[4:04 pm, 26/08/2022] Simran Sahewal: Nahii rnr 3 ke baad toh hmlog toh direct closure mail jata

h and
solved nrr hota h

[4:05 pm, 26/08/2022] Simran Sahewal: 1st Contact: 4 hours Followup (WFCU) If voc is clear then RNR
mail and if voc is not clear then elaborate mail.

2nd Contact: 4 hours Followup (WFCU)If voc is clear then RNR mail and if voc is not clear then elaborate
mail.

3rd Contact: Share the elaborate mail and put the case under 72 hours Followup (WFCU) if voc is clear
then do proper tagging and send resolution mail // if voc is not clear elaboration mail.

4th Contact: Closure mail and close the case as Solved NRR

call cx not connecte