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Contracts & Procurement 4. What is an Offer?

Expression of willingness
to contract on certain terms
1. Explain the need and importance of 5. Define what it is mean by Terms in a
formulating and entering in to service Contract and why it is important? (In 2
contracts when considering the Facilities lines)
Management Profession? (In 3 lines) I Terms are what the parties to contract
have explained the same in detail hope obliged to do or not to do, it is of critical
you’ll have taken notes. importance to establish the terms of any
 To transfer, reduce Risks contract because the question of whether
 Service level enhancements or not the contract has been breached
 Cost Benefits depends upon whether one party has
 Acquiring Expertise failed to perform according to the terms
of the contracts.
2. What are two models applied by a In addition, the rights that an injured party
Facilities Management Service Provider has following a breach of contract by
when entering in to a Client Contract? another party depended upon whether
 Principal Model: One TFM Service the term breached was a major term or a
provider enter in to a contract with minor term.
the Client and all the other 6. Mention two reasons in brief as to why the
outsourced FM Vendor Contracts courts (operation of statute) involve in
are signed with the TFM service implying terms in to contract?
provider - Provide Standardization
 Agency Model: TFM Service - Measure of Protection
provider act as the managing 7. What are main two types of contracts?
agent for all FM vendors behalf of - B2B Contracts: Business to
the Client, All FM Vendor Contracts Business Contracts
are directly signed with the Client. - B2C Contracts: Business to
3. What are the essential elements which Consumers Contracts
need to be available if a promise to be 8. What are the laws applicable for each
enforced by the courts as a valid legal category of contracts?
contract? *UK Laws are also mentioned as those are
- Agreement constituted by a sometime being referred in the FM
corresponding offer & acceptance practice
- Consideration – mutual exchange of B2B Contracts: UK Laws: Sales of
something (Ex: Money) Goods Act (SGA) 1979, Supply of
- Intention to create legal relations Goods Services Act 1982 (SGSA), Unfair
- Terms of the agreement are certain Contracts Terms Act 1977 Sri Lanka
not vague Laws: Sale of Goods Audience no 11
- Agreement is a complete agreement 1986, Unfair Terms Act 1977 (26).
that does not need further
developments or clarifications (must B2C Contracts: UK Law: Consumer
contain all essential terms necessary to Rights Act 2015, Sri Lanka Law:
Consumer Affairs Authority Act No 09
execute the agreement.
of 2003
9. What are terms implied by status to each 11. What are the Acts applicable for governing
category of contracts? above type of clauses?
B2B Contracts: Terms will only be implied B2B Contracts
where goods/services provided in the Unfair terms contract act 1977 (UK), Unfair
terms act 1977 (Sri Lanka).
course of a business.
B2C Contracts
SGA s.12 – an implied term that the seller Consumer Rights Act 2015 (UK), Consumer
has the right to sell the goods Affairs Authority Act No 09 of 2003 (Sri
SGA s.13 – an implied term that the goods Lanka)
will conform to any description given
SGA s.14 (2) – an implied term that foods 12. By the above Acts some clauses are either
are of satisfactory quality made invalid or made subject to the
SGA s.13(3) – an implied term that the requirement of reasonable, Write one
goods are reasonably fit for any purpose examples for each?
which the buyer made known to the seller. Invalid Clauses: Liability for negligence
SGSA s.13 – an implied term that any causing death or personal injury and those
service provider will carry out the service excluding liability for the implied terms in
with reasonable care and skill supply of goods contracts with consumers
Subject to the test of reasonableness:
B2C Contracts Exclude liability for negligence causing loss
CRA s.11(1): a duty on the trader to supply or damage to property, Excluding
goods that conform to any description contractual liability in relation to those
given. contracting on the other party’s written
CRA s.9(1): a duty on the trader to supply terms, excluding liability for the implied
goods of satisfactory quality, Satisfactory terms in supply of goods contracts with
quality is to be assessed by reference to a business customers.
non exhaustive list of factors set out in s.9
(2)-(7). 13. What are the two main areas which a party
CRA s.10 (1): a duty to supply goods that a should be concerned about when seeking
reasonably fit for any purpose made to enforce a restraint of trade in a
known to the trader by the consumer. contract?
CRA s.49(1): a duty on the trader to - A party who seeks to enforce a
perform any service with reasonable care restraint of trade clause in a
and skill. employment contract or sale of
business must establish that he
10. What are the main types of clauses in has legitimate interest to protect
which the court is concerned about? the restrain must be reasonable
Judges of common law has no means of between the parties, it must do no
directly to control these clauses. Clauses more than is reasonably necessary
where by a contractor sought to exclude for the protection of employer
(Exclusion or Exception clauses) were - The restrain must not be injurious
particular source of concern. Especially to the public, it must also be
when a party to sought to exclude liability reasonable in the interests of the
for their own negligence. public.
14. What are four general ways of discharging Work Scope, SLAs & KPI (You need read in
/ ending a contract? detail about these, do a research and find
By performance – Fulfill contractual out how FM scope SLAs & KPI can be
obligations developed). I have presented and
By the agreement of the parties – Entering explained a real FM work scope, hope
in to a subsequent binding contract to end you’ll have taken notes.
their first contract
Breach – Not performed their contractual
obligations
Frustration – Supervening events which
occurs without fault in either party
15. What is the purpose of awarding
damages?
Every breach of contract entitles the
injured party to claim damages for the loss
caused by the breach. The purpose of an
award damages is simple to put the party
in the position as far as the money can,
they would have been in but for breach of
contract.
16. What are the two methods of measuring
losses?
- Expectation measure: Profit that
the contract would have created
for the claimant
- Reliance measure: Compensate
the claimant for the wasted
expenditure which has incurred
17. What are two main devices which limit
awarding of damages?
Remoteness: Losses which are not
foreseeable
Mitigation: A party cannot recover for a
loss that he would have reasonably
avoided
18. In General is it possible under the contract
law to claim damage for non-financial
losses? Cannot recover for non-financial
loss (in general) Example: Injured feeling,
Distress
19. In a Facilities Management Service
Contract what is the main area of concern
for a Facilities Management Professional
and why? (In three lines)

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