KISI- KISI BAHASA INGGRIS

1. Please order these words! Am- right- the- I- wards- in?

a. I am in the right wards
b. In the right wards I am
c. In the right ward am I
d. I am in the wards right
e. Am I in the right wards?

2. Why is telephone etiquette important? Which one is the correct answer, except….
a. Show professionalism
b. Show intelligent
c. The objective of the call is neglected
d. Positive image is formed
e. Company’s reputation is enhanced

3.My leg is fracture and I need to be X-Rayed. Can you show me where the…
a. Radiolog
b. Radiological
c. Radiologi
d. Radiology
e. Radiologist

4.When Molly conduct….., she checks all areas of a person’s body.

a. Immunization
b. Diagnose
c. Nurse practitioner
d. Physical exam
e. Nurse primary care

5.Who should end the phone call first?

a.The person who answered
b.The person who called
c.it doesn’t matter
d.The person whom you transfer to
e.The person whom you addressed to

6. “Okay, thanks for calling. Have a great day.” This expression is used to….
a. Handling angry complaints
b. Cutting calls
c. Answering wrong numbers
d. Transferirng a call
e. Ending the call

7. The expression of “may I assist you?” has the same meaning with? Except…
a. May I help you?
 b. Can I give you a hand?
c. Can you help me?
d. What can I do for you?
e. Could I offer you my assistance?

8.We don’t need to take Peter to the hospital. He only has a….temperature.
a. High
b. Elevate
c. Raised
d. Height
e. Tall

9. Administering medications, managing intravenous lines, observing and monitoring patient’s

conditions, maintaining records and communications upon to give direction and supervision
to nurse aides and home health aides. Those are some duties of…
a. Doctor
b. Registered Nurse
c. Midwife
d. LPN’s
e. Nurse Practitioner

10. Please read the dialogue below to answer question!

Clinic : Good morning, Bina Usada Clinic.
Patient : Good morning, I’m calling to make an appointment.
Clinic : Medical or dental?
Patient : Medical, please.
Clinic : Can you hold one moment?
Patient : Yes.
Clinic : Thanks for holding. Ok, Miss…We have an opening on Friday, October 12 th at 3
o’clock.
Patient : I’m sorry, I work on Friday’s. Do you have any appointments available on Monday
or Wednesday?
Clinic : Our first Monday appointment would be October 22nd at nine in the morning. Could
you make that?
Patient : Yes, that would be fine.
Clinic : OK. I’ve noted that on the schedule. We will see you on Monday, October 22 nd at nine
o’clock for a physical check- up. Plan on spending about 1 hour at the time.
Patient : Thank you, Good bye.
Clinic : Good- bye.
What time is good for her to have medical check up?
a. 09.00
b. 08.00
c. 07.00
d. 03.00
e. 05.00
11. If you don’t understand the other person is saying, you can tell the other person by formal
expression, except:
a. “I’m afraid I can’t hear you very well
b. “I’m afraid my English isn’t very good, could you speak slowly please?”
c. “Could you repeat that please?”
d. Would you mind speaking up a bit please?
e. “Say that again please”

12. The patient who was admitted to Siloam Hospital named Alba Aguilera. She is Spanish. She
has blood type “O”. She is Christian. She is single. Therefore, her mother, Mrs. Lorentina,
escorts her to the hospital. Alba’s phone number is 086237668705. And she lives at Jl.
Dyana Pura Seminyak no.105 with her mother. Her mother’s number is 0897718054432.
Before her family has general practitioner named dr. Fank. But the doctor suggest her to
visit the hospital because she has fever, dizzy and feel like vomiting. Who is her nearest
relative that accompanied her at the time?
a. Sister
b. Brother
c. Mother
d. Father
e. Daugther

13. Teaching of nursing student is one duties of ?

a. Ward sister
b. Nursing ward
c. Manager
d. Nursing staff
e. Nursing superintendent

14. Look at the note below to show where you need to go in the hospital and answer the
question!

SECOND FLOOR
FIRST FLOOR THIRD FLOOR

Regina Beverly dr. James Lottner Frank Fabrizzio

Receptionist Chief Surgeon General Practitioner

See for : visitor See for : surgical procedure See for : general medicine
Information : Main lobby Information : Rm.231 Information : Rm. 304
What division is Mr. Lottner now?
a. Generall practitioner
b. Chief surgeon
c. Receptionist
d. Surgeon
e. Pediatrician
15. A small glass or plastic vessel or bottle, often used to store medication as liquids, powder or
capsules is called?
a. Test tube
b. Medicine cup
c. Vial
d. Pipette
e. Mortal and pestle

16. Look at the note below to show where you need to go in the hospital and answer the
question!

SECOND FLOOR
FIRST FLOOR THIRD FLOOR

Regina Beverly dr. James Lottner Frank Fabrizzio

Receptionist Chief Surgeon General Practitioner

See for : visitor See for : surgical procedure See for : general medicine
Information : Main lobby Information : Rm.231 Information : Rm. 304
Who is in the main lobby?
a. Frank Fabrizio
b. Dr. James Lottner
c. Regina Smith
d. Chief Surgeon
e. Regina Beverly

