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Design and Implementation of Computerizing the Dealership Management

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 Journal of Information Technology and Sciences
Volume 2 Issue 2

Design and Implementation of Computerizing the Dealership

Management Software

Sasikumar Gurumoorthy
Department of Computer Science and System Engineering,
Sree Vidhyanikethan Engineering College, Tirupati, India
E-mail: mithrangurugsk@gmail.com

Abstract
This paper which is useful for the automobile dealers to maintain the sales, service, spares,
accounts details. This is commonly known as ERP Software which mainly focuses on the
dealers and sub dealers of the automobile sector has some extra features. Software
functionality which is dealers basically need to follow up with customer after they purchase
the vehicle. That vehicle requires the service after limited Kms they travelled. Or they can
avail up to three free services in the warranty period. This information’s are maintained in
the service modules. By the way all the modules have some maintenance.

Keywords: Software, sales, service, spares, dealers

INTRODUCTION satisfy the wants of a contemporary

General business organization and facilitate dealer
A dealership management system (DMS) and company to figure additional
or auto dealership management system expeditiously. It can provide better
may be a bundled management system management information, and better
created specifically for automotive support for customer-facing activities in
business automobile dealer ships or both sales and after-sales services [1–3].
massive instrumentality manufactures. The
Dealer Management System is an Our DMS features easy-to-use, fully
integrated package package that takes care integrated modules to suit your dealership
of each side of car business method at needs in accounting, sales, parts, service,
business organization. The Dealer spares and more. DMS is effectively a
Management package (DMS) is meant to "lite" version of the systems which are

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 Journal of Information Technology and Sciences
used by automotive company and their
dealers to manage their operations.
Problem Statement
By using the software we can track the
sales, service, spares, accounts details.
Which can be viewed based on the vehicle
or by the customer name for the future
activities. This involves the service we are
giving to the vehicle based on the warranty
or paid service. And the spares buying
details which all maintained in the single
software which gives the company growth
as well as the proper system is maintained.
Challenges
Dealers and makers square measure
perpetually yearning for ways in which to
differentiate themselves to shoppers, by
managing cost-efficient promoting and
promotional campaigns and developing
higher relationships. Once the deal is
finished, dealerships grasp they have to
develop proactive, purposeful relationships
with customers to stay them returning for
service, after-market add-ons, and their
next vehicle. Complicating matters further,
manufacturers and dealers are
experiencing complex market conditions,
changing distribution networks, increased
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Volume 2 Issue 2
product complexity, and pressure on profit
margins [4].
Statement of Assumption
By using the software we can track the
sales, service, spares, accounts details.
Which can be viewed based on the vehicle
or by the customer name for the future
activities. This involves the service we are
giving to the vehicle based on the warranty
or paid service. And the spares buying
details which all maintained in the single
software which gives the company growth
as well as the proper system is maintained
[5, 6].
AIM AND OBJECTIVE
Aim
The aim of the project is to auto dealer
strength is in maintaining strong customer
communications, which is vital in creating
profitable long-term relationships. Auto
dealer enables a dealer to sell more
vehicles and maximize the profit from
each sale. Auto dealer provides a single
customer and vehicle database that is used
across the entire dealership.
Objective
To planned an improved communication
between totally different branches and
with company to produce higher support to
 Journal of Information Technology and Sciences
Volume 2 Issue 2

the client. It is having an in depth SYSTEM ANALYSIS

management news for chase daily Existing System
activities of the dealers and company like The previous papers which are focused on
supported DO Analysis report the basic ERP software’s and applications
company/dealer might determine in the companies with the help of auditing
frequently showing issues in vehicle. The as well the business improvements and
main objective of this method is to stay which is common for any industries. A
records of the entire inventory. It support Windows based software using SAP and it
for inventory management helps you can be maintaining the windows server
record and track materials on the idea of itself. SAP is licensed. And it not having
each amount and price. the web based future. It takes more time
for developing a code.
Overview of the Proposed System
The paper suggests the fully a web based Problems in existing system
application which is used for tracking As we know, manual system is quite
sales, services, reports, leads, accounts tedious, time consuming and less efficient
maintenance through online for automobile and accurate in comparison to the
dealers. Better analysis of dealership computerized system. So following are
profitability through retail sales, service some disadvantages of the old system:
and parts analysis. 1. Time Consuming.
2. Less Accurate.
The features included E-mail, SMS alerts, 3. Less Efficient.
reports, sales, purchase details, transaction, 4. Lot of Paper Work.
leads and vehicle and parts ordering 5. Slow Data Processing.
through E-mail. DMS Solution is designed 6. Not user Friendly Environment.
for automotive industry and it fully 7. Difficult to Keep Old Records.
supports all business processes of vehicle
dealers, workshops and service companies, Proposed System
used card traders, vehicle importers and In this proposed method of ours separately
spare part traders. developing the dealership management
software which is based on the
requirements from the dealership peoples

