,
in collaboration with its partners, inspires the transformation of individual lives, the workforce, and society.

Please read the Syllabus in its entirety. Included above is a PDF version of this Syllabus.

NOTE: I reserve the right to make changes and redistribute the Syllabus, Schedule and Due Dates (the likelihood of changes is low).  Any
change will be posted as an Announcement in Blackboard.

Instructor

Associate Professor Enrique D'Amico

Email: edamico@harpercollege.edu
Work Phone: 847.925.6816

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Office Hours: Monday & Wednesday 9 - 1 PM, Friday 8 - 10 AM

The above are windows of time for each week during which you can make appointments with me (I will not be “hang
out” online waiting you to show up but will be available during those times to meet virtually).

Academic Divisions > Career and Technical Programs: https://www.harpercollege.edu/academics/divisions/index.php

Areas of Interests Pages:

Business, Entrepreneurship & Information Technology - https://www.harpercollege.edu/academics/business/index.php
Art, Design & Performing Arts - https://www.harpercollege.edu/academics/arts/index.php

Departmental Sites:
Computer Information Systems - https://www.harpercollege.edu/academics/business/info-systems/index.php
Web Development - https://www.harpercollege.edu/academics/arts/web-development/index.php

Career Paths/Program Pages:

Computer Information Systems: Information Technology - https://www.harpercollege.edu/careerpaths/computer-information-systems-
information-technology-support.php
Computer Information Systems: Technology - https://www.harpercollege.edu/careerpaths/computer-information-systems-information-
systems.php
Web Development - https://www.harpercollege.edu/careerpaths/web-development.php

A Little About Me: Before starting Harper College as an Adjunct faculty in 2007, I worked in the training and technology industry for 10 years.
Within that timeframe my focus was delivering designed business solutions in computer skills training, applications training, website consulting
and development, database services, and computer networks and systems. I consulted, developed and trained small, medium and large sized
companies such as; Kraft Foods, Abbott Laboratories, Unilever, University of Chicago, Harley-Davidson, Citgo, Veterans Administration,
Discover Financial Services, Astellas, Chicago Board of Trade, College of American Pathologists, Verizon, FermiLab, American Cancer
Society, Delaware Department of Transportation and Microsoft to name a few. In 2008 I was hired as a Full-time faculty member in the
Computer Information Systems department.

I hold a Masters in Business Administration (MBA) with a Specialization in Data Science, an undergraduate degree in Business Administration
with a minor degree in Information Systems and have several industry certifications: CompTIA A+, CompTIA Network+, CIW Associate, CIW
JavaScript Specialist, Microsoft Application Specialist for Word, Excel, PowerPoint, Outlook, Access and Windows.

Lastly, when I have the time, I enjoy anything that gets me outside.

Course Overview
This three-credit (3) hour course provides students with hands-on introduction to operating systems and related concepts. Includes hardware,
software, file systems, directory structures, files and attributes, text editors, applications, and maintenance. Compares and contrasts GUI and
command line interfaces in a variety of current operating systems.

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Prerequisite: None

Blackboard and uCertify will be used as a repository for all course information, assignment submission, testing, and communication.
Assignments must be submitted using Blackboard or uCertify. Printed or emailed documents will not be accepted. Graded assignments
will include my feedback (if applicable) and be available under My Grades in Blackboard.

To succeed in this course you are strongly encouraged to come into the course with:

college-level English reading and writing skills - level ENG 101 or higher,
basic computer skills (e.g., Windows, Mac, Linux, laptop, tablet, Internet browsing),
Internet access throughout the week,
9 - 12 hours available each week to dedicate to this course, and
willingness to ask for help when needed.

If you are missing one or more of the items above I recommend you drop this course now.

Course Outcomes
After completing NET 105 you should be able to ...

understand the role of an operating system.

describe the characteristics of file systems.
navigate and manage directory structures and files.
use text editors and other operating system applications.
explain the advantages of both GUI and command-line interfaces.

