x WYV SAIN LAU LY OLOL EVID Corrective Action and Preventive Action (CAPA) CAPA For Customer Complaint V CAPA For Internal Complaint CAPA For Supplier Complaint (Put + Tick mark against the problem) ‘Customer Name: SANDHAR AUTOMOTIVE, HARIDWAR [Process Name - PAINTING Model No.: Complaint Noz | 73 cae 18.06.2022 Defects: | Paint on copper rivet. Defect Gz —| 5000 nas ~ : Expected ‘Actual ‘Quality Date for Containment Action (+3 days) Alert Note 20.06.2022 18.06.2022 No & Date: Problem: Due to paint on copper rivet, when the i plate contact comes 0\ cannot be made between the rivet & resulting does not come in the part. the rivet, electrical contact, plate contact, ‘Containment Action for material lying at Customer End: All material to be re-checked for paint on copper rivets. (12/6000) ‘Status: OK [Effective Date: 16.06.2022 ‘No material lying at supplier end.(0/0) ‘Containment action for material lying at in house and supplier: ‘Status: OK [Effective Date: 18.06.2022 jause & Effect Diagram: MAN - Operator joined after 3 months ee MACHINE-Paining brush is not as per spe. ae iam cee METHOD: Painting method is no adequate MATERIAL-Paint i not as per spec. ‘Specs Observations ‘Status (Valid invalid) ‘SOLO automobile paint | OK i - Paint. thinner :: 4:2 ‘OK - E fz [Min. requirement Level2_| OK - 4 ‘AS per Work Standard | Painting method is not adequate Format No. = SAS/MR/F-19 Rev. No. - 00 Issue Date - 20.11.2021 _]SWAKAN AUTO SYST EMS | alysis of the Problem: There is no fixture available to Keeping parts during painting. Why was the nonconformity made? Cause ofthe Why? Why? Why? way? why? hn | Tos Gates of ie oie ‘While painting, | Operator paints | He has not any ‘There is no fixture available to keeping parts sometimes the | the part by ‘special fixture to during painting. paint drips from | keeping it on keep the parts the brush ‘and | the tab ding panting fas on the working table, r a ~, when f comes contact th the fet gets on the rivet. Why was nonconformity Non - detected? sot uses: me ae ay? — Why? Other Possible Causes: Lack of Operator joined awareness ot | afer 3 menine operator. final inspector. Corrective Action (Occurrence) TOC Status OE, uy Ss ‘Sign | Status ‘Such a fixture should be made for painting on which when the part is placed, the space aE a Under the copper rivet is free so thatthe rivet can be protected ffom coming in contact rere with the paint ek -24. 2h 20.06.2022 | OK [Note:- Improvement shee attached a 2 a Corrective Action (Outflow) TOC | Status | WA M3__| Sign | Status [fone AB EC eA Final inspector has been changed.(Radha was deputed in place of Rani) 20.06.2022} OK lag om Pt ae 24,6221 [Format No. - SAS/MR/F-19 Rev.No.-00 Issue Date - 20.11.2021SWARAN AUTO SYSTEMS Ne. ‘aa fr ifooirorans Re pet Cu toca Connplekd Handing Proceeds Challan Date iy. Date of inspection —— a Nat qa Ts 1 c z 3. [sh ‘Standardization (Documents / System, Attach copies ofall revised documents} S.No. Document Aopleabie [Yes Ro} Revision Date Revision No. 4__| Drawing No. | 2 | PFO nO 3 | PFMEA Yes Z ‘4 | Control Pian NO mm 5 __| Process Sheet Yes ‘6 | Work instruction. ‘YES. 723 | repecion Bind YES 8 NO Date of CAPA:22.06.2022 am rae 7 a. ‘Signature of Representative: fee Close I Status of Corrective Action _| Signature Format No. ~ SAS/MR/F-19 Rev. No. - 00 [Issue Date - 20.11.2021