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 Journal of Information Technology and Sciences
from the car and bikes dealers. By
differentiating the sales, service and spares
details. As well the business improvements
also could been evaluated by adding up the
accounts modules which gives the full
details of accounts maintenance. A web
based dealership management software to
track the main dealer and sub dealers. Here
the technology is used PHP, it can reduce
the cost and increased efficiency,
Reduction in errors and design changes,
Better record keeping and compliance,
open source, time consuming, etc. and it is
a secured. The scope of this technique is to
supply user economical operating
surroundings and additional output will be
generated through this. This technique
provides user friendly interface leading to
knowing every and each usability options
of the system. This technique helps in
chase records so past records will be
verified through them and one will build
choices supported the past records. This
technique completes, a really less time
leading to less time consumption and high
level of potency. This system is developed
in such how that even a naïve user can
even operate the System simply. The
calculations are made very quickly and the
records are directly saved into databases
and the databases can be maintained for a
longer period of time. Each record can be
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Volume 2 Issue 2
retrieved and can be verified for the future
transactions. Also this system provides
high level of security for data leaking as
only admin people can access the database
no changes can be made in it until it
verifies the user login id and password. We
also have operator login through which
operator can take orders but cannot make
changes in the database. Limited access is
available to the operator.
Requirement Specification
The necessities specification is a technical
specification of requirements for the
package merchandise. It is a primary step
within the necessities analysis method it
lists the necessities of a specific code
together with useful, performance and
security necessities. The necessities
conjointly give usage eventualities from a
user, an operational and body perspective.
The purpose of software requirements
specification is to provide a detailed
overview of the software project, its
parameters and goals. This describes the
project target audience and its user
interface, hardware and software
requirements. It defines how the client,
team and audience see the project and its
functionality.
 Journal of Information Technology and Sciences
Volume 2 Issue 2

LITERATURE REVIEW live to reinforce competitive advantage of

Automobile Dealers with Applying Data enterprises that desires the support of agile
Envelopment Analysis data system to integrate their provide chain
This paper analyzes the operative more effectively and quickly. Associate in
performances of the twenty retailers of 2 Nursing agile provide chain options model
Taiwanese automobile dealers supported is developed to assist enterprises reach
the info enclosure analysis combined with nimbleness in their provide chain
the sensible expertise of the automotive management and integration by foretelling
trade. The paper selects vital input and the important demand and choosing
output variables to gauge overall technical appropriate. This paper focuses on agility
potency, pure technical potency, and scale in distribution system of automobile
potency for sleuthing the causes of industry, in particular in their auto dealers,
unskillfulness and proposes the which are the main distribution channel of
development comments on project auto companies. As a result, the paper
management. The results indicate that shows how agility can effect on having an
there is a unit 5 retailers presenting relative integrated distribution Chain Management
potency at overall technical potency for auto industries and a responsive SCM
throughout the sample amount. The paper for auto dealers.
looks forward to constructing a complete
business operating performance model for Applying Supply Chain Management to
enhancing the performances of retailers. Improve Excellence Competitive at Car
The findings can provide useful Dealer Company
suggestions for the managers of project This analysis target is to enhance
management to focus on how to find out excellence competitive of company,
and develop the maximum effectiveness particularly Honda Auto mobile sale room
by allocating useful human resources fitly residing in South Jakarta space. Chain
for enhancing the operating efficiency on management represent approach
performance. integrative or technique wherever
knowledge sort used qualitative knowledge
Agility in Auto Dealers returning from answered of questioner
Agile Supply Chain Management (ASCM) respondent that later are going to be was a
progressively becomes a good and vital quantitative knowledge. Results of this

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 Journal of Information Technology and Sciences
Volume 2 Issue 2

analysis is Setianita Megah Motor conjointly between company by provider.

corporation higher to create a system of That way, information transfer can be done
Supply Chain Management desegregation optimally so that excellence competitive
between merchandise current and owned company can be improved and
knowledge between division (from service to consumer more optimal.
superior until the employees) and

DESIGN OF THE SYSTEM

System Architecture

Fig. 1: System Architecure.