Course Outline

I. Core Hardware Components

II. Peripherals and Connectors
III. Computing Devices and the Internet of Things
IV. Operating Systems
V. Software Applications
VI. Software Development
VII. Database Fundamentals
VIII. Networking Concepts and Technologies
IX. Security Concepts and Threats
X. Security Best Practices
XI. Business Continuity and Computer Support

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Schedule and Dates
Attached Files:  NET 105 - 2021 Fall W01 - Course Schedule and Due Dates.pdf
(22.185 KB)
Use the schedule below as your virtual "road map". It indicates the start and due dates for Modules, Labs, Quizzes, etc. To begin work on or
for more details about each click the links on the left navigation area.

Visit the link below for information on the Drop, 100% Refund, and Withdrawal Dates for this course. To received a grade of "W" you must
withdrawal by the date specified. As the semester progresses visit the link below or check with the Registrar's Office to verify that the
withdrawal date has not changed. If you decide to withdraw, you must officially withdrawal from the course using the online form or by
contacting the Registrar's office. Failure to drop may result in a grade of "F".

A grade of "Incomplete" is not an option for a student who is not in good standing (C or better) as of the drop date.

Refund, Withdrawal and Financial Aid Dates:

https://www.harpercollege.edu/registration/dates.php

Fall 2021 Course Schedule & Due Dates

Module
Start Topics & Readings Assignments Due No Later Than
Dates

Initial Response: 8/24

Orientation DQ (meet & greet)
Replies to Students: 8/25
Course Orientation
8/23
Introduction to Course Orientation Lab
Orientation Quiz (syllabus) 8/25 (Wednesday)
Pre-Course Assessment

Module 1
8/30 Cards, Quiz and Labs 9/5
Core Hardware Components

Module 2
9/6 Cards, Quiz and Labs 9/12
Peripherals and Connectors

9/13 Exam 1 (Modules 1-2) Exam 1 9/19

Initial Response: 9/23

Module 3 DQ
Replies to Students: 9/26
9/20 Computing Devices and the Internet of
Things
Cards, Quiz and Labs 9/26

Module 4
9/27 Cards, Quiz and Labs 10/3
Operating Systems

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Module 5
10/4 Cards, Quiz and Labs 10/10
Software Applications

10/11 Exam 2 (Modules 3-5) Exam 2 10/17

Module 6
10/18 Cards, Quiz and Labs 10/24
Software Development

Module 7
10/25 Cards, Quiz and Labs 10/31
Database Fundamentals

Module 8
11/1 Networking Concepts and Cards, Quiz and Labs 11/7
Technologies

11/8 Exam 3 (Modules 6-8) Exam 3 11/14

Module 9
11/15 Cards, Quiz and Labs 11/21
Security Concepts and Threats

Initial Response: 11/25

DQ
Module 10 Replies to Students: 11/28
11/22
Security Best Practices
Cards, Quiz and Labs 11/28

Module 11
11/29 Business Continuity and Computer Cards, Quiz and Labs 12/5
Support

12/6 Exam 4 (Modules 9-11) Exam 4 12/12

12/13
Final Exam Final Exam 12/17 (Friday)

Attendance Policy
*** TESTING CENTER VISITS ARE NO LONGER REQUIRED ***
Online Section(s)
Section W01 (online) does not have scheduled class sessions and there is no required visits to campus EXCEPT for Exam 2 and Exam 4.

Expect to visit the course site at least 4 out of every 7 days during the semester to stay on track and participate.

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Grading, Scale and Assignments
Grading Criteria - Final grade is based on 1549 total points

DQs, Study Cards, Quizzes and Labs = ~30%

Discussion Questions: 2 - 20pts each
Study Cards: 11 - Varies from 5 to 19pts each
Quizzes: 11 - 10pts each
Labs: 11 - Varies from 4 to 30pts each

Exams: 4 - 100pts each = ~28%

Final Exam: 1 - 700pts = ~45%

Grading Scale

A = 1549 - 1394.10  or  100% - 90%

B = 1394.09 - 1239.20  or  89.999% - 80%
C = 1239.19 - 1084.30  or  79.999% - 70%
D = 1084.29 -929.40  or  69.999% - 60%
F = 929.39 - 0  or  59.999% - 0%

Assignments are due at 11:30PM on the dates indicated on Due Date grid above. All course work must be completed on or before and no
later than the due date and time. Late work will not be accepted.