17. The patient who was admitted to Siloam Hospital named Alba Aguilera. She is Spanish. She
has blood type “O”. She is Christian. She is single. Therefore, her mother, Mrs. Lorentina,
escorts her to the hospital. Alba’s phone number is 086237668705. And she lives at Jl.
Dyana Pura Seminyak no.105 with her mother. Her mother’s number is 0897718054432.
Before her family has general practitioner named dr. Fank. But the doctor suggest her to
visit the hospital because she has fever, dizzy and feel like vomiting.
What is the symptoms which had been told by the patient?
a. Vomiting, dizzy, fever
b. Vomiting, cold, headache
c. Fever, dizzy, nausea
d. Vomiting, fever, sore throat
e. Dizzy, vomiting, headache

18. Here are some of the phrasal verbs used during making phone call. Which one of these
phrasal verbs means to be connected to someone on the phone?
a. Speak up
b. Get through
c. Pick up
d. Call up
e. Hang on
19. Danish : I think I have got toothache. What should I do ?
Anggi : ……..
What is the best advice given by nurse?
a. Take cough syrup
b. Drink hot tea with lemon and don’t talk too much
c. Take aspirin for pain and see the dentist
d. Do not get outside on a windy day. Use a hot water bottle for pain
e. Drink a lot of liquids and stay in bed

20. What needs to be informed to a caller before transferring a call?

a. Time you call
b. All of the above
c. Person to whom call will be transferred
d. Department where call will be transferred
e. Purpose of transferring a call

21. Nurse : What’s wrong with you?

Patient : I have backache
Nurse : How did you get backache ?
Patient :………….
a. I lifted some heavy boxes
b. I forget to have lunch
c. I ate too much
d. I walked home in the rain
e. I fell down some stairs

22. Mark is in constant pain. He hopes the doctor can quickly….the problem.
a. Prescribe
b. Nurse practitioner
c. Diagnose
d. Physical exam
e. Nurse primary care

23. I suggest you to visit….

a. Intern
b. Internet
c. Internist
d. Internology
e. Internal

24. How does a nurse introducing him/ herself and initial nursing intervention?
a. Now, I need to visit other patients
b. May I address you Ms. Lisa?
c. I will escort you to your ward
d. Hello, Miss Diana
 e. Hello, I am nurse Lisa, I will take care of you today.

25. Here are some of the phrasal verbs used during making phone call. Which one of theses
phrasal verbs means wait ?
a. Hang on
b. Put a call through
c. Call up
d. Cut off
e. Speak up

26. I’d like to take your ….Please hold out your arm.
a. Temperature
b. Blood pressure
c. Blood glucose
d. Cholesterol
e. Fever

27. A medical doctor who is trained in executing and interpreting medical images such as X-
rays, CT- Scans, ultrasounds, and MRIs and using them to treat health problems in patients.
a. A midwife
b. General practitioner
c. Dentist
d. Surgeon
e. Radiologist

28. A medical doctor specializing in eye and vision care. They perform anything from routine
eye exams to advanced surgical procedures.
a. Midwife
b. Dermatologist
c. Surgeon
d. Ophthalmologist
e. Surgeon

29. Parent often take a long time to choose their child’s….

a. Obstetrician
b. Pediatrician
c. General practitioner
d. Radiologist
e. Pharmacist

30. Responsible for the preoperative diagnosis of the patient, for performing the operation, and
for providing the patient with postoperative surgical care and treatment.
a. Midwife
b. General practitioner
c. Surgeon
d. Radiologist
 e. Surgeon

31. A person who prepares drugs and medicine is called….

a. Surgeon
b. Pharmacist
c. Anesthesiologist
d. Cardiologist
e. Obstetrician

32. Employees in hospitals or clinics who manage office records.

a. Midwife
b. Dermatologist
c. Surgeon
d. Ophthalmologist
e. Medical record staff

33. A person who diagnose skin problems, from mild ones (e.g sunburn ) to severe ones (e.g skin
cancer ). They conduct screenings and skin evaluations, and analyze the patient’s medical
history to determine appropriate treatments.
a. Midwife
b. Dermatologist
c. Surgeon
d. Radiologist
e. Surgeon

34. For small problems like a cold, see….instead of a specialist.

a. Obstetrician
b. Pediatrician
c. General practitioner
d. Radiologist
e. Midwife

35. A person who diagnose and treat dental issues and help patients develop better oral hygiene
regimens.
a. Midwife
b. General practitioner
c. Dentist
d. Surgeon
e. Radiologist

36. A person who prevent patients from feeling pain is….

a. Surgeon
b. Pharmacist
c. Anesthesiologist
d. Cardiologist
e. Pharmacologist