Methodologies 7. Reports Management.

Modules 8. Leads Management.
1. User Design. 9. Settings.
2. Master Management.
3. Sales Management. Feasibility Analysis
4. Purchase Details. As we know, each and every project needs
5. Transaction Management. to have a feasibility study for the complete
6. Stock Details. understandability of the project. We will

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 Journal of Information Technology and Sciences
Volume 2 Issue 2

consider 3 types of feasibility study they actions prior in advance in order to start
are technical feasibility, operational the further proceedings.
feasibility and economic feasibility.
Economic Feasibility
Technical Feasibility With the manual system the disbursal of
This new system needs 6 the system is concerning 60 Lacks P.A.
totally trained individuals to run the This price contains regular payment of
system dead. One admin person to take twenty five folks, stationary, building rent,
care of information and alternative five to electricity, water, phone etc. However,
handle the system interface and with the new system this reoccurring price
order creating things. As our existing comes bent be concerning 20 Lacks P.A.
system is only manual, thus would then the new system is economically
like a past investment of Rs 4 Lacs for the possible.
acquisition of six computers, five invoice
printers, an electrostatic printer, AC and IMPLEMENTATION OF THE
networking etc. It needs approx. 10 Lacks SYSTEM
PA as a disbursal. With the on top Introduction
of details our system is For optimal sales and inventory
technically possible as when finance 14 management processes, you need robust
Lacs during a year, the corporate continues functionality for managing your logistics
to be saving Rs 15 Lacs PA. facilities. Support for inventory
management helps you record and track
Operational Feasibility materials on the basis of both quantity and
The new solution is feasible in all sense value. PHP and using java scripts
but operationally it is not. The new system management functions cover internal wed
demands the expulsion of at least 15 based html movements and storage. Using
people from the company. It creates an this software we can reduce costs for PHP-
environment of joblessness and fear open source software, transportation, order
among the employees. It can lead to an fulfillment, and material handling-while
indefinite strike in the company also. So, improving customer service. You can
the management must take corrective significantly improve inventory turns,
optimize the flow of goods, and shorten

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 Journal of Information Technology and Sciences
Volume 2 Issue 2

routes within your open source software or and a pair of.1 million internet servers.
distribution center. Additional benefits of Originally created by Rasmus Lerdorf in
inventory management include improved 1995, the reference implementation of
cash flow, visibility and decision making. PHP is currently made by The PHP cluster
This software is user friendly and hence whereas PHP originally stood for private
easy to use. home page, it currently stands for PHP:
machine-readable text Preprocessor. PHP
Advantage of Dealer Management code is originally designed to be
System understood by an internet server with a
1. Standardize Business Process at Head. PHP processor module that generates the
2. Enhance Dealer Revenue and ensuing website. PHP commands will be
Profitability. embedded directly into a hypertext markup
3. Better Customer Relation. language supply document instead of line
4. Increase Customer Satisfaction. Associate in nursing external file to
5. Increase Dealership Efficiency. method knowledge. It is conjointly
6. Improve ability to Manage evolved to incorporate command-line
Performance with enhance Brand interface capability and may be utilized in
Value. standalone graphical applications. PHP is
7. Easy accessibility of Data and Reports. free software system discharged
8. Better Sales Forecasting and Business underneath the PHP License. PHP has
Analysis. been wide ported and may be deployed on
9. Vehicle and Parts Ordering Through E- most net servers on virtually each package
mail. and platform, freed from charge. PHP
development began in 1994 when the
Technologies Used developer Rasmus Lerdorf wrote a series
Introduction to PHP of Common Gateway Interface (CGI) Perl
PHP could be a server-side scripting scripts, which he used to maintain his
language designed for internet personal homepage. He rewrote these
development, however, conjointly used as scripts in C for performance reasons,
a general programming language. As of extending them to add the ability to work
Jan 2013, PHP was put in on quite 240 with web forms and to communicate with
million websites (39% of these sampled) databases, and called this implementation