Grades will not be rounded - the course is set up to offer multiple attempts to earn a successful score on every assignment and the
opportunity to earn extra credit.  

Discussion Questions - Accessed and completed in Blackboard. Questions for discussion with the instructor and students in the class.

Study Cards - Accessed through Blackboard and completed using uCertify. Each lesson includes study card drills which provide you with a
means to memorize information such as terminology, definitions or concepts. You may complete the cards as many times as you wish.

Quizzes - Accessed through Blackboard and completed using uCertify. Each lesson includes quick assessment of fundamental knowledge
that will serve as the foundation for more complex concepts. You may complete the quizzes 25 times.

Labs - Accessed through Blackboard and completed using uCertify. Each lesson includes hands-on labs to give you more experience. These
exercises map to the exam objectives. You may complete the labs as many times as you wish.

Exam 1 - 4 - Accessed through Blackboard and completed using uCertify. The exams may be attempted twice (one retake allowed, but not on
the same day). If you complete an exam twice, the higher score counts.

Exam 2 & 4 - Accessed through Blackboard and completed using uCertify and proctored in Harper's Testing Center. The exams may be
attempted twice (one retake allowed, but not on the same day). If you complete an exam twice, the higher score counts.

Final Exam - Accessed through Blackboard and completed using uCertify. These questions test your knowledge of the course content. You
may complete the exam as many times as you wish. Passing the Final Exam with an 80% or better is a requirement in this course. If
you cannot pass the Final Exam with a 80% or better you will not pass this course and most likely the CompTIA ITF+ Certification
Exam.
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Note: Students who fall behind or who do not actively participate in the course will lose access to the course and must meet with the
instructor to resume participation.

Note: You may complete the course early. If you complete the course early, further participation is not required.

Course Materials
Attached Files:  HaveAlreadyRegisteredWithUCertify-Instructions.pdf
(553.646 KB)
 HaveNotAlreadyRegisteredWithUCertify-Instructions.pdf
(310.662 KB)
The required material for NET 105 is neither physical nor a download.  The required material is an access code to online content/platform. 
Those of you that also like to read a physical book can purchase the optional companion textbook in addition to the online content.

NOTE: Only purchase the OPTIONAL material in addition to the required material if you also like a physical version of the digital text (which is
required).

Financial Aid: Students receiving more estimated financial aid than their tuition and fees may be able to use that expected excess aid to
purchase books. 

Required Material: ISBN: 978-1-64459-014-0

uCertify's Online Shopping Cart - https://www.ucertify.com/cart/?order=01eZT&email=&add_order=1 for $79.00

or

Follett's Student Dashboard - Located in Blackboard under My Blackboard tab under Tools

or

Harper's Online Bookstore - http://www.bkstr.com/harperstore/shop/textbooks-and-course-materials

or

Harper's Campus Bookstore - Located on Harper's main campus

Optional Textbook: ISBN: 978-1-119-51312-4

You may purchase the optional companion textbook at any commercial bookstore (online or brick and mortar).

As a courtesy you will automatically be enrolled for a FREE two-week trial license as soon as you attempt the Pre-course Assessment below.

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Please make sure to purchase the materials and register the access code sometime within or at the end of the two-week trial period.  You will
no longer have access to uCertify content after the two-week trials period ends without a registered access code.

To complete the Pre-course Assessment you may need this section key (K-LTAZ-PAY8-RZHY) to link the online content with Blackboard and
your course.

Make sure to use your First Name, Last Name and Harper email address when requested during the purchase of your access code or
creation of your uCertify Account. Accessing the online content from Blackboard will require you to have used your Harper email address in
your uCertify profile.

One more thing; you must go through Blackboard to start each assignment. Once you have created your uCertify account do NOT log in
to uCertify directly. By logging in to uCertify directly without going through Blackboard several negative results will occur.  The first, you will be
unable access all uCertify assignments/activities, second; you will miss those assignments not located in uCertify and only available in
Blackboard, lastly and most importantly, your scores will NOT sync to Blackboard. 

When scores do not sync to Blackboard it appears that you have not completed them which could result in a zero (0) for the assignment(s).
 Also, this Blackboard course uses Adaptive Release, this means that certain assignments (e.g.; Exam Preps, Exams) are only made visible
when previous assignments are completed.  I will recap just to make sure you understand the gravity of the information I just provided. 

If your scores do not sync, certain assignments are not visible which means you will not be able to attempt them which intern means
you will receive a zero (0) for that assignments regardless of the weight of that assignment (e.g.; Exam).

See attached for instruction on how to:

Register your access code with uCertify and link to the course
Link to the course (you have already registered your access code)

Questions?
It is important to me that each of you is successful in this course. Please contact me if something is unclear to you or if you have a
question.

Consider whether other students may have the same question and post it in the Readings and Assignments Discussion Board (Discussion
Board > Readings and Assignments). Otherwise, e-mail me using the subject "NET 105 Question" and I will reply to you within 24 hours of
receiving the message Monday through Friday. To reiterate, I will respond posted questions and emails Monday – Friday and on Saturday
morning or early afternoon. Questions posted in the Reading and Assignments Forum or emails received on Saturday after noon or on
Sunday will be answered on Monday.

Please use Blackboard to send your emailed questions. Please be professional when asking your questions. Be as precise as possible.
Include information like course #, module #, chapter #, page #, even screen captures work great as supplemental information. The more clear
you are when asking your question, chances are the more clear my reply will be.

Don't wait until the last minute to work on assignments. Allow enough time to work on assignments so that you have time to ask me
questions. This way I can coach and mentor you to success! The course policies noted below are intended both to help you develop good
work habits and to help me work with you all in an organized, efficient and effective manner.

Please e-mail me at anytime if you notice a typographical error/omission in the course materials or have questions/concerns about the course
structure, instructional style, or course content.
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Assignments Feedback
You can expect me to reply to your assignment submission within one week (seven days) of the due date. Blackboard and uCertify will be
used as a repository for all course information, assignment submission, testing, and feedback. Assignments must be submitted for grading
using Blackboard or uCertify. Printed or emailed documents will not be accepted. Feedback will be both numeric and written. Graded
assignments will be available in Blackboard along with my comments (if applicable). You should always check your grades under "My
Grades" within Blackboard.

Assignment Policies
Students who fall behind or who do not actively participate in course discussions will lose access to the course and must meet with the
instructor to resume participation. However, if you complete the course early, further participation is not required.

Each assignment will have specific submission instructions

Do not send any e-mail attachments or e-mails with embedded files
I do not open e-mail attachments and will be unable to grade your assignment
This results in a grade of zero for the assignment
Only attach documents to an assignment if the directions indicate
Do not attach ANY documents except those specified in the assignment instructions
If you attach another type of document other than that indicated (such as a Word file or Excel spreadsheet), I will be unable to
grade your assignment
This results in a grade of zero for the assignment
When using an electronic resource (such as a web page), restate the author’s thoughts in your own words
Always list the URLs you use as resources in your assignments
Failure to follow these specifications may result in a zero on the assignment

Extra Credit
You may earn 2 points extra credit during each module when you report on one web-based article or tutorial dated within the past three
months regarding computer networking. To report on the article, post a message in this forum that contains the exact, specific URL of the
resource and a written description of the article along with your comments or reactions to the article. (Note: the size of your posting should be
the equivalent of a one-page double-spaced word processor document with 10 or 12 pt type and 1 inch margins.)