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 Journal of Information Technology and Sciences
Volume 2 Issue 2

"Personal Home Page/Forms Interpreter" PHP is an Amazing and Popular

or PHP/FI. Language!
 It is powerful enough to be at the core
PHP 6 and Unicode of the biggest blogging system on the
PHP received mixed reviews because of web (Word Press).
lacking native Unicode support at the core  It is deep enough to run the largest
language level. In 2005, a project headed social network (Facebook).
by Andrei Zmievski was initiated to bring  It is also easy enough to be a
native Unicode support throughout PHP, beginner's first server side language.
by embedding the International elements
for Unicode (ICU) library, and PHP File
representing text strings as UTF-16  PHP files can contain text, HTML,
internally. Since this might cause major CSS, JavaScript, and PHP code.
changes each to the internals of the  PHP code is executed on the server,
language and to user code, it had been and the result is returned to the
planned to unleash this as version half- browser as plain HTML.
dozen of the language, together with  PHP files have extension ".php".
alternative major options then in
development. The PHP Platform
 PHP runs on various platforms
PHP 5 (Windows, Linux, Unix, Mac OS X,
 PHP is an acronym for "PHP etc.).
Hypertext Preprocessor".  PHP is compatible with almost all
 PHP is a widely-used, open source servers used today (Apache, IIS, etc.).
scripting language.  PHP supports a wide range of
 PHP scripts are executed on the server. databases.
 PHP costs nothing, it is free to  PHP is free. Download it from the
download and use. official PHP resource: www.php.net.
Basic things to understand  PHP is easy to learn and runs
 HTML efficiently on the server side.
 CSS
 JavaScript

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 Journal of Information Technology and Sciences
Volume 2 Issue 2

Screen Shots

Fig. 2: Main Page.

Fig. 3: Masters-Item.

Fig. 4: Sales.

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 Journal of Information Technology and Sciences
Volume 2 Issue 2

Fig. 5: Settings-Bill.

Fig. 6: Print-Bill.

Fig. 7: Bill Report- Select Customer.

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 Journal of Information Technology and Sciences
Volume 2 Issue 2

Fig. 8: Data Bases.

CONCLUSION can be provided, multilingual support can

A web based application which is used for be provided so that it can be
tracking sales, services, reports, leads, understandable by the person of any
accounts maintenance through online for language, More graphics can be added to
automobile dealers. Better analysis of make it more user-friendly and
dealership profitability through retail sales, understandable, manage and backup
service and parts analysis. The features versions of documents online.
included E-mail, SMS alerts, reports, sales,
purchase details, transaction, leads and Benefits
vehicle and parts ordering through E-mail. 1. Manages Track Sales.
DMS Solution is designed for automotive 2. Manages Contacts.
industry and it fully supports all business 3. Manages Accounts.
processes of vehicle dealers, workshops 4. Manages Opportunities.
and service companies, used card traders, 5. Track Product Issues.
vehicle importers and spare part traders. It 6. Track Product Features.
is completely web based solution so it does 7. Manage Product Life Cycle.
not require at software to be installed on
different branches. The scope of the REFERENCES
project includes that what all future 1. T. T. Lin, C.C. Lee, F.T. Chang. A
enhancements can be done in this system performance management on
to make it more feasible to use: Databases automobile dealers with applying data
for different products range and storage environment analysis; 2010.

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 Journal of Information Technology and Sciences
Volume 2 Issue 2

2. C.S. Lai. The effects of influence effective on dealer Performance.

strategies on dealer satisfaction and International Journal of Services and
performance in Taiwan’s motor Operation Management. 2009; 5(5):
industry. Industrial Marketing 575–594p.
Management. 2007; 36(4): 518527p. 5. A.T. Flegg, D.O. Allen. Congestion in
3. C. Lakshman, R.C. Parente. Supplier- the Chinese automobile and textile
focused knowledge management in the industries revisited. Socio-Economic
automobile industry and its Planning Sciences. 2009; 43(3): 177–
implications for product 191p.
performance. Journal of Management 6. H. Choi, O. Inha. Analysis of product
Studies. 2008; 45(2): 317–342p. efficiency of hybrid vehicles and
4. Dr. Rajagopal. Effects of customer promotion Policies. Energy Policy.
services efficiency and market 2010; 38(5): 2262–2271p.

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