E-mail me (the instructor) for prior approval of your extra credit article. A resource may only be reported on by one student. A resource will not
qualify for extra credit if it has already been posted in this forum.

Netiquette Policy
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In order to maintain a positive online environment for our class, we all need to follow the netiquette guidelines summarized below.

All students are expected to

Show respect for the instructor and for other students in the class
Respect the privacy of other students
Express differences of opinion in a polite and rational way
Maintain an environment of constructive criticism when commenting on the work of other students
Avoid bringing up irrelevant topics when involved in group discussions or other collaborative activities
Use plain text when creating an e-mail or DQ message

The follow list summarizes the kind of behavior that will not be tolerated. Each item listed below is grounds for removal from the class.

Students should not

Show disrespect for the instructor or for other students in the class
Send messages or comments that are threatening, harassing, or offensive
Use inappropriate or offensive language
Convey a hostile or confrontational tone when communicating or working collaboratively with other students
USE ALL UPPERCASE IN THEIR MESSAGES -- THIS IS THE EQUIVALENT OF SHOUTING!!!
Use anything other than plain text in e-mail and DQ messages
This includes the use of the marquee tag, blink tag, images, flash files, etc.
When you respond with a message, your words and thoughts are most important

If I feel that a student is violating any of the above guidelines, I will contact that student to discuss the situation in person. If you feel that a
student is behaving inappropriately, please send me a private e-mail message explaining the situation as soon as possible.

File Storage
Some type of accessible storage is required - USB drive, portable hard drive, or cloud storage (e.g., Google's Drive (accessible via your
Harper Email account), Microsoft's OneDrive, DropBox).

Required Software & Hardware

Current popular browser (free to download and use)

Check whether your web browser works well with Blackboard -
https://help.blackboard.com/Learn/Student/Ultra/Getting_Started/Browser_Support
Computer speaker or headphones

Harper Computer Labs

All required software, hardware, and an Internet connection are available in Mega Labs I and Y. As a reminder we are currently taking
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proactive measures in response to the COVID-19 pandemic. Visit https://www.harpercollege.edu/services/techsupport/computerlabs.php for
updated information about the computer labs on campus. Visit http://harpercollege.edu/advisory/ for updated information about the Harper
College COVID-19 response and services plan.

Equity in Technology Access

In an effort to maintain Equity in Technology Access, Harper College has a limited number of Chromebooks available for semester-long loans.
This equipment is available to all students* enrolled in credit courses. Supplies are limited and are on a first-come, first-served basis. Check
out a Chromebook in the Library (Building F) today! Equipment is available at The Desk in the Library (Building F, Second Floor).

*Students must be in good standing (no outstanding fees or overdue items) and complete the loan contract.

Technology Policy
Let’s face it: technology breaks. servers go down, transfers time out, files become corrupt. The list goes on and on. These are not considered
emergencies. They are part of everyday technology use. An issue you may have with technology is no excuse for late work. You need to
protect yourself by managing your time and backing up your work.

COVID-19 Information
Campus safety is our number one priority. If you have tested positive for COVID-19 or have been in close contact with someone who has
tested positive, you are expected to notify the college.

All information provided on this form (bit.ly/studentcovidreport) will help the college to address matters that affect the health or safety of
students or other individuals at Harper College related to COVID-19.
For the health and safety of the campus community, this information will be shared with your current Harper instructors/ faculty.
Harper College will also reach out to students who complete the form with information about available support resources.

If you are experiencing symptoms, are awaiting COVID-19 test results, or have been around someone diagnosed with COVID-19 or
experiencing symptoms, please do NOT come to campus.If you have questions or concerns, please email
studentcovidcare@harpercollege.edu.

Academic Dishonesty
Students are expected to uphold college policies related to academic dishonesty towards pursuit of their educational objectives as outlined in
the Academic Honesty Policy, in the Student Handbook. The College reserves the right to set and communicate reasonable standards of
behavior as needed. The following behaviors related to academic dishonesty are prohibited. Examples are provided to illustrate the specific
prohibition and are not intended to be all-inclusive.

Cheating (accessing or using unauthorized materials or information)

Plagiarism (reproducing someone else’s words or ideas without accurate acknowledgment)
Falsifying information (providing untrue information)

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Unauthorized collaboration (getting assistance or sharing work without permission)
Facilitating academic dishonesty (participating in an act that creates an unearned advantage for someone)

Access and Disability Services
Harper College strives to make all learning experiences as accessible as possible. If you anticipate or experience academic barriers based on
your disability (including mental health, chronic or temporary medical conditions), please let Access and Disability Services (ADS) know
immediately at 847.925.6266.  ADS will privately discuss the options you have, including the accommodations they offer. You are welcome to
register with Access and Disability Service by going to Access and Disability Services and filling out the application for ADS services. Once
you have your accommodations approved by ADS, please make arrangements with the instructor as soon as possible to discuss your
accommodations so that they may be implemented in a timely fashion.

Location: Building I, Room 103

Phone: 847.925.6266
Email: ads@harpercollege.edu

To learn more visit: Access and Disability Services

Equal Opportunity Statement
Harper College does not discriminate on the basis of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation,
disability or unfavorable discharge from military service. If you believe you have experienced discrimination or harassment (whether on or off
campus) that affects your ability to participate in class or any of Harper College’s programs, please seek assistance from any of the following
resources:

For gender-based or sexual misconduct (including sexual assault and sexual harassment) by any person, visit the Harper College Title
IX resource page to learn more about your support and reporting options.
For any harassment/discrimination by an employee, contact the College’s Chief Human Resources Officer at 847-925-6216.

Please be advised that faculty members are required to report to the College if they learn that a crime may have occurred or that harassment
or discrimination may have occurred. If you are not sure if you want to formally report to the College, but you want confidential support or
assistance, contact Psychological Services at 847-925-6268.

Blackboard Privacy and Accessibility Statements
Blackboard is the learning management system used at Harper College. It provides a secure Web space for delivery of instructional course
materials. Blackboard’s privacy statement and accessibility statement are available for review.

Copyright Statement
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The materials on this course website are only for the use of students enrolled in this course for purposes associated with this course and may
not be retained or further disseminated. For more information, please visit the Harper College Copyright/Fair Use resource page.

Course Survey (Student Opinionnaires of Instruction)
Near the end of this course, you will be invited to participate in a survey. The feedback you provide is valuable to me, as your instructor, as
well as Harper College. The comments you share are completely anonymous and the compiled confidential results will not be released until
after final grades have been posted for the entire semester. You may access the survey through a link you will receive in your Harper College
Gmail account or directly via Blackboard. Surveys are usually available three weeks before the last day of class. To check a survey’s
availability in Blackboard, select the SOI- COURSE SURVEY link in the course menu. Surveys are only visible when they are available. Note:
Course surveys are administered in Fall and Spring semesters only.

Dispute Resolution
All Harper students have the right to express their concerns regarding their experience in the classroom, including the assessment of their
performance or difficulties with other students. Students should first contact their instructors with any questions or concerns. If students and
instructors cannot resolve concerns together, students should follow the Student Academic Complaint Process outlined in the Student
Handbook.

Military and Veteran Students Statement
The college recognizes the complexities of being a member of the military community and a student. If you are a member of the military
community, please inform your instructor if you need accommodations. Drill schedules, calls to active duty, complications with GI Bill
disbursement, and other unforeseen military and veteran related developments can complicate your academic life. If you make your instructor
aware of a complication, they will do everything they can to assist you or put you in contact with college staff who are trained to assist you.

Religious Observances Policy
Harper College recognizes that on occasion examinations or other scheduled academic activities may conflict with the religious observances
of some members of the academic community, the instructional and administrative staff are required to make reasonable accommodations to
minimize the resulting difficulties for individuals concerned. This includes admissions, attendance and scheduling of exams. Students seeking
accommodations faced with such conflicts must make prior arrangements with the instructor at least five (5) school days* in advance of the
examination or other activity creating the conflict.  Additional information can be found in the Harper College Catalog and Student Handbook.

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Student Code of Conduct
Harper College encourages the intellectual and personal growth of its students as scholars and as citizens. The College has both the authority
and responsibility to maintain a campus community where the educational programs can flourish for all students and where individual rights,
personal and collective safety, and College operations are appropriately protected. It is a choice to attend Harper College and by doing so,
students assume the obligations (including standards for behavior) imposed by the College.

Harper College students and student organizations are expected to act in accordance with the policies, rules, regulations, laws, and
requirements of Harper College, municipalities and counties, the State of Illinois, and the United States. The Student Code of Conduct and
related information at the Harper Student Conduct resource page outlines these expectations and provides resources and reporting options
for students.

Student E-mail Notifications & Privacy
All notifications related to student registration or other business activities are sent to students via their Harper College email account
(XXXX@mail.harpercollege.edu) that is assigned to students upon registration. Students access this account via an icon in the student portal
(where you registered for classes). Please check this e-mail frequently. To forward e-mails from this account to a personal email account
please follow the instructions located in the MyHarper portal.

Please be advised that your education records are subject to a federal privacy law called the Family Education Rights and Privacy Act
(FERPA). As a result, please be aware that you (not your parent(s), spouse, or other such person) will generally need to be the one to ask
questions, file complaints, or otherwise interact with the College and faculty about your academic performance in this class.

Hawks Care
Is money tight for you right now? Harper College provides resources to support students in need. The Hawks Care program offers non-
perishable food, personal hygiene supplies, school supplies, cold-weather items, lunch/grocery/gas cards, and other resources. Acquiring
supplies is simple and privacy is protected. Hawks Care is located in the Center for Student Involvement (A336, 847.925.6249,
HawksCare@harpercollege.edu). Call, email, or visit in person to inquire about current procedures and hours of operation. Find the online
request form at: Hawks Care Services for Students

Student Support Resources

Student Success

Academic Advising:  Students are encouraged to meet regularly with their assigned academic advisor and can schedule through the
MyHarper Student Portal or by calling 847.925.6220 to learn more about options for virtual and limited in-person appointments.  Students who
do not have an assigned academic advisor can contact Advising Services to schedule an appointment.

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Phone:  847.925.6220
To learn more visit: Advising Services

Access and Disability Services: Harper College strives to make all learning experiences as accessible and inclusive as possible. If you
anticipate or experience academic barriers based on your disability (including mental health, chronic or temporary medical conditions), please
let Access and Disability Services (ADS) know immediately at 847.925.6266.  ADS will privately discuss the options you have, including
possible accommodations. You are encouraged to register with ADS by filling out the online application that can be found on the ADS
website. Once approved by ADS, please make arrangements with your instructor as soon as possible to discuss your accommodations so
that they may be implemented in a timely fashion. In-person and virtual appointments are available.

Phone: 847.925.6266
Email: ads@harpercollege.edu
To learn more visit: Access and Disability Services

Military and Veteran Students: If you are a member of the military community, and are in need of accommodations for Drill schedules, calls
to active duty, complications with GI Bill disbursement, and other unforeseen military and veteran related developments contact your
Academic Advisor. For opportunities to connect, participate in activities and workshops with other Veteran and Military Connected Students
(spouse, parent, sibling) contact us below.

Phone: 847.925.6555
Email: jmolina@harpercollege.edu
Follow us on Instagram: @Harpercollegesva

OneStop: The OneStop is available by phone, email, or chat to help with registering for classes, updating records, financial aid and payment
plans. They can help answer your questions or point you in the right direction.

Phone: 847.925.6170
Email: onestop@harpercollege.edu
To learn more visit: One Stop

Library: The Library offers various services to support students including access to resources, online research help, curbside services, and
technology loans. Students can request library materials for curbside pickup through their Library account. Research assistance is available
through live chat, email, and online research appointments. Visit the Library website (see link below) to learn more.

Phone: 847.925. 6584

Email: library@harpercollege.edu
To learn more visit: Harper College Library

Student Service Desk (Computer Help): The Student Service Desk assists all students by providing information and support for Harper
Student E-mail Accounts, MyHarper Student Portal, and Blackboard.

Phone: 847.925.6866
Email: studentsd@harpercollege.edu

Technology Loan Request: The Harper College library now has Chromebooks, wi-fi hotspots and graphing calculators available for
semester-long loans. Equipment is available through curbside pickup while supplies last. Students must be registered for the Summer 2021
semester to borrow equipment.

Students that request materials will be contacted by a Harper College Library representative as soon as possible. Students will receive an
email to agree to the loan terms and will then receive an email when their items are ready for pick up. Please do not come to campus until you

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receive an email that your hold is ready for pick up. Harper College Library staff are only able to be on campus during curbside hours. Thank
you for your patience as we process your request. Please submit a Library Technology Loan Request to begin this process.

Phone: 847.925.6584
Email: semesterloantech@harpercollege.edu

Academic Support Center: The Academic Support Center offers Online Tutoring (free for all Harper students), the Anatomy Room, the
Developmental Math Center, Supplemental Instruction, Success Services, Tutoring Center, and Writing Center.   For appointments: 1) Log in
to your MyHarper Student Portal; 2) Click on Academic Success; 3) Click on Schedule an Appointment.  For drop-in tutoring: 1) Visit
harpercollege.edu/academicsupport; 2) Click on Live Chat; 3) Click on link to join tutoring session.

Phone: 847.925.6539
Email: academicsupportcenter@harpercollege.edu
Live Chat: harpercollege.edu/academicsupport
To learn more and view our current schedules visit:  Academic Support Center

Student Wellness and Safety

Students may experience stressors that can impact both their academic experience and their personal well-being. These may include
academic pressure and challenges associated with relationships, mental health, alcohol or other drugs, identities, finances, etc.

If you are experiencing concerns, seeking help is a courageous thing to do for yourself and those who care about you.  Please reach out for
support.  We offer the following resources:

Hawks Care: It can be hard to focus on school when you are worried about everyday life. Maybe you are not sure how you can pay for
school, while also paying for everyday expenses or your monthly bills. Maybe you are worried about the cost of food, or if your car can reliably
make it to and from campus. Maybe you don’t have the supplies you need for school, like a laptop or Wi-Fi internet connection, etc. Hawks
Care at Harper is here to help! A private conversation with someone who cares can connect you to community and campus resources. Hawks
Care also has limited financial support for unexpected needs.

To learn more visit: Hawks Care

Phone: 847-925-6393

Counseling Services: Counseling Services promotes the academic success and personal well-being of students by providing short term
personal counseling and wellness support along with career and educational counseling. Services are available to currently enrolled students
and are free of charge. Harper students also have free access to WellTrack, a mobile app with self-help tools and resources anytime,
anywhere. 

Additional information about WellTrack

To learn more visit: Counseling Services
Phone: 847.925.6393

Harper Wellness: Harper College is committed to providing a campus culture and environment that strives to promote and enhance the
overall wellness of its students, staff, faculty and surrounding community. Harper Wellness provides various programs, events and resources
so everyone is supported and best prepared to LEARN WELL. WORK WELL. and LIVE WELL.  (Please note that individual services are
provided through Counseling Services)

Phone: 847.925.6963

To learn more visit: Harper Wellness

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Community Resources:   A variety of community-based resources are available to help students in need:  Community Resources for
Students

Harper Early Alert Team (HEAT): HEAT is a multidisciplinary campus threat assessment and behavioral intervention team that guides the
campus community in effectively assessing and addressing threatening and/or concerning behaviors. HEAT strives to assist the campus in
intervening with someone before their behaviors reach a critical level.

To learn more or to report a threat: Harper College HEAT

Harper College Police: Contact the Harper College Police for emergency assistance or to report a crime.

Phone: 847.925.6